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Best Western Plus Kelowna Hotel & Suites

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Best Western Plus Kelowna Hotel & Suites
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852 Reviews from our TripAdvisor Community

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Showing 836: English reviews
Alberta
Level Contributor
143 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stop over on our way thru the Okanagan and we choose this hotel. Summer time in Kelowna can be hot and expensive. Room was large with 2 queen beds, large bathroom with a separate sink outside the bath as well as a bar area. Larger balcony, however the people below us where smoking on their balcony, so I didn't use... More 

Helpful?
Thank LLA4
Spokane,Washington
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A surprise birthday get-a-way from Spokane to Kelowna, BC was made all the more wonderful by the Best Western Plus! The hotel staff accommodated our friends with placing a welcome and birthday gift in our room as an extra surprise when we arrived. The breakfast on both mornings was one of the best we've ever had staying in a hotel,... More 

Review collected in partnership with Best Western

Helpful?
Thank sonshinegirl
Kamloops, Canada
1 review
4 of 5 stars Reviewed 2 days ago NEW

Very nice room, excellent location, good restaurant, friendly staff. Was in town for 1 night. had a very nice room with a very scenic view of the area. Nice pool area. Access to parking lot via the lobby entrance was a little tight.

Review collected in partnership with Best Western

Helpful?
Thank Rolf J
Calgary, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Very clean and roomy hotel with excellent breakfast/facilities for both business and pleasure visitations. Central location with easy access and close to shopping, restaurants and interest areas with plenty of parking.

Review collected in partnership with Best Western

Helpful?
Thank John M
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you kindly for your wonderful review. I am pleased that you enjoyed your stay with us and found the facilities of the hotel to be excellent for someone travelling on business or for pleasure. I appreciate you sharing your thoughts and comments. I'll hope that we can welcome you back on your next visit to Kelowna. Best regards, Rosemary... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Very comfortable, clean room. When we arrived there was only one person on the desk. Even though she was on the phone with a customer who had lots of questions, she took our reservation number and checked us in while keeping the other conversation going. Great staff. Great breakfast. Close to everything.

Helpful?
Thank Robert E
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your terrific review and for your patience while being checked in! Definitely an unusual circumstance! I am happy that you enjoyed your stay with us an found all amenities and staff to be excellent and helpful. Thanks again for sharing your comments. We'll hope to welcome you back again on your next "get away weekend" to Kelowna!... More 

Kelowna, Canada
Level Contributor
9 reviews
5 of 5 stars Reviewed 5 days ago NEW

Clean room, lobby, and pool area, VERY friendly staff who were attentive and helpful. There is a workout room, beautiful restaurant, and two hot tubs. Close to Kelowna's mall, bus stops, and university

Helpful?
Thank Rav G
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you very much for your terrific review. I am happy to know that you enjoyed your stay with us and found all our amenities, services, restaurant and general areas to be attractive and clean. Our team takes great pride in ensuring that we do the best we can...thank you for the compliments. Thanks again and we'll hope to welcome... More 

Seattle, Washington, United States
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is lovely. There is a tub with jets and nice patio. The king sized bed is incredibly comfortable, nice linens! Check in was a little disorganized, but when we finally reached the front of the line, the gentleman who checked us in was very efficient and thoughtful. The hotel advertised a microwave in room and, unfortunately, there wasn't... More 

Helpful?
Thank Vanessa V
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your wonderful review. I am pleased that you enjoyed your stay in our king spa guest room. We do only have a few of these, but all our rooms have lovely balconies or patios. I do apologize for any confusion with microwaves. We only have microwaves in our kitchen suites which permit cooking. We do have a... More 

Leicester, England
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We arrived at 3 pm after a long journey and were told check in was 4. I know this was true but, there was no attempt to help us. After sitting in the bar, we went back at 4 pm to be told that the rooms probably still weren't ready. They had to check and eventually we were given the... More 

Helpful?
Thank readingfast
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for your very kind review. I am pleased that you enjoyed your stay with us including the Pub and breakfast; I do apologize that my guest services team did not provide a more empathic response to your early check-in request and I will revisit this with them. Due to our multiple room types, it is not always possible... More 

Merritt, British Columbia, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Can't say anything negative about this hotel. We stayed in the king executive suite in the tower. Very clean room, bed was amazing, very roomy. Free continental breakfast is great. Free WiFi and high speed Ethernet in the rooms. Will be returning again!

Helpful?
Thank Scott B
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you so much for the fabulous review. I am happy to know that you enjoyed your stay with us plus all the amenities and extra touches! We do have amazing WIFI as it is fiber optic, so the reliability is terrific. Thanks again for sharing your comments. We'll hope to welcome you back in the near future! Best regards,... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Title says it all. By far the best hotel we stayed at during our trip thru the Rockies. Lowest price and nicest room. I know Kelowna is not in the Rockies but it does underline the premium that Hotels can charge in Jasper and Banff for inferior rooms. This was the only hotel on our trip that included breakfast in... More 

Helpful?
Thank John D
RosemaryPaterson, General Manager at Best Western Plus Kelowna Hotel & Suites, responded to this review

Thank you for the amazing review. I am so pleased that you enjoyed your stay with us and appreciate the wonderful patios/balconies that over look the courtyard gardens or the city/mountain viewscape. It's terrific to be able to enjoy the fresh air from your room perhaps with a glass of wine in the evening or an early morning cup of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
National Environmental Award Winner! 176 Rooms & suites. Private patios or balconies, many overlooking our 1 acre garden courtyard Restaurant, Pub, Fitness Room. Indoor/Outdoor heated pool, 2 outdoor hot tubs, Wellness Spa, FREE Hot Breakfast Buffet served in the restaurant, FREE internet access in all guest rooms and in our Business Centre. Centrally located, close to great shopping, award winning wineries and championship golf courses. ... more   less 

Additional Information about Best Western Plus Kelowna Hotel & Suites

Address: 2402 Highway 97 N, Kelowna, British Columbia V1X 4J1, Canada
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $102 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Kelowna Hotel & Suites 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel And Suites
Best Western Hotel Kelowna
Best Western Kelowna
Kelowna Best Western
Best Western Plus Kelowna Hotel & Suites Okanagan Valley
Hotel Style:
#1 Green Hotel in Kelowna
#1 Spa Hotel in Kelowna
#2 Business Hotel in Kelowna
#4 Family Hotel in Kelowna
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