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Quality Inn & Suites

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11710-102 Street, Grande Prairie, Alberta T8V 7S7, Canada (Formerly Holloway Inn & Suites)
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96 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 20, 2016

Good free breakfast. Nice heated indoor pool with a water slide. Jacuzzi was nice and warm. Pet friendly as well. Room was nice and clean and the beds were comfortable. I was pulling a 36 foot trailer and parking was no problem, if the hotel was full parking with a trailer might be a problem.

Helpful?
Thank Richard V
Ontario, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 19, 2016 via mobile

This is now the quality Inn. Unfortunately my stay was not good. There were children above me running around all night so I did not sleep. I phoned down and i believe they were the reason the running stopped for a few hours. I came back from work to find nothing stocked so I had to phone down. Originally the... More 

Helpful?
1 Thank Lisa W
Level Contributor
16 reviews
4 hotel reviews
5 of 5 stars Reviewed March 6, 2016

The first thing that impressed me were the staff who were very helpful and made sure we had everything we need, answered our questions. No grumpy front desk personnel answering the phones either. Place was clean and excellent to keep kids entertained. One of my kids left her phone and the personnel at the desk made all effort to contact... More 

Helpful?
Thank Annie R
PomeroyInnGP, Assistant General Manager at Quality Inn & Suites, responded to this review

Good Day Annie, Thank you for taking the time to provide us with your feedback I will make sure to pass on your positive experience with our staff. We look forward to serving you next time your travels bring you to Grande Prairie. More 

Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 3, 2016

Hotel was average...we actually thought it was better January 2015 as the Pomeroy. Staff was friendly enough... Our group was not in the same area even though we booked a block of rooms.... Pool was decent... Breakfasts were not the same as 2015...seemed like less choices

Helpful?
Thank Mom4x2
PomeroyInnGP, Guest Relations Manager at Quality Inn & Suites, responded to this review

I would like to thank you for your response on trip advisor. We value any feedback from our guests as it helps us give our clients the best customer service. I would like to apologize for any issues you encountered during your stay. We try our best to keep any groups together as much as possible. I have passed on... More 

Edmonton, Canada
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed January 13, 2016 via mobile

This was generally my favourite hotel to stay at when I travel here for business, which is fairly frequent. It started a few months before the official name change (from Pomeroy) but the service has been slipping and I find myself windering if I need to find a new favourite. My requests have gone unfulfilled my last few stays, simple... More 

Helpful?
1 Thank Ndamro
PomeroyInnGP, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to give your feedback. I do aapologize that your past couple of stays have fell short of your expectations, I encourage you to contact myself on your next stay to Grande Prairie so I can ensure your needs are met. Your feedback has provided me with information that I was unaware of and I... More 

High Level, Canada
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

Stayed at this hotel for work for a full week. Breakfest is good, room is spacious and bed was very comfortable. Very clean and quiet. Staff were all helpful amd freindly. Since my work paid for the room its suitable for that. However as a person with a wife and two kids. The prices here are not family friendly. So... More 

Helpful?
Thank Bluenoser09
PomeroyInnGP, General Manager at Quality Inn & Suites, responded to this review

Happy New Year! Thank you for your comments and we appreciate that you had a great stay. We strive to work within groups and companies budgets and do appreciate hearing feedback on it. Regards, Naomi Ducklow General Manager More 

Golden, Canada
Level Contributor
141 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed October 20, 2015

Spent 4 nights here and from arrival to departure the staff was exceptional. Being here on a very sad occasion we were treated with extreme kindness and understanding. Thank you to the manager on duty Jennifer who so kindly lent us a leash as we had forgotten ours at home. Thanks to Kim & (sorry I forgot to get her... More 

Helpful?
Thank omanaomi
PomeroyInnGP, General Manager at Quality Inn & Suites, responded to this review

Thank you for your kind comments and again we will keep you in our thoughts and prayers. Regards, Naomi Ducklow General Manager More 

Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 1, 2015 via mobile

Room was very nice, with well appointed kitchenette. Breakfast included with room was very good with wide selelction. Fitness facilities also well appointed. Hotel was clean and desk staff were very helpful. Well located in the city. Will be staying here again.

Helpful?
Thank Eric B
PomeroyInnGP, Assistant General Manager at Quality Inn & Suites, responded to this review

Good Day Eric, Thank you for taking the time to give us your feedback on your stay with us. We are so glad to hear that you had an enjoyable stay and we look forward to seeing you next time you are in the Grande Prairie Area. Take Care, Jennifer Eveleigh More 

Cavendish, Canada
1 review
5 of 5 stars Reviewed August 31, 2015

Great hotel From Check in to check out! traveled with our family and this hotel had everything we needed and more. Friendly staff, wonderful pool facilities, comfortable beds, clean, room was spacious enough for our toddler to play. Breakfast was included and was more then what we expected! I would defiantly recommend to family and friends!

Helpful?
Thank Sandra S
PomeroyInnGP, Assistant General Manager at Quality Inn & Suites, responded to this review

Sandra, We are thrilled to hear that you had such a wonderful stay, we will be sure to pass on this feedback to our hard working staff. We hope to see you next time your travels bring you to Grande Prairie. Kind Regards, Jennifer Eveleigh More 

Hay River
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 11, 2015 via mobile

Stayed here for a night as we always do probably 3-4x a year on our travels to GP. Clean as always, friendly staff, great pool For The kids. Comfortable beds have really never had any issues with this hotel other then the odd time that sports teams are staying there and are very loud but on those occasions I have... More 

Helpful?
Thank Kimberly B
PomeroyInnGP, Assistant General Manager at Quality Inn & Suites, responded to this review

Kimberly, Thank you for taking the time to provide a wonderful review. We are so glad to hear that you enjoy your stay every time you are in Grande Prairie and we look forward to providing you with the same service every time you return. I will pass on the comments to our staff. Kind Regards, Jennifer Eveleigh More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Quality Inn and Suites in Grande Prairie, AB is a comfortable hotel that is suitable for both business and leisure travellers due to its convenient location. No matter what the purpose of your visit is and how you prefer to spend your spare time while traveling, during your stay at our Quality Inn you will always find something interesting to do. ... more   less 

Additional Information about Quality Inn & Suites

Address: 11710-102 Street, Grande Prairie, Alberta T8V 7S7, Canada (Formerly Holloway Inn & Suites)
Location: Canada > Alberta > Grande Prairie
Price Range: $93 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Pomeroy Hotel Grande Prairie
Quality Inn & Suites Grande Prairie, Alberta
Hotel Style:
#5 Business Hotel in Grande Prairie
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