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Holiday Inn Hotel & Suites West Edmonton

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183 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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Winnipeg, Canada
Reviewed 5 days ago NEW

The hotel is very clean and the staff very helpful. The front desk greeted me in a prompt manner and had me checked in in no time. Used the on site restaurant and the food was good but the service was slow.

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Helpful?
Thank Brucehalbert
Hannover, Germany
Reviewed 1 week ago

The room was great and very clean, breakfast and dinner were outstanding. I loved the pool and the whirlpool, parking was free of charge, check-in was quick, all in all we had a relaxing and very pleasant stay.

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Helpful?
Thank Helga R
Delta
Reviewed 1 week ago

This hotel is located close to the highway and it is easy to north, south, east or west. The staff at the hotel are friendly and helpful. The rooms are clean and beds are comfy. I liked that it also had a Ricky's restaurant. Food there was delicious.

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Helpful?
Thank Josephine C
Saskatoon, Saskatchewan
Reviewed 2 weeks ago

Found the staff to be friendly and professional. Great location. Rooms were clean as well s the facilities. Overall great experience. Also found the food to be tasty. Would definitely go back to this hotel.

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Helpful?
Thank sharkelly
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, The staff would like to thank you for your kind words. It is our aim to provide quality service to our guest. We are also happy that our cleanliness was up to standards and that you also found our restaurant menu options to your liking. We look forward to your next stay. Regards, Francis O.

WINNIPEG
Reviewed 3 weeks ago

We have stayed here before, and were happy to stay here again. The staff are friendly, helpful and ready to lend a hand. Lovely white clean bedding/towels. Spent some time in the pool/hot tub. Will be happy to stay here again!

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Helpful?
Thank DAVID C
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We appreciate the review and the staff is happy to hear your kind words. We are always happy to help our guests. We are also glad that you found our facilities to your liking and we look forward to your next stay. Regards, Francis O.

Fairview, Canada
Reviewed 3 weeks ago

This is a wonderful hotel stay in and the front desk people are great at making it the place you would want to stay. Comfy beds and very clean. With that being said the restaurant in the hotel was very slow getting your food and it was never really all that busy, The food was ok when you finally received...

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Helpful?
Thank Judy M
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, That staff is happy to hear your kind words. We always do our best to provide quality service to our guests. We are also happy to hear that you found our beds to your liking and that our cleanliness was up to standards. We do apologize for the wait time for the restaurant. I'm not sure of the...

Airdrie, Alberta
Reviewed 3 weeks ago

Seems like it's in the middle of nowhere, but quick commutes all around town. Small pool, but clean. Staff were very helpful. Tv is difficult to navigate and they don't have kids channels, bring your own tablet.

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Helpful?
Thank 198robyns
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for you review. As you have mentioned our location is a distance away from downtown but since we are located near major streets and highways its always just a quick drive to go the major destinations in the city. We do apologize if our TV system was a bit inconvenient but we do have Telus Optik...

Winnipeg
Reviewed 3 weeks ago

Stayed for 2 nights while on business. Very friendly, very clean, great location for where I was doing business. Used the hot tub once, which was maybe a little on the small side. But definitely will stay here again!

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Helpful?
Thank pwa24
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are happy to hear that our service and cleanliness were up to standards. Although our public hot tub is not that big, I believe it can actually fit around 8 people and on weekdays it rarely comes close to have more than a couple or a few people in it. On weekends, however, it can get quite...

Yellowknife, Canada
Reviewed 4 weeks ago

Everything went as expected. No issues with the room or the restaurant downstairs. There's a Tims just down the road which was nice as well. Very easy routes from the hotel to West Ed Mall, Mayfield Common and other nearby shopping centres.

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Helpful?
Thank P_W_S_K
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your feedback. Its good to hear that our location was to your convenience and that our facilities were satisfactory. We hope to see you again. Regards, Francis O.

California
Reviewed 4 weeks ago

While not from the Edmonton area, and looking for a hotel to stay while in the area for a memorial service, I looked at different properties in which to stay. Ultimately I decided that I may spend a bit more money, I relied on the Holiday Inn name to know exactly what to expect - I was not disappointed! The...

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Helpful?
Thank Pamela C
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your review. We are glad to hear that you enjoyed your stay with us. . Quite a number of reviews have specifically mentioned our beds and we are happy to hear that you are among them. We are also happy to hear that our facilities were to your liking even if you didn't use all...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
New Hotel in Edmonton, Alberta Offers Full Service Located in western Edmonton, the Holiday Inn West Edmonton is the newest hotel in the area. Our location is convenient to businesses, attractions and Edmonton Municipal Airport (YXD), which is only 10 kilometers away. Corporate guests know our Edmonton hotel's location is near Finning Canada, the Royal Bank, ATB Financial and the Brick. The Shaw Convention Center is just 15 kilometers from our hotel in Edmonton. In addition, we offer free high-speed Internet access and three meeting rooms. The city of Edmonton offers leisure guests a variety of attractions. Within just a few minutes of our hotel in Edmonton you can visit the TELUS World of Science and the Art Gallery of Alberta. We're only 3 kms. from West Edmonton Mall with its 800 shops, a miniature golf course and the Galaxyland Amusement Park. Canada's largest living history museum, Fort Edmonton Park, is six kilometers away. Our new, smoke free hotel in Edmonton, Alberta has been designed to provide you with the best possible stay. You can enjoy a delicious meal at our Chef's Grill & Bar. There's a lovely, indoor pool with a whirlpool waiting for you. Our new accommodations feature the indulgent 'Dream Royale' therapedic beds in our stylish new rooms. When you stay at the Holiday Inn Hotel & Suites of West Edmonton, you find relaxation and hospitality. Discover why we're the best of Edmonton's hotels. ... more   less 

Additional Information about Holiday Inn Hotel & Suites West Edmonton

Address: 11330 170 St NW, Edmonton, Alberta T5S 2X1, Canada
Location: Canada > Alberta > Edmonton
Price Range: $88 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites West Edmonton 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Hotel & Suites West Edmonton staff and other travelers.
1 question
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waterloo
over a year ago

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Questions? Get answers from Holiday Inn Hotel & Suites West Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“King bed very comfortable!”
517DAVIDC, 3 weeks ago | Read review
“we had a double room - two queen beds and ample linens!”
Q8549BBpamelac, 4 weeks ago | Read review
“choose wisely”
dand0ucette, Mar 8, 2017 | Read review
“Ask for a room on the back (west) side of the hotel. The other side faces the highway, so there is a little highway noise.”
kungfudad, Feb 3, 2017 | Read review
“lots of bright lights shine into the rooms on the back at night but there is no road noise and the back.”
travelcamo, Feb 1, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question