Home2 Suites by Hilton West Edmonton, Alberta, Canada

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About

4.5
#14 of 96 hotels in Edmonton
Location
4.5
Cleanliness
4.6
Service
4.6
Value
4.5
Enjoy your stay here at the Home2 Suites by Hilton West Edmonton, Alberta, Canada, near one of the city’s most popular attractions, West Edmonton Mall. This hotel includes spacious suites with complimentary WiFi and breakfast every day. All of our suites feature full kitchens and are pet friendly. Enjoy the outdoors at our outdoor patios or workout in the fitness facility or indoor saline pool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Business Center with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Quiet
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
808Reviews19Q+A54Room tips
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Detailed Reviews
Judy S wrote a review Mar 2023
Winnipeg, Canada18 contributions4 helpful votes
Hotel's Favorite
5.0 of 5 bubbles
A mini home away from home! We stayed here because the Mayfield was full and we were here to view the stage production. The suite we were in had everything you'd want to stay for a while, including a cooking surface and pots available from the hotel if you needed them. Obviously this is a home for actors and others staying for more than a night! But for a single night stay it was still perfect. Probably best described as the IKEA of suites for its excellent use of space and lovely decor.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luci3333 wrote a review Feb 2020
21 contributions3 helpful votes
4.0 of 5 bubbles
This was our first visit here and we were pleasantly surprised! Very clean and quiet hotel, great quality!
When I arrived to reserve a room I overheard the front desk person explaining that people should call the hotel directly to get the best rate and was happy to hear about the price match the hotel provides. I asked what the best rate was and with using my AMA membership card was able to reserve a room with a kitchen, pull-out couch & queen bed for only $89!
The one thing I didn't like was that upon checking in, it seems that other guests don't understand personal space and so at the counter, I had zero privacy with people literally standing on either side of me listening to my conversation with the front desk person as I checked in. Seems common sense isn't so common anymore and because of this there needs to be a sign or something telling other people to wait their turn in line.

The room was well appointed with everything we needed and the sheets were very soft. I found the text to concierge service very convenient and happy we could arrange a late check out - but 1 star missing because we were disturbed so much by housekeeping staff when we were not gone at 11am as there was no note left about our late check out.

Other than that everything was good and we will probably be coming back.
We enjoyed our sleep so much that we missed breakfast so will have to try that next time too.
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Date of stay: February 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cody L, Manager at Home2 Suites by Hilton West Edmonton, Alberta, Canada
Responded Mar 27, 2020
Thank you for taking the time to share your experience regarding your recent stay at Home2. I am happy that you enjoyed your overall stay and hope that you felt at home during your time here. We apologize for the lapse in communication causing the multiple disturbances. Please note this is not our standard and the staff will be reminded of our policies and procedures to ensure this does not happen again. Once again, thank you for your feedback and for choosing Home2 Suites by Hilton West Edmonton. I look forward to seeing you on your next trip to Edmonton.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
edmontonshines wrote a review Jun 2021
1 contribution
4.0 of 5 bubbles
The hotel is inexpensive, and the rooms are sizeable and have a little kitchenette allowing you to keep and prepare really basic snacks. There are some dishes in the rooms too so you can eat off plates with forks. The room wasn’t spotlessly clean but it
Was ok. The rest was pretty good.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: June 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Blayke Jednorog, Guest Services / Front Office at Home2 Suites by Hilton West Edmonton, Alberta, Canada
Responded Jul 14, 2021
Thank you edmontonshines for your feedback based on your most recent guest experience stay with us. We are happy to hear that you were able to enjoy the kitchenette area. We do have induction units available upon request as well if guests require to make meals more than just snacks throughout their stay, this can be requested through the front desk. Sincerest apologies that cleanliness was not to our usual standard, please do not hesitate to reach out to the hotel directly to discuss any concerns in this regard so we are able to improve. We look forward to welcoming you back in the future, best wishes & safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mariethr69 wrote a review Jul 2020
Okotoks, Canada2 contributions
5.0 of 5 bubbles
Observation of COVID practices in place everywhere. Professional and gracious front desk and housekeeping staff. In a time when many are closed, and running with skeleton crew, I have never felt safer in a hotel.

Extra effort in making guests comfortable in these strange times very evident. I left behind an item in my room, prompt attention in locating and contacting me on this was very much appreciated!

Exceptional cleanliness everywhere. Full explanation of what changes were made to comply fully with COVID practices, i.e. breakfast provided in different manner, housekeeping schedule changes.

