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Fully refundable before 04/06/23
No prepayment needed
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About
#15 of 21 hotels in Lethbridge
Location
4.0
Cleanliness
3.8
Service
3.9
Value
3.5
The Sandman Hotel Lethbridge - where your comfort is our priority. 139 guest rooms to choose from to suit your needs. Corporate travelers will enjoy our Junior Corporate Suites with High speed Internet access and fully equipped business center. We feature 60 guest rooms with two (2) beds catering to your Group, Team and individual needs. Located within walking distance to the Exhibition Grounds, Nikki Yuko Japanese Gardens and the beautiful Henderson Lake this hotel is easily accessed from the frequently traveled Crowsnest Trail ( Hwy. #3 ) and Mayor Magrath Drive. Shopping Centers, Skating Rinks and swimming pools are a short drive away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Parking
Wifi
Heated pool
Restaurant
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English
Location
51Somewhat walkable
Grade: 51 out of 100
29Restaurantswithin 0.75 miles
10Attractionswithin 0.75 miles
Contact
421 Mayor Magrath Dr S, Lethbridge, Alberta T1J 3L8 Canada
Getting there
Rental CarsSee all Lethbridge rental cars
155Reviews1Q+A22Room tips
Reviews
Traveler rating
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Robert H wrote a review Oct 2022
Service was great very friendly and helpful, the rooms could use a face lift and some repairs. Very great place for pets, Staff members took extra efforts with the pets and little gift bag for them was awesome. Thank you for the great stay!
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Date of stay: October 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The staff was great, no helpful tips just enjoy your stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Sandman Hotel Lethbridge
Responded Nov 1, 2022
Thank you for writing a comment on your stay at the hotel. It is great that you enjoyed your stay and so did your pet.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Excellent staff, additional meeting room space was available and great individual room layouts. Breakfast was above my expectations. On site dining made everything easy. Great location. Pool was open.
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Date of stay: April 2022Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jay Ham, General Manager at Sandman Hotel Lethbridge
Responded Apr 25, 2022
Thank you for your review on your stay at the hotel. I am glad to see you enjoyed the hotel from the onsite dining, breakfast, pool, and the service you received.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff here was very helpful and welcoming. The room as well as the common areas were all nice and clean. There is a small "breakfast" offered, coffee, muffins bagels there is also a Dennys on site if you want something more substantial.
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Sandman Hotel Lethbridge
Responded Nov 25, 2022
Thank you for your comments on your stay at the hotel. It is wonderful to see you enjoyed your stay from the room you stayed in, to the service your received.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our Hotel Room & Hallway were in need of vacuuming on arrival. Corners of room filthy. The valance over the drapes has a line of dust. There was a wad of black hair in the bathtub. Water pressure was pity full and the drain sluggish and a used washcloth from a previous person’s stay was hanging on the shower curtain/ curtain rod. Hand towel and washcloth had yellow stains on it. The bathroom floor was not clean, in need of a thorough scrubbing and the taps had water stains and counter had hair on it did not look like care was taken in cleaning the bathroom or the room in general. Furniture is old and rickety. Had to straighten a loose table leg before using. The bed was comfortable and it was quiet. Complementary coffee and tea was a nice touch, although they ran out and could only have 1/2 cup the 2nd morning. The final straw was having to kill a large bug resembling a cockroach on the wall first thing when I awoke the final morning of our stay.…
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Sandman Hotel Lethbridge
Responded Oct 13, 2022
Thank you for taking the time to write a review on your stay. My sincere apologies for the condition of the room you were in. This is not a normal practice of our cleanliness of the hotel guest rooms and hallways and we missed all these important points in your room. Please contact the hotel direct to discuss this further.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Place was good though a little dark and they said you could buy a robe at the front desk snd I saw several patrons buy some but when I went to buy one lady at front desk had to ask the manager but he said no because they needed them for the rooms? WTF. Guess the old folks can’t buy them? Guess I have to be a young man to get one? Really?
