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Clearwater Suite Hotel

Certificate of Excellence
GreenLeadersBronze level
4 Haineault Street, Fort McMurray, Alberta AB T9H 1R6, Canada
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Clearwater Suite Hotel
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154 Reviews from our TripAdvisor Community

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Showing 154: English reviews
Phoenix
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 23, 2016

My trip to Ft. Mac was cut short due to the fire. I was forced to evacuate along with the rest of the residents. I was not able to retrieve my belongings and have had very little communication with the hotel regarding my things.

Review collected in partnership with this hotel

Helpful?
1 Thank chrisdX9019RG
Sherwood Park, Canada
Level Contributor
90 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
3 of 5 stars Reviewed May 11, 2016

This is more a long term stay Hotel with in room laundry and Kitchen. It is a little outdated and worn but clean. The best thing about this hotel is the location. Close to the mall, Tim Hortons, Smitty's etc. I wasn't blown away by the Room or Hotel in general but it didn't turn me off either. Not sure... More 

Helpful?
Thank Viajar_desde_Alberta
Edmonton
1 review
5 of 5 stars Reviewed May 3, 2016

clean, good service, comfortable, very good value for money. Was introduced to this hotel on recommendation by others and have stayed here on every subsequent trip to Fort McMurray. Will continue to do so.

Review collected in partnership with this hotel

Helpful?
Thank williamrzb
Edmonton
1 review
4 of 5 stars Reviewed April 17, 2016

Clean quiet spacious rooms with 2 tvs and nice suite. Everything needed was right there. Included washer/dryer complete with laundry soap too! Staff was friendly and accomodating. Breakfast had lots of choices, although some of it was not so fresh.

Review collected in partnership with this hotel

Helpful?
Thank Quanta4392timr
AlexandraL467, Guest Relations Manager at Clearwater Suite Hotel, responded to this review

Thank you for reviewing us on this platform. We appreciate your lovely comments in regards to the amenities provided in our rooms. I have provided the feedback to our staff and they were appreciative of your lovely comments. We are in the process of making improvements to our continental breakfast. We have recently added some gluten-free options. We hope you... More 

Edmonton, Canada
1 review
4 of 5 stars Reviewed April 1, 2016

These staff members go out of their way to sincerely greet you! They are very attentive to ensuring you have a great stay with them. Thanks to ALL the staff I spoke with, I had a memorable time. I'm looking forward to the next time I'm in Fort McMurray!

Review collected in partnership with this hotel

Helpful?
Thank H4853SVrobertg
OpManager47, Manager at Clearwater Suite Hotel, responded to this review

Thank you so much for your comments, I will definitely pass your comments to all. We all take pride in our hotel and are happy to have you staying with us More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 24, 2016

I'm a regular at the Clearwater now after over a year because I insist on staying there every time I'm up in Fort Mac (which is almost weekly). They've gotten quieter due to the economy, but the staff remain upbeat and bright. The security is something people don't consider when booking a hotel, but I've witnessed at least one case... More 

Helpful?
Thank Philip C
OpManager47, Manager at Clearwater Suite Hotel, responded to this review

Thank you so much for taking the time to provide your much appreciated feedback, and I will definitely pass this review on to all of our staff. We take pride in growing and improving our business through our valued customers' comments. We look forward to welcoming you back soon. More 

Athabasca
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 21, 2016

The hotel was very nice and the rooms where quite..and very clean!!! I would recommend staying there... Staff were helpful and friendly... Walking distance to Tim Hortons, Montana's, the mall and the casino

Review collected in partnership with this hotel

Helpful?
Thank Judy B
OpManager47, Manager at Clearwater Suite Hotel, responded to this review

Thank you for taking the time to provide your valuable feedback. I will pass your comments along to our team. We look forward to hosting your return More 

Cleveland, Ohio
1 review
5 of 5 stars Reviewed March 21, 2016

We enjoyed our stay. The staff was always friendly and accommodating. The suites are wonderfully designed for optimal flow between all the areas of use (sleeping, bathing, sitting and kitchen). Also enjoyed the balcony in the morning and evening (before the temp really dropped!!) Everything, including the restroom in the lobby, was very clean, appealing and with minimal wear and... More 

Review collected in partnership with this hotel

Helpful?
Thank gails182
OpManager47, Manager at Clearwater Suite Hotel, responded to this review

Thank you for taking the time to provide us with your valuable feedback. We take pride in growing and improving our property, and your feedback will help us with that. I will pass your comments along to the rest of our team. We hope you will soon be back in our area and we will be able to again offer... More 

Athabasca, Canada
1 review
4 of 5 stars Reviewed March 17, 2016

We booked here for our casino volunteer commitment. Its close location to Boomtown means our volunteers do not have to travel too far when their early morning (3:30am) shifts are all finished. Personally, I love how the rooms feel like small apartments. The front desk staff was pleasant and the room was quiet. I did not use the other facilities... More 

Review collected in partnership with this hotel

Helpful?
Thank Tracy S
OpManager47, Manager at Clearwater Suite Hotel, responded to this review

Thank you for taking the time to provide your valuable feedback. We enjoy having the casino volunteers staying with us and look forward to welcoming you back soon. More 

Timbuktu, Mali
1 review
4 of 5 stars Reviewed March 14, 2016

I was here on business for several weeks and was very impressed with the cleanliness and customer service standards upheld by all staff I had the pleasure of interacting with. The room was large, with a very useable kitchenette, washer and dryer, electric fireplace, spacious balcony and an attached spa was a great bonus. Right downtown kiddy corner to the... More 

Helpful?
Thank sarahaileensteel
OpManager47, Manager at Clearwater Suite Hotel, responded to this review

Thank you for taking the time to provide your valuable feedback. We are very proud of our property and will pass your comments along to the rest of the team. we look forward to welcoming you back in the near future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Breakfast
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
In the midst of downtown's business sector, Clearwater Suite Hotel is Fort McMurray's most beloved full service, all-suite hotel. Stay for a day, a week or as long as you like in a spacious hotel suite featuring all the comforts you need including a kitchen and free wireless hi-speed internet. Enjoy the fitness centre, whirlpool, or relax with a massage at Stillbrook Spa. Guests enjoy heated underground parking and a Fully Licensed Lounge. Consider having your next meeting at Clearwater Suite Hotel. The largest shopping centre in the area and the excitement of Boomtown Casino are all within easy walking distance. ... more   less 

Additional Information about Clearwater Suite Hotel

Address: 4 Haineault Street, Fort McMurray, Alberta AB T9H 1R6, Canada
Location: Canada > Alberta > Fort McMurray
Price Range: $131 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clearwater Suite Hotel 3*
Number of rooms: 150
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Also Known As:
Clearwater Suite Hotel Fort McMurray, Alberta
Hotel Style:
#1 Green Hotel in Fort McMurray
#1 Business Hotel in Fort McMurray
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