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All reviewscontinental breakfastroom was cleanseparate buildingyogurtpool and hot tubclose to downtownharvey avenuethe main highwaywould stay here againboiled eggsone night stayfront desk stafffridge and microwaveshort stayroad noisestayed for nightstwo queen beds
We stayed in the reno side, and it was modern! Clean and comfortable. Only downside is it was on the second floor, and we had to bring our ski equipment up the long flight of stairs. Staff was polite and extremely helpful. We would return...More
Response from KelownaInnSuites, Front Office Manager at Kelowna Inn & SuitesResponded 5 days ago
Thank-you for taking a moment to share your review. We are happy to hear you enjoyed your stay. If stairs are a concern, please let our Guest Service staff know. We will do our best to facilitate your request and find an available guest room...More
Beware, Kelowna Inn & Suites is on the corner of Harvey Avenue a six lane highway and Gordan Street 4 or 6 lanes and both service heavy vehicle traffic 24/7. We unfortunately were in a room that faced Harvey Ave and got very little sleep....More
Response from KelownaInnSuites, General Manager at Kelowna Inn & SuitesResponded 2 weeks ago
We're sorry to read that your overnight stay was less than satisfying.
Many of our guest rooms face a quiet courtyard. If some traffic noise is a concern for light sleepers, please let us know when booking your reservation. Many of our South...More
Very very basic room. Bed was hard as a rock and furniture looked like they picked assorted items up from garage sales. There is nothing special about the room but their sign says they have renovated suites which may be worth the extra $$. It...More
Response from KelownaInnSuites, Front Office Manager at Kelowna Inn & SuitesResponded February 2, 2018
Thank-you for your comments. We're sorry to hear that. Our location is very convenient right in the center of the city. A walk to the downtown waterfront takes about 15 minutes, longer if browsing in the many shops, cafes and restaurants along the way is...More
Driving from Alberta
I called during the day to make the reservation knowing we wouldn't be leave til later.
I specifically asked for a main floor room
I explained it carefully to the fellow on the other end of the phone that I can't walk...More
Thank CB D
Response from KelownaInnSuites, General Manager at Kelowna Inn & SuitesResponded February 2, 2018
Hello CB, Thank-you for letting us know. We are disappointed that you're experience with us wasn't all to your expectation. All guests are required to provide a valid credit card at arrival. Guests may change their form of payment at departure if they wish. Best...More
Stayed here for a few nights to break up the drive to Banff from Vancouver. Heaps of places to eat, watched a hockey game which had an awesome atmosphere and tobogganing mountain around which was great fun as it looked over the lake. Clean rooms,...More
1 Thank Bridget R
Response from KelownaInnSuites, General Manager at Kelowna Inn & SuitesResponded January 4, 2018
That's great! We're delighted you enjoyed your visit to Kelowna. Thank-you for staying with and for taking the time to leave a comment. Best regards,