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Holiday Inn Hotel & Suites West Edmonton

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Holiday Inn Hotel & Suites West Edmonton
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130 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Whitecourt, Canada
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel in Edmonton during a family emergency. Found the room clean and convenient. Restaurant was onthe property so was convenient. Was only there to sleep so not much to say. Bed was comfortable and room was clean

Review collected in partnership with this hotel

Helpful?
Thank Donald M
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, The staff is pleased to hear your review. We strive to have our location stay at a high standard for cleanliness and its great to hear that the guests appreciate it. We hope to see you again! Regards, Francis O. More 

Waterloo, Ontario, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed there for couple nights arriving after long drive only to find the bath tub is very slow drainage and water takes couple minutes to clear. I did complain and front desk says maintenance will look after it in the morning. I called in the afternoon to make sure it is done. The front desk would assure me that... More 

Helpful?
Thank egfamily2015
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We would like to sincerely apologize for the inconvenience. I have informed management about your review and they have dealt with it accordingly. We always strive to have our guests feel comfortable during their stays and if it isn't we always work towards making it better. If you do decide to stay with is again, rest assured that... More 

High River, Alberta
1 review
4 of 5 stars Reviewed 1 week ago

Lady at the desk on check in was friendly and very helpful. The travel company that booked my room did not do well, but she fixed everything in a few minutes. The hotel lobby is clean and welcoming. New restaurant since my last stay and breakfast was excellent. Room was clean. Wifi was much better than most hotels.

Review collected in partnership with this hotel

Helpful?
Thank stegmeierf
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We appreciate your review and the staff is happy to hear we could be of good service to you. We always work towards high standards and that includes cleanliness. We hope to see you stay with us again! Sincerely, Francis O. More 

Fort St. John, British Columbia
1 review
5 of 5 stars Reviewed 1 week ago

Have been using this hotel for several years. Always come back because service matters. They never disappoint. The restaurant is handy and decent enough. Clean facility with good beds and great service.

Review collected in partnership with this hotel

Helpful?
Thank llchd71
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your kind words and we highly appreciate your loyalty. We always strive to give the best service to all our guests. We look forward to your next stay. Sincerely, Francis O. More 

Okotoks, Alberta
1 review
5 of 5 stars Reviewed 2 weeks ago

Great stay! Friendly front desk, very clean hotel. Nice and comfy beds. We had a great time in Edmonton after moving to this hotel from the best western plus. 5 stars, 2 thumbs up!! Also very impressed to find out that the holiday inn is pet friendly, with no weight limit (we have a Great Dane).

Review collected in partnership with this hotel

Helpful?
Thank lindsay_jacob22
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, The front desk staff is very happy to hear your review. We are also happy to hear that our pet policies and beds are to your liking. We hope to see you again! Thank you, Francis O. More 

Victoria, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Clean, quiet, comfortable well-serviced with helpful staff. Conveniently located to the Yellowhead highway, West Edmonton Mall and St. Albert. Didn't sample the restaurant or pool/jacuzzi but rest of hotel newer, bright and well-maintained.

Review collected in partnership with this hotel

Helpful?
Thank P P
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, The staff is happy to hear your review. We are also happy to hear that you found our service and facilities to your satisfaction. We hope to see you stay with us again! Thank you, Francis O. More 

Toronto, Ontario
Level Contributor
10 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Really comfortable beds, clean, good sized rooms, friendly staff, amenities include an indoor pool, hot tub, and guest laundry. The attached Ricky's restaurant is over-priced and not great food. Tim Hortons is within walking distance, and other restaurants a short drive away, if you can navigate West Edmonton streets 😉.

Review collected in partnership with this hotel

Helpful?
Thank nicolenovak2016
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your review. We are happy to hear that you enjoyed our facilities. We would like to apologize as our restaurant did not impress. The management team has been informed of your concern, if you do have any specific concerns please do stop by. We hope to see you again. Regards, Francis O. More 

Wayne, New Jersey
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

From the friendliness of the welcoming staff to the cleanliness of the entire hotel, this was a great value. Our room was spacious and clean. Everything was in working order. Decor was warm and welcoming, and the bed was extremely comfortable.

Review collected in partnership with this hotel

Helpful?
Thank Edemef
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We are very happy to hear your review and are very pleased to hear that you found your stay with us to your satisfaction. We always strive to have our guest enjoy their stay and its great to hear it when they do. We hope to see you again! Thank you, Francis O. More 

Red Deer, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Great place. Clean. Had issue with door keys but quickly resolved. Pool was clean and kids loved it. Would go back again. Restaurant had fast service and good food even drink specials for $4. Quiet as well

Review collected in partnership with this hotel

Helpful?
Thank Rachelle A
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, We appreciate your kind words. We are happy to hear that you enjoyed our pool and restaurant. As for any issues or concerns regarding the hotel, including the door keys, we are always happy to be of service. We look forward to your next stay with us! Thank you, Francis O. More 

Winnipeg, Canada
Level Contributor
10 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Hotel was great. Perfect location for us as the hotel was only minutes away from the ball hockey venue - we were here for ball hockey Jr Nationals. Room was big and clean and up to date. Beds very comfy. Our room had a fridge but no microwave. The only thing I was surprised about was that there were no... More 

Review collected in partnership with this hotel

Helpful?
Thank Kim G
HIEdmonton, Guest Experience Champion at Holiday Inn Hotel & Suites West Edmonton, responded to this review

Dear Guest, Thank you for your review and your kind words. We are an environmentally conscious company and your review regarding recycling bins will definitely be heard. Please be assured that we do our best to separate recyclables when we take out the garbage, especially liquid containers. We hope that we see again and we hope that we would have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
New Hotel in Edmonton, Alberta Offers Full Service Located in western Edmonton, the Holiday Inn West Edmonton is the newest hotel in the area. Our location is convenient to businesses, attractions and Edmonton Municipal Airport (YXD), which is only 10 kilometers away. Corporate guests know our Edmonton hotel's location is near Finning Canada, the Royal Bank, ATB Financial and the Brick. The Shaw Convention Center is just 15 kilometers from our hotel in Edmonton. In addition, we offer free high-speed Internet access and three meeting rooms. The city of Edmonton offers leisure guests a variety of attractions. Within just a few minutes of our hotel in Edmonton you can visit the TELUS World of Science and the Art Gallery of Alberta. We're only 3 kms. from West Edmonton Mall with its 800 shops, a miniature golf course and the Galaxyland Amusement Park. Canada's largest living history museum, Fort Edmonton Park, is six kilometers away. Our new, smoke free hotel in Edmonton, Alberta has been designed to provide you with the best possible stay. You can enjoy a delicious meal at our Chef's Grill & Bar. There's a lovely, indoor pool with a whirlpool waiting for you. Our new accommodations feature the indulgent 'Dream Royale' therapedic beds in our stylish new rooms. When you stay at the Holiday Inn Hotel & Suites of West Edmonton, you find relaxation and hospitality. Discover why we're the best of Edmonton's hotels. ... more   less 

Additional Information about Holiday Inn Hotel & Suites West Edmonton

Address: 11330 170 St NW, Edmonton, Alberta T5S 2X1, Canada
Location: Canada > Alberta > Edmonton
Price Range: $98 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites West Edmonton 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites West Edmonton
Edmonton Holiday Inn
Holiday Inn Edmonton
Holiday Inn Hotel & Suites West Edmonton Alberta
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