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Pomeroy Hotel & Conference Centre

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Pomeroy Hotel & Conference Centre
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210 Reviews from our TripAdvisor Community

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Showing 210: English reviews
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Grande Prairie, Canada
Reviewed 5 days ago NEW

Very disappointing Romantic Valentine's date. Started out with being forgot about after checking in for our reservation. Then through each course was required to "keep" our used utensils and as there were no side dishes I held them as the table had stains on it, assuming this was from the previous guests who had to "keep" their utensils. NOT SANITARY....

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Helpful?
Thank john_and_loraine
Tumbler Ridge, British Columbia, Canada
Reviewed 1 week ago

It was Ok but nothing to write home about. Started of with poor customer service at checkin. We reserved a king room with pullout sofa, as we had our 9 year old with us. We went up to our room and it was just a king with no sofa. Went back down to main desk and was told it's only...

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Helpful?
Thank Crystal O
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Crystal, Thank you very much for your detailed review. We have discussed your comments with all our leadership team and we are all very concerned about the many things that did go wrong with your stay, and apologize for the inconvenience this has caused. Should you be back in the Grande Prairie area again in the future and would...

Calgary, Canada
Reviewed 1 week ago

I have been to many hotels in Grande Prairie however I always gravitate to The Pomeroy. Although one of the oldest hotels in town, they have renovated the entire hotel to new level. From the nice lobby to the strawberry infused water, the Customer Service is always pleasant as they greet me. Even the house keepers are exceptionally friendly. The...

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Helpful?
Thank MichaelSiervo
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Michael, It is great to receive a compliment from such a regular guest like you. Thanks so much for your kind words, and we are glad to hear that you enjoyed all of your stays with us so much. Looking forward to see you soon again.

St. Albert, Alberta
Reviewed 2 weeks ago

This weekend was a surprise for me by my girlfriends. They booked the family suite on the 4th floor which just happens to be a women's only floor. This was a huge bonus as we felt safe and secure in the knowledge that if we went to the common room in our pj's it wasn't uncomfortable. Not only that the...

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Helpful?
Thank Smokey777
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Great to hear that we were able to exceed your expectations during your recent stay with us, and we all certainly appreciate your kind words and your recommendation of our facility. The exclusive Women's Only floor has become quite popular and I am glad you were able to experience and see the value in it. We are looking...

Alberta
Reviewed January 11, 2017

Hadn't been back there in a couple of years, thought we'd give another shot, steak sandwich was on special $12, it was cooked to perfection & was a great cut of beef, fries were homemade, service was top notch, finished with a coffee that was top rate. Quiet & comfortable surroundings...

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Helpful?
Thank DouglasFamilyAB
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Douglas, Thanks a lot for giving us another try after all these years and I am glad to hear that we did not disappoint you and your family. We appreciate your kind words and are looking forward to welcoming you soon again.

Eastend, Canada
Reviewed January 7, 2017

My granddaughters and I stayed here while visiting my mom. What a beautiful hotel with lovely rooms, an amazing breakfast and many personal touches! My granddaughters thought it was very elegant. It was nice to be close to the mall and easy access to main roads in GP.

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Helpful?
Thank SharBri
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, great to hear that your granddaughters and yourself spent a wonderful time here at the Pomeroy Hotel & Conference Centre. Thanks for your kind review and we hope to see you back soon.

Grande Prairie, Canada
Reviewed December 19, 2016

My daughter and I stayed here for a birthday girls night. What a wonderful stay! Our room was very comfortable and quiet, and the breakfast had a far greater variety of food than I would have expected. All the staff was friendly from the girls working at the desk (sorry ladies I didn't get your names) to Alfred who works...

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Helpful?
Thank lori0066
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Lori, Happy belated birthday! We are very much appreciated due to your comments regarding your stay at the Pomeroy Hotel and Conference Centre, here in Grande Prairie. It is always a pleasure to receive positive feedback. We strive to provide our guests with exceptional customer service and are happy to hear that your expectations were met!

Fairview, Canada
Reviewed December 14, 2016

This was a great place to stay in Grande Prairie. Comfy beds, very clean rooms and the best continental breakfast I've ever had. Also friendly helpful staff and a very attractive building. Great location and nice updates on this building.

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Helpful?
Thank cpurves79
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Thank you so much for your lovely review. Our staff prides itself on great service and a beautiful hotel. We are so glad that you enjoyed your stay with us and look forward to your next visit.

Edmonton
Reviewed December 14, 2016

Room wasn't always clean "Pillows left on floor, no condiments after the first nite, blood stains on the sheets. Not sure how they got best hotel in GP?? The manager was asked to phone me and he never returned the call. I finally phoned him 3 times and left him a message. He finally returned my calls but it was...

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Helpful?
1Thank Dale H
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear Dale, Thank you for taking the time to express your concerns about your recent stay. Our management team has addressed your comments in regards to the cleanliness of your guest room, especially the missed the stain on your bed linen and we apologize for the inconvenience this has caused. During our conversation we did our best to compensate you...

Fort St. John, Canada
Reviewed December 5, 2016

Stayed over night. Hotel was very up to date since I last stayed there when it was the GP Inn :) Ok so I only have one smudge of a complaint. I called to make sure it was an over sized Jacuzzi as I hate when it is just a bathtub with jets. They assured me it was large sized...

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Helpful?
Thank ELG181786
Peter W, General Manager at Pomeroy Hotel & Conference Centre, responded to this review

Dear guest, Thank you for taking the time to provide us with some feedback, it is very valuable to us in order to overcome our shortcomings and provide better service to all of our customers. We are glad to hear that you are liking our newly renovated hotel, it became a real gem. Our management team has addressed your comments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
The new Pomeroy Hotel & Conference Centre features rich comforts like plush Hypnos beds and deluxe Eden linen, complimentary Wi-Fi, in room Keurig brewers featuring Starbucks, TELUS Optik TV and deluxe bath amenities and an all-women’s secure floor with lounge and fitness centre. On site amenities include The Office restaurant, Skylark Lounge, pool, hot tub and steam room, business and fitness centre and over 11,000 sq. ft. of premier meeting and conference space. ... more   less 

Additional Information about Pomeroy Hotel & Conference Centre

Address: 11633 100th Street | 100 Street, Grande Prairie, Alberta T8V 3Y4, Canada
Location: Canada > Alberta > Grande Prairie
Price Range: $99 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pomeroy Hotel & Conference Centre 3*
Number of rooms: 202
Reservation Options:
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Also Known As:
Grande Prairie Hotel
Pomeroy Hotel & Conference Centre Grande Prairie, Alberta
Hotel Style:
#4 Business Hotel in Grande Prairie
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Questions & Answers

Here's what travelers have asked, with answers from Pomeroy Hotel & Conference Centre staff and other travelers.
2 questions
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Questions? Get answers from Pomeroy Hotel & Conference Centre staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Highway is noisy. Maybe new section is better but old section is not good.”
 of 5 bubbles CrystalO914, 1 week ago | Read review
“If you are female, they have a women's only floor”
 of 5 bubbles MichaelSiervo, 1 week ago | Read review
“The north side of the hotel is a long way from covered parking but close to the pool.”
 of 5 bubbles SharBri, Jan 7, 2017 | Read review
“great breakfast included”
 of 5 bubbles D3802SNmaryb, Oct 23, 2016 | Read review
“They 'upgraded' us to a King room without issue.”
 of 5 bubbles 0d_m_b0, Oct 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question