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Merit Hotel & Suites

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Merit Hotel & Suites
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202 Reviews from our TripAdvisor Community

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Showing 199: English reviews
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Sherwood Park
Reviewed 5 days ago NEW

Business trip to Fort Mac. Tried staying at the best western but wanted way to much money for one night. Have stayed at the Merit before. Rooms not bad, could use some needed renos. Complimentary breakfast is not thrilling.

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Helpful?
Thank 905codyc
Kelowna, Canada
Reviewed 6 days ago NEW

Our check-in was seamless and our room was clean and had everything we needed. Loved having the underground parking available. The hotel is in a good location. The staff were helpful and friendly. Too bad the restaurant is still closed, would have been nice to have a place for breakfast. Otherwise we enjoyed our stay.

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Helpful?
Thank Cheryl16041
Smith
Reviewed 1 week ago

This hotel is one of the quietest ones to stay in. Friendly and pleasant staff. Too bad the restaurant is still closed since the fire. Room was very clean and had everything anyone would need. We will return.

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Thank cathyL9299VX
Stony Plain
Reviewed 4 weeks ago

When you book a room the front desk should honor the confirmation that was given instead of charging more, this really disappointed me as we have been staying with this group of hotels for a while now!

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Helpful?
Thank 938gregj
Audra M, Manager at Merit Hotel & Suites, responded to this review

Hi 938gregj, Thank you for choosing the Merit hotel and Suites. We appreciate your feedback. I am sorry to hear that there was confusion regarding your rate. I had a look at our records and I see that someone from your office booked your room at the weekly rate for your company. As per your company's rate agreement with us,...

Fort Mcmurray
Reviewed 5 weeks ago

it was a great stay.. we will stay again. we love the location...we travel on the greyhound so it comes in great for us. We love that the rooms are clean and the staff is very friendly. The staff is well dressed and place smelled nice.

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Helpful?
Thank Joan M
Audra M, Manager at Merit Hotel & Suites, responded to this review

Hi Joan, Thank you for choosing the Merit Hotel and Suites! We're so delighted to hear that you found our hotel clean and accommodating. We look forward to hosting you again. All the Best, Audra M

Reviewed December 25, 2016

This is my go-to hotel when I stay in Fort McMurray (usually 6-8 times per year). The staff are friendly and greet me by name when I come in even though it may have been a few months since my last trip. The rooms are comfortable and relatively spacious and if you get upgraded to one of the suites you'll...

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Helpful?
Thank Michael M
Audra M, Manager at Merit Hotel & Suites, responded to this review

Hi Michael M, Thank you for choosing the Merit Hotel and Suites. I'm happy to hear that we are your hotel of choice and that you find our staff friendly and the rooms comfortable. We are looking to expand our breakfast options In the very near future, hopefully you will have a chance to check that out on your next...

Calgary
Reviewed December 18, 2016

The Merit hotel is great and I've stayed there in the past, however on my recent stay the hot tub was out of order (and has been for weeks) and the restaurant was closed. Was disappointing to not be aware of this at the time of booking.

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Thank justingJ6839DD
Kelowna, Canada
Reviewed December 17, 2016

I've stayed in this hotel for most of the last 4 months with our construction crew. The service has been exceptional. Hotel is kept very clean and the staff is excellent. On my last visit, I accidently left some memory sticks behind. They were found by one of the housekeepers, Arra, and returned to me when I checked back in...

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Helpful?
1Thank 747gparker
Audra M, Manager at Merit Hotel & Suites, responded to this review

Hi 747gparker, Thank you so much for making the Merit Hotel and Suites your home away from home. We look forward to seeing you again! All the best, Audra M.

Reviewed December 16, 2016

Great hotel, good service, comfortable and spacious room. Friendly staff and very professional. Great location on a main street of downtown Fort McMurray, near Highway 63 and many good restaurants. Would definitely stay there again.

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Helpful?
Thank Leina H
Audra M, Manager at Merit Hotel & Suites, responded to this review

Hi Leina H, Thank you for taking the time to review your stay with us. I am pleased to hear that our staff made your stay pleasant. I am also happy to hear that your found our location convenient. We look forward to hosting you again. All the best, Audra M.

Mississauga
Reviewed December 12, 2016

Clean hotel with great staff. Too bad no food available for a continental breakfast. Would stay there again. Good value for money. Leo on front desk did everything in his power to assist when flights were delayed and people were re-directed from Clearwater Hotel during their flood..

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Thank davidbriane
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Merit Hotel & Suites, Fort Murray full service downtown hotel offers comfort, convenience, style and always helpful service. EXTENDED stay suites available offering suites with kitchen and living room combinations. ... more   less 

Additional Information about Merit Hotel & Suites

Address: 8200 Franklin Ave, Fort McMurray, Alberta T9H 2H9, Canada (Formerly Holiday Inn)
Location: Canada > Alberta > Fort McMurray
Price Range: $98 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Merit Hotel & Suites 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Merit Hotel Fort Mcmurray
Merit Hotel & Suites Fort McMurray, Alberta
Hotel Style:
#3 Business Hotel in Fort McMurray
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Questions & Answers

Questions? Get answers from Merit Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Kitchenette suites are great. Lots of room.”
 of 5 bubbles 747gparker, Dec 17, 2016 | Read review
“Away from Manning ave”
 of 5 bubbles , Nov 27, 2016 | Read review
“Kitchenettes for extended stays were a great find”
 of 5 bubbles br00k123, Sep 24, 2016 | Read review
“Well higher floors are always more quiet but all this hotel is.Nice view on North and South side. . Big rooms Spacious”
 of 5 bubbles 444suzannec, Sep 30, 2015 | Read review
“I like the rooms with kitchenette not looking to Main Street.”
 of 5 bubbles S436, Aug 9, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question