Matrix Hotel
10640 100 Ave NW, Edmonton, Alberta T5J 3N8 Canada
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Avg. $114 /night, 10/11 - 10/12
$239
per night
$171
per night
$102
per night
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About
4.5
#10 of 96 hotels in EdmontonLocation
4.6
Cleanliness
4.6
Service
4.6
Value
4.4
We believe all travelers deserve exceptional value, service and an unsurpassed downtown Edmonton hotel experience. We offer guests an extensive breakfast each morning. Guests can choose from an array of both hot and cold breakfast items, prepared by our in-house chef. Piping hot oatmeal, home cooked egg dish and accompanying meat and potatoes for those who appreciate a hearty breakfast to start their day. On the lighter side we offer a cold selection of cereals, yogurt, fruit, pastries and juices. Touch of a button barista worthy cappuccinos, espressos and lattes along with a variety of specialty teas are available all day. Wi-Fi is complimentary to our guests. Please note there is a fee for parking.
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Property amenities
Paid private parking on-site
Free internet
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Wine / champagne
Highchairs available
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Fireplace
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Housekeeping
Safe
Seating area
Separate dining area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Trendy
Boutique
Languages Spoken
English
Location
10640 100 Ave NW, Edmonton, Alberta T5J 3N8 Canada
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 86 out of 100
86
Edmonton Intl Airport
16.2 mi•
See all flights
Rental Cars
130 Restaurants
within 0.3 miles
3,652Reviews11Q+A100Room tips
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Detailed Reviews
The Matrix enabled my wife and our pet cat to have accomodations close to our old residence while we prepared our household goods to be shipped, and do a final cleaning of the apartment
Great quality room for the price point, with noteable COVID environment protocols.
Staff were very friendly and helpful. We would recommend the Matrix to anybody needing to stay near downtown Edmonton.
Great quality room for the price point, with noteable COVID environment protocols.
Staff were very friendly and helpful. We would recommend the Matrix to anybody needing to stay near downtown Edmonton.
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Review collected in partnership with this hotel
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josh Solomon, General Manager at Matrix Hotel
Responded Jul 6, 2020
Thank you for your feedback! I am so glad to hear you had a fantastic stay and our team took great care of you! We look forward to seeing you again! Josh Solomon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here while on a little Alberta road trip. What a find! European styled rooms but much larger than in Europe, premium toiletries, Illy coffee/espresso machine in the room, bathrobes, comfy beds, very quiet and located in a very walkable location. It was a short walk to the Legislature and the High Level bridge and then in the opposite direction to Jasper Avenue. On site covered parking is available at $25 per night. Complimentary breakfast was amazing. Buffet style and top quality. Loved the coffee machine to make your own cappuccino or espresso or Americano. It’s been a while since I felt this pampered at a hotel.
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Date of stay: September 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josh Solomon, General Manager at Matrix Hotel
Responded Sep 9, 2021
Thank you so much for your feedback. I am so pleased to hear that we exceeded your expectations and you enjoyed our included amenities. Until next time, Josh Solomon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Matrix always has been (and continues to be) my go-to hotel choice when I'm in downtown Edmonton. The rooms are always clean and "modern chic" which I like, the complimentary breakfast is the best I've experienced in Canada with eggs, sausage, bacon, pastries, potatoes, fresh fruit and yogurt, juice and excellent coffee. I always receive a warm welcome and feel like it's a home away from home.
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Review collected in partnership with this hotel
Date of stay: August 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josh Solomon, General Manager at Matrix Hotel
Responded Sep 2, 2021
Thank you for sharing your feedback, and for continually choosing Matrix Hotel when you visit Edmonton. It's great to hear we consistently deliver an exceptional experience to you and you had another pleasant stay! Josh Solomon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was overall impressed with the layout, appearance, location & available parking of the Hotel, but with one elevator out of service it made for looooong wait times. Massive communication breakdown also being an issue... not being notified upon booking of the lounge closure... very disappointing. We planned our weekend around having an onsite lounge, that was not available, and yet still charging delivery charge for room service, unacceptable. I was also very excited about the Wine tasting, again the inconvenience of the location and was hard to find as it was relocated due to renovations, again another disappointment. Rooms were not properly cleaned and dust was even laying on TV stand, and dirty straws on the floor. I do not think we will visit again.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JoshS3662, General Manager at Matrix Hotel
Responded Feb 11, 2020
Please accept my apologies regarding your recent experience at our Hotel. We are working hard to improve our Lounge and are on track to have it open by the end of the month. I apologize that this was inconvenient for you and put a damper on your stay. I also do sincerely apologize for the wait times you incurred with our elevators. We had an unexpected mechanical breakdown on Friday and unfortunately, had to wait for a part to arrive which of course was delayed by the weekend. I can understand how frustrating that must have been and regret that this was your experience. We pride ourselves on providing an enjoyable stay to all of our guests, and we are committed to doing so. I appreciate your feedback, which serves to help us do a better job in achieving that goal. I hope you will give us another chance to provide you with exceptional service in the near future so we can regain your confidence, and ask that you reach out to me directly before your next visit to Edmonton. Regards, Josh Solomon General Manager jsolomon@matrixedmonton.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were there on a Monday night and lovely lobby, quick check in, clean comfortable room with an awesome bathtub! when I went down to the lobby to meet my skip the dishes driver and asked for a bottle of water one of the staff was waiting with my water and used his key to press my floor as my hands were full. super service, great boxed breakfast and very quiet. 5/5 will stay again
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Date of stay: August 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josh Solomon, General Manager at Matrix Hotel
Responded Sep 1, 2020
Thank you for sharing your feedback. It's great to see you enjoyed your visit at Matrix Hotel and you had a pleasant stay! Josh Solomon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed here many times in the past and been very pleased with the hotel. Had to come to Edmonton recently and was a little anxious about doing so during this pandemic. Stayed in a suite so we could eat takeout in our room, as many restaurants were closed for indoor dining.
