Their accommodations were GREAT and CLEAN. It wasn’t hard to find just on hwy 1, location was great for quick meals with the family. 7-10 mins away from downtown. Was surprised there was a pool my family could swim in. I wouldn’t think twice of staying there again.
We chose it because of the price only. Room is simple, out dated, but fair enough if you do not want to spend a lot of money. Do not create expectations regarding the breakfast included. It is very simple, just some slices of bread and some pastries. We did hear some scary noise / fight during one night. Not sure what happened, but looked like some person was occupying a room improperly.
Stayed here early Jan 2020. I called prior to booking in the morning and spoke with a woman regarding the rate for the night & hot tub, then proceeded to book on booking.com through my genius loyalty account as it was cheaper than what was quoted over the phone. On arrival there was no mention of the hot tub / pool facilities. Once in the room I called to ask for directions to these facility’s to be told they are closed for maintenance. I was asked ‘if I wanted to use these facility’s’ thought that was pretty obvious and giving it was the reason I booked out of town I was feeling pretty annoyed about the whole situation giving I already called before and was not notified about it. I proceed to reception to be giving directions to a near by hot tub at the sister hotel. Even more frustrated now as we have to drive to the location which means we cannot drink alcohol, not much of a relaxing vacation I was looking for. On arrival to said hot tub at the Country View Motor Inn we had to stand in line for 5 mins to then be giving directions to what can only be described as a sad excuse for a hot tub, no bubbles, very annoying droning noise, and murky dirty water that was not any hotter than a warm bath. Feeling pretty bummed about the whole trip we decided to make it back to the motel and cut our loses for the evening. On return from the hot tub I nearly slipped and fell on the top level of the accomodation as the snow and rain had iced over and there was zero area to walk that was safe the whole upper floor was a complete ice rink, no salt or sand around to help the situation. Breakfast ?? Wouldn’t really call it breakfast it’s Cheerios, some old muffins and very weak coffee. Breakfast should at least be described as continental online not ‘very good breakfast included in this rate’. The room as also described as having free toiletries included, I never found these in the room anywhere, and the arm of the wooden chair also fell apart when I sat down. Overall it was a very dismal experience, I have stayed in the centre of town for the same price, with a fantastic full breakfast included and basic amenities. We came here for the hot tub and pool and that ended up being a huge mistake. Have contacted the property numerous time, I have told I would be giving a refund, they even took my bank details and then they just ignore my calls and emails since. I called back to ask what was happened and was told they ‘have no recollection of taking my bank details and they are unsure who I gave these to. Giving I called the reception number It is a little concerting they are unsure who took my private details. Very annoyed. So yeah avoid this place!! Horrible customer service…
Payed in the mid 50's for a room to sleep in for a few hours as I was travelling from up north and had a very early flight. Arrived at 11 left at 4am. I see a lot of negative reviews and honestly, it's not that bad. You get what you pay for and as long as the room is mostly clean, bedding, surfaces, bathroom - I'm happy. I did drop an advil and throw it away because the carpet I realized hadn't been vacuumed and there was even a little piece of glass on the floor, but mistakes happen. I just kept my shoes on until crawling into bed. I wouldn't stay here for more than 70. So if you want something more standard, stay with the chains that will charge 110+.
Altho the Exterior of the place has been updated and is quite nice th rooms are kinda shabby and out dated. The maid missed leftovers in the fridge from the last customers. Pretty gross!!! The pool and hot tub area have no change room. The room felt really disorganized and cramped as if they had just stuffed 2 beds into a room meant for one. We paid for a queen and got a double bed. Other than the fridge thing the room was clean and the bed was good.