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Quality Inn & Suites

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173 Reviews from our TripAdvisor Community

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Showing 173: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

The room is clean and beds comfortable. We have appreciated pet friendly hotels without extra fees. The afternoon staff is crabby - but willing to help when specifically asked. Afternoon snacks and all day beverages are a bonus. Morning breakfast alright with eggs/sausage/yogurt/fruit. Pool is small but fun with waterslide.

Helpful?
Thank Lisa T
L G, Manager at Quality Inn & Suites, responded to this review

Thanks so much ! I will take this back to my staff and work on the crabby !!!!!! More 

Vilafranca Del Penedes, Spain
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel has a good quality/price rate. The service was very friendly and the room was clean and quiet. Breakfast was on the average of this kind of hotels. We stayed just one night right after arriving to Calgary from Europe, so we had no time to enjoy the pool.

Helpful?
Thank Jordi M
L G, Manager at Quality Inn & Suites, responded to this review

Thank you !!! More 

Gananoque, Canada
Level Contributor
75 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Check in very quick. They don't accept cash as payment which I would think is illegal. Canadian money is legal tender. If you are worried about counterfeit money, get a detector light or pen, don't inconvenience visitors. Hot tub was nice after long motorcycle ride. All of hotel is well kept and tidy.

Helpful?
Thank bneenut
L G, Manager at Quality Inn & Suites, responded to this review

Thank you for all the wonderful comments. Our team works very hard to keep our level of commitment to our guests at the highest possible standards. Our no cash policy was implemented to keep our customers and staff safe. We will continue to offer debit options to guest's at checkout. More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed August 15, 2016 via mobile

Even though the ratings of this hotel was the reason we choose to stay here, we were surprised to find that our room was a smoking room! Having small children with me the management said that our online booking stated smoking room which was false! My boy was sick the whole weekend due to the strong smoke smell. Hotel is... More 

Helpful?
Thank Nabil R
L G, Manager at Quality Inn & Suites, responded to this review

Thank you for your review. It is unfortunate that you did not notice you were booking a smoking room. We are sorry your stay was unpleasant, but we did not have any non-smoking rooms available as we have been booked solid for over a month due to a soccer tournament. Your reservation was booked online through a third party and... More 

Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed August 12, 2016

This hotel had a couple of positives. Staff were VERY friendly. Breakfast was just as one would expect from this style of hotel - a variety of hot and cold items and juice and coffee. Nothing to complain about there. In reading other reviews of this hotel, I had higher expectations of the room. Our room was not at all... More 

Helpful?
1 Thank PhilAndCara
L G, Manager at Quality Inn & Suites, responded to this review

Thank you so much for your positive comments about our staff. I'm sorry that you didn't feel you could approach these friendly people with your concerns about your room. These concerns are very unusual for our hotel. Yes, we are starting to show our marks for being loved for the last ten years and many of these people have become... More 

Vancouver BC
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed August 10, 2016

We had driven all the way from Regina in one day through wind, storms and rain. We were so happy to arrive after 7 pm! The woman at the front desk was very welcoming. She said later there would be cookies and cake but we needed to get our supper first. After doing that, we returned and there was some... More 

Helpful?
Thank dragonfly3
L G, Manager at Quality Inn & Suites, responded to this review

Thank you !!! More 

Vancouver
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 7, 2016

This hotel was nicely located. With a pool with a shallow end and a waterslide with a great drop! Saw lots of kids having a great time. Good hot-tub, too. The breakfast was included and was good. WiFi was decent, just a few hiccups.

Helpful?
Thank rhouben
L G, Manager at Quality Inn & Suites, responded to this review

Thank you ! More 

Miami, Oklahoma
Level Contributor
304 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed July 28, 2016

The room was nice with a table/desk where we sat our laptop. You had to crawl under the table to access the electrical outlet. Could not connect with the internet. Desk clerk commented something to the effect that the wifi access was designed for phones, not for laptops? Whatever. A recharging station for our phones and other devices would have... More 

Helpful?
1 Thank Jean A
L G, Manager at Quality Inn & Suites, responded to this review

So sorry to hear of your troubles , 2 plug ins are directly above every desk , and also sorry you were not directed to our 24hr live support , for internet problems . Hope to see you again . More 

Edmonton, Canada
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 22, 2016

First time staying at a quality inn and i was very impressed. The staff were very friendly and checked us in professionally. They had a coffee bar to help yourself throughout the day and in the evening they even provided cookies and cake for snacks! The pool was warm and my teens like the slide. The hot tub was a... More 

Helpful?
2 Thank allydrew
L G, Manager at Quality Inn & Suites, responded to this review

Thank you !!!! More 

Independence
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2016

The desk staff was friendly and knowledgeable, the room felt new and was clean and fresh, the bed was comfortable, we were given a good recommendation for a local restaurant, the pool area was clean and the pool was warm. Also the breakfast in the morning, had lots of options. The hot items (eggs, sausage, and potatoes) were especially welcome,... More 

Helpful?
1 Thank Charmaine C
L G, Manager at Quality Inn & Suites, responded to this review

Thank you !!!!! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
One of the newest hotels in Lethbridge. The hotel features 60 Rooms & Suites, an indoor pool, hot tub, waterslide, and serves a deluxe continental breakfast. This hotel is within walking distance to Casino Lethbridge. ... more   less 

Additional Information about Quality Inn & Suites

Address: 4070 2 Ave S, Lethbridge, Alberta T1J 3Z2, Canada
Location: Canada > Alberta > Lethbridge
Price Range: $77 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 60
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Lethbridge
Quality Inn Lethbridge
Lethbridge Quality Inn
Quality Inn & Suites Lethbridge, Alberta
Hotel Style:
#3 Romantic Hotel in Lethbridge
#3 Business Hotel in Lethbridge
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