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Fairmont Jasper Park Lodge

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#5 of 15 Hotels in Jasper
GreenLeadersSilver level
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Fairmont Jasper Park Lodge
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3,146 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Jasper Park Lodge
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Showing 2,984: English reviews
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 14, 2015

We stayed at the Jasper Park Lodge for 3 nights. The surrounding scenery is spectacular. The cabins are a little tired and we had issues with our hot water (worked some of the time), but it was clean and quaint. The restaurants were really busy (we were there over the Christmas holidays). We were there for a ski holiday and... More 

Helpful?
Thank jektoronto
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear jektoronto, Thank you for taking the time to share your experience with us. We are delighted to read you enjoyed the surrounding scenery. Please accept our most sincere apologies in regards to the challenges you faced with the hot water. We hope to get the chance to welcome you back in the summertime to better demonstrate our commitment to... More 

Calgary, Canada
Level Contributor
63 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 12, 2015

what a great place to run away too...we had the 4 plex rooms along the lake, and was like we were in a cabin, with hotel quality...a deck to sip coffee on looking at the mountains, reflections in the lake. very romantic!!!....just minutes from Jasper and the services in the main hotel were excellent....indoor / out door pool, a 6... More 

Helpful?
Thank Brian555-YYC
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Brian555-YYC, I am thrilled to hear that you enjoyed your recent stay with us at Fairmont Jasper Park Lodge and thank you for taking the time to share your comments. The iconic setting on the shores of Lac Beauvert has been welcoming guests for over one hundred years and I am so glad that you were able to experience... More 

Hobart, Australia
Level Contributor
136 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed June 12, 2015 via mobile

Stayed here for one night. Staff friendly, room clean, had lake glimpses. Had our own ground floor room with outside patio. Had the queen bed room. Bed very comfortable, good towels. No air conditioning but had fan going. Ate at the patio restaurant on an outside table which overlooked the pool and lake. Magnificent views. Casual type food burger and... More 

Helpful?
Thank clare d
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear clare d, I am so pleased to hear that you enjoyed your recent stay with us and thank you for taking the time to share your comments. I am glad to hear about your positive interactions with are staff members and especially Mike in the Boathouse. At Fairmont, we pride ourselves on delivering impeccable service for our guests from... More 

Launching Place
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 11, 2015

What a beautiful place to stay. Would go back there in a heartbeat. Will stay longer next time. Loved the lake and the views from our balcony. Perfect setting. Room was lovely and loved to be able to watch the deer walking around.

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank suej929
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear suej929, I am so pleased to hear that you enjoyed your recent stay with us at Fairmont Jasper Park Lodge and thank you for taking the time to write a review. The resort is definitely a special place where guests can relax and take in the beautiful scenery on the shores of Lac Beauvert. I do hope that we... More 

Edmonton
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 11, 2015

Our weekend stay at Fairmont Jasper Park Lodge was absolutely the best ever. The staff was excellent, there to assist with anything we needed! The room was clean and very comfortable beds. I felt totally safe and comfortable wandering around the well lit grounds at midnight. Definately a must to visit!

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank 97alenec
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear 97alenec, I am so pleased to hear that you enjoyed your recent stay with us and thank you for taking the time to write a review. I am glad that you had positive interactions with the staff and enjoyed the vast grounds that the resort is renowned for. At Fairmont, we strive to turn moments into memories that last... More 

Edmonton
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 11, 2015

This was a contradictory experience. The room and amenities were very good except for a few things. The pillows were somewhat flat. No air conditioning, only fans in the cabin rooms. The internet in our guest room was slowwwww. During the first night, there was a loud hissing noise like a high pressure water pipe. Food is a bit expensive.... More 

Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Aaron G
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Aaron G, Thank you for taking the time to write a review and share your feedback on your recent stay with us. I appreciate your comments both positive and constructive because it will help us better meet the needs and expectations of our guests in the future. Please be assured that we take your concerns very seriously and will... More 

Chicago, Illinois
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 11, 2015

This property was beautiful. Yes, I read the complaints about the rooms and maintenance issues. However, you are paying for the views and the history, not the room. My bed was comfortable and clean, the bathroom was clean and modern. Other than that, we were outside the whole time. We went horseback riding, paddleboating, and golfing right on the property.... More 

Helpful?
Thank Alex F
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Alex F, Thank you for taking the time to share your comments on your recent stay with us at the Fairmont Jasper Park Lodge. I am pleased to hear that you were able to take in so many of the recreational activities that are offered here at the resort. The great Canadian Lodge experience is very special and I... More 

Arundel, Australia
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 10, 2015

What a view from your private Cabin overlooking the Lake. We grabbed a bottle of wine and sat by the lake and enjoyed the Lake surrounds with the Mountain backdrop. The Cabin was quiet and isolated. Walks abound.

Helpful?
Thank GeorgeTill
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear GeorgeTill, I am thrilled to hear that you enjoyed your recent stay with us in May and experienced the peacefulness and unrivaled views that the Fairmont Jasper Park Lodge is renowned for. The great Canadian Lodge experience is very special and we hope to have the opportunity to welcome you back to the resort in the very near future.... More 

New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 10, 2015

It's sad that such a great setting is marred by sloppy management - hopefully they make some changes because with typical Fairmont execution this should be the top Jasper hotel. On the plus side, the restaurants are excellent, especially Moose's Nook. Trails allow a nice hike into town and the lake setting is gorgeous. If only the staff oversight lived... More 

Helpful?
1 Thank Bonnie174
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear Bonne174, Thank you for taking the time to reach out to us to provide your comments. Please accept my sincere apologies for the shortcomings you experienced during your stay. I am terribly disappointed to read of the challenges you faced and can assure you this is not a representative of the devoted, reliable staff we have, as most guests... More 

Travelers are raving about these Jasper hotels

Brisbane Region, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 9, 2015

On tour with Scenic so booking done by them. The room was not very clean, power point fell out of wall, and wooden bed base extended beyond mattress and as result bruising to shins. The resort it self was poorly maintained, large holes in concrete on patios even just out side of doors, steel reinforcement exposed on steps, games room... More 

Helpful?
1 Thank carlatimmins
FairmontJPL, General Manager at Fairmont Jasper Park Lodge, responded to this review

Dear carlatimmins, Thank you for taking the time to share your experience. I am delighted you read you enjoyed the view, food and found the staff to be very friendly. I am however, disappointed to read we were unable to meet your expectations in terms of our accommodations. Please know that if at any point something is malfunctioning or simply... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Oka Sushi
Oka Sushi
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more   less 

Additional Information about Fairmont Jasper Park Lodge

Address: Old Lodge Road Jasper, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Location: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Price Range: $226 - $792 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Jasper Park Lodge 4*
Number of rooms: 446
Reservation Options:
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Also Known As:
Fairmont Jasper Park Hotel Jasper
Jasper Park Lodge
Fairmont Jasper Park Lodge Jasper
Jasper Fairmont
Hotel Style:
#1 Green Hotel in Jasper
#4 Business Hotel in Jasper
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