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Four Points by Sheraton Edmonton Gateway

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#21 of 93 Hotels in Edmonton
Certificate of Excellence
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1 room 2 adults 0 children
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Four Points by Sheraton Edmonton Gateway
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360 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Edmonton Gateway
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Showing 358: English reviews
Ascot, United Kingdom
Reviewed November 30, 2015

short visit form ENGLAND , four nights. chose the Hotel as was visiting Parents in care home nearby. Room huge ,showers excellent, clean. STAFF COURTEOUS. Gym good/adequate.in house restaurant excellent and very good value, have a excellent SHIRAZ RED WINE

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Helpful?
1Thank Latif K
Alberta
Reviewed November 29, 2015

I thought it was a bit expensive for what we got. Check in was slow, they could have used an extra person at check in time. We got a suite with a king and hide a bed. Our daughter was in Edmonton Wedding dress shopping and she stayed with us. The hide a bed had no bedding. Just sheets and...

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Helpful?
Thank robdellAlberta
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Edmonton Gateway, responded to this review

Thank you for taking the time to share your experience. We are very sorry to learn you weren't overly pleased with your stay. We sincerely apologize for the slow check in. We wish you had made us more aware of the need for extra blankets and towels, as we would have been more than happy to accommodate. We would also...

Calgary, Canada
Reviewed November 13, 2015 via mobile

Hotel looks nice it's has a big lobby front desk was good especially ashmil was helpful he guided alot in direction. It's nice location close to henday drive and easy exit off Calgary trail. Food was good. Rob the bartender gave a good service. Overall experience was superb.

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Helpful?
Thank steve1342
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Edmonton Gateway, responded to this review

Thank you for taking the time to share your experience with us. We are so happy to hear Ashmil and Rob were able to provide you with the great customer service we have become known for. Thanks again and we hope you will visit again soon. Take care.

Alberta
Reviewed November 9, 2015

My son and I stayed at this Edmonton hotel last week. The staff were really great. Chatty and helpful! They remembered us each time we came in. They were very helpful and very very friendly. The hotel was good in every other way but it is the staff we will remember.

Review collected in partnership with this hotel
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Helpful?
Thank NancyA49
Markham, Ontario
Reviewed October 25, 2015

This property has always been the best one of my Canadian Sheraton Hotel Experiences. I can find no fault, From check in, there was coffee available at the elevators, that display is always clean, tidy and coffee in the dispensers always hot. The staff are the best that I have had interaction with. Most of the rooms were ready for...

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Thank djaipaul
Lethbridge, Canada
Reviewed October 24, 2015 via mobile

Stayed for work 5 days. They had me booked across the elevators and because I am a light sleeper asked to be moved away from them and they moved me with no problems. Nicely renovated large rooms with big screen TV. Bathroom a little tight and had to look under sink to find an abundance of towels.bar fridge and microwave...

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1Thank John P
Carstairs, Canada
Reviewed October 23, 2015

I have booked meeting rooms at this location on a number of occasions. The Four Points By Sheraton Edmonton Gateway has nice meeting rooms and the availability of complimentary coffee in the lobby is a great touch. Many thanks to Taneya for helping me arrange a guest room reservation so this time I could stay in the same location as...

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Thank michellegK2856TW
Medicine Hat, Canada
Reviewed October 18, 2015

Had a wonderful stay! The rooms were very large and spacious. Very clean hotel. The south Edmonton location was perfect. White White Spot restaurant attached to the hotel was excellent. I would definitely recommend this property.

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1Thank candace6619
Whitecourt, Alberta, Canada
Reviewed October 16, 2015

hotel is very clean and our room was quiet. I would for sure stay again! Only reason I did not give 5 stars was playpen. I had requested a play pen and I know it is just a request but I would love to either get a call or email if you wont have any. I booked 3 weeks in...

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Helpful?
Thank Caitlynn F
Coppell, Texas
Reviewed October 16, 2015

Like the place because it is very clean, has free wi-fi, and rooms include fridge and microwave as well!! Work out facility is pretty descent as well. The only drawback I found was shower. It i literally less than 3 ft by 3 ft box...Very hard to take a shower with someone 6 feet tall person...let alone someone with larger...

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Helpful?
Thank Sanjay C
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Everything You Need. Our 154 deluxe guest rooms offer the generous comforts of a master bedroom and oversized bath to help you feel at home. A spacious work area with commanding views helps maximize your productivity and comfort. Plus you’ll get plenty of free extras, like bottled water daily and High Speed Internet Access. ... more   less 

Additional Information about Four Points by Sheraton Edmonton Gateway

Address: 10010 12 Ave SW, Edmonton, Alberta T6X 0P9, Canada
Location: Canada > Alberta > Edmonton
Price Range: $90 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Edmonton Gateway 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Four Points By Sheraton Edmonton Gateway Alberta
Hotel Style:
#7 Family Hotel in Edmonton
#10 Business Hotel in Edmonton
#12 Romantic Hotel in Edmonton
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Edmonton Gateway staff and other travelers.
10 questions
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Questions? Get answers from Four Points by Sheraton Edmonton Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I recommend the king suites for couples or families.”
JOEP693, 4 weeks ago | Read review
“It's a quiet hotel, so there's no bad location.”
Nadine16, Feb 27, 2017 | Read review
“The property is close to rail tracks”
jessandhu2016, Feb 13, 2017 | Read review
“think they would all be good”
marionb289, Nov 21, 2016 | Read review
“high floors are very nice”
Z3880XVjohnl, Oct 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question