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Franklin Suite Hotel

Booking.com$94*
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Certificate of Excellence
05/14/2017 05/15/2017
1 room 2 adults 0 children
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119 Reviews from our TripAdvisor Community

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Showing 119: English reviews
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Houston, Texas
Reviewed 2 days ago NEW

I stay at this hotel when in town on Business four to five time per year. It is very convenient location on the North edge of downtown with easy access to 63 North. They have underground parking available, however the ramp down to parking area is very steep and if your car has very low ground clearance you will hit...

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Helpful?
Thank xboxer77
Edmonton
Reviewed 6 days ago NEW

Hotel staff were receptive and efficient. Rooms were spacious, clean and inviting. Hotel is located close to busy intersection which can get loud at certain times of the day. I would recommend to other business travellers

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Thank 960glenm
Edmonton
Reviewed 2 weeks ago

Central location for a great price. Large suites with kitchenette and living room. Complementary breakfast was good too. They had belgium waffles, bagels, english muffins, toast, muffins, cereal, Eggs, sausage, juice, coffee, and tea.

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Thank Jennifer M
Calgary
Reviewed 3 weeks ago

I stayed one night at the Franklin Suite Hotel in downtown Fort McMurray. It is located at the far north end of Franklin Avenue, with free parking, large suites (mine had two large TVs, a full kitchen, dining area), free wi-fi, and a continental breakfast. The price was also good, at $129 a night.

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Helpful?
Thank Murray W
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Murray, We sincerely thank you for taking a time to provide us your most valuable feedback. We are most pleased our amenities fit your travel needs. We sincerely thank you for your positive comments which will be passed on to the entire Team. We strive every day to make each guest stay a great experience! We hope to see...

Fort Mcmurray
Reviewed 3 weeks ago

We were only in town for a two night stay, and were very surprised by the size of the room verses the price we paid. Plus a breakfast included. Definitely got our moneys worth, which is hard to come by these days.

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Helpful?
Thank Raquel P
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Hi Raquel, Thank you very much for taking a time to provide us your most valuable feedback. We appreciate your positive comments which will be passed on to the entire Team. Once again, thank you very much for your support and we are looking forward to your next visit! Regards, Annie Hachac General Manager

Dubai, United Arab Emirates
Reviewed 4 weeks ago

Staff were top notch, very friendly, and doing the best they can with the limited resources. AC in my room did not work, and it was very hot. Bed and pillows uncomfortable. Breakfast is not good at all and is very limited.

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Helpful?
Thank Ramsey H
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Ramsey, We would like to apologize for the inconvenience you had experienced during your stay in our hotel. Rest assured that your concerns will be addressed seriously. We greatly value feedback such as yours, as it shows us where we need to improve, and help us to prevent future guests from having this same experience. Regards, Annie Hachac General...

East St Paul
Reviewed March 23, 2017

Loved the size of the room. Unlike another reviewer there at the same time, my room was very hot and even with the balcony door open, took a long time to cool off. There was a group of kids staying for a hockey tournament while I was there and my room was still very quiet. I'll definitely stay again next...

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Helpful?
Thank CicisMom
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Guest, Thank you for taking some of your valuable time to send us a comment on your stay in our hotel. We apologize for the inconvenience you have experienced with regards to temperature issue in your room during your stay. Rest assured that your concern will be addressed seriously. We greatly value feedback such as yours, as it shows...

Sherwood Park
Reviewed March 13, 2017

The rooms were nice and the staff was very friendly. I just found that the rooms were very cold and took a very long time to heat up. Not sure if there is a heat restriction for the rooms. The location of the hotel was a little tricky to get out of. As there is no left hand turn available.

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Helpful?
Thank 129kristyj
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Guest, We would like to apologize for the inconvenience you have experienced with regards to temperature issue in your room during your stay in our hotel. Rest assured that your concern will be addressed seriously. We greatly value feedback such as yours, as it shows us where we need to improve, and help us to prevent future guests from...

Stoney Creek
Reviewed March 7, 2017

Good location, Rooms were very clean and spacious. Staff was very helpful, always friendly and did it all with a smile on their face! Willing to assist with any request! Will be staying here next time I am in Fort Mac and wouldn't hesitate to recommend to it!

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Helpful?
Thank danielledD6516SP
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Danielle, Thank you very much for your most valuable feedback. We appreciate your positive comments which will be passed on to the entire Team. It makes it worth all the hard work we all go through to see comments like this! Once again, thank you very much for your support and we are looking forward to your next visit!...

Edmonton
Reviewed March 3, 2017

If you are banking on a "continental breakfast" and are pleasantly surprised when you see sausages and eggs, move on. The eggs were cold, and the sausages undercooked. This happened to me one day, then I heard from other people that it hadn't changed at all.

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Helpful?
Thank chrisaV2634WW
Annie H, General Manager at Franklin Suite Hotel, responded to this review

Dear Guest, We would like to apologize for the inconvenience you have experienced with regards to our complimentary breakfast during your stay in our hotel. Rest assured that your concerns will be addressed seriously. We greatly value feedback such as yours, as it shows us where we need to improve, and help us to prevent future guests from having this...

Questions? Get answers from hotel staff and past guests. Ask a question

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05/14/2017 05/15/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Franklin Suite Hotel

Address: 10300 Franklin Ave, Fort McMurray, Alberta T9H 0A5, Canada
Location: Canada > Alberta > Fort McMurray
Price Range: $102 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Franklin Suite Hotel 2.5*
Number of rooms: 75
Reservation Options:
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Also Known As:
Franklin Suite Hotel Fort McMurray, Alberta
Hotel Style:
#4 Business Hotel in Fort McMurray
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Questions & Answers

Questions? Get answers from Franklin Suite Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms facing away from the road will be quieter but this was not an issue for me.”
MurrayW640, 3 weeks ago | Read review
“Suites seem to be very quiet. Ask for facing away from the main road.”
boydm160, Nov 12, 2016 | Read review
“Room 502 is an excellent room.”
RyanSales, Oct 3, 2016 | Read review
“suites with kitchenettes are very nice and well equipped”
bradh954, Apr 28, 2016 | Read review
“All rooms are very large suites and so no preference of any particular room. Very little traffic noise in #410.”
jwhopwood, Jan 15, 2016 | Read review
5 of 5
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$94* /night
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Prices are for 1 room, 2 adults
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