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Kelowna Inn & Suites

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288 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Bailey, Colorado
Reviewed August 1, 2015

Only planned to stay 2 nights. Decided to stay for three. The place was almost full, but they were able to give us another night and in the same room. The rooms are clean and comfy. Staff is really nice. Pool was out of order, but they gave us a pass to a local water park. It was in a...

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Helpful?
1Thank Jazzydog4
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Jazzy, Thank-you for your kind words. We’re happy you were able spend an extra night to explore more of Kelowna. It’s great that you were able to enjoy a stroll downtown to explore the waterfront, Hot Sands beach, and the many shops and restaurants. Kelowna’s downtown is active and thriving with a great atmosphere. Thank-you also for recognizing the...

Edmonton, Canada
Reviewed July 24, 2015

Average double queen room, a little dated, but was okay. Cleaned everyday. Had small fridge and good AC, as needed for July. Shower was a little weak. wifi was free but was very slow. This was a good location for the city, right on the main highway close to the mall and other highlights. Fairly good value for Kelowna, other...

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Helpful?
Thank Longhaulslog
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Longhaul, Thank- you for staying with us. We’re happy you took advantage of our location and it’s convenience to shopping, Kelowna’s downtown and surrounding areas. Thank-you for your kind review and we look forward to seeing you again soon. Sincerely,

Banff, Canada
Reviewed July 22, 2015

Stayed 3 nights, room located in the new wing. The new rooms are cheaply built, most obvious in the bathroom with very low end sink and tub fixtures. Poorly installed toilet allows ants to crawl into the bathroom. Our room faced a very busy highway intersection with constant semitrailer and motorcycle traffic. We complained about excessive noise and they dropped...

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Helpful?
1Thank Mikeg2290ds
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Mike, Thank-you for staying with us at the Kelowna Inn & Suites. Our prime location near the downtown core is very convenient for exploring the sights and events of Kelowna. Being in an urban setting brings with it at times some urban sounds. Downtown Kelowna’s waterfront is an easy 20 minute walk, if the restaurants and shops along Bernard...

Alberta, Canada
Reviewed July 16, 2015

The pricing for the rooms is very affordable, and the rooms are average. Breakfast included in the price is also a plus. We booked this hotel specifically because we liked that it had a pool, but when we arrived the front desk attendant told us the pool was under renovations. This was a big disappointment to us as it was...

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Helpful?
Thank Elyse Q
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hi Elyse, We’re glad you had a great stay with us and we apologize for the closure of our pool. We have updated our web site and many of the booking sites with a note indicating that our pool is currently closed for renovations. We are offering guests passes to our local aquatics and fitness centre, which has been received...

Calgary, Canada
Reviewed July 13, 2015

The Kelowna Inn & Suites were exactly as expected. The ups, Clean and spacious sleeping, comfortable beds, free wifi, good value, great location and friendly staff. The downs, small bathroom with a really low shower head! We avoided the traffic noise by stay at the back of the hotel but the hotel was busy and therefore quite a bit of...

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Helpful?
Thank Haydenfamily3
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Hayden family, Thank-you for staying with us and for your comments. We appreciate your feedback and suggestions as we are constantly investing in our guest experience. We’re glad our service, location and the value exceeded your expectations, and we look forward to welcoming you back soon. Kind regards,

Edmonton, Canada
Reviewed July 13, 2015

Stopped here for one night. This is our second stay at this Inn and I think it is great value for the price. We were offered a room in the 'bungalow' beside the breakfast building. This building has about 4 or 5 rooms. The rooms are smaller but we were informed of that at check in and asked if that...

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Thank Scottishlass123
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Dear Scottish, We’re glad you had a great stay. Our staff work hard at ensuring each guest room is comfortable and enjoyable, and we’re glad you enjoyed yours. Thank-you so much for your comments and we look forward to seeing you again soon. Kind regards,

Kamloops
Reviewed July 5, 2015

We booked a last minute single night stay. Room was clean, spacious, quiet, close to downtown and was good value compared with other accommodations of the same caliber. The pool was not functional, which may(?) have impacted the nightly rate, but we were advised of this before booking. Breakfast was also included, but we did not take advantage of this...

