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Night auditor lady was extremely rude. When we had to use their mat (which they charge you for) because we were given a single instead of a double she handed me the bedding very rudely! When I asked if sheets where among the pile of...More
Response from Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande PrairieResponded 4 weeks ago
We would like to extend our sincerest apologies for the experience that you had with our night auditor during your stay with us. We assure you that this is not the standard of customer service at our hotel, we strive to make sure...More
I stayed at this hotel for 3 weeks for work. My team had a total of 4 rooms that were taken care of very well. The staff worked around our teams schedule with regards to the 2 12 hour shifts we worked. Rooms were nice...More
Response from Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande PrairieResponded September 15, 2017
Thank you so much for the review, we appreciate the feedback.
We are happy to hear your enjoyed your long term stay with us, and we look forward to welcoming you back again soon!
Stay here every trip to Grande Prairie. Suggest you stay on the 4th floor to avoid the noise. Breakfast is including with decent variety. Rooms are a bit dated however I have always found them clean. The staff is friendly.More
1 Thank Derrick71
Response from Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande PrairieResponded April 18, 2017
Thank you so much for your review, and thank you for choosing to be a regular guest with us here!
While our hotel is not the newest property in Grande Prairie, we are constantly improving our rooms and common areas for all of...More
Just checked in. Room smells like cigarette smoke....... Called the front desk and was told that the have 12 smoking rooms on the 4th floor. Gross !!!
I can't believe that in 2017, that hotels are able to still offer smoking rooms. Is this even...More
1 Thank Kent F
Response from Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande PrairieResponded April 3, 2017
Hi Kent F,
Thank you for your feedback. With the current laws in Alberta, we are still allowed to have a certain percentage of smoking rooms in our hotel, and this is not something that is uncommon currently within northern Alberta hotels.
After renovations a...More
Stay away from this hotel at all costs. Cost that seems like a good place to start. For 160 a night including all taxes and fees you get old outdated rooms. Dirty floors, tiny old beds and dirty rooms. We had to switch rooms as...More
Thank Albert D
Response from Courtney C, Sales & Marketing at Service Plus Inn & Suites Grande PrairieResponded March 31, 2017
Hi Albert D,
Thank you for your review. Our sincerest apologies to hear that there was an issue with the cleanliness of your room. We take pride in having not only the city's best customer service, but a fantastic housekeeping crew as well. Our front...More
$112 - $122 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available ,
Number of rooms
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Also Known As
Service Plus Inn & Suites Grande Prairie Hotel Grande Prairie ,