The staff were friendly and helpful as usual, the room was very clean and the breakfast room well set up with good distance between tables. The menu was good and our server very helpful and attentive.
Hand sanitizer was readily available in many places.
I think the Matrix staff are doing a great job during a difficult time. We will stay here again.
The staff were friendly and helpful as usual, the room was very clean and the breakfast room well set up with good distance between tables. The menu was good and our server very helpful and attentive.
Hand sanitizer was readily available in many places.
I think the Matrix staff are doing a great job during a difficult time. We will stay here again.
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Date of stay: April 2021Trip type: Traveled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josh Solomon, General Manager at Matrix Hotel
Responded Apr 21, 2021
Thank you so much for your review. I am glad to hear you enjoyed all of our small touches, and we delivered an exceptional experience to you. We look forward to seeing you again soon! Josh Solomon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for just a single night, in town to see a hockey game. As someone else mentioned, the free ride to the arena was a nice surprise. And its close enough that we just walked back to the hotel after the game. Our room was comfortable - spacious with good lighting. There was a fridge with reasonably priced mini-bar stuff. We were going to go down to the bar for a drink and realize we could sit in the room and just drink what was in the fridge for similar price which was a more attractive option for us at the time. Chocolates on the pillow. Expresso machine in the room for morning coffee. We took advantage of the Happy Hour wine tasting which had snacks and two small glasses of wine each. What impressed me the most was a very nice breakfast in the morning. There is an exercise room - we didn't end up using it. There is some limited covered parking. WiFi worked well. We were lucky enough to score this parking which was great since it was snowing when we were there.
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josh Solomon, General Manager at Matrix Hotel
Responded Mar 10, 2020
Thank you so much for your review. I am so glad you enjoyed our included amenities like breakfast, wine tasting, and the Lexus shuttle. It's great to hear that you felt you received excellent value during your time with us and we look forward to seeing you again on a future visit to Edmonton. Josh Solomon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at the Matrix while attending a week long work training session nearby.
The hotel staff was so friendly and helpful. The room was clean, and the bed was very comfortable. It was very quiet at night, and I felt like the covid rules were followed so carefully- I felt very safe.
The coffee as well as the breakfast that was provided as a take away box was tasty and the staff even let us pick it up at 6:00 (earlier than those normal hours) as we had to leave for the training early each morning. The staff went above and beyond to accommodate us.
There was a mini fridge in the room and the staff was willing to bring up a microwave and kettle if requested.
I loved that Starbucks was right outside the main entrance as well.
Thanks for making our stay so wonderful- we will happily book here again.
The hotel staff was so friendly and helpful. The room was clean, and the bed was very comfortable. It was very quiet at night, and I felt like the covid rules were followed so carefully- I felt very safe.
The coffee as well as the breakfast that was provided as a take away box was tasty and the staff even let us pick it up at 6:00 (earlier than those normal hours) as we had to leave for the training early each morning. The staff went above and beyond to accommodate us.
There was a mini fridge in the room and the staff was willing to bring up a microwave and kettle if requested.
I loved that Starbucks was right outside the main entrance as well.
Thanks for making our stay so wonderful- we will happily book here again.
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Review collected in partnership with this hotel
Date of stay: January 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josh Solomon, General Manager at Matrix Hotel
Responded Jan 29, 2021
Thank you for your feedback, it's great to hear the we met your expectations and our Guest Services team delivered a memorable experience to you while you visited our City. We look forward to seeing you again on a future visit, Josh Solomon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a very nice hotel with excellent staff.