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Helpful?
Thank Lil S
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Lil, Thank-you for taking the time to write a review of your stay with us. We're glad to hear you enjoyed your accommodations and were able to explore our beautiful downtown waterfront. Our pool is currently closed for renovations and upgrades. In the interim, we are offering our guests access passes to our local aquatics centre. We hope you're...

Edmonton
Reviewed June 30, 2015

We stayed at the Kelowna Inn and Suites when returning from a wedding on Vancouver Island. My first site of the complex did not get me very excited. It looks like a slightly above average motor hotel. I was not concerned because the rate had been very reasonable and so my expectations were not very high. But the room itself...

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Helpful?
Thank Beachcomber10
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Beachcomber, Thank-you for your review. We are delighted you enjoyed your stay in one of our new premium guest rooms, and found it quiet and of great value. Our new wing opened just a few months ago and has proven very popular with guests. We're also delighted that you were able to enjoy downtown Kelowna on foot. Bernard street...

Brampton, Ontario
Reviewed June 29, 2015 via mobile

We were in Kelowna for a family wedding. The arrival day, they were very accommodating in that one person arrived in Kelowna before check-in time. They allowed me to check-in early and the other person checked-in later in the evening. Our room was on the second floor and there is no elevator. Not too inconvenient and both at check-in and...

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Thank hepmal
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Good morning, Thank-you for your kind review of our hotel. We are glad that you were well looked after by our team and that we were able to accommodate your arrival requests with ease. We would be delighted to welcome you back on any future trip you may have to Kelowna and look forward to seeing you then. Sincerely,

Calgary, Alberta, Canada
Reviewed June 24, 2015

Everything was good, we were even offered a free pass to a waterpark because their indoor pool was under renos! we did not need it but it was a cool gesture. It was great to stay in a newly renovated room for sure.

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Thank Oscar F
KelownaInnSuites, General Manager at Kelowna Inn & Suites, responded to this review

Hello Oscar, Thank-you for choosing our hotel and for your kind review. We're delighted you enjoyed our newly opened premium guest rooms. Many guests are also enjoying the aquatic centre passes we are offering to our guests, whether to enjoy the water activities, or to work-out in the gym, while we complete a comprehensive upgrade of our indoor pool. We...

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
A reborn classic hotel in the heart of Kelowna. Discovered for its unparalleled location, responsive service, and freshly renovated facilities. Perfectly placed in the heart of Kelowna, close to beaches (15 minute walk), wineries, dining, entertainment venues, and the best experiences the Okanagan Valley offers. - 112 guest rooms and suites - Opened 20 new (2015) premium guest rooms - New (2015) fitness centre - New (2017) indoor pool and spa - Organic Options continental breakfast - Individually temperature controlled guest rooms - In-room coffee/tea and refrigerator - Complimentary parking - Complimentary wifi - Self serve laundry. ... more   less 

Additional Information about Kelowna Inn & Suites

Address: 1070 Harvey Ave, Kelowna, British Columbia V1Y 8S4, Canada (Formerly Alpine Lodge Motor Inn)
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $80 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kelowna Inn & Suites 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Kelowna Hotel Kelowna
Kelowna Inn And Suites
Kelowna Inn & Suites Okanagan Valley
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Questions & Answers

Here's what travelers have asked, with answers from Kelowna Inn & Suites staff and other travelers.
5 questions
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Worcester, United Kingdom

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Questions? Get answers from Kelowna Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Definitely get the suite, loved the Jacuzzi!!!”
, Jan 27, 2017 | Read review
“This hotel is in the midst of getting upgraded. Ask front desk to be put in the already upgraded rooms.”
carlajuliannas, Dec 4, 2016 | Read review
“Ask for the loft if you have an additional travelling companion or older children.”
karenlW1493OA, Nov 14, 2016 | Read review
“best if you book in the back and not on the street side . lot of traffic, buses & trucks .”
RobertW500, Oct 26, 2016 | Read review
“Ask for the new wing”
LouiseT734, Oct 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question