We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Holiday Inn Hotel & Suites West Edmonton

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Hotel & Suites West Edmonton
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]}}
Add Photo Write a Review

159 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 155: English reviews
Vegreville, Alberta, Canada
Reviewed 2 weeks ago

Super Clean, very modern updated rooms, quiet, cosy, with excellent Staff. We usually stay at another 4 star hotel but this one was most excellent, superior to our usual. We got a great deal for the weekend. The location is excellent with ample parking. The only downside was eating in the adjoining Rickis grill, which was super slow service. (And...

 Report
Helpful?
Thank ironpro
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your review and we are very happy to hear that your stay with us was excellent. The staff are also happy to hear that you appreciated our service. We are also pleased to hear that our facilities are to your liking. We do apologize for the wait during your meal at the restaurant, we will...

Vernon, Canada
Reviewed 3 weeks ago

We stayed 4 nights including Christmas Eve and Day and our stay was great. We had a pet with us but were still put in a lovely room with very nice amenities (not stuck in the back in an old room like some hotels). The hotel is very clean and still feels new. We would definitely recommend this hotel to...

Review collected in partnership with this hotel
 Report
Helpful?
Thank K. A
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We appreciate your kind words and your rating. We are glad that our pet policies were to your liking and that you enjoyed your holidays with us. Thank you, Francis O.

Edmonton, Alberta
Reviewed December 18, 2016

The staff at the front desk are always helpful and friendly. We initially chose this hotel because it was closer for my husband's work. We returned because the staff were very helpful if we needed anything.

Review collected in partnership with this hotel
 Report
Helpful?
Thank lmorken
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, The staff is very happy and pleased to hear your kinds words. Its great to hear that our service made you choose us again. We hope to see you more! Sincerely, Francis O.

St. Petersburg, Florida
Reviewed December 12, 2016

Great location, ample parking, very clean and staff was friendly. Quite environment and everything you need close by. Perfect for the busy frequent traveler. Just bring a Multi plug outlet adapter as they do not have power outlets located where convinient.

Review collected in partnership with this hotel
 Report
Helpful?
Thank alambert262
Droitwich, United Kingdom
Reviewed December 11, 2016

This is my preferred hotel when visiting Edmonton, partly due to location and access, partly due to the facilities and staff. The air con / heating is particularly good, relatively quiet and very effective; which was needed last week at -27C.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Holiday_th0ughts
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are pleased to hear that we are your preferred location. We understand the importance of our A/C and heating units for our guest's comfortability hence why we maintain them well. We hope to see you again. Regards, Francis O.

Lower Sackville, Nova Scotia
Reviewed December 9, 2016

Room was in good condition. Fridge was really loud but after moving it out a bit the noise stopped. Took a while to get checked in. Was called after I arrived in the room to apologize however promises made were not kept.

Review collected in partnership with this hotel
 Report
Helpful?
Thank cd2232016
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We sincerely apologize for the inconvenience. If there were any specific complaints regarding the unkempt promises please do not hesitate to call our management as we are more than happy to resolve any issues and hopefully we can make it up to you if you decide to stay with us again. Our staff is always happy to help...

Cold Lake, Alberta
Reviewed December 6, 2016

We have stayed at this location many times and we will return again. It was peaceful, clean and if we forget anything they have it. Worry free! We love the convenience of the restaurant and the pool is lovely (even though it is cold). But a nice warm up in the hot tub after is wonderful. The front desk staff...

Review collected in partnership with this hotel
 Report
Helpful?
Thank carianner4
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are happy to hear that you enjoyed your stay with us. We always have toiletries and other items should our guests need them. The staff also appreciates the kind words and we hope to see you again. Sincerely, Francis O.

Fort McMurray, Alberta
Reviewed November 18, 2016

This hotel could be more clean. Had MOLD on the ceiling in the shower. Shower rod was really rusty! Found a couple of hairs in the bed that wasn't mine! Over all I was not pleased with the service at this hotel.

Review collected in partnership with this hotel
 Report
Helpful?
Thank steveyetman_83
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We appreciate your feedback and have informed management of your concerns. We take any complaints seriously and we try our best to find a solution. We sincerely apologize for the inconveniences during your stay. Unfortunately, these are new concerns that we have not heard of before so we have to go through a proper process to make sure...

