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Four Points by Sheraton Edmonton Gateway

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#14 of 93 Hotels in Edmonton
Certificate of Excellence
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Four Points by Sheraton Edmonton Gateway
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326 Reviews from our TripAdvisor Community

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Showing 325: English reviews
Oshawa
Level Contributor
154 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I'm a Platinum member with SPG and can honestly say that this was the most disappointing stay I have experienced within the SPG chain. My stay was for 5 nights and I had to pretty much argue to get the room serviced every day. I even had to ask for it to be done twice in one day. One morning... More 

Helpful?
Thank Chris I
Calgary, Canada
Level Contributor
77 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stay at this hotel whenever we are in Edmonton, which is quite frequently. It's a great place to stay - it's clean. The staff are super friendly. They have a coffee/tea station just outside the elevators on the lobby level. It's close to amenities - Starbucks, Shoppers Drug Mart, Save-on Foods/Sobey's, gas stations and restaurants are... More 

Helpful?
Thank PrincessDumpling
Fmm
Level Contributor
304 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

If you require accommodations on the south side of Edmonton.....then this is a great place to stay. Easy access to Anthony, South Edmonton Common and to head south to Calgary / Banff. The hotel is very quite, extremely clean and all the staff have been very well trained on guest services. The adjoining White Spot restaurant is great for breakfast... More 

Helpful?
Thank FmmFoodie
Edmonton, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I remember this hotel being built way back 2012. Fast forward to the present, we got to try all the amenities of this hotel the last 4 days and we were not surprised. Clean, modern, exquisite looking hotel. The room looks great, bathroom are fabulous! Love everything about this hotel offers. The only thing that is missing I guess is... More 

Helpful?
Thank Rico S
LaRhonda S, Starwood Hotels at Four Points by Sheraton Edmonton Gateway, responded to this review

Dear Rico S, We're thrilled to learn you enjoyed our hotel. Thank you for your review and we hope to host you again in the future. Best wishes. More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a great place to stay on the south side of Edmonton. Whoever trains the staff should get a raise because every single person was great to deal with. In fact, the breakfast buffet on my first morning had plain eggs but on the second morning the eggs were scrambled with ham. I told my server that I'm a... More 

Helpful?
1 Thank Daboyzmaja
Fairbanks, Alaska
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A very clean, modern hotel with a great staff and comfortable room. South of Edmonton along the highway to Calgary, this hotel was easy to find and access to the highways was very convenient. Had a great restful sleep, quiet and comfortable. i was sorry to see the restaurant and bar shut down at 11:00 PM as I had been... More 

Helpful?
Thank Greg_Wy
LaRhonda S, Starwood Hotels at Four Points by Sheraton Edmonton Gateway, responded to this review

We're glad to learn you enjoyed your stay with us after a long day on the road. Thank you for your review and we hope to see you again in the future. Take care. More 

Calgary, Canada
Level Contributor
142 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed July 19, 2016

They gave us a double free upgrade when I asked. need I say more? But all in all rooms were VERY clean, bathroom had a Jacuzzi tub and glass shower and was absolutely beautiful! (my fave part) front desk upgraded us and called us taxi service. Only stayed for one night but it was one to remember. Very decent prices... More 

Helpful?
Thank Sasha G
Calgary, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 13, 2016 via mobile

Great hotel, kind of in the suburbs of Edmonton, but not too long of a drive from downtown and West Edmonton Mall. Underground parking is a big plus, especially in the winter. The hotel is a little bit hard to get into the first time from the highway, but once you get to kind of know the area you'll be... More 

Helpful?
1 Thank Mohamed H
Calgary, Canada
Level Contributor
132 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 3, 2016

This property has a huge lobby if you want to meet with someone or just sit on the couch and relax. Check in was quick although the staff could be more welcoming and friendly. All it would take is a smile. The rooms are spacious and clean. Overall it's pretty quiet except for the air conditioner. I'll stay here again.... More 

Helpful?
2 Thank 403Kit
Prince George, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed July 1, 2016

First impression upon checking in was not very good. Walked up to counter, lady named Barbra was standing there, did not even greet us. Was unsure if we were at the right desk. She was not friendly whatsoever. She barely said a word. Just stood there and I expected to have to sign something, waited and then I finally asked... More 

Helpful?
Thank TrailerRental
LaRhonda S, Starwood Hotels at Four Points by Sheraton Edmonton Gateway, responded to this review

Dear TrailerRental, We apologize that you were dissatisfied by the service. Excellent customer service is a priority for our team, and we work with our team to ensure this standard of service is delivered in the future. Thank you for sharing your review and we hope you provide us with the opportunity to prove this is not the norm for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Everything You Need. Our 154 deluxe guest rooms offer the generous comforts of a master bedroom and oversized bath to help you feel at home. A spacious work area with commanding views helps maximize your productivity and comfort. Plus you’ll get plenty of free extras, like bottled water daily and High Speed Internet Access. ... more   less 

Additional Information about Four Points by Sheraton Edmonton Gateway

Address: 10010 12 Ave SW, Edmonton, Alberta T6X 0P9, Canada
Location: Canada > Alberta > Edmonton
Price Range: $96 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Edmonton Gateway 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Four Points By Sheraton Edmonton Gateway Alberta
Hotel Style:
#7 Family Hotel in Edmonton
#7 Best Value Hotel in Edmonton
#10 Business Hotel in Edmonton
#12 Romantic Hotel in Edmonton
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