I was visiting Edmonton for necessary dental appointment. Safety is top concern during these uncertain times. I felt very safe, the room was very quiet. This was very important to me as I was participating in a sleep study. The king suite was very spacious and well maintained. I will be back!
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Date of stay: June 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cody Lockett, Other at Home2 Suites by Hilton West Edmonton, Alberta, Canada
Responded Jul 12, 2020
Thank you for taking the time to share your experience regarding your recent stay at Home2. I am very happy that you enjoyed your stay and hope that you felt at home ad safe during your time here. Once again, thank you for your feedback and for choosing Home2 Suites by Hilton West Edmonton. I look forward to seeing you on your next trip to Edmonton.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Northern baker wrote a review Nov 2021
London, Canada85 contributions30 helpful votes
2.0 of 5 bubbles
Checked into the room and unpacked after a very long day. Went to adjust the blinds and discovered that all the carpet at the end of the bed, and beside the bed/in front of the window was soaking wet.
Called down to the front desk and they told me that the cleaners had steam cleaned the carpet. Well, the carpet was really saturated. It was kind of gross.
This hotel used to be a great place to stay but I think I will try another spot next time.
Front desk staff should have had the information about the carpet in this room and not checked anyone into this room until the carpet was dry.
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Date of stay: November 2021Trip type: Traveled with family
Room Tip: Try another hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from West Edmonton, Guest Services / Front Office at Home2 Suites by Hilton West Edmonton, Alberta, Canada
Responded Nov 30, 2021
Thank you for taking the time to share your experience about your recent stay at our hotel. It’s unfortunate that you encountered a few shortcomings on your stay, I do apologize. I want to assure you that your concerns have been shared with our management team and steps are being taken to prevent recurrences of this nature in the future. We hope you will give us the opportunity to make it right if you return to our area in the future. Once again I do apologize and if there is anything else I can be of assistance with please do not hesitate to contact the hotel directly.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eddie K wrote a review Feb 2020
Whitecourt, Canada24 contributions3 helpful votes
5.0 of 5 bubbles
We stay here for business and pleasure when we are in Edmonton periodically. It’s in a good location on the west side close to the mall, and tons of restaurants and shopping. And just a quick ride from downtown for business. The staff is fantastic and very helpful, the rooms are clean with plenty of amenities. The breakfast is great, and coffee is offered 24 hours a day in the lobby. We will continue to use this location as we are very pleased with their great service, and if you want there’s a great lounge and full restaurant right across the parking lot at the Hilton Double tree as well.
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Date of stay: February 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cody L, Manager at Home2 Suites by Hilton West Edmonton, Alberta, Canada
Responded Mar 27, 2020
Thank you for taking the time to share your experience regarding your recent stay at Home2. I am very happy that you enjoyed your stay and hope that you felt at home during your time here. Once again, thank you for your feedback and for choosing Home2 Suites by Hilton West Edmonton. I look forward to seeing you on your next trip to Edmonton.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sara R wrote a review Mar 2020
2 contributions1 helpful vote
5.0 of 5 bubbles
It's taken me a long time to be able to write this review as we stayed there back in January but I really felt the need to do so! My husband and I stayed there with our two little bulldogs. The hotel was so amazing and dog friendly. Most places charge a "per night" "per dog" fee, this one is just one fee for the entire stay and for both dogs. This was actually the reason we picked this hotel. It turned out to be great. The hotel was spotless. I have never seen a hotel gym that clean. It is also in a great location if you want to hit up West Edmonton mall or some of the other cool things in Edmonton.

..the main reason that I wanted to give this review was because of one outstanding employee. I am terrible with names so I am sorry but I forgot it.. I do have her email address and her name starts with an S and last name Gutierrez. She was working at the front desk every day of our stay and she was absolutely amazing! She was so friendly, always willing to help out. We were there for our son's hockey tournament and I had a bunch of paperwork to print. The computers were not woking so she took it upon herself to go to the tournament website and print out everything I needed. I can't even put into words how great she was every day, always smiling and happy. All the employees were great but she definitely stood out the most.

My husband and I HIGHLY recommend this hotel and will absolutely be staying there again if we are ever back in Edmonton.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cody L, Manager at Home2 Suites by Hilton West Edmonton, Alberta, Canada
Responded May 9, 2020
Thank you for taking the time to share your experience regarding your recent stay at Home2. I am very happy that you enjoyed your stay and hope that you felt at home during your time here. Thank you for the kind words about Sharlyn! I'm sure she will be ecstatic to receive the praise. Once again, thank you for your feedback and for choosing Home2 Suites by Hilton West Edmonton. I look forward to seeing you on your next trip to Edmonton.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dkwallace2020 wrote a review Jan 2020
Fort McMurray, Canada1 contribution
5.0 of 5 bubbles
Always enjoy our stay at this clean, quiet hotel. Complimentary breakfast with a variety of choices, fully functioning kitchen to enjoy eating ‘at home’, a BBQ for summer cookouts, a good sized well heated pool. Great place for families.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cody L, Manager at Home2 Suites by Hilton West Edmonton, Alberta, Canada
Responded Mar 27, 2020
Thank you for taking the time to share your experience regarding your stay at Home2. I am very happy that you enjoyed your stay and hope that you felt at home during your time here. Once again, thank you for your feedback and for choosing Home2 Suites by Hilton West Edmonton. I look forward to seeing you on your next trip to Edmonton.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mhassan12021 wrote a review Jun 2021
Calgary, Canada1 contribution
5.0 of 5 bubbles
I arrived late night and the check-in was so smooth and fast with all the information I needed, the breakfast time and menu, the swimming pool schedule, wifi all that was presented to me without me asking. I promise most hotels don’t hand it all until you ask lol, Saudi the front desk person even helped me when I asked for late check-out and got it immediately done hassle free!
In the morning I needed more time to get going, went to the lobby and Victoria was as helpful as the night shift gentleman! Honestly I didn’t feel like I’m asking for something extra, I asked if there’s fee for that and the the answer was with a smile “No Sir take your time and let us know when you’re ready or if you need any more help”!
Checking out was same smoothness and fast.