Fort McMurray, Alberta
Reviewed November 15, 2016

Very good experience except dog barking in next room all morning.on positive note I was up anyway..very friendly staff when checking in. Front desk clerk very helpful.good food choices in the restaurant.

Review collected in partnership with this hotel
 Report
Helpful?
Thank patsygaudon
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are happy to hear that you still had a good experience despite the pet in the other room. Our pet policies do state that pets cannot be left alone in their rooms and they are not allowed to stay if the pets cause too much inconvenience with the other guests. We do take in mind any complaints...

Okotoks
Reviewed November 10, 2016

As usual, the staff made my stay incredible. Michelle and Charag always do everything in their power to make my stay special, and this visit was no exception. From the check-in, to loaning us a microwave oven, to late check-out, everything was picture-perfect. They are always super friendly and take a genuine interest in my (and anyone staying with me)...

Review collected in partnership with this hotel
 Report
Helpful?
Thank tracycL4225HY
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We highly appreciate your kind words. Both agents have been informed of your review and are very happy to hear it. We try our best to make sure all our guests enjoy their stay with us. We hope to see yo again! Sincerely, Francis O.

Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (14)
Viewed
Room/Suite (7)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (17)
Viewed
Pool/Beach Area (3)
Viewed
View from Room (2)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (7)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Edmonton hotels
Courtyard Edmonton West
#3 of 93 in Edmonton
567 reviews
Show Prices
Show Prices
Show Prices
Place LaRue
Hampton Inn and Suites by Hilton Edmonton/West
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
New Hotel in Edmonton, Alberta Offers Full Service Located in western Edmonton, the Holiday Inn West Edmonton is the newest hotel in the area. Our location is convenient to businesses, attractions and Edmonton Municipal Airport (YXD), which is only 10 kilometers away. Corporate guests know our Edmonton hotel's location is near Finning Canada, the Royal Bank, ATB Financial and the Brick. The Shaw Convention Center is just 15 kilometers from our hotel in Edmonton. In addition, we offer free high-speed Internet access and three meeting rooms. The city of Edmonton offers leisure guests a variety of attractions. Within just a few minutes of our hotel in Edmonton you can visit the TELUS World of Science and the Art Gallery of Alberta. We're only 3 kms. from West Edmonton Mall with its 800 shops, a miniature golf course and the Galaxyland Amusement Park. Canada's largest living history museum, Fort Edmonton Park, is six kilometers away. Our new, smoke free hotel in Edmonton, Alberta has been designed to provide you with the best possible stay. You can enjoy a delicious meal at our Chef's Grill & Bar. There's a lovely, indoor pool with a whirlpool waiting for you. Our new accommodations feature the indulgent 'Dream Royale' therapedic beds in our stylish new rooms. When you stay at the Holiday Inn Hotel & Suites of West Edmonton, you find relaxation and hospitality. Discover why we're the best of Edmonton's hotels. ... more   less 

Additional Information about Holiday Inn Hotel & Suites West Edmonton

Address: 11330 170 St NW, Edmonton, Alberta T5S 2X1, Canada
Location: Canada > Alberta > Edmonton
Price Range: $101 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites West Edmonton 3*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com and Travelocity so you can book your Holiday Inn Hotel & Suites West Edmonton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Hotel And Suites West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Hotel & Suites West Edmonton staff and other travelers.
1 question
Ask a question
waterloo
over a year ago

See all questions (1)

Questions? Get answers from Holiday Inn Hotel & Suites West Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stayed in Rm. 222, if you want quiet, ask for a room on a floor with biz travelers or at the end of the hall”
 of 5 bubbles mposzt, Oct 2, 2016 | Read review
“Pets would be better on ground floor - otherwise - just fine.”
 of 5 bubbles Fitzsidu, Sep 13, 2016 | Read review
“Ask to face out the back of the hotel (west) if possible to avoid possible daytime traffic noise from 170th street, which is a main north-south artery.”
 of 5 bubbles 193pp, Aug 7, 2016 | Read review
“the beds are amazing”
 of 5 bubbles lakelandsusan, Jun 5, 2016 | Read review
“If you require a cot, don't get a standard 2 queen room, be sure to ask for a room that will fit one!”
 of 5 bubbles StrangDeeds, Mar 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay