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Holiday Inn Express Kelowna

#12 of 34 Hotels in Kelowna
Certificate of Excellence
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Holiday Inn Express Kelowna
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400 Reviews from our TripAdvisor Community

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Showing 395: English reviews
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed here this past weekend. It was a fairly standard Holiday Inn and met all the expectations. The pool area was one of the better ones I've seen. It was semi-ouside and the hot tub is outside on the rooftop which is perfect for nighttime! The beds were super comfortable and overall the hotel was clean and staff friendly!... More 

Helpful?
Thank Danielle S
Mickey C, Public Relations Manager at Holiday Inn Express Kelowna, responded to this review

Thank you for your review, we will definitely share this as a morale booster. We do hope you visit our city - Kelowna again. Sincerely, Mickey C. Public Relations. More 

Jeddah, Saudi Arabia
Level Contributor
154 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived at 6.00pm with no booking on a busy Sunday evening but they had a few rooms left in the tower building. The receptionist AJ was very courteous, helpful and friendly having previously worked in our part of the world. Rooms were as expected for the HI chain - modern, big windows, clean, big and a good bathroom. The... More 

Helpful?
Thank Craig N
Mickey C, Public Relations Manager at Holiday Inn Express Kelowna, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We will definitely give AJ - recognition for his making your visit comfortable.We hope you will visit us again. Sincerely, Mickey C. Public Relations More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Holiday Inn Express for a month after relocating from the Lower Mainland and it was a great experience. The staff were very welcoming and friendly, in particular Sara, Natalya, and Kesha I think her name was in housekeeping. The general manager Brent and his associate Mickey were also very helpful and went out of their way... More 

Helpful?
Thank Alisha K
Mickey C, Public Relations Manager at Holiday Inn Express Kelowna, responded to this review

Thank you very much for your review. We will definitely pass the recognition on to the associates mentioned. We do hope you visit Kelowna again. Sincerely, Mickey C. Public Relations More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed 2 nights for a business conference. Staff were courteous and quick. The hotel was booked full but they had enough staff on to manage the huge breakfast rush with no food running out. Accommodations were clean and well kept. I have to admit I even enjoyed a couple of slides down the water slides. Would stay again and would... More 

Helpful?
Thank 4_kidlets
Mickey C, Public Relations Manager at Holiday Inn Express Kelowna, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mickey C. Public Relations More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel was so gross. The room smelled like cigarette smoke. After we checked in, we were walking up the stairs and a group of prostitutes and their dates walked in. Once we got to the room, my husband found two long black hairs in the bed, one on each pillow. So gross. The coffee at the complimentary breakfast was... More 

Helpful?
Thank Haley C
Mickey C, Public Relations Manager at Holiday Inn Express Kelowna, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured we are not in the practice of serving 'yesterdays' coffee. I am sure the staff would have got you a fresh pot if you had mentioned... More 

Toronto, Canada
Level Contributor
13 reviews
13 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I was staying here towards the end of my business trip and had a great experience. Was upgraded to the "penthouse" tower with key access which was nice. I had an early flight the next morning and the staff were very helpful with a wake up call. Right along the highway so lots of places to eat in the area.... More 

Helpful?
Thank David E
Mickey C, Public Relations Manager at Holiday Inn Express Kelowna, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mickey C. Public Relations More 

Edmonton, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I know what to expect when staying at a Holiday Inn Express, a modern room, all the amenities you need, and a solid complimentary breakfast. I have stayed at quite a few Express properties, and have rarely been disappointed, but this one stands above them all in most ways. I will begin with the service. Clayton provided an effective check... More 

Helpful?
Thank Mr_Dimas-Lehndorf
Mickey C, Public Relations Manager at Holiday Inn Express Kelowna, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Hearing what we try to accomplish - all the time, a review like this gives us all the more encouragement. We hope you will visit us again. Sincerely,... More 

Medicine Hat, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 3 nights using Reward points & not like some hotels who also have Reward points, the Holiday Inn honours point holders with very decent, very clean, rooms with great beds. They do not cheap out when using points for a stay!

Helpful?
Thank nanaking2014
Vancouver, Canada
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I loved this place! It is on the outskirts of Kelowna as you come in from the West. New, modern, very clean and quiet-and right off the highway, about 20 minutes from downtown Kelowna by car. If you walk out back there is a lovely nature area (Glen Canyon Regional Park) with walking trails-I got some great pictures. I appreciated... More 

Helpful?
Thank Soymilk
Mickey C, Public Relations Manager at Holiday Inn Express Kelowna, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mickey C. Public Relations. More 

Middleton, Canada
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I stayed for one night as we had an early morning flight out. It is about a 10 minute drive to the airport. Check in very impersonal. We had a vehicle parked in the lot and their were 2 mountain bikes laying in the rear. We went back to check the vehicle 1 hour later and 1... More 

Helpful?
Thank turqueso07
Mickey C, Public Relations Manager at Holiday Inn Express Kelowna, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Mickey... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Kelowna HotelOur downtown Kelowna hotel, conveniently located on Highway 97, is located in the heart of Kelowna but still close to championship golf courses, world-class wineries as well as great shopping.Business travelers will certainly appreciate the hotel's proximity to the Kelowna International Airport. Kelowna is home to many championship golf courses including Gallagher's Canyon, Predator Ridge and the Harvest Golf Club. Our hotel in Kelowna has an assortment of amenities for the business traveler, including free high-speed Internet access, a business centre and a meeting room that's ideal for up to 35 people.We provide guests who are looking for comfort and value with the smart choice for lodging. Vacationers to Kelowna will find that we offer excellent ski packages to Big White ski resort. The Okanagan Valley's wineries host spring and fall wine festivals that are always popular. Guests will be able to wash away their worries as they walk along Okanagan Lake or through one of the many orchards. Our hotel is the perfect leisure vacation choice.With 190 guest rooms, including executive king rooms and two Jacuzzi suites, there are plenty of options for our patrons to choose from when staying in our hotel. Kelowna is a great travel destination for anyone looking for natural beauty in a relaxing environment that is perfect for business or leisure. ... more   less 

Additional Information about Holiday Inn Express Kelowna

Address: 2429 Highway 97 N, Kelowna, British Columbia V1X 4J2, Canada
Location: Canada > British Columbia > Okanagan Valley > Kelowna > Central City
Price Range: $122 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Kelowna 2.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Holiday Inn Express Kelowna Hotel Kelowna
Holiday Inn Kelowna
Kelowna Holiday Inn
Holiday Inn Express Kelowna Okanagan Valley
Hotel Style:
#1 Business Hotel in Kelowna
#3 Romantic Hotel in Kelowna
#7 Family Hotel in Kelowna
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