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Black Knight Inn

Expedia.com$100*
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#10 of 29 Hotels in Red Deer
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Black Knight Inn
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102 Reviews from our TripAdvisor Community

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Showing 101: English reviews
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Reviewed 1 week ago

The Black Knight Inn is a great central place to stay in Red Deer. The Sheraton is 2 blocks away (it was full when I tried to get a room) so they sent me to the Black Knight Inn. The management(Lindsay Larsen) and staff are wonderful and so helpful. The rooms are very nice, quiet, and very clean. The views...

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Helpful?
Thank Kathy H
Lindsay L, Front Office Manager at Black Knight Inn, responded to this review

Thank you so much for your review. You being in the hospitality business understand the importance of assuring your customers are well taken care of.. so we appreciate your review immensely. We are so glad that you enjoyed your time with us and hope that business sends you to Red Deer so we can see you again soon!!!

Calgary, Canada
Reviewed 3 weeks ago

Nice, clean facility with excellent, courteous staff. Very enjoyable stay. Fantastic breakfast served in the hotel restaurant. Just a fantastic get away in a great location. This review site keeps asking for more words .... I think I have summed it up.

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Helpful?
Thank terri662016
Lindsay L, Front Office Manager at Black Knight Inn, responded to this review

Thanks you so much for your wonderful review. Customer service is one of our top priorities and we are so grateful that you were able to take the time time to review us. Glad that you enjoyed your time with us. We depend on our customers feedback as we are always trying to improve !! Thanks again and hope to...

Calgary, Alberta, Canada
Reviewed 4 weeks ago

My husband and I were in Red Deer for the annual Mane Event expo. We often stay at the Days Inn however we have not been happy with that hotel lately. Found a great price online for the Blank Knight Inn. The hotel is very nice and has been updated. The room was clean and functional. We were really only...

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Helpful?
Thank Blumer990
Lindsay L, Front Office Manager at Black Knight Inn, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you enjoyed your stay with us while in Red Deer. We have recently updated the beds in the hotel and happy that you were able to enjoy a great nights sleep!!! We realize that you have many choices in Red Deer and we appreciate that...

Orangeville, Canada
Reviewed April 1, 2017

This is a wonderful hotel. The ambience is wonderful and all was well with two exceptions. One the smell of stale smoke from our room permeated my clothing and lingered on me all day. That was disgusting. And two, my feet were cleaner before I had my shower then they were after. I saw many good house keeping awards in...

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Helpful?
Thank Limpie
Lindsay L, Front Office Manager at Black Knight Inn, responded to this review

Thank you for taking the time to do a review for our hotel. We are disappointed to hear that your stay fell short of your expectations. We want to assure you that we have taken steps with the departments in questions to remedy the situation immediately. I have to apoligize for smoke smell, but am very surprised as the whole...

Reviewed March 21, 2017 via mobile

A co-worked booked me into this hotel which I had not been to in years. By accident I left behind my toiletries bag (an expensive one at that) and when I called they advised me that housekeeping had turned it in. THANK YOU BLACK KNIGHT INN, the room was clean, the bed was comfortable, the pillows were amazing and the...

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Helpful?
Thank Michelle F
Lindsay L, Guest Relations Manager at Black Knight Inn, responded to this review

Thank you for taking the time to review our property.... We are glad that we were able to assist you in retrieving your belongings. We are delighted that you enjoyed your stay and that you found the bed/pillows comfortable, we have a lot of customers comment on this, so much we do sell the pillows now at the hotel!!! Wonderful...

Edmonton
Reviewed March 12, 2017 via mobile

Older hotel with friendly staff. Breakfast was average and not included in hotel rate. Lots of noise in hallway from other guests after 11pm and throughout the night. Reception staff tried to compensate with free breakfast, but couldn't as I hadn't booked directly, but through Expedia.

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2Thank Ian P
Lindsay L, Front Office Manager at Black Knight Inn, responded to this review

Thank you for taking the time to review our hotel. We are very disappointed to hear that we did not live up to the memorable experience that our hotel tries to create for all our customers. I do apoligize for not be able to make a monetary adjustment on your guestroom as booking through a third party booking makes this...

Alberta, Canada
Reviewed February 17, 2017

Because I worship at the throne of King Beef, I can be really critical of a higher-end restaurant that does not know what it is doing. Such was the case on a couple of previous visits to the BK. Not so this time. Had the steak sandwich and it was everything it should have been. Glad I gave this place...

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Helpful?
Thank Grimshaw A
Lindsay L, Guest Relations Manager at Black Knight Inn, responded to this review

Thank you for taking the time to review our restaurant. We appreciate that you have given us another opportunity and are so pleased that you enjoyed your steak sandwich. We are constantly training & working hard to make sure that our customers receive the absolute best that we can give. Thanks again and hope to see you back again.

Seven Sisters, Canada
Reviewed February 9, 2017

My company has annual conferences here and we are always pleased. Peter in banquets was unbelievably helpful as I overlooked an important aspect of the breakfast on the order contract, but he fixed it up ASAP! Thomas with the AV company they hire was a lifesaver! Food, as always, was delicious and plentiful. Very fast in clean-up afterwards. Consistently good.

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Helpful?
Thank Liz R
Lindsay L, Guest Relations Manager at Black Knight Inn, responded to this review

Thank you so much for your review. We would like to take this time to thank you for your repeat business We appreciate that you have come back to us for your conferences and that you are pleased with the service and product we provide. We love being able to develop a relationship with our customers and hope that you...

Red Deer, Canada
Reviewed February 5, 2017 via mobile

Went here on the recommendation of a co-worker, I was very disappointed, the steak sandwich was awful, I think the dishwasher must have prepared it, because no chef, cook or home cook would ever serve that mess. My husband had the Italian buffet and it was better.

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3Thank sueww
Lindsay L, Guest Relations Manager at Black Knight Inn, responded to this review

First, I apoligize that we did not meet your expectations when you came for the steak sandwich in the our lounge. We are glad that your husband enjoyed his dinner, but it sounds like yours was very unacceptable. We are are very serious about our customer satisfaction so I urge you to contact the hotel directly and speak with our...

Edmonton, Canada
Reviewed January 22, 2017 via mobile

I've been going to the Black Knight Inn for steak sandwiches for at least a decade and have always had a great meal. Service is prompt, meal comes out fast and the steak always cooked right. If looking for a reasonably priced lunch check it out.

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Helpful?
Thank McKahl
Lindsay L, Guest Relations Manager at Black Knight Inn, responded to this review

Thank you so much for your great review and recommendation to others!! We have been serving our steak sandwich for over 25 years and its wonderful to hear that customers are still enjoying!! We take pride in being able to provide affordable/satisfying lunch options to our customers. Hope to see you again soon

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Remington's Grill
Remington's Grill
Cuisines: American, Bar, Canadian, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Locally owned and operated independent full service hotel. Comfortable, Elegant, friendly home away from home element as soon as you walk through the doors. ... more   less 

Additional Information about Black Knight Inn

Address: 2929 50 Ave, Red Deer, Alberta T4R 1H1, Canada
Location: Canada > Alberta > Red Deer
Price Range: $98 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Black Knight Inn 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Black Knight Hotel Red Deer
Black Knight Inn Red Deer, Alberta
Hotel Style:
#7 Business Hotel in Red Deer
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Questions & Answers

Here's what travelers have asked, with answers from Black Knight Inn staff and other travelers.
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Questions? Get answers from Black Knight Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors have a great view of Red Deer.”
T6118CEkathyh, 1 week ago | Read review
“Make sure it doesn't smell like stale smoke in your room and your bathtub has been scrubbed.”
Limpie, Apr 1, 2017 | Read review
“Room prices are reasonable so ask for a suite!”
lizrD8048UX, Feb 9, 2017 | Read review
“I have been in several room in the past year and they are all great. If you like it cooler ask for a fanthey will gladly rovide it.”
Aubinators, Dec 12, 2016 | Read review
“excellent service, modern rooms, good food”
FranciscoYu, Sep 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$100* /night
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Hotwire.com$100
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Prices are for 1 room, 2 adults
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