I always use Hotels.com to book my hotel stays and have reached 'gold' status so I'm entitled to some free perks (like a free upgrade when available). When I booked our room, for a three night stay, I booked what I thought was the best room available but... when we checked in, I was told I had been given a free upgrade (which was awesome) but... the room we got was the room I booked and paid for. It was a very nice suite and my wife and I were very happy with most things in the room. The only exception was the sofa and chair, both were WAY too low and were extremely difficult to get out of and uncomfortable to sit in for any length of time. If you have any kind of mobility issues (i.e. bad knees or hips) these are not the chairs for you. The bed and bedding were extremely comfortable The bathroom was also excellent and the separate shower and tub were fantastic!
The complimentary breakfast was also fantastic with a full, cooked to order breakfast, served to your table.
Like many others I am going to gripe about the parking fee but you just have to accept that this is a downtown hotel and it doesn't matter what city you go to, you have to pay a fairly high day rate to park.
Finally there was a couple of minor deficiencies in the room which I reported to the desk clerk at checkout and he was genuinely interested in hearing about them and wrote my concerns down. I feel confident they will get addressed.
Would definitely recommend staying here for business or pleasure.
I always use Hotels.com to book my hotel stays and have reached 'gold' status so I'm entitled to some free perks (like a free upgrade when available). When I booked our room, for a three night stay, I booked what I thought was the best room available but... when we checked in, I was told I had been given a free upgrade (which was awesome) but... the room we got was the room I booked and paid for. It was a very nice suite and my wife and I were very happy with most things in the room. The only exception was the sofa and chair, both were WAY too low and were extremely difficult to get out of and uncomfortable to sit in for any length of time. If you have any kind of mobility issues (i.e. bad knees or hips) these are not the chairs for you. The bed and bedding were extremely comfortable The bathroom was also excellent and the separate shower and tub were fantastic!
The complimentary breakfast was also fantastic with a full, cooked to order breakfast, served to your table.
Like many others I am going to gripe about the parking fee but you just have to accept that this is a downtown hotel and it doesn't matter what city you go to, you have to pay a fairly high day rate to park.
Finally there was a couple of minor deficiencies in the room which I reported to the desk clerk at checkout and he was genuinely interested in hearing about them and wrote my concerns down. I feel confident they will get addressed.
Would definitely recommend staying here for business or pleasure.
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jay Sarhadi, Sales at Matrix Hotel
Responded Dec 10, 2021
I am glad to hear you were able to take advantage of some of our included amenities and enjoyed our wonderful location! We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have never felt more safe during this pandemic. You will see when you get there. Facemasks, plexiglass, hand sanitizer inside and outside of all elevators. Well done. I think they leave the room unatteneded for a few days before right now asw ell.
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Review collected in partnership with this hotel
Date of stay: June 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josh Solomon, General Manager at Matrix Hotel
Responded Jun 26, 2020
Thank you for your review. It is so great to hear that you had an exceptional stay with us, even in the midst of all that is going on around the world. There is no higher priority to the entire Matrix Hotel family than the safety of our guests and associates. Thank you for your patience and trust in our dedicated team. We are prepared to navigate through these challenging circumstances with your safety and confidence in Matrix Hotel at the forefront of everything we do. Josh Solomon General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having stayed at the Matrix many times, parking even for hotel guests can be a problem, especially, if there are events booked there. I note the individual posing the question may reside in Edmonton.
If so, I would definitely use public transportation. There is a stop just a few minutes away on Jasper Avenue with service to 1:00 a.m. Or as another reviewer suggested Uber or taxis. The parking authorities patrol this area diligently. Plus no worries if you wish to enjoy a libation. Enjoy.
Hello Amanda,
We have ample parking available on site in one of our 3 surface lots. Parking is $25 per day with unlimited in and out privileges.
Not sure but I would say no but don't remember any signs.
I believe it was 5:30 to 6:30. You are allowed two free glasses of wine during this period along with free snacks ad appetizers provided at a small buffet table.
Weekdays 6:30 to 09:00 weekends 7:30 to 10:30, lots of time
"too many staff in morning who don't have enough to do and staff in the evening are too comfortable with the job so do not give good service"Read full review
"Get here early if you want free parking. Don’t use the internet if you have a data plan"Read full review
"We always ask for a room away from the elevators & this has always been provided."Read full review
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PRICE RANGE
$115 - $165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
matrix hotel edmonton
LOCATION
CanadaAlbertaEdmontonDowntown
NUMBER OF ROOMS
184
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Matrix Hotel
Which popular attractions are close to Matrix Hotel?
Nearby attractions include GTFO Escape Entertainment (0.1 miles), Evoolution - Brewery District (0.3 miles), and 4th Street Promenade (0.2 miles).
What are some of the property amenities at Matrix Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness center.
Which room amenities are available at Matrix Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Matrix Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Matrix Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Matrix Hotel?
Conveniently located restaurants include Tzin Wine & Tapas, The Marc, and Select Restaurant.
Are there opportunities to exercise at Matrix Hotel?
Yes, guests have access to a fitness center during their stay.
Is Matrix Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Edmonton.
Are any cleaning services offered at Matrix Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Matrix Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Matrix Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.