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Okanagan Seasons Resort

Savings alert: 17% below average rate
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Check Out— / — / —
Guests1 room, 2 adults, 0 children
Traveler (41)
Room & Suite (30)
Dining (5)

About

#29 of 34 hotels in Kelowna
Location
Cleanliness
Service
Value
Fabulous 5.5 Acre property with two courtyards, indoor & outdoor pools,hot tub, fitness center, bar-b-ques, playground, games area, volleyball court, putting green, coffee bar, satelite TV. Excellent location surrounded by great restaurants & shopping.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Heated pool
Hot Tub
Indoor pool
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
207Reviews
0Q+A
43Room tips
Traveler rating
  • 38
  • 56
  • 34
  • 37
  • 42
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Popular mentions
Would not ever recommend anyone to stay here. We booked for family for three nights and they actually left early and did not receive a refund nor a call back despite a request. The issues are endless: it seems to be a common flop house with night calls on the hour for those who do that type of work; run-down; housekeeping does a terrible job and doesn’t even make the bed properly; garbage not emptied; no clean towels despite requests; poor service at the front desk (dismissive, rude, not customer focused). Don’t bother booking here. If only motel I’d book in another city and drive the distance instead!
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I have never in my 55 years of living have I met such rude , spiteful people in my life, I wanted to stay for 3months of school, it was dirty, so I cleaned it. I stayed on after I made it my home, when I went in to ask for an item, or showed that the stains on my towels, they treated me like a criminal, like I stained them, when you walk into the lobby, they state at you, until you speak first, never a greeting or a smile, the young tall man who works there is angry all the time, he makes you cringe with his stare, I got a camera,and caught there 100 year old helper going into my bedroom for two minutes, when he was fixing the frozen lines in my kitchen!! That was the last straw, I packed up stuff, and left to the Best Western DO NOT GO HERE.. DIRTY, BUGS..IGNORANT MANAGERS AND STAFF
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Checked in on May 27th at 16:30 and checked out by 17:00- smell in the room was just too overwhelming. To their credit there was no issue with checking me out and refunding me. If you have any reactions to strong scents this is not the place for you... sorry but they are trying to mask something with the overwhelming scent they are pumping into the room
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This place is not only filthy and run down but we found drug NEEDLES in our bathroom and the staff was extremely rude! After finding the needle I asked to speak with the manager and the lady at the front refused me and said I could speak to her. I told her about the needle my 2 year old niece almost got poked with and she blew me off. The needle came up the sink while brushing her teeth! When her and another female staff member came to check it out the said we were swearing too much (honestly I was saying frickin lol) and she threaten to "smash me in the face" Long story short but the police came and spoke with them and hung out until we were packed up and safely out of there. They offered a refund and an apology but still refused the managers name.
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I wouldn’t even call this a hotel. It is a hole. Under the bedside table we found a piece of a chocolate bar, hair and dirt and dust. Under the bureau we found part of a muffin, and bage. A cap that looked like it was off a needle, a Astroglide box, lego, hair and dust that had been there for a long long time. Under the beds were dust, hair, and plastic, a jar of shampoo. When we arrived after travelling 8 hours and in the dark, they had turned off there large street light. When we finally found how to enter the courtyard, we could not find the lobby. When the desk clerk gave us the keys to the room, we found they did not open the room. Went back to the office to find the clerk had to come and use a master key for the deadbolt lock on the door, then he took the key so we could not use the deadbolt lock. I ask for a refund for the night when we booked out and was told I had to email the owner. I was booked in for 3 nights and left the first night to go to another hotel. If there was a rating of negative -0 I would rate this resort that. I recommend this resort is shut down and clean up their act. DO NOT stay here!!
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PRICE RANGE
$94 - $183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
okanagan seasons hotel kelowna
LOCATION
CanadaBritish ColumbiaOkanagan ValleyKelowna
NUMBER OF ROOMS
70
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