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Franklin Suite Hotel

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96 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Edmonton, Canada
Reviewed 6 days ago NEW

We stayed here just for one night and it was fine. The rooms are spacious and pretty nice...as long as you don't look too hard - the ceiling in the bathroom was pretty gross. The staff were fabulous. I really needed some dental floss and it was pretty late and went to see if they had any at the front...

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Helpful?
Thank starkerama08
Regina
Reviewed 2 weeks ago

We had a business meeting within Fort McMurray. the location was perfect for the meetings. easy access to the hotel. I would highly recommend the hotel to a friend period this week had lots of room and was very clean

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Helpful?
Thank markwU9430YK
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Mark, We sincerely thank you for your most positive feedback on your recent stay and we are most pleased our amenities and unique location fit your business travel needs. We sincerely thank you for your positive comments which will be passed on to the entire Team. Once again, thank you and we are looking forward to your next visit....

Edmonton
Reviewed 2 weeks ago

This hotel is on a busy intersection noisy all night. Heat cranked still cold in room. Had to shut fridge off so noisy. Pillows are tiny never seen that before. Bigger room with armoire in Center makes it a suite overall felt outdated dirty, nothing in kitchen except dirty scrub pad and a couple plates/cups/bowls, don't waste your money stay...

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Helpful?
Thank Z1209BB
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Guest, We would like to apologize for the inconvenience you have experienced during your stay in our hotel. Rest assured that your concern will be addressed seriously. We greatly value feedback such as yours, as it shows us where we need to improve, and help us to prevent future guests from having this same experience. Regards, Annie Hachac General...

Fort Mcmurray
Reviewed 3 weeks ago

The parking is easy and it has plenty. The room is spacious and clean. The room windows can be open, which is essential to me. The bed and pillows were comfortable. The staff were friendly and helpful. The location is good. The continental breakfast was convenient

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Helpful?
Thank 370YCX
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Guest, We sincerely thank you for your most positive feedback on your recent stay and we are most pleased our amenities and unique location fit your business travel needs. We sincerely thank you for your positive comments which will be passed on to the entire Team. Once again, thank you and we are looking forward to your next visit....

Edmonton
Reviewed 3 weeks ago via mobile

The hotel is clean and comfortable. Restricted exit can be bothersome. The room was large and we'll laid out. They provide breakfast room. Coffee pot in the room makes a great eye opener. This was my second stay and will stay again when in Fort McMurray. Good job.

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Helpful?
Thank Bob S
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Bob, We sincerely thank you for your most positive feedback on your recent stay and we are most pleased our amenities and unique location fit your business travel needs. We sincerely appreciate your on-going patronage and support and our Team will continue to work diligently in making sure our property is your only choice when travelling to our city....

Cold Lake, Canada
Reviewed 3 weeks ago

Got to stay in a main floor suite here. The staff was very friendly and helpful, which made for a better stay. The suites are nice, very roomy and nicely equipped with the kitchenette and plenty of sleeping arrangements. The hotel does show a bit of wear and tear from the traffic of workers to the industrial areas to the...

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Helpful?
Thank Boyd M
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Boyd, Thank you very much for taking a time to provide us your most valuable feedback. We appreciate your positive comments which will be passed on to the entire Team. Once again, thank you very much for your support and we are looking forward to your next visit! Regards, Annie Hachac General Manager

Calgary, Canada
Reviewed 3 weeks ago

I work on the road often - the suite made me feel at home. I love that there are balconies for each unit. Comfortable beds - Just enough in a kitchenette. Close to pubs and restaurants. Very friendly staff as well.

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Helpful?
Thank Shauna K
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Shauna, We sincerely thank you for your most positive feedback on your recent stay and we are most pleased our amenities and unique location fit your business travel needs. We sincerely thank you for your positive comments which will be passed on to the entire Team. Once again, thank you and we are looking forward to your next visit....

Winnipeg, Canada
Reviewed 4 weeks ago

As this was my first visit to Fort Mac, I'm not sure what I expected, but this definitely exceeded expectations! The room was huge, with living area, kitchen and balcony looking out to the river. Also the staff were absolutely wonderful right from the point of booking. I was travelling alone, female, and arriving past minute...and the hotel booked a...

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Helpful?
Thank ywghappytravels
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Guest, We sincerely thank you for taking a time to provide us your feedback on your stay and we are most pleased that the quality of our room and the service we provided exceeded your expectations. Rest assured we have passed these encouraging words to our entire Team. Once again, thank you and we are looking forward to your...

london, Canada
Reviewed 4 weeks ago

Great hotel; friendly,polite and accommodating staff. Good location near downtown and subdivisions further north. An indoor pool would be great: the fitness area is small and dingy. The rooms are very spacious and clean. Extra pillows would be appreciated.

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Helpful?
Thank Christine D
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Christine, We sincerely thank you for your most positive feedback on your recent stay and we are most pleased our amenities and unique location fit your business travel needs. We sincerely appreciate your on-going patronage and support and our Team will continue to work diligently in making sure our property is your only choice when travelling to our city....

Edmonton
Reviewed 4 weeks ago

Nice suites with very comfortable beds and quilt - pillows are poor. Had everything I needed and breakfast was great - lots of options. Staff were friendly and there was plenty of parking. Only thing I didn't like was the swampy water with garbage in it on the other side of the balcony.

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Helpful?
Thank 544marniem
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Guest, Thank you for your most valuable feedback and we apologize for the inconvenience you experience with regards to pillows and swampy water. We are continuously striving to satisfy all of our guests concerns and your comments are extremely helpful in order for us to maintain the highest level of hospitality. We hope to welcome you back in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Franklin Suite Hotel

Address: 10300 Franklin Ave, Fort McMurray, Alberta T9H 0A5, Canada
Location: Canada > Alberta > Fort McMurray
Price Range: $94 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Franklin Suite Hotel 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Franklin Suite Hotel Fort McMurray, Alberta
Hotel Style:
#1 Best Value Hotel in Fort McMurray
#4 Business Hotel in Fort McMurray
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Questions & Answers

Questions? Get answers from Franklin Suite Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suites seem to be very quiet. Ask for facing away from the main road.”
 of 5 bubbles boydm160, 3 weeks ago | Read review
“Room 502 is an excellent room.”
 of 5 bubbles RyanSales, Oct 3, 2016 | Read review
“suites with kitchenettes are very nice and well equipped”
 of 5 bubbles bradh954, Apr 28, 2016 | Read review
“All rooms are very large suites and so no preference of any particular room. Very little traffic noise in #410.”
 of 5 bubbles jwhopwood, Jan 15, 2016 | Read review
“Upper floors are best. Choose a river/valley view.”
 of 5 bubbles 426arthurh, Nov 12, 2015 | Read review
5 of 5
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