Really nice staff who where superhelpfull when we arrived at a very unplanned hour, 4am. Aisha and Ire are so nice to help us out! To have that level of service so early in the morning is great stuff. They also offered to help us out with anything we need in the city from booking bank appointments to getting sim cards
We stayed here for 3 nights while attending a service and visiting our adult children, then we stayed a fourth night the following week on our return from Alberta. We stayed the first 3 nights on the lower floor, and the return stay was on the main floor. Both rooms were impeccably clean, with excellent A/C, a VERY comfortable mattress with quality linens, mini fridge, work desk with high-speed wifi, in room coffee maker, hair dryer & iron, and quality shampoo, soaps, lotion and hand sanitizers. Extra towels (and face cloths) were just a simple request to the front desk. Check-in was fast/efficient and we were greeted by friendly smiles throughout our stay. The next door "Dennys" restaurant was the perfect combination to start and finish our days. We will be back ! Enjoy.
The so called airco only produces noise and very little cold air. You have the choice between not sleeping by the insane amount of noise, or not sleeping by 30C hot air if you open the windows instead. This hotel was clearly the wrong choice. Xxx
Nothing all all wrong with the room. Just have to say that the woman who checked me in late at night was great. When I left the next morning, the guys working there let me stay a little bit past the checkout time, and helped me carry the baggage to my car. No food, but the Denny's in front of the place is actually pretty good.
I stayed for 2 nights. When I left on my third day, I told the managers I would truly miss them the following morning. I was made to feel very welcome by an absolutely delightful, professional young couple. My room was very clean. The Sandman is centrally located and right next door to Denny's. I will stay again!
We stayed for one nice quiet night in February. Everyone was happy with the room's cleanliness and the friendly front end staff. The location is great, many restaurant choices within minutes. Bus parking on the side street. I will stay here again.
I have stayed in many hotels around the world, and never have I been made to feel like this is a home with family. I have been here for 2 months now. The managers Beth and Ben are amazing. The hotel staff are friendly and quick to accommodate requests. The cleaning staff, Mostly Deanna, keeps the rooms nice, clean and stocked. What more can I say -if you gotta stay in Kamloops - you gotta stay here!
I have stayed here numerous times. This time was also good. Beth I believe her name is, very pleasant as was all the staff. Very simple. Many stairs. Staff all pleasant- housekeeping. I made sure to tell Beth this. I understand previous manager no longer there, she was very pleasant. I did have a problem with one guy begging for food and money. Made me feel uneasy, as I wanted to help but couldn't right there. Apparently I hear there are people from neighboring property frequently asking for money- unconfirmed. Would stay again. My dog was happy. Unlike a previous property I reviewed, this was a great ambassador this property, for Sandman
My stay at the Sandman was as good as can be expected...the room was clean and quiet , the staff was friendly and helpful and the price was right. Although the location is a little out of the way there is a 24 hour Denny's restaurant on the property that provided a good quality breakfast. Highly Recommended
loved the cleanliness of the place and the room was high standard had everything we needed and was comfortable I got a better rate by booking through a third party however it was worth the stay, even though it was only one night