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Chateau Jasper

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Chateau Jasper
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748 Reviews from our TripAdvisor Community

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Showing 674: English reviews
Inchlaggan
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We hadn't booked an accessible room because I wasn't using a wheelchair at the time of booking, but the Receptionist immediately offered to move us to one as soon as it became available the following day. It wasn't necessary, the room was a good size, the bathroom accessible and the room was clean and comfortable. Only disappointment was not having... More 

Helpful?
Thank Caroline F
Spalding, United Kingdom
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent 2 nights here, room was spacious and had everything you needed, it was clean and comfortable. Continental breakfast at the hotel restaurant was so so. Easy walk down to the town center took 20 mins.

Helpful?
Thank travelingstu1
Level Contributor
7 reviews
4 of 5 stars Reviewed 1 week ago NEW

Hotel on the edge of town so reasonably quiet. Seems popular with tour buses so can be busy at breakfast. Had a ground floor room which was clean, comfortable and well equipped. Hotel staff very friendly and helpful. Breakfast choice limited to cooked and confidential despite other items shown on the menu from the hotel website. Ample parking available.

Helpful?
Thank David C
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Never had stayed at the chateau jasper before. It's smaller hotel.staff was very friendly and helpful. Clean rooms.beds were nice and pillows were good. We were put in rear/west wing of building...very quiet. Resturant breakfast was so so! 5 block walk from town center. All in all great place.

Helpful?
Thank Barry B
Birmingham, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago

Super Room, good hotel, clean and comfortable. About 20 minute walk into town, but good for walking off the calories Good continental breakfast offered for 12 dollars. Although hotel was very busy, we had no problems.

Helpful?
Thank Mary W
Newark-on-Trent, United Kingdom
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is fairly modern with reasonable facilities but it is a long way from the main town although a shuttle bus is available. The room was large and clean with the normal huge size twin beds and compact but adequate bathroom. There were no USB points for charging phones, notebooks, cameras etc. as is usual in Canada so best... More 

Helpful?
Thank BobH9992014
Aventura, Florida
Level Contributor
247 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

...just clean comfortable rooms in a good location which was fine since we weren't spending much time in the room anyway, Dinner at the property was a challenge with very slow service from untrained staff and dishes that did not match up to what was written on the menu. Plan to eat dinner elsewhere.

Helpful?
Thank Smarkow314
Alan W, Food & Beverage Manager, Mountain Park Lodges at Chateau Jasper, responded to this review

Dear Guest I do apologize for the slower service you received on the evening of you dined with us and the discrepancies you saw in the menu description versus the meals you received. Rest assured I will review your comments with both our Restaurant Manager and Executive Chef to and rectify the challenges you have mentioned. Thank you for review... More 

Guelph, Canada
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's clear that Chateau Jasper has been around a LONG time without an update. The rooms are dated, but clean. The hotel is in a good location - making most of what Jasper offers easily walkable, and offers lots of free parking (important as parking is at a premium in the village). The hotel has all the things you need... More 

Helpful?
Thank donny_walsh
Melbourne, Australia
Level Contributor
125 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed staying at this hotel. The rooms were comfortable without being luxurious, and the restaurant was great for breakfast. We ate in the bar one night, as the restaurant was doing a function, and it was also very good. It is unfortunately a long way to walk into town - about 30 minutes.

Helpful?
Thank lizzy122015
Plymouth, United Kingdom
Level Contributor
143 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 2 nights during our driving tour from Vancouver to Calgary. Looks nice from the outside and has plenty of free parking spaces. The recption staff were non descript and just went through the motions and were confused by their own booking system as I seemed to appear a few times!?! However, they gave us... More 

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1 Thank Photophilplym
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about Chateau Jasper

Address: 96 Geikie St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Location: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: $99 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Jasper 3*
Number of rooms: 119
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Also Known As:
Chateau Jasper Hotel Jasper
Chateau Hotel Jasper
Jasper Chateau Hotel
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