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Sunwapta Falls Rocky Mountain Lodge

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594 Reviews from our TripAdvisor Community

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Showing 530: English reviews
Red Deer, Canada
Reviewed May 27, 2014

Loved the location and time of year as tourist season was still a little slow. Cabin room was nice and clean small TV but good channels. Good food and shopping but you are paying to be in a national park. Everyone was nice and very helpful. I would recommend a stop here on the way through or as a base...

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Helpful?
1Thank Derek L
mcorlett, Director of Sales at Sunwapta Falls Rocky Mountain Lodge, responded to this review

Hi Derek! Thanks for choosing Sunwapta and for taking time to leave your comments! We're glad we rated so highly across the board with you! For readers, let me elaborate on some salient points! Cabin Rooms: Our Rocky Mountain Double and Hideaway rooms are both in large cabins. Each cabin has 4 rooms: 2 of each type. The Rocky Mountain...

London, United Kingdom
Reviewed January 22, 2014

My husband and I stayed here for 2 nights at the end of September while we were on an 8 day drive through the Rockies. The hotel is in a good location if you want to spend time outdoors in Jasper National Park. However we were visiting at the end of September when it was getting cold, so we felt...

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2Thank emwynne
mcorlett, Director of Sales at Sunwapta Falls Rocky Mountain Lodge, responded to this review

Hi Emwynne! Thanks so much for taking the time out to reflect on your stay with us and your time in the Rockies! For you readers out there thinking of autumn, I have to say it is so stunning that it takes my breath away every time. Wonderful time of year to come... try to time it with the Elk...

Pontefract, United Kingdom
Reviewed January 4, 2014

This is a lovely little hotel, right in the middle of Jasper. The rooms are nice, not exceptional. The restaurant food is absolutely fantastic. It is walking distance to the falls which is absolutely spectacular.

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Thank GillMasefield
Jarvenpaa, Finland
Reviewed December 17, 2013

We stayed one night in cabin here, and had nothing to complain for. Nice and helpful staff, from all over the world. Enjoyed chatting with Irish girl, who was extra helpful and nice for us. Room was not fancy, but it did the trick. Bathroom was oldish, but everything worked just fine. Price was quite high, if you compare it...

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Thank Aku L
Tegucigalpa, Honduras
Reviewed December 8, 2013

I was very dissapointed with this place. The place looked old. We got to our room and again it looked old and smelled bad. The bathroom door was very small and didn't close. It was very hot at night. They only gave us 2 portable fans that weren't strong enough. The restaurant was excelent, but I would NEVER stay here...

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Helpful?
3Thank twocrazycats62
mcorlett, Director of Sales at Sunwapta Falls Rocky Mountain Lodge, responded to this review

Hi TwoCrazyCats62! First of all I would like to sincerely apologize for your experience at Sunwapta. We all feel disappointed in ourselves when we feel that we've let a guest down. Let me take some time to address your comments. It's always useful for me to understand specifics, so I encourage you, if you have the time, to email me...

Walsrode, Germany
Reviewed December 5, 2013

We only stayed for one night at Sunwapta and it was probably enough. We had booked a cabin and both my husband were expecting rustic but I think dated springs to mind! The staff were excellent both at the front desk and in the restaurant and when I complained the cabin was cold, they sent a member of staff over...

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1Thank Amanda n
mcorlett, Director of Sales at Sunwapta Falls Rocky Mountain Lodge, responded to this review

Hi Amanda N! Thanks so much for choosing to stay with us, and for taking the time out of your schedule to share your experience with the TripAdvisor Community! The name of your review really captures the evening ambience at Sunwapta, so thanks for introducing us with this. I'd like to take this opportunity to speak to some of your...

Horsham, United Kingdom
Reviewed November 7, 2013

Decide to stay in the park but got a small room with no natural light, hidden away in the woods - could have been anywhere. Meant to be rustic – maybe just not our style. Got no breakfast with the room, and not much left in the self service when we had got up. Wish we had driven the extra...

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Helpful?
Thank Peter_n_Linda
mcorlett, Director of Sales at Sunwapta Falls Rocky Mountain Lodge, responded to this review

Hi Peter n Linda! So sorry to hear that your stay with us was disappointing. If you have a minute, please send me an email and I'll find a satisfactory resolution for you! We're not in the business of disappointing, and I think additional info you might have would help me market our business more effectively to people looking to...

Canada
Reviewed November 3, 2013

Checked in and was given a room at the back of the two level building. The windows was broken and would not close. The room itself was nothing special and very dark due to nearby trees. Went back to front and asked for a different room and was given a much nicer room in a cabin. Staff at the restaurant...

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Helpful?
1Thank caymancaribbeansun
mcorlett, Director of Sales at Sunwapta Falls Rocky Mountain Lodge, responded to this review

Hi caymancaribbeansun! Thanks for taking the time to leave a review and for leaving insights for future guests. Readers, I'd like to take this opportunity to expand on a few points. ROOMS We have cabin style accommodation and more standard lodge accommodation. You can find lots of pictures on our Facebook page in the 'candid photos' album. This is an...

