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Franklin Suite Hotel

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Franklin Suite Hotel
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108 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Medicine Hat, Canada
Reviewed 3 days ago NEW

By Denise, February 16, 2017 Would recommend others to stay at the Franklin. However, it would have been nice to know there was a continental breakfast place on site after asking if there were any food services and told no. The rooms are beautiful and my stay was really good.

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Thank denisehP860LF
High Level
Reviewed 3 days ago NEW

The room was very nice. The staff was very friendly and helpful. I would gladly stay there again. The location was ideal for me as I could walk to the office, the mall and several nice restaurants. Thanks!

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Thank marcusr739
Fort Smith
Reviewed 1 week ago

Definitely recommend it to everyone service was great and the price was awesome great location and rooms were very clean the complimentary breakfast was alright should have a restaurant in there then it would be amazing

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Thank J7784HQthomasv
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Thank you very much for your most valuable feedback. We appreciate your positive comments which will be passed on to the entire Team. It makes it worth all the hard work we all go through to see comments like this! Once again, thank you very much for your support and we are looking forward to your next visit! Regards, Annie...

Calgary
Reviewed 2 weeks ago

I'm a home builder commuting between Calgary and Fort McMurray. The Franklin's huge rooms with kitchenette and living room are perfect for long stays. Free breakfast nice to have and is convenient when rushing to meetings.

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Thank stevebJ3506ER
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Steve, We sincerely thank you for your most positive feedback on your recent stay and we are most pleased our amenities and unique location fit your business travel needs. We sincerely appreciate your on-going patronage and support and our Team will continue to work diligently in making sure our property is your only choice when travelling to our city....

Calgary
Reviewed 2 weeks ago

Was upgraded to beautiful suite. Always return to Franklin! Staff and room are great and would highly recommend to others in the area. Breakfast always hits the spot as well. Very pleased with my stay.

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Thank total_admin
Annie H, General Manager at Franklin Suite Hotel, responded to this review

We sincerely thank you for your most positive feedback on your recent stay and we are most pleased our amenities fit your business travel needs. We sincerely appreciate your on-going patronage and support and our Team will continue to work diligently in making sure our property is your only choice when travelling to our city. Once again, thank you and...

St Albert
Reviewed 3 weeks ago

I have tried most hotels in Ft Mac & this one fits the bill for me. Staff are friendly, rooms are great & the location works for me. Breakfast is OK. I only have 2 complaints: the last couple times the room has been too hot & when I leave I need to turn left & you can only make...

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Thank 115lawrences
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Guest, Thank you very much for taking a time to provide us your most valuable feedback. We apologize for the inconvenience you have experienced during your stay with regards to room temperature. Rest assured that your concern will be addressed seriously. We greatly value feedback such as yours, as it shows us where we need to improve, and help...

Edmonton
Reviewed 3 weeks ago

Beautiful spacious rooms, very clean. The free breakfast was unique and satisfying with both continental and a few hot items. Very pleased with my stay. definitely would recommend this hotel for business & leisure travelers

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Thank melaniecY1402CV
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Melanie, Thank you very much and we are so happy you took the time to share your comments regarding your most recent stay with us. It is feedback like yours that make all our hard work worthwhile! We strive every day to make each guest stay a great experience! Once again, thank you and we are looking forward to...

Calgary
Reviewed 4 weeks ago

HVAC Does NOT work. PARKING LOTis not adequate for small cars.BREAKFAST quality is not good. Only apple as fruit. COFFEE quality can be improved. Room furniture is very old and not functional. Need to have room service

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Thank Rahul D
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Rahul, We would like to apologize for the inconvenience you have experienced during your stay in our hotel. Rest assured that your concerns will be addressed seriously. We greatly value feedback such as yours, as it shows us where we need to improve, and help us to prevent future guests from having this same experience. Regards, Annie Hachac General...

Delta
Reviewed 4 weeks ago

The staff were very friendly and helpful at all times. The room was spotlessly clean. The sitting are in the room was a particularly good idea it made the evening more comfortable to spend time in. Breakfast although adequate was a bit repetitive. Underground parking for cars at this time of year was a big bonus.

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Thank markmM7261QM
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Mark, We sincerely thank you for taking a time to provide us your most valuable feedback. We are most pleased our amenities fit your travel needs. We sincerely thank you for your positive comments which will be passed on to the entire Team. Once again, thank you and we are looking forward to your next visit. Best regards, Annie...

Yellowknife
Reviewed December 29, 2016

Thank you for allowing my husband his privacy when he wasn't well during visit. We appreciated the consideration! we both got sick during stay and the rooms was kept up around us as we asked. I stay in hotels often and have appreciated the personal service both times

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Thank roslindm
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Guest, Thank you very much for your most valuable feedback. We appreciate your positive comments which will be passed on to the entire Team. It makes it worth all the hard work we all go through to see comments like this! Once again, thank you very much for your support and we are looking forward to your next visit!...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Franklin Suite Hotel

Address: 10300 Franklin Ave, Fort McMurray, Alberta T9H 0A5, Canada
Location: Canada > Alberta > Fort McMurray
Price Range: $97 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Franklin Suite Hotel 2.5*
Number of rooms: 75
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Also Known As:
Franklin Suite Hotel Fort McMurray, Alberta
Hotel Style:
#4 Business Hotel in Fort McMurray
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Questions & Answers

Questions? Get answers from Franklin Suite Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Suites seem to be very quiet. Ask for facing away from the main road.”
 of 5 bubbles boydm160, Nov 12, 2016 | Read review
“Room 502 is an excellent room.”
 of 5 bubbles RyanSales, Oct 3, 2016 | Read review
“suites with kitchenettes are very nice and well equipped”
 of 5 bubbles bradh954, Apr 28, 2016 | Read review
“All rooms are very large suites and so no preference of any particular room. Very little traffic noise in #410.”
 of 5 bubbles jwhopwood, Jan 15, 2016 | Read review
“Upper floors are best. Choose a river/valley view.”
 of 5 bubbles 426arthurh, Nov 12, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question