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Sandman Hotel Lethbridge
Responded Sep 8, 2022
Thank you for your review on your stay at the hotel. I am sorry for the confusion with the purchasing of Bath Robes at the front desk and I will address this so it does not happen in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Next room holders were loud all night. Desk tried to help but most ineffective. Joining door might be part of the problem or walls not properly insulated. Be aware of parking. A breakin the night before occurred. Denys in the lobby is a great plus in the morning. Short walking distance to The Water Tower restaurant. A must try for the food and views.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jay Ham, General Manager at Sandman Hotel Lethbridge
Responded Oct 5, 2021
Thank you for writing a review on your stay. I apologize for the noise from the next room to you and I am glad to see our staff did try their best to quiet the situation. It is also good to see you enjoyed the Denny's Restaurant.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No pool (despite being advertised and charged for), no outlets, prison showers, nice staff Why does it NEED to be 200 characters? Plus, why did you get me to write a review on the last page and then ask for me to do it again here? Awkward UX.
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Review collected in partnership with this hotel
Date of stay: September 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jay Ham, General Manager at Sandman Hotel Lethbridge
Responded Oct 5, 2021
Thank you for your review on your stay. The hotel has posted on all websites that the pool is closed. Unfortunately some websites have it in an area that needs to be searched. Glad to see you had a good experience with the service you received.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent staff to check us in, very nice clean room, pet friendly and nice central location. Awesome Hostess seating us for breakfast but waitress made me feel like I should be serving her but food was great. I will be back!!
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Review collected in partnership with this hotel
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jay Ham, General Manager at Sandman Hotel Lethbridge
Responded Aug 27, 2021
Thank you for your response on your stay at the hotel. I apologize for the experience you received in the Restaurant. It is great to see that you did enjoy the room, location and the staff.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front desk was very friendly and welcoming. We ended up on the ninth floor and it was a beautiful view. The bed was comfy and it was good having the option to get 20% off at the Dennys. My one reservation is the bathroom. I wasn't a fan of the small tub, and the lights flickered on to the point of hurting my eyes. With that said, highly recommend.
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Date of stay: August 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jay Ham, General Manager at Sandman Hotel Lethbridge
Responded Aug 27, 2021
Thank you for your written comments on your stay. I am sorry for the lights flickering in the bathroom. It is great to see you enjoyed your stay from the comfy bed, beautiful view and the service you received.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The hotel was quite nice but the neighbourhood was a little rough. Front desk was friendly and after saying they had a certain room for a great price, then realizing they didn't, they gave us a slightly better room at that cost. No breakfast but they do offer 20% off at the attached restaraunt. The pool wasn't open due to repairs so I'm unsure on that.
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Date of stay: August 2021Trip type: Traveled as a couple
Room Tip: Park on the left side of the hotel where the cameras are.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Jay Ham, General Manager at Sandman Hotel Lethbridge
Responded Aug 27, 2021
Thank you for your review on your stay. The pool is closed due to maintenance issues. Glad that you enjoyed your stay and the experience you received.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$77 - $92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandman hotel lethbridge
LOCATION
CanadaAlbertaLethbridge
NUMBER OF ROOMS
139
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Frequently Asked Questions about Sandman Hotel Lethbridge
Which popular attractions are close to Sandman Hotel Lethbridge?
Nearby attractions include Henderson Lake Park (0.4 miles), Nikka Yuko Japanese Garden (0.5 miles), and The Great Escape (0.3 miles).
What are some of the property amenities at Sandman Hotel Lethbridge?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sandman Hotel Lethbridge?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sandman Hotel Lethbridge?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Sandman Hotel Lethbridge?
Yes, free parking is available to guests.
What are some restaurants close to Sandman Hotel Lethbridge?
Conveniently located restaurants include Moxies, Firestone Restaurant and Bar, and The Mango Tree.
Are there opportunities to exercise at Sandman Hotel Lethbridge?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Sandman Hotel Lethbridge?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sandman Hotel Lethbridge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sandman Hotel Lethbridge offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Sandman Hotel Lethbridge?
Many travelers enjoy visiting Nikka Yuko Japanese Garden (0.5 miles).