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Quality Inn & Suites

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178 Reviews from our TripAdvisor Community

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Showing 178: English reviews
Saskatoon, Canada
Reviewed 1 week ago

Pros: Really great front desk person (especially the evening we signed in), clean and comfortable and larger than expected room, satisfactory breakfast, unexpected evening snack, decent price (though not when you factor in the added cost of my con) Cons: The pool and waterslide are fun but the chlorine level is too high. There is a disclaimer in the binder...

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Helpful?
Thank cbran979
L G, General Manager at Quality Inn & Suites, responded to this review

Thank you for the wonderful comments about our staff and our rooms. We do go above and beyond to try and ensure that all our guests have a great stay. We hope to see you again soon!

Reviewed November 1, 2016 via mobile

Great rooms clean new accommodation close to the casino and microbrewery. Fair priced family hotel Eastside hotel may even have a waterside?close to for cross border travellers . It's a great place what else can I say lol

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Helpful?
Thank Darren K
L G, Manager at Quality Inn & Suites, responded to this review

Thank you

Reviewed October 14, 2016 via mobile

This has to be one of the best hotels I have ever stayed in! The service is outstanding from check in to check out. The rooms are very clean they provide snacks each evening as well as a very good breakfast. Such great staff! I love this place!

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Helpful?
Thank Kathy N
L G, Manager at Quality Inn & Suites, responded to this review

Thanks so much Kathy , see you next time .

Brookings
Reviewed October 12, 2016

The gal at the front desk was pleasant and entry was was nice and clean. The room was quite, clean and they had comfortable beds and pillows. Breakfast was a little disappointing, there was a huge banner with pictures of waffles, coffee and fresh fruit. They didn't have a waffle maker and there was no fresh fruit! There wasn't much...

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Helpful?
1Thank Sandra F
L G, General Manager at Quality Inn & Suites, responded to this review

Thank you for your wonderful comments about our staff. We go above and beyond to try and ensure your stay is pleasant. We serve a deluxe continental breakfast that many enjoy. We hope to see you again soon.

Alberta
Reviewed October 11, 2016 via mobile

The room was clean, and quite big. Bathroom was clean as well. Walking distance to restaurants and casino. Continental breakfast was pretty good with eggs and sausages and potatoes as well as cereal and the usual fair. You get a discount at casino restaurant and another one close to the hotel if you stay here.

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Helpful?
Thank Non-fly
L G, General Manager at Quality Inn & Suites, responded to this review

Than you so much .

Reviewed August 27, 2016

The room is clean and beds comfortable. We have appreciated pet friendly hotels without extra fees. The afternoon staff is crabby - but willing to help when specifically asked. Afternoon snacks and all day beverages are a bonus. Morning breakfast alright with eggs/sausage/yogurt/fruit. Pool is small but fun with waterslide.

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Helpful?
Thank Lisa T
L G, Manager at Quality Inn & Suites, responded to this review

Thanks so much ! I will take this back to my staff and work on the crabby !!!!!!

Vilafranca Del Penedes, Spain
Reviewed August 27, 2016

This hotel has a good quality/price rate. The service was very friendly and the room was clean and quiet. Breakfast was on the average of this kind of hotels. We stayed just one night right after arriving to Calgary from Europe, so we had no time to enjoy the pool.

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Helpful?
Thank Jordi M
L G, Manager at Quality Inn & Suites, responded to this review

Thank you !!!

Gananoque, Canada
Reviewed August 24, 2016 via mobile

Check in very quick. They don't accept cash as payment which I would think is illegal. Canadian money is legal tender. If you are worried about counterfeit money, get a detector light or pen, don't inconvenience visitors. Hot tub was nice after long motorcycle ride. All of hotel is well kept and tidy.

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Helpful?
Thank bneenut
L G, Manager at Quality Inn & Suites, responded to this review

Thank you for all the wonderful comments. Our team works very hard to keep our level of commitment to our guests at the highest possible standards. Our no cash policy was implemented to keep our customers and staff safe. We will continue to offer debit options to guest's at checkout.

Reviewed August 15, 2016 via mobile

Even though the ratings of this hotel was the reason we choose to stay here, we were surprised to find that our room was a smoking room! Having small children with me the management said that our online booking stated smoking room which was false! My boy was sick the whole weekend due to the strong smoke smell. Hotel is...

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Helpful?
Thank Nabil R
L G, Manager at Quality Inn & Suites, responded to this review

Thank you for your review. It is unfortunate that you did not notice you were booking a smoking room. We are sorry your stay was unpleasant, but we did not have any non-smoking rooms available as we have been booked solid for over a month due to a soccer tournament. Your reservation was booked online through a third party and...

Reviewed August 12, 2016

This hotel had a couple of positives. Staff were VERY friendly. Breakfast was just as one would expect from this style of hotel - a variety of hot and cold items and juice and coffee. Nothing to complain about there. In reading other reviews of this hotel, I had higher expectations of the room. Our room was not at all...

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Helpful?
1Thank PhilAndCara
L G, Manager at Quality Inn & Suites, responded to this review

Thank you so much for your positive comments about our staff. I'm sorry that you didn't feel you could approach these friendly people with your concerns about your room. These concerns are very unusual for our hotel. Yes, we are starting to show our marks for being loved for the last ten years and many of these people have become...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
One of the newest hotels in Lethbridge. The hotel features 60 Rooms & Suites, an indoor pool, hot tub, waterslide, and serves a deluxe continental breakfast. This hotel is within walking distance to Casino Lethbridge. ... more   less 

Additional Information about Quality Inn & Suites

Address: 4070 2 Ave S, Lethbridge, Alberta T1J 3Z2, Canada
Location: Canada > Alberta > Lethbridge
Price Range: $64 - $102 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 60
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Also Known As:
Quality Inn And Suites
Quality Hotel Lethbridge
Quality Inn Lethbridge
Lethbridge Quality Inn
Quality Inn & Suites Lethbridge, Alberta
Hotel Style:
#3 Romantic Hotel in Lethbridge
#3 Business Hotel in Lethbridge
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn & Suites staff and other travelers.
3 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were across from the elevator on the 4th floor and never heard any noise.”
 of 5 bubbles 609shirleys, Jul 18, 2016 | Read review
“Good Good Good”
 of 5 bubbles Travelinround2013, Jul 13, 2016 | Read review
“Book early they are busy”
 of 5 bubbles breia2016, May 9, 2016 | Read review
“The fourth floor is very quiet”
 of 5 bubbles 917daryls, Feb 18, 2016 | Read review
“Take a room on the 4th floor - less noise.”
 of 5 bubbles CanadianDee, Jan 12, 2016 | Read review
5 of 5
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