I just want to thank all the staff and management for the comfortable and friendly experience they’ve created! I highly recommend this hotel and will definitely not think twice if I end up going to Edmonton again.

Quiet, Comfortable, clean and super friendly staff
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: June 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Blayke Jednorog, Guest Services / Front Office at Home2 Suites by Hilton West Edmonton, Alberta, Canada
Responded Jul 14, 2021
Thank you mhassan12021 for your VERY kind words and team member recognition for Saudi and Victoria. I am delighted to hear that you felt taken care of during your stay with us. We are here for you and certainly don't want our guests to feel like they are asking for extra while a guest in our home while they are away from theirs! We look forward to welcoming you back in the future should you find yourself in the City of Edmonton again. Safe travels and best wishes!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jamiepaige86 wrote a review Feb 2020
Grande Prairie, Canada1 contribution
5.0 of 5 bubbles
We stayed in a king suite with a pull out. It was great to have the separate room. The bedding they leave for the pull out was not the greatest, but if you call down, they bring you a nicer blanket right away. The service is great. If you are there on a busy weekend, it takes a little bit to get your breakfast as there is a longer line, but they offer a pretty good breakfast and variety, even our children ate there. It great to have the convenience of a kitchen in the room.
The pool is disappointing and small, it was very cold the morning we went.
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Review collected in partnership with Home2 Suites by Hilton
Date of stay: February 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Cody L, Manager at Home2 Suites by Hilton West Edmonton, Alberta, Canada
Responded Mar 27, 2020
Thank you for taking the time to share your experience regarding your recent stay at Home2. I am very happy that you enjoyed your stay and hope that you felt at home during your time here. Once again, thank you for your feedback and for choosing Home2 Suites by Hilton West Edmonton. I look forward to seeing you on your next trip to Edmonton.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Eyespy4u wrote a tip Mar 2023
Regina, Canada4 contributions4 helpful votes
5.0 of 5 bubbles
"Easy access, large parking lot with electrical if needed, lots of great restaurants close by and shopping too!"
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brown d wrote a tip Feb 2023
20 contributions4 helpful votes
3.0 of 5 bubbles
"Only travel alone if you want a comfortable sleep in a small bed Beware of dirty carpeting "
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Shawna T wrote a tip May 2022
Yellowknife30 contributions4 helpful votes
5.0 of 5 bubbles
"I have stayed on several floors and sides and have not had a bad room. The King Suite is amazing."
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Northern baker wrote a tip Nov 2021
London, Canada85 contributions30 helpful votes
2.0 of 5 bubbles
"Try another hotel"
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S1086CFcherylc wrote a tip May 2019
Edmonton, Canada22 contributions2 helpful votes
5.0 of 5 bubbles
"Just access their website, and it shows all available rooms with rates for your dates."
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Not the right property for you?
There are more places to choose from in the Edmonton area.
PRICE RANGE
$98 - $122 (Based on Average Rates for a Standard Room)
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
127
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOME2 SUITES BY HILTON WEST EDMONTON, ALBERTA, CANADA - Prices & Hotel Reviews

Frequently Asked Questions about Home2 Suites by Hilton West Edmonton, Alberta, Canada
Which popular attractions are close to Home2 Suites by Hilton West Edmonton, Alberta, Canada?
Nearby attractions include Mayfield Dinner Theatre (0.08 miles), Hide N Seek Indoor Playground (0.3 miles), and Laser Quest Edmonton (0.4 miles).
What are some of the property amenities at Home2 Suites by Hilton West Edmonton, Alberta, Canada?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Home2 Suites by Hilton West Edmonton, Alberta, Canada?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Home2 Suites by Hilton West Edmonton, Alberta, Canada?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Home2 Suites by Hilton West Edmonton, Alberta, Canada?
Yes, free parking is available to guests.
What are some restaurants close to Home2 Suites by Hilton West Edmonton, Alberta, Canada?
Conveniently located restaurants include Rockin' Robyn's Diner, Refinery Grill, and Jumbo Dim Sum Dining.
Are there opportunities to exercise at Home2 Suites by Hilton West Edmonton, Alberta, Canada?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Home2 Suites by Hilton West Edmonton, Alberta, Canada?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Home2 Suites by Hilton West Edmonton, Alberta, Canada?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Home2 Suites by Hilton West Edmonton, Alberta, Canada offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Home2 Suites by Hilton West Edmonton, Alberta, Canada?
Many travelers enjoy visiting Fort Edmonton Park (3.9 miles), Rutherford House Provincial Historic Site (4.1 miles), and John Walter Museum (4.8 miles).