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Holiday Inn Hotel & Suites West Edmonton

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Holiday Inn Hotel & Suites West Edmonton
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119 Reviews from our TripAdvisor Community

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Showing 115: English reviews
WINNIPEG
1 review
5 of 5 stars Reviewed 1 week ago

We have no regrets in regards to staying at this hotel. Staff were friendly, comfortable bed, facilities clean, everything we needed, good location. We will travel to Edmonton again to see family, and will be happy to stay here again!

Review collected in partnership with this hotel

Helpful?
Thank DAVID C
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your kind words. We are very happy to hear that your stay with us was enjoyable and that our facilities were to your liking. The staff is pleased to hear your review as well. We look forward to your next stay. Regards, Francis O. More 

Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I had an unintentional stay in the city last pm and when I phoned them with my issue they welcomed me with open arms. Check in was fast and helpful, rooms were imaculate and chilled and the bed soft. Everything i look for in a hotel. If you are ever in the north end highly recommend this hotel

Helpful?
Thank Patrick T
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are happy that you chose us during your stay and we are pleased to hear that you found our facilities were to your liking. Our staff is also happy to hear that us welcoming. We look forward to your next stay. Thank you, Francis O. More 

Montreal, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel staff is great and always looking after the client interest. Location is perfect for any leisure and-or business trip. Nice restaurant near the lobby and lots of parking space. Highly recommend.

Review collected in partnership with this hotel

Helpful?
Thank marcb1236
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, The staff is happy to hear your compliments and we always strive to make sure our guests receive the best service during their stays. We are also pleased to hear that our location and facilities were to your liking. We hope to see you again! Sincerely, Francis O. More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

I always try to stay close to the mall when I'm Edmonton for business. I have tried a couple of other hotels in the area, which were less expensive as I'm alway on a budget. I was extremely impressed with the comfort of he beds as well as all of the amenities. I will definitely stay here again if the... More 

Review collected in partnership with this hotel

Helpful?
Thank Jamon D
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We appreciate your review and kind words. It is great to hear that our guests enjoy the facilities and amenities that we offer. Also, we have had a lot of good reviews for our beds and it is nice to see that trend continue. We do hope to see you stay with us again! Thank you, Francis O. More 

Abbotsford, Canada
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was clean and staff were friendly. It has a Ricky's Restaurant attached which simplifies eating arrangements. The hotel is situated very close to the West Edmonton Mall and several other shopping spots.

Review collected in partnership with this hotel

Helpful?
Thank Kathie W
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you very much for your review. The staff for both the restaurant and hotel is pleased to hear your kind words. We hope to see you stay with us again! Regards, Francis O. More 

1 review
2 of 5 stars Reviewed June 23, 2016

This hotel was priced at $161 (Gold room) for a wednesday night, (3rd highest hotel in edmonton, aside from the fairmont and westinn which were a bit higher). One would expect that such a price would be for a nice hotel. The lobby was nice. Hallways were nice. Rooms were very outdated. Phone was dirty. Not sure if it was... More 

Helpful?
Thank Zain D
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are sorry to hear that your stay was not to your satisfaction. We strive to ensure all our guests enjoy their stay. If you would like to discuss any concerns in detail, please feel free to contact us. Thank you, Francis O. More 

SAskatoon
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 22, 2016

I go to Edmonton a lot for business and always stay here; booking is so easy, the rooms are always neat and clean with super comfy beds & pillows which is a must. Also having access to the AC myself is a bonus; i like to be in control of the room temp!Staff is super friendly & helpful.

Helpful?
Thank Nikistix
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your review. The staff is pleased to hear that you found our rooms comfortable. We look forward to your next stay! Regards, Francis O. More 

Toronto
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 22, 2016 via mobile

We stayed here June 10-12 while visiting our son. We booked last minute & we had no problems. The hotel is very nice, rooms were clean & beds were comfortable. It was a short drive to West Edmonton Mall & just down the street from Olive Garden! What more could you really ask for? I would definitely stay here again.

Helpful?
Thank BennieB
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are very happy to hear that you enjoyed your stay with us. Our proximity to the West Edmonton Mall is definitely one of our main selling points and we are pleased to hear that you enjoyed such feature. We hope to see you again! Sincerely, Francis O. More 

Vermilion, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 5, 2016

stayed here for the st.albert track and field challenge and OMG cannot wait for another stay. Welcoming staff and the beds OMG OMG, the best. You will want to practice high jump trying to get into them but its worth it once you are in. Plush soft and incredible sleep.

Helpful?
1 Thank lakelandsusan
Calgary, Canada
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 25, 2016

Duration of Stay: Fri,April 22 to Sun April 24, 2016. Hotel Property: Very nice property, large rooms with coffee make, a mini fridge & Telus Optic TV.. Bathroom is of a good size, very well light & with a long granite vanity top. Beds are really comfortable. Location: Very close to the West Edmonton Mall and lots of restaurants. Ricky's... More 

Helpful?
2 Thank KG2803
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
New Hotel in Edmonton, Alberta Offers Full Service Located in western Edmonton, the Holiday Inn West Edmonton is the newest hotel in the area. Our location is convenient to businesses, attractions and Edmonton Municipal Airport (YXD), which is only 10 kilometers away. Corporate guests know our Edmonton hotel's location is near Finning Canada, the Royal Bank, ATB Financial and the Brick. The Shaw Convention Center is just 15 kilometers from our hotel in Edmonton. In addition, we offer free high-speed Internet access and three meeting rooms. The city of Edmonton offers leisure guests a variety of attractions. Within just a few minutes of our hotel in Edmonton you can visit the TELUS World of Science and the Art Gallery of Alberta. We're only 3 kms. from West Edmonton Mall with its 800 shops, a miniature golf course and the Galaxyland Amusement Park. Canada's largest living history museum, Fort Edmonton Park, is six kilometers away. Our new, smoke free hotel in Edmonton, Alberta has been designed to provide you with the best possible stay. You can enjoy a delicious meal at our Chef's Grill & Bar. There's a lovely, indoor pool with a whirlpool waiting for you. Our new accommodations feature the indulgent 'Dream Royale' therapedic beds in our stylish new rooms. When you stay at the Holiday Inn Hotel & Suites of West Edmonton, you find relaxation and hospitality. Discover why we're the best of Edmonton's hotels. ... more   less 

Additional Information about Holiday Inn Hotel & Suites West Edmonton

Address: 11330 170 St NW, Edmonton, Alberta T5S 2X1, Canada
Location: Canada > Alberta > Edmonton
Price Range: $99 - $126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites West Edmonton 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
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