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BEST WESTERN PLUS Sun Country

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BEST WESTERN PLUS Sun Country
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391 Reviews from our TripAdvisor Community

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Showing 388: English reviews
Saskatchewan
Level Contributor
157 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 3 days ago NEW

This is likely the most rambling place I have ever stayed at. It goes into a number of sections and it becomes difficult to find your way around. There are a number of steps that show up out of nowhere which likely result from additions to the building. If you can navigate the maze and find your room, the one... More 

Helpful?
Thank sasktravel
Nipawin, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

Check in went very smooth. Very good access off # one highway. Price was reasonable but the room was very cramped. It was clean and the bed was comfortable. We just found the room to be a bit small. You wouldn't want to spend much time in your room. The air conditioner worked but did make quite a bit of... More 

Helpful?
Thank Max366
Alberta, Canada
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 days ago NEW via mobile

Stayed at this hotel on the review of my colleague who stays here regularly on his travels in Southern AB. Staff was extremely friendly and helpful, and went out of their way. I would / will definitely stay here on my travels through the Hat!

Helpful?
Thank avroarrow25
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thank you for taking the time and letting us know how your stay was! We are pleased that you find your stay met all of your needs and we look forward to seeing you again soon! More 

Kitchener, Canada
Level Contributor
4 reviews
4 hotel reviews
Reviewed 1 week ago

Was told my room had an outside door and park around back....numbering is weird, and in the dark could not see numbers....finally realized only an inside door on the other side of the hotel....go in to the room (november, high was 10, low was 1)...window is open in bathroom and ac is on set to 21. No heat...Turn off ac,... More 

Review collected in partnership with Best Western

Helpful?
Thank Paul B
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Maple Creek
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

I stay here on business from time to time when I need to stay in Medicine Hat. Check in is so quick and seamless. This last time Deb was so incredibly friendly and helpful, as usual. Rooms are adequate - I'm not overly fussy.....love the King Suites though. Free shuttle to the airport and back. Nothing bad to say about... More 

Helpful?
Thank Sean C
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thank you for taking the time and letting us know how your stay was! We appreciate hearing that your check in was smooth and efficient! We look forward to seeing you again soon. More 

Sylvan Lake, Canada
Level Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago via mobile

The property says Best Western Plus but to other Plus properties I have stayed at it was not Plus status. I am a Diamond member. The property is very old. There is no elevator and you have to walk up stairs.an older person would have issues. gr8 front desk staff. If ever back in Medicine Hat would stay at the... More 

Helpful?
Thank steve r
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thanks You for taking the time and letting us know how your stay was! We will forward your concerns about the age of the property to our ownership group so they understand the need for renovations to keep our hotel more modernized. We appreciate hearing that our staff were great! More 

Edmonton, Canada
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Stayed at this hotel for one night and was very disappointed, as Best Western hotels are usually very good. Pool had caution tape around it and hot tub had plywood covering it for who knows how long...Baseboards in the room needed a good cleaning, bedside lamp had water stains on the shade, no elevator on the property that we were... More 

Review collected in partnership with Best Western

Helpful?
Thank 282janiceh
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thank you for taking the time and letting us know how your stay was! We do understand our property is aging and are actively working with our ownership group so they understand the need for renovations as noted directly from the guests perspective! We will pass along the cleanliness issue to our housekeeping supervisors for review and action! Please also... More 

Vancouver, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 27, 2016

We were very happy with the service and the surprise upgrade to a room as large as our apt. The staff were very friendly and while the hotel is a bit of a maze, it's well worth the visit with great rooms, friendly staff and many great restaurants within walking distance from the hotel.

Review collected in partnership with Best Western

Helpful?
Thank bonzartist
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thank You for letting us know how your stay was! We are pleased that our staff were able to offer you a complimentary room upgrade in addition to being friendly during your time with us! We look forward to seeing you again soon! More 

Caronport
2 reviews
Reviewed October 17, 2016

Before I got to the hotel I checked the rate online and for a military veteran the posted rate was $79/night. I got to the hotel and was told that the rate was $132/night. I told the front desk clerk that the rate online was $79, she told me that it was probably listed in US dollars, and she lowered... More 

Review collected in partnership with Best Western

Helpful?
Thank John H
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thank You for letting us know how your stay was! We are very sorry that your expectations were not met during your stay with us. We are happy to honor government rates with accurate ID as verification. I have checked our available rates for both Federal and Provincial that are available at the hotel level and can confirm that we... More 

Calgary, Canada
Level Contributor
3 reviews
3 hotel reviews
Reviewed October 16, 2016 via mobile

Debbie always Makes sure I get my upgrade. Which I'm very grateful for. The rooms are needing some Tlc, breakfast was very good with lots of food. Staff are always so friendly at this location. I was at your hotel last week, and I had a convention in. Brooks on friday night/Saturday morning. Much to my surprise Debbie was at... More 

Helpful?
Thank likes2travelforwork
Chris B, Front Office Manager at BEST WESTERN PLUS Sun Country, responded to this review

Thank you for taking the time and letting us know how your stay was! We will ensure Debbie is recognized with our internal rewards program for her continued loyalty to our guests! We look forward to seeing you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
122 rooms including 25 Jacuzzi Suites. Free deluxe continental breakfast, two indoor pools and whirlpools, fitness room, 24hr business centre, free airport shuttle, guest laundry, free parking, in room movie & Nintendo system, fridges in all rooms, microwaves in most, in room coffee, free morning newspaper and free local calls. Close to Shopping, Dinning, Museum, Bowling, Parks, Golfing, Hospital, CFB Suffield and Cypress Hills Provincial Park. Visit us at the intersection of TransCanada Highway & 7th St SW. ... more   less 

Additional Information about BEST WESTERN PLUS Sun Country

Address: 722 Redcliff Drive SW, Medicine Hat, Alberta T1A 5E3, Canada
Location: Canada > Alberta > Medicine Hat
Price Range: $85 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Sun Country 2.5*
Number of rooms: 122
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Also Known As:
Best Western Plus Sun Country Hotel Medicine Hat
Best Western Medicine Hat
Medicine Hat Best Western
BEST WESTERN PLUS Sun Country Medicine Hat, Alberta
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Sun Country staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you do decide to stay here, check out the rooms BEFORE you book or pay!”
 of 5 bubbles GwenRandy, Sep 25, 2016 | Read review
“Many of the rooms are ground floor which is a plus if you have mobility problems.”
 of 5 bubbles BobbieM804, Sep 15, 2016 | Read review
“My only concern is if you want to sleep in on the weekend don't take a room by the pool.”
 of 5 bubbles cindylF1986KC, Sep 12, 2016 | Read review
“Choose another hotel.”
 of 5 bubbles 247cherylz, Sep 7, 2016 | Read review
“Try a different place.”
 of 5 bubbles amc5853, Sep 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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