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Lethbridge Lodge Hotel & Conference Centre

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Lethbridge Lodge Hotel & Conference Centre
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360 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Reviewed 6 days ago NEWvia mobile

It used to be "the place to stay", now it is a hotel to avoid. From the moment we got there our room had not been cleaned, and was so called "upgraded" to a courtyard room. The room was extremely dated, worn out carpet, dirty walls, broken tiles in the bathroom, 2 towels, hair on the tub, coffee maker dirty....

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Helpful?
Thank Margarita R
KeWatts, Front Office Manager at Lethbridge Lodge Hotel & Conference Centre, responded to this review

Thank you for your review on your stay at the hotel. I apologize for the condition of the room you were in, and the elevator. This is not a normal occurrence, the hotel does take pride that even though the rooms are dated and we keep the rooms and hotel clean, this was missed and the Housekeeping Manage and General...

Reviewed 1 week ago via mobile

The staff is really good. The food is good. The coffee is amazing. The room was sufficiently clean. The bathrooms are old and tiny. I guess they are renovating. The air conditioning turned on and off and was very loud. Our fridge did not go on and was replaced. The pool was clean. Hot tub was ok. It is tolerable...

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Helpful?
Thank Daralynn B
KeWatts, Front Office Manager at Lethbridge Lodge Hotel & Conference Centre, responded to this review

Thank you for your review on your stay at the hotel. I apologize for there not being a TV Guide in the room, I have notified our Housekeeping Manager to look into this. I have also notified Maintenance in regards to the air conditioning to the plugs in the room. Glad to see you enjoyed your stay from the service,...

Owen Sound, Canada
Reviewed 2 weeks ago via mobile

We just returned home from a weeklong stay in the "Bridge" and found two very exciting pieces of information. First, the lodge has been purchased by the Sandman Hotel chain and second, the new management is undertaking systematic renovations. They have commenced on the 4th floor and this should be done in December, according to the Manager. They will proceed...

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Helpful?
Thank DonJ532
KeWatts, Front Office Manager at Lethbridge Lodge Hotel & Conference Centre, responded to this review

Thank you for your review on your recent stay at the hotel. We are indeed upgrading our rooms. We have started on the fourth floor of the hotel and are expecting to have some of the upgraded rooms back next week.

Reviewed October 14, 2016 via mobile

The hotel is very dated and the rooms are a bit dingy. The rooms surround a nice looking enclosed atrium with a pool and hot tub but the pool had no walk in steps and was way too cold to swim in, even for my niece and nephew. The atrium also amplifies sound so while it's a nice view from...

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Helpful?
Thank SirTravelsAlot2016
KeWatts, Front Office Manager at Lethbridge Lodge Hotel & Conference Centre, responded to this review

Thank you fro writing a review on your stay at the hotel. We are in the process of upgrading our guest rooms. I have given your comments to our General Manager, through guest comments we can try to improve areas of the hotel. Thank you for your great comments on the atrium area and the service you received.

Reviewed October 2, 2016 via mobile

Stayed a night at the lodge and must say, the interior setting of a jungle is nice, the water fall and such are very lovely and it has a nice humid feeling. But the rooms are showing their age as the design it old, the beds abit small and the bathroom are clearly old. They have an old box unit...

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Helpful?
Thank Proarchangel
KeWatts, Front Office Manager at Lethbridge Lodge Hotel & Conference Centre, responded to this review

Thank you for your review on your stay at the hotel. The rooms are dated and we are in the process of upgrading our guest rooms, which the old TV`s will be replaced. It is great to see your enjoyed your stay and the atrium area.

Dayton, Ohio
Reviewed September 26, 2016 via mobile

We stayed at the Lethbridge Lodge when in town to attend the Lost Soul Ultra. The hotel was the race HQ and I felt they went out of their way to make us runners comfortable. Upon arriving our initial room was filled with mosquitoes. I called the front desk and the immediately offered to switch out room for us. Wonderful!...

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Helpful?
Thank X5031PMsarahs
KeWatts, Front Office Manager at Lethbridge Lodge Hotel & Conference Centre, responded to this review

Thank you for your review on your stay at the hotel. It is great to see your enjoyed your stay from the guest room, breakfast and service. I hope you enjoyed and did well in the rest. See your next year

Edmonton, Canada
Reviewed September 25, 2016

Checked in first night only to find crap from previous guests; the garbage hadn't been emptied, bottles on the night stand, beds looked like the sheets hadn't been changed and the bathroom hadn't been cleaned. After asking some girl with the hotel named Daytona at the reception desk to have room cleaned, returned later next night to find only the...

