excellent hotel for a stop over, near restarants an rooms very comfortable. The hotel corridors are a bit daunting in that they are not the brighteat or freshest in decor, but excellent staff, and facilities
My job is to book travel accommodation for pilots performing wildfire suppression efforts throughout Western Canada. I think most people don't realize that hotels often will prioritize higher paying vacation guests (especially in peak areas during the summer) and it can be extremely stressful and difficult to try to find last minute accommodation for our employees. Jennifer Krohn (the operations manager of this location) and the rest of the staff have gone above and beyond this forest fire season to make arrangements for our staff (the first responders fighting the fires in that area). While many other hotels in this area refused to even put us on a wait list, or price gouged our first responders due to limited availability, this hotel made special arrangements to ensure that we had a place to stay. I hope that others recognize and support businesses like this that are doing their best and prioritizing the forest fire suppression efforts (not trying to profit off the fact that rooms are of limited availability).…
Great place to stop for an overnighter. Big comfy beds and very clean . The most amazing thing about this place is the breakfast buffet which is complimentary . Everything you could imagine including bacon , eggs , waffles and pancakes . Would definitely stay here again .
A great stay, staff went beyond our expectations and were greeted with smiles! The Breakfast was awesome, so many choices! They have a pancake conveyor belt, which as you can image was a HUGE hit and so taste!!!!
This hotel was very clean. It offered guests a decent breakfast and there was a coffee machine in the lobby which you could get various types of coffee or hot chocolate at any time. The room was a very good size and the decor was updated.
Took my two daughters for a fun getaway they totally enjoyed the hotel and had a great time swimming and using the hot tub. We all had an excellent sleep and felt totally refreshed and relaxed. The staff were excellent friendly and very helpful.
Suggest that BW Work Plan do not include work Construction when Guests are on the floor below, who will hear the loud noise while trying to sleep at or up to 11:13 pm. At 7:30 am construction work started again. We checked out early as we could not even sleep in.
Quick and efficient Reception, spacious room, comfortable bed & duvet, weak WiFi kept disconnecting us from internet, good TV channel selection for sports & movies, good breakfast selection & quality, close to several restaurants along urban highway.
Room was clean, however walls must be paper thin as we could hear the kids in the room next to us quite easily. The breakfast offered was extremely disappointing. The "hot" items sit in a warmer..don't be fooled thinking you are getting a fresh omelet. It was a folded piece of carboard sitting in a warmer. NOT prepared for you. No fresh waffles etc. 2 varieties of muffins, 2 varieties of sweet granola bar, cold boiled egg, green apples. Oh.. packaged oatmeal you could mix in hot water. 2 types of cold cereal- rice krispies and chex. Bagels were offered, however i have never had a bagel like this before- textures was not the typical heavy bagel, it was light and airy. Needless to say, we went out for breakfast the next day.
Mohit at reception was awesome and made us feel so special. The rooms were so clean with excellent view. Awesome customer experience. I would definitely recommend BW at Kamloops if you are travelling from Calgary to Vancouver or vice versa.