We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express & Suites Kelowna - East

Traveler (28)
Room & Suite (17)
Pool & Beach (5)
Certificate of Excellence

About

#18 of 34 hotels in Kelowna
Location
Cleanliness
Service
Value
Certificate of Excellence
Proudly introducing the new Holiday Inn Express & Suites Kelowna in the heart of Kelowna, BC. Conveniently located just off Highway 97, our beautiful 120 room hotel is minutes from downtown Kelowna, Okanagan Lake and the Kelowna International Airport. We are steps away from many major businesses, shopping and a great variety of restaurants. Our central location awards guests easy access to championship golf courses as well as world class wineries. Whether you’re looking for a family-friendly holiday, a romantic getaway or a weekend with friends, our Holiday Inn Express & Suites in Kelowna is a great choice. Guests can enjoy a wide range of amenities including our complimentary hot breakfast featuring our signature cinnamon rolls. Holiday Inn Express & Suites Kelowna has everything you need to get out there rested, refreshed and ready for anything. Stay Smart and get ready to be your best.
Read more
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Airport transportation
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Show more
Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
52Reviews
3Q+A
3Room tips
Traveler rating
  • 32
  • 12
  • 4
  • 3
  • 1
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Hotel was set up well. The room layout was also fantastic. Loved the lounge area for socializing just off the elevators but they could use a few more chairs. I would have given this a 5 star rating if the staff were more accommodating. The rooms weren’t ready upon check in so
Read more
Response from JasonM1568, Guest Services Manager at Holiday Inn Express & Suites Kelowna - East
Responded 2 weeks ago
Thank You for taking the time to review your stay at the Holiday Inn Express Kelowna. We are happy to hear you liked the hotel. With the rooms not being ready upon check-in, for that we do apologize, however when guest arrive earlier than 3pm, we do not guarantee that rooms will be ready, we do have a luggage storage room to store guests belongings until the rooms are ready, so I am not sure why that was not offered to you. We do apologize for the hair found in the tub drain, we will certainly use that as a training tool for our housekeepers. With the Breakfast, as with every business, there are hours of operation, which we follow at all times. These hours are posted on our website, mentioned at check-in and are also posted in the breakfast area. The hours are Monday to Friday 6:30a - 9:30a and Saturday & Sunday 7:00a - 10:00a.
Read more
Clean, new hotel with breakfast included. Staff was amazing to deal with, super friendly. Room rates are very reasonable. Team enjoyed the pool, the breakfast and the meeting rooms for their team dinners after games.
Read more
Response from JasonM1568, Guest Services Manager at Holiday Inn Express & Suites Kelowna - East
Responded 2 weeks ago
Thank you for taking the time to tell us about your experience at the Holiday Inn Express & Suites Kelowna Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Read more
Immaculate and well appointed. Staff were excellent, especially Mickey. He greeted me by name every time he saw me (it was a busy hotel) and even remembered me the next morning and gave me a "tour" of the breakfast buffet (which had all you needed). First class service and
Read more
Response from JasonM1568, Guest Services Manager at Holiday Inn Express & Suites Kelowna - East
Responded 2 weeks ago
Thank you for taking the time to tell us about your experience at the Holiday Inn Express & Suites Kelowna Please know that your feedback is extremely valuable to us. We are all very proud of our hotel and especially our fantastic staff. I will be sure to share your review with Mickey and the entire staff. We all look forward to welcoming you back the next time you visit Kelowna.
Read more
Some things I found terrific in the new designed hoilday inn express. Check inn is accommodating, elevators are fast, when you exit elevator the floor number is painted on the wall very large, room has wall hangers for jackets etc, big tv, comfy bed, dual blind system no dusty
Read more
Response from JasonM1568, Guest Services Manager at Holiday Inn Express & Suites Kelowna - East
Responded 4 weeks ago
Thank you for taking the time to tell us about your stay at the Holiday Inn Express & Suites Kelowna. Our entire team takes great pride in this property and I love reading what our guests are saying about us. So glad to hear that you enjoyed all the new amenities in which the Holiday Inn Express Brand as put into their hotels, we offer everything you could think of for both the Business and Leisure traveller. We look forward to seeing you again, the next time you are in Kelowna Jason McMann Guest Services Manager
Read more
We were very impressed with this Holiday Inn Express. It is exceptionally clean - the staff are excellent - the room was a very good size - great bed - so clean. The breakfast is very good - a variety for everyone. You cannor go wrong syaying here.
Read more
Response from JasonM1568, Guest Services Manager at Holiday Inn Express & Suites Kelowna - East
Responded Apr 18, 2019
Good Day Thank you for taking the time to tell us about your stay at the Holiday Inn Express & Suites Kelowna. Our entire team takes great pride in this property and I love reading what our guests are saying about us. I completely agree that we have excellent staff. We look forward to seeing you again, the next time you are in Kelowna Jason McMann Guest Services Manager
Read more
Previous
PRICE RANGE
$126 - $250 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaOkanagan ValleyKelownaCentral City
NUMBER OF ROOMS
120
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing