Pomeroy Hotel & Conference Centre Grande Prairie
11633 100th Street 100 Street, Grande Prairie, Alberta T8V 3Y4 Canada
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Avg. $110 /night, 1/17 - 1/18
$118
per night
$111
per night
$104
per night
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About
#2 of 26 hotels in Grande Prairie
Location
4.5
Rooms
4.2
Value
4.0
Cleanliness
4.4
Service
4.3
Sleep Quality
4.4
The new Pomeroy Hotel & Conference Centre features rich comforts like plush Hypnos beds and deluxe Eden linen, complimentary Wi-Fi, in room Keurig brewers featuring Starbucks, Eastlink TV guide and deluxe bath amenities and an all-women’s secure floor with lounge and fitness centre. On site amenities include The Office restaurant, Skylark Lounge, pool, hot tub and steam room, business and fitness centre and over 11,000 sq. ft. of premier meeting and conference space.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Parking
Wifi
Sauna
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Fireplace
Room service
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
Centrally Located
Location
11633 100th Street 100 Street, Grande Prairie, Alberta T8V 3Y4 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
Grande Prairie Airport
4 mi•
See all flights
Rental Cars
49 Restaurants
within 0.75 miles
Reviews
Traveler rating
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Detailed Reviews
The Pomeroy hotel is amazing.....
All the staff were very attentive, friendly, and accommodating, A five stars in my book!
From the moment I called and made our reservation I knew we were going to be in great hands. Alan who arranged our booking took the care and time to explain the many options available and the amenities the hotel had to offer, naturally, this created even more excitement to visit!
Our room was perfect! And the mattress and selection of pillows ensured a great night's rest :)
The complimentary breakfast was outstanding! The options for breakfast were far and wide, and would satisfy any breakfast connoisseur!
The pastries were fresh and seasonal, I particularly enjoyed the pumpkin cake loaf the best treat with coffee, (the coffee was super BTW)!!
The breakfast options were not only extensive but well balanced with healthy options. The attentiveness to the cleanliness and replenishment of items was frequent.
I am quite wowed and very impressed with the service of the breakfast staff, our appreciation to Theresa, Grace and Ernard for making our breakfast so fulfilling and for greeting us each morning with a smile and happy hello.
Having our event at the hotel was an ideal choice as the host staff were professional, attentive and super polite.
I look forward to staying at the Pomeroy again! All the staff made us feel welcome and like family. Well done!!!
All the staff were very attentive, friendly, and accommodating, A five stars in my book!
From the moment I called and made our reservation I knew we were going to be in great hands. Alan who arranged our booking took the care and time to explain the many options available and the amenities the hotel had to offer, naturally, this created even more excitement to visit!
Our room was perfect! And the mattress and selection of pillows ensured a great night's rest :)
The complimentary breakfast was outstanding! The options for breakfast were far and wide, and would satisfy any breakfast connoisseur!
The pastries were fresh and seasonal, I particularly enjoyed the pumpkin cake loaf the best treat with coffee, (the coffee was super BTW)!!
The breakfast options were not only extensive but well balanced with healthy options. The attentiveness to the cleanliness and replenishment of items was frequent.
I am quite wowed and very impressed with the service of the breakfast staff, our appreciation to Theresa, Grace and Ernard for making our breakfast so fulfilling and for greeting us each morning with a smile and happy hello.
Having our event at the hotel was an ideal choice as the host staff were professional, attentive and super polite.
I look forward to staying at the Pomeroy again! All the staff made us feel welcome and like family. Well done!!!
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Date of stay: October 2022
Location
Cleanliness
Service
Room Tip: We were on the 7th floor without anyone above us, it was quiet and peaceful we even slept in...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicole Sullivan, General Manager at Pomeroy Hotel & Conference Centre Grande Prairie
Responded Oct 13, 2022
Dear VictoriafromOttawa, I want to start by saying thank you so much for taking the time to share this amazing experience you had staying with us at the Pomeroy Hotel Grande Prairie. It sounds like everything from the staff interactions, to the amenities, to what we know is of utmost importance which is a great nights sleep was most excellent. It is so nice to hear when our guests have such a memorable visit and I will be sure to share this review with my entire team and recognize them for their attentiveness and professional customer service. We strive and work hard everyday to ensure our guests have a stay that they remember and leaves them looking forward to the next time they come back. We look forward to hosting you again when that time comes. Sincerely, Nicole Sullivan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My favorite part about staying at the Pomeroy is the breakfast experience. Grace, Theresa, and John always greets you with a smile and makes you feel valued and welcomed. They persistently go above and beyond in their service and are super attentive to the needs of everyone. You can expect eggs cooked differently everyday with a rotation of different meats and carbs (pancakes, waffles, hashbrown, french toast, ham, bacon, sausage). I notice the food and beverage are always replenished right away and the serving areas are kept clean by the staff. There's no shortage of quality food when you have Ernard on shift. Would be great if they brought back build your own hot oatmeal with assorted toppings and if they added bananas to their selection of fruits.
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Date of stay: September 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicole Sullivan, General Manager at Pomeroy Hotel & Conference Centre Grande Prairie
Responded Oct 13, 2022
Dear 353lint, Thank you so much for this amazing review. We are so pleased to know that your stay was excellent and that your breakfast in the morning was such a delight from the choices of food we prepare to the service by all the staff. We look forward to seeing you again and will be sure to share this review with our Food & Beverage team. Sincerely, Nicole Sullivan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed in several locations in Grande Prairie and this was, by far, the best accommodation. We stayed in a junior suite and everything was as pictured/advertised. The desk table pulls out so we were able to conduct Zoom meetings with the city lights in the background. It was a very different atmosphere from other suites we have stayed in!
Great shower and soaker tub!
COVID precautions were taken very seriously, and yet, all of our encounters with staff were examples of excellent hospitality. We mentioned some small things that would have made our stay even better and our comments were validated and addressed.
Parking is all outside and plentiful. The exterior doors were locked at 8pm. (a buzzer system allowed easy access)
We highly recommend Pomeroy, GP.
Great shower and soaker tub!
COVID precautions were taken very seriously, and yet, all of our encounters with staff were examples of excellent hospitality. We mentioned some small things that would have made our stay even better and our comments were validated and addressed.
Parking is all outside and plentiful. The exterior doors were locked at 8pm. (a buzzer system allowed easy access)
We highly recommend Pomeroy, GP.
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicole Sullivan, General Manager at Pomeroy Hotel & Conference Centre Grande Prairie
Responded Mar 15, 2021
Dear Lakegirl8550, Thank you so much for taking the time to write this review of our hotel. We are so happy to hear that you had such an excellent stay and that everything the hotel offered and you expected exceeded expectations. The staff at the property work very hard in all departments to be sure all of our guests have an exceptional stay and take all feedback as an opportunity to do better. We look forward to hosting you again in the future shall you be returning to the city. Again thank you so much, Sincerely, Nicole Sullivan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve never heard of Pomeroy before so I was a little leery. I didn’t need to be. It was very nice. There was lots of space. The bed was comfortable. They had some softer and firmer pillows. There was free breakfast but We also received a voucher for $25 off 1 supper for each of us. I thought that would mean it was a really expensive supper but again was surprised as many of the dishes were around $20-30. My only complaint was that there was a 1” space under the door that let the light in at night and I thought it kinda creepy.
I would definitely stay again though.
I would definitely stay again though.
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicole Sullivan, General Manager at Pomeroy Hotel & Conference Centre Grande Prairie
Responded Sep 30, 2021
Dear Ali P, Thank you so much for taking the time to share your recent experience with us! We are so pleased to hear that your stay was so great and you were able to take advantage of our food credit promotion in the outlets! I will ensure that I address your concern of the door gap with our engineering team to investigate. We look forward to hosting you again on your next visit to the city. Sincerely, Nicole Sullivan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at this hotel a few times in the past but not for a few years. It seems this hotel has gone downhill since then. During my most recent stay, I noted numerous things that didn't make for the greatest stay.
The first thing, though seemingly small, was the shower curtain. It smelled absolutely putrid and moldy. I could smell it as soon as I went in the bathroom and tried not to touch it when showering. It was overpowering. It is a cloth shower curtain and there is no excuse for this. It could easily be thrown in the wash every couple weeks to maintain its freshness.
The room overall felt drab. Even though the finishes seemed newer, somehow it still felt rundown. There was no suitcase holder to put my suitcase on, so I had to put it on the floor, and the carpet did not seem that clean. The fridge was not clean and had food residue and leaks in it. The lamps were comically wobbly, having come loose from their bases and teetering over. I tried to screw them back in place but the holes are totally stripped. The ventilation is also poor. I was awoken around 5 am one morning by the strong smell of someone cooking eggs (maybe in an adjacent suite? I can't imagine it traveling that far from the kitchen). My colleague said they woke up to cigarette smoke wafting through their vents, so I felt fortunate that the smell I encountered was less offensive. The bed was comfortable, but all the pillows were overstuffed and lumpy and left me with a neck ache. I meant to bring my own pillow but forgot and regretted it.
I was there for a conference and the conference/ballroom area were absolutely freezing! Everyone was cold and wearing jackets. It was like being in a freezer. The water provided had a very strange chlorine taste to it. My last day there was a Sunday and I had to wonder if there were cleaning staff there that day. All the garbage cans in the lobby area were stuffed full and overflowing with garbage on the floor.
The staff were nice, the restaurant and lounge were decent and the breakfast was free. I'd stay here again if I had to, but I'll definitely look to stay somewhere else first, especially considering the price.
The first thing, though seemingly small, was the shower curtain. It smelled absolutely putrid and moldy. I could smell it as soon as I went in the bathroom and tried not to touch it when showering. It was overpowering. It is a cloth shower curtain and there is no excuse for this. It could easily be thrown in the wash every couple weeks to maintain its freshness.
The room overall felt drab. Even though the finishes seemed newer, somehow it still felt rundown. There was no suitcase holder to put my suitcase on, so I had to put it on the floor, and the carpet did not seem that clean. The fridge was not clean and had food residue and leaks in it. The lamps were comically wobbly, having come loose from their bases and teetering over. I tried to screw them back in place but the holes are totally stripped. The ventilation is also poor. I was awoken around 5 am one morning by the strong smell of someone cooking eggs (maybe in an adjacent suite? I can't imagine it traveling that far from the kitchen). My colleague said they woke up to cigarette smoke wafting through their vents, so I felt fortunate that the smell I encountered was less offensive. The bed was comfortable, but all the pillows were overstuffed and lumpy and left me with a neck ache. I meant to bring my own pillow but forgot and regretted it.
I was there for a conference and the conference/ballroom area were absolutely freezing! Everyone was cold and wearing jackets. It was like being in a freezer. The water provided had a very strange chlorine taste to it. My last day there was a Sunday and I had to wonder if there were cleaning staff there that day. All the garbage cans in the lobby area were stuffed full and overflowing with garbage on the floor.
The staff were nice, the restaurant and lounge were decent and the breakfast was free. I'd stay here again if I had to, but I'll definitely look to stay somewhere else first, especially considering the price.
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Date of stay: May 2024Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was very comfortable. Breakfast buffet (possibly limited by covid conditions) was good - bacon, eggs, sausages, some fresh whole fruit, yogurt - plenty to choose from. (The dish of fresh melon was disappointing - possibly prepacked days ago?) Dinner in the restaurant was excellent with attentive but unobtrusive service.
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Date of stay: August 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicole Sullivan, General Manager at Pomeroy Hotel & Conference Centre Grande Prairie
Responded Sep 8, 2020
Dear 38gh494, Thank you so much for taking the time to share your recent experience with us while staying at the Pomeroy Hotel Grande Prairie. With all the legislated changes by government due to COVID19 we definitely have had to change how we operate our business in different ways. We are so happy you found all the items you needed for breakfast and I will be sure to address the fresh fruit cup with the kitchen to ensure it is always fresh that day. I will be sure to share this review with our entire team here at the hotel and hope to see you again soon shall you be travelling to the city. Thank you again for the lovely comments. Sincerely, Nicole Sullivan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had the pleasure of staying at the hotel at the coldest week of the year. Jan 11.2020. The service was amazing. The staff at the banquet room ensured that everything was perfect for my client. (We were the entertainment company for that night)
At 1 am, we tore down our equipment and proceeded to start our vehicle that was outside for 4 hours. The vehicle would not start. Immediately, one of the banquet staff, Carter told me that he would give me a boost with his car. I offered to pay him and his response was ....I am here to serve you NOT to take your money! WOW
The next day, we tried to get the vehicle started and the weather was way too cold so the staff again had their maintenance guy Chris to re boost my vehicle. Would not accept any money but said "we are here to please you" This is going beyond customer service. It is the same as how we treat our customers. It is great to see amazing customer service from Shyla the front desk
At 1 am, we tore down our equipment and proceeded to start our vehicle that was outside for 4 hours. The vehicle would not start. Immediately, one of the banquet staff, Carter told me that he would give me a boost with his car. I offered to pay him and his response was ....I am here to serve you NOT to take your money! WOW
The next day, we tried to get the vehicle started and the weather was way too cold so the staff again had their maintenance guy Chris to re boost my vehicle. Would not accept any money but said "we are here to please you" This is going beyond customer service. It is the same as how we treat our customers. It is great to see amazing customer service from Shyla the front desk
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Date of stay: January 2020Trip type: Traveled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alex H, General Manager at Pomeroy Hotel & Conference Centre Grande Prairie
Responded Jan 23, 2020
Dear ronwJ3779QG, Thank you for the wonderful review. I am so glad to see two of our associates practicing "Delightfully surprising hospitality". We like to treat our guests like their family. I will pass on your words of encouragement to our staff. Regards, Alex Herbert
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Front staff are so friendly and helpful. The rooms are clean.
The restaurant "The Office" has fab food. The steaks are awesome the pasta was plentiful and chicken wings are stupendous. Don't get me started on the deserts. Had apple pie sooo good and our server LEANNE! Was a pleasure do be around. Funny and witty. Great place
The restaurant "The Office" has fab food. The steaks are awesome the pasta was plentiful and chicken wings are stupendous. Don't get me started on the deserts. Had apple pie sooo good and our server LEANNE! Was a pleasure do be around. Funny and witty. Great place
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Date of stay: June 2021
Rooms
Location
Service
Room Tip: Any room is good.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for 3 nights while visiting family with my father, husband and infant son. I was extremely pleased with the Pomroy!
The location simply could not be beat. Right Downtown, super central it was right beside the Grande Prairie Mall and just a short walk further took you to Superstore. For a city that’s not really walkable this hotel allows it to be a very walkable city.
Breakfast was also great. There was hot potatoes, pancakes or French toast, fresh made waffles, sausages and bacon everyday. Also fresh fruit salad, selection of yogurts, juices and small pastry items. Much better than most Hotel breakfasts that I’ve had in Canada
The pool was also alright albeit a bit boring but warm enough to take our baby in and there were robes in the room we could use to visit the pool.
Tuesday night (I think it was Tuesday) they had a guest appreciation evening with small Appetizers and drinks and the staff were simply amazing.
I’d definitely stay here again. The only thing o would say could be improved would be the pool with a small slide pr something.
The location simply could not be beat. Right Downtown, super central it was right beside the Grande Prairie Mall and just a short walk further took you to Superstore. For a city that’s not really walkable this hotel allows it to be a very walkable city.
Breakfast was also great. There was hot potatoes, pancakes or French toast, fresh made waffles, sausages and bacon everyday. Also fresh fruit salad, selection of yogurts, juices and small pastry items. Much better than most Hotel breakfasts that I’ve had in Canada
The pool was also alright albeit a bit boring but warm enough to take our baby in and there were robes in the room we could use to visit the pool.
Tuesday night (I think it was Tuesday) they had a guest appreciation evening with small Appetizers and drinks and the staff were simply amazing.
I’d definitely stay here again. The only thing o would say could be improved would be the pool with a small slide pr something.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicole Sullivan, General Manager at Pomeroy Hotel & Conference Centre Grande Prairie
Responded Sep 16, 2022
Dear Bronwyn F, Thank you so much for taking the time to share your recent experience at the Pomeroy Hotel Grande Prairie. We are so delighted to hear this amazing feedback and how much you enjoyed your stay from Check In, to Breakfast, to Service by Staff and everything in between. I will be sure to share this review with all of my team here at the hotel as it is so rewarding to hear that all the hard work and dedication put forward is recognized and embraced by our guests. We look forward to seeing you again soon shall you be in the area. Sincerely, Nicole Sullivan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really enjoyed the food at the restaurant at the Pomeroy. The chef on the day we were there was Khalil, he is an amazing chef. Khalii cooked our steaks to perfection, and the dessert was delicious. Its nice to know he cares about the environment and most importantly, food he prepares. I totally recommend this restaurant at the Grande Prairie Pomeroy. Thanks Khalil
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Date of stay: April 2021
Value
Rooms
Service
Room Tip: Ask the front desk agent, they are so nice and helpful.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nicole Sullivan, General Manager at Pomeroy Hotel & Conference Centre Grande Prairie
Responded Apr 19, 2021
Dear 42sheryly, First I would like to say thank you so much for this kind review. We are so pleased to hear that you enjoyed your stay with us and that your restaurant experience at The Office was so exceptional and Khalil was most excellent in presentation and quality. We will be sure to share this feedback with him and greatly appreciate you taking the time to let us know your recent experience. We hope to see you again soon. Sincerely, Nicole Sullivan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yes it is.
Dear Riad,
Thanks a lot for your inquiry. The Pomeroy Hotel & Conference Centre is part of Pomeroy Lodging LP, operating four proprietary brands in Western Canada. Unfortunately we are currently not part of a frequent flyer program but we are offering great benefits like promotional rates, a full complimentary breakfast buffet, free wifi, free parking, etc. We are looking forward to welcoming you soon.
It is call the women floor because it is just for women. Women who choose this floor expect to see no man. If that happen make a complain right away.
"We were on the 7th floor without anyone above us, it was quiet and peaceful we even slept in which is unheard of!"Read full review
"5th floor, S. tower’s quiet, nice space and hot water in shower. Ask for top up on cups & coffee supplies! Filthy floors-bring shoes."Read full review
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PRICE RANGE
$107 - $128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grande prairie hotel
LOCATION
CanadaAlbertaGrande Prairie
NUMBER OF ROOMS
202
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Pomeroy Hotel & Conference Centre Grande Prairie
Which popular attractions are close to Pomeroy Hotel & Conference Centre Grande Prairie?
Nearby attractions include Bullets & Broadheads Shooting Center (0.2 miles), Trapped (0.5 miles), and Prairie Mall (0.1 miles).
What are some of the property amenities at Pomeroy Hotel & Conference Centre Grande Prairie?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Pomeroy Hotel & Conference Centre Grande Prairie?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pomeroy Hotel & Conference Centre Grande Prairie?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Pomeroy Hotel & Conference Centre Grande Prairie?
Yes, free parking is available to guests.
What are some restaurants close to Pomeroy Hotel & Conference Centre Grande Prairie?
Conveniently located restaurants include Mr Mikes, The Office, and 55a Kaffee.
Are there opportunities to exercise at Pomeroy Hotel & Conference Centre Grande Prairie?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Pomeroy Hotel & Conference Centre Grande Prairie have airport transportation?
Yes, Pomeroy Hotel & Conference Centre Grande Prairie offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pomeroy Hotel & Conference Centre Grande Prairie?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pomeroy Hotel & Conference Centre Grande Prairie?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pomeroy Hotel & Conference Centre Grande Prairie offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.