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Medicine Hat Lodge Resort, Casino & Spa

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Medicine Hat Lodge Resort, Casino & Spa
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479 Reviews from our TripAdvisor Community

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Showing 479: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed May long weekend with our family of 4 (2 adults, and 2 kids ages 4years and 5 months). The room was ok (standard king). Cleaning staff was very friendly and accommodating. Check in and front desk staff were very friendly and helpful. Now for the bad news: The playpen (crib) was seriously dirty... Ended up co sleeping with the... More 

Helpful?
1 Thank Stacey D
Medicine Hat, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stayed out for a night out! Steve took care of us with a beautiful room. The elements Lounge was a great set up for tables and drink! Thank you for a great night of fun at the tables and a relaxing night in our room !!! It was clean the jacuzzi was warm and clean. The beads were cozy... More 

Helpful?
1 Thank OY16
Medicine Hat, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Room is nice and comfortable, always treated well, staff is excellent fast service, and the restaurant is a great place to eat! I always bring my grand children and they just love the water slides and hot tub.

Helpful?
Thank denmoreton
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am pleased that you find our staff and service excellent. We certainly hope to see you and the grand children back with us again in the near future . Kind Regards Steve Batten More 

Edmonton, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is in bad need of repair! It looks like renovations may be under way ( which we were not told about ) by the plastic hanging down over the hotel restaurant to either catch roof water or debris matter? The hotel is also very dated The 2 large water slides might be inviting to families but not worh... More 

Helpful?
2 Thank lindajomarie
Medicine Hat, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Love the Medicine Hat Lodge! We have used this hotel a couple times over the last year for a "date night" and every time we have left feeling relaxed and happy! They have great rooms, the beds are comfy, the spa is very relaxing and the staff are great. The steakhouse has delicious food at a great price, with the... More 

Helpful?
Thank jodyv63
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am delighted that you always enjoy your stay. Our Romantic Getaway Package is the perfect package if you are planning on spending time with the person you love. We hope to see you back with us again in the near future. Kind Regards, Steve Batten More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

The rooms were old & shabby. We had to move rooms because the aircon in our first room wasn't working. Moving rooms was fine & the staff were great about it, however we felt that our first room was from the 80s & our "upgrade" moved us into the 90s in the new wing of the hotel. I've stayed here... More 

Helpful?
Thank Kari Anne K
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am pleased that you found our staff great, but equally disappointed to hear about the issues with your room. We are at present renovating, but still have a way to go. I would be happy to discuss the new plans with you further. Please feel free to... More 

Sundre, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

20 of use stayed at the Medicine Hat Lodge June 24-26. The Lodge was the perfect place for us. The staff wereextremely helpful and we had a ton of fun at the Casino. I would recommend the Medicine Hat Lodge for anyone looking to stay in Medicine Hat.

Helpful?
Thank Mike G
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. We enjoyed having the Golf teams stay with us, it was great to see you all having fun. We have some amazing golf packages this year so we are glad that you took advantage of them! We hope to see you all back with us again next year.... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

My two sisters and I and friends have been staying at the lodge ever year for the last twelve years. It has been our central meeting and visiting place every year. We have been treated extremely well. The rooms are very clean and the service and food have been great. We met Steve years ago and he always makes our... More 

Helpful?
Thank Sylvia C
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. It was great to see you all back with us again this year! We look forward to seeing you every year, I have already marked the date on my calendar for 2017! Kind Regards, Steve Batten More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

I always stay here for work. It's a great hotel in Medicine Hat. The check in staff are extremely helpful while checking in. Pratik and Paige go out of the way to make your stay more comfortable and to accommodate your needs. The Internet and thus option tv is one of the best set ups I see in hotels across... More 

Helpful?
Thank abcdef238
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank you for taking the time to review your stay with us. I am pleased that Paige and Pratik worked well to make your stay a comfortable one. I will be sure to pass on your kind remarks. Our rooms do offer both Telus Optik WiFi and hard wired internet connections plus a vast range of HD channels and Movies... More 

Edmonton, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Very friendly staff! Pratik and Paige treat you very well as you check in. Always stay at the Lodge for work and get treated exceptionally well. The Lodge's nearby proximity to various restaurants is a huge plus, and the pool and the casino in the hotel is nice if you would like to stay in. Would highly recommend the Lodge.

Helpful?
Thank wingsfan1905
MedicineHatLodge1051, Front Office Manager at Medicine Hat Lodge Resort, Casino & Spa, responded to this review

Thank for taking the time to review your stay with us. I am delighted that Paige and Pratik treated you so exceptionally well . The hotel is close to the mall and our casino and water park are always popular. We look forward to seeing you back with us again in the near future Kind Regards, Steve Batten More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Medicine Hat Lodge Resort, Casino & Spa is southern Alberta's only four star resort and largest entertainment complex. We are proud to offer a variety of amenities including guest rooms and luxury suites, banquet & meeting facilities, a buffet restaurant, lounges, fine dining, giant indoor water slide park, exercise facility, one of Canada's top spas, a full service casino and so much more! We have something for everyone, all under one roof! ... more   less 

Additional Information about Medicine Hat Lodge Resort, Casino & Spa

Address: 1051 Ross Glen Drive SE, Medicine Hat, Alberta T1B 3T8, Canada
Location: Canada > Alberta > Medicine Hat
Price Range: $109 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Medicine Hat Lodge Resort, Casino & Spa 3.5*
Number of rooms: 223
Reservation Options:
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Also Known As:
Medicine Hat Lodge Resort, Casino And Spa
Medicine Hat Lodge Hotel Medicine Hat
Medicine Hat Hotel
Medicine Hat Resort
Medicine Hat Lodge Resort, Casino & Spa Alberta
Hotel Style:
#4 Family Hotel in Medicine Hat
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