Doylestown, Pennsylvania
Reviewed October 27, 2013

We had a very enjoyable one night stay on our drive between Lake Louise and Jasper. Sunwapta is very remote, but that was the appeal for us. We had been in the hustle and bustle of Banff/Lake Louise and wanted something different. Sunwapta didn't disappoint. We arrived in the early afternoon and the reception staff was very helpful in suggesting...

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Helpful?
Thank Boy_Scout
mcorlett, Director of Sales at Sunwapta Falls Rocky Mountain Lodge, responded to this review

HI Boy Scout! Thanks so much for the great review and for taking the time to share your experience with the TripAdvisor community! Readers, I just left a marathon response covering most points of Sunwapta, but there are a few little points I'd like to expand on here, that Boy Scout has very directly pointed out: AMENITIES and LOCATION We...

Cleveland, OH
Reviewed October 26, 2013

Not quite sure how to rate this place. Compared to what? There is really nothing else in this area of the beautiful Icefields Parkway. Yes, the internet is not great, and no, they do not have flat screen TV's. Yes, it is expensive. No, there is no nightlife. The cabin we stayed in was clean and functional. The young seasonal...

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Thank IndiansFan12
mcorlett, Director of Sales at Sunwapta Falls Rocky Mountain Lodge, responded to this review

Hi IndiansFan! I want to break my usual candour of responding for the benefit of the TripAdvisor community for a moment and just say how much I appreciate your steely, sober review of Sunwapta. In a very direct way you've painted quite a realistic picture of our property, understood the primary challenge of businesses like ours, and helped people with...

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Amenities

Highlights
  • Free Parking
  • Free Internet
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
Official Description (provided by the hotel)
4-time recipient of TripAdvisor's Certificate of Excellence, Sunwapta Falls Rocky Mountain Lodge is an ideal choice if you're looking to unplug from the hectic pace of regular life. Here you will find yourself surrounded by nature with the most warm, caring and wonderful staff you are likely to find on your travels in Canada. We’re only open from mid-May to early October. We operate at 98% occupancy and sell out fast, so book early on Facebook at SunwaptaFalls or sign up for exclusive offers on our website. Entirely committed to ensuring you have the best experience possible in Jasper, we provide private consultations and create custom sightseeing guides, activity bookings and if you like, full meal packages. Leave your Jasper planning to our expert staff, so you can enjoy the company of the loved ones you are travelling with while taking in the best Jasper has to offer. Most often chosen for our location, the lodge is a scenic 45-minute drive south of downtown Jasper and a 45 minute equally stunning drive to the Columbia Icefields. Our cabin-style accommodation is nestled in the forest between mountains and lakes with just a short walk to the beautiful Sunwapta Falls and other local hikes. In the evenings its just us, the stars, the sound of the falls and the scent of wood burning as it crackles in our many fireplaces. Our Certificate of Excellence awarded restaurant provides unbelievable casual fine dining in the charming ambience of our heritage lodge. In the morning we offer full mountain breakfasts from 7am and healthy options to take on your day of sightseeing. See you in the Rockies! ... more   less 

Additional Information about Sunwapta Falls Rocky Mountain Lodge

Address: Hwy. 93, Icefields Parkway | Box 97, Jasper National Park, Alberta T0E 1E0, Canada (Formerly Sunwapta Falls Resort)
Location: Canada > Alberta > Canadian Rockies > Jasper National Park
Price Range: $113 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sunwapta Falls Rocky Mountain Lodge 2*
Number of rooms: 53
Reservation Options:
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Also Known As:
Sunwapta Falls Rocky Mountain Hotel Jasper
Sunwapta Falls Hotel
Hotel Sunwapta Falls
Hotel Style:
#5 Romantic Hotel in Jasper National Park
#5 Family Hotel in Jasper National Park
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Questions & Answers

Here's what travelers have asked, with answers from Sunwapta Falls Rocky Mountain Lodge staff and other travelers.
3 questions
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Questions? Get answers from Sunwapta Falls Rocky Mountain Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“See if you can get a room overlooking the Forest, they are spectacular!”
  • The beautiful views of the forest from the Verandah outside our room!!
  • The beautiful views of the forest from the Verandah outside our room!!
SG1Lincoln40, Dec 23, 2016 | Read review
“A4 was good”
springe_12, Oct 13, 2016 | Read review
“Room at the ground level.”
imedanced, Oct 12, 2016 | Read review
“The watersystem in our room/appartment was very noisy. The neighbours took a badinthemiddle of the night. The running of the water in the bad kept us awake. ”
666laurensk, Oct 12, 2016 | Read review
“Pick a room with a fire place if your just going as a couple not big enough for a family”
trishm98, Oct 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question