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Service Plus Inn & Suites Grande Prairie

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Service Plus Inn & Suites Grande Prairie
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64 Reviews from our TripAdvisor Community

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Showing 63: English reviews
devon, Canada
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights and had booked a room with a couch so we could have space to relax at the end of the day. On the first day the air conditioner leaked or something creating a substantial area of the carpet around the couch soaked. We hadn't set the air conditioner at an extreme setting or anything... More 

Helpful?
Thank Peter B
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

We are very sorry to hear about your experience while you stayed with us. We would like to assure you that we have received your complaint, and have discussed this issue with our Maintenance and Front Office team and are looking at ways to improve upon this issue should it arise again in the future. We provide an extra couch/sitting... More 

Alberta, Canada
2 reviews
4 of 5 stars Reviewed July 19, 2016

Nice little city with a small-town feel. Locals are friendly and always smiling. We had great service at Service Plus Inn & Suites. It's located beside the casino which I wasn't thrilled with at first, but there were no issues at all. Hotel is centrally located and walking distance to a nice park. Pool and waterslide were a hit with... More 

Helpful?
Thank xjeff
Red Deer, Canada
Level Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed June 25, 2016 via mobile

Our crews stay here quite often when working in the area. It's not the newest place, but it's still one of the best. The service and the central location area great, the rooms are always clean and fresh. Lots of places within walking distance to eat. The Great North Casino is right next door. They have heavy truck parking just... More 

Helpful?
1 Thank John G
Alberta
Level Contributor
52 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 7, 2016

Room was large and comfortable. Was on the back of the building so it was very quiet. Breakfast was good and the staff were excellent! They also will cover taxi fare from the airport to the hotel. I arrived quite early in the morning and asked the lady at the desk if I could store my suitcase until after work... More 

Helpful?
1 Thank abroseabrose
Sherwood Park, Canada
Level Contributor
139 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed May 22, 2016

Over the years, I have unsuccessfully tried to check into this property twice. I always thought that was a good indication of a property's value when approached by a late afternoon walk-in. But if I am nothing, I am persistent. My third try was lucky and perhaps that had more to do with the half empty parking lot as it... More 

Helpful?
1 Thank baudley
Yellowknife, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 18, 2016

The hotel is located right beside the Casino and a restaurant/pub. The location is excellent to make a fun night. The rooms are consistently clean, staff is very friendly and helpful. Bonus is that the hotel is pet-friendly; they even give you doggy treats and doggy bags.

Helpful?
Thank Kam H
Faust, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 27, 2016 via mobile

Conveniently located near the Casino. Rooms are comfortable. Staff was friendly. My only negatives are that: 1. There is no restaurant. 2. Breakfast room closes too early. When people work the casino and can't get back to the room til 4.00 getting up and dressed by 9.00 is not feasible.

Helpful?
Thank kookumca
Fort St. John, Canada
Level Contributor
229 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
3 of 5 stars Reviewed February 18, 2016

We stayed the the service plus overnight for valentines day. Check in was fast and efficient and the rooms were comfortable and for the most part clean as expected. There was 2 cookies and 2 bottles of water waiting in the room for us which I thought was a really good thing for the hotel to do. The bed was... More 

Helpful?
Thank mexicanturbo
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

It is always nice to hear that our guests appreciate the small extra touches we have added to our rooms, like comfy robes and free bottled water & cookies. We like to think it is one of the things that sets us apart from the pack. Thank you so much for your review mexicanturbo, and we look forward to welcoming... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed November 22, 2015 via mobile

Travelled from Peace River and stayed here for couple of nights en route to Edmonton. Rooms are clean and kudos for the housekeeping staff. Front desk staff should learn how to multi task and attend all the guests in a timely manner! Breakfast in the restaurant is good and service staff does a good job as well.

Helpful?
1 Thank Flip2016
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 11, 2015 via mobile

Not good gave hotel a week's notice that I would be coming in next Friday. When we got there the room was gone.theybgave use another room and it wasn't even clean dirt all over floor washroom a mess.was not impressed with them at all .we are regular costumers and they know this.the next day the room manager said they can't... More 

Helpful?
Thank Shelley T
Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande Prairie, responded to this review

We are very sorry to hear about your experience while you stayed with us. We would like to assure you that we have received your complaint via email, and unfortunately, there can be situations that arise in our industry that can be out of our control, such as a guest not vacating a particular room on the date they are... More 

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
All rooms in our facility offer queen or king size beds, in room coffee, mini-fridges, microwaves, hair dryers, bath robes, iron and ironing board, desk, voice mail, and free local calls. Complimentary hot breakfast buffet, featuring items such as Bacon, Eggs, & Sausage, available to all guests. Our exercise room overlooks the water park complete with a 210 ft waterslide and steaming hot tub. Adjacent to the hotel is the Great Northern Casino with full gaming, entertainment and lounge facilities and Grande Bingo Centre just across the street. Also adjacent to the hotel is The Den Pub & Carvery and The Great Northern Casino has an exceptional Lounge with a fabulous menu for all your dining services.We are easily accessible from the airport and Highway 43 and are conveniently located near the Grande Prairie Regional College and Gateway Shopping Development ... more   less 

Additional Information about Service Plus Inn & Suites Grande Prairie

Address: 10810 | 107 Ave, Grande Prairie, Alberta T8V 7A9, Canada
Location: Canada > Alberta > Grande Prairie
Price Range: $115 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Service Plus Inn & Suites Grande Prairie 2.5*
Number of rooms: 122
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Also Known As:
Service Plus Inn & Suites Grande Prairie Hotel Grande Prairie
Service Plus Inn And Suites Grande Prairie
Service Plus Inn & Suites Grande Prairie Alberta
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