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Helpful?
1Thank wantingybl
KeWatts, Front Office Manager at Lethbridge Lodge Hotel & Conference Centre, responded to this review

Thank you for your review on your stay. I apologize for the condition of the room and the issue not being addressed, your comments have been given to the Housekeeping Manager and General Manager to address.

Medicine Hat, Alberta
Reviewed September 25, 2016 via mobile

My friend and I booked at this hotel cause she got a free night in a renovated room because her last booking there was awful. At time of reservation we were promised a renovated room.. well @ 1am when we arrived in Lethbridge after a very long day the unfriendly front desk agent informed us we did not have a...

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Helpful?
Thank djpickering2016
KeWatts, Front Office Manager at Lethbridge Lodge Hotel & Conference Centre, responded to this review

Thank you for your review on your stay. I apologize for the misunderstanding in having a renovated room, we do try our best to accommodate requests however, we unfortunately are still in the process of upgrading the guest rooms and do not have any available for sale at this time. Although our rooms are dated we do keep them clean...

Calgary, Canada
Reviewed September 16, 2016

I had to attend a conference at the hotel and I really wasn't looking forward to the stay... I have to say, the experience was better than the last time I stayed here... I booked through Hotels.com and got a better rate than the conference rate - I was put on the top floor as far from the VERY small...

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Helpful?
Thank MattDD67
KeWatts, Front Office Manager at Lethbridge Lodge Hotel & Conference Centre, responded to this review

Thank you for your comments on your stay at the hotel. It is good to see you enjoyed your stay.

Alberta
Reviewed September 12, 2016 via mobile

Spent three nights in this hotel in Sept. The room on the 3rd floor we had was very dated. The furniture, carpet and fixtures look like they have been in the hotel since it opened. They are undergoing a renovation so maybe the renovated rooms are better but ours was disappointing. The elevator also would go down from the third...

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Helpful?
Thank KDS33
KeWatts, Front Office Manager at Lethbridge Lodge Hotel & Conference Centre, responded to this review

Thank you for your review on your stay at the hotel. We are indeed under guest room upgrading and please when reserving ask if there is an upgraded room available. Glad to see your stay was enjoyable.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Lethbridge Lodge Hotel and Conference Centre, Sandman Hotel Group's newest hotel, is southern Alberta's premier lodging and conference facility. Offering 190 guest rooms, including 28 courtyard suites and 30 business class rooms, elegant options for your speakers and VIPs, and three delicious on-site dining options. Enjoy our recreational facilities with our indoor pool and hot tub, located in our beautiful courtyard, and take advantage of our fitness room situated on the first floor just off the main lobby. Complimentary guest parking, high speed Internet, and the scenic surroundings of the hotel all bring you a sense of comfort and relaxation. ... more   less 

Additional Information about Lethbridge Lodge Hotel & Conference Centre

Address: 320 Scenic Dr S, Lethbridge, Alberta T1J 4B4, Canada
Location: Canada > Alberta > Lethbridge
Price Range: $71 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lethbridge Lodge Hotel & Conference Centre 3*
Number of rooms: 190
Reservation Options:
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Also Known As:
Lethbridge Hotel
Lethbridge Lodge Hotel & Conference Centre Alberta
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Questions & Answers

Questions? Get answers from Lethbridge Lodge Hotel & Conference Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay away from 149”
 of 5 bubbles Frugal_Travelle, Sep 12, 2016 | Read review
“I would ask for a room that has been recently renovated or I would find somewhere else to stay”
 of 5 bubbles jsandboyz, Aug 30, 2016 | Read review
“The rooms that do not have windows (pool facing) are very dark, stuffy and smell like chlorine.”
 of 5 bubbles 513christiannek, Aug 9, 2016 | Read review
“A different hotel”
 of 5 bubbles Honeym00nerz, Jul 26, 2016 | Read review
“We chose a room that opened to the indoor atrium, and loved the view.”
 of 5 bubbles chrisbA7364BZ, Jul 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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