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Four Points by Sheraton Edmonton Gateway

#10 of 90 Hotels in Edmonton
Certificate of Excellence
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10010 - 12th Avenue SW, Edmonton, Alberta T6X 0P9, Canada
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Four Points by Sheraton Edmonton Gateway
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294 Reviews from our TripAdvisor Community

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Cranbrook
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Awesome place to stay, but DO NOT phone the 800 number to book. They tried to trek me that the rate of 107.00 peer night added up to 357 for two nights. Telling me the extra cost was hotel taxes. So I hung up and called the hotel directly and got the correct rate and booked through them. Hotel staff... More 

Helpful?
Thank 3rdXmom
Outlook, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We overnighted here to meet our daughter and grandson at his gym class which was just around the corner. The location is very convenient. The staff was excellent. Our reservation had mistakenly been made at the south location but a quick phone call fixed it. Our room was clean. The only thing that needs improvement is the flooring in the... More 

Helpful?
Thank prairieb0y
Calgary, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We visited this property for three nights from January 28. The check in process was swift and easy. The staff greated us with smiles and courtesy. Our purpose for the visit was a sporting team event and every one of us had an excellent experience. We rented a team room in which they upgraded to a suite for us to... More 

Helpful?
Thank quake_ace
Kingston, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

As an entrepreneur who travels frequently I have certain standards. This time if was more important to be close to the airport. I was pleased with the suite... surprisingly, in fact, and the people from the front desk, through the late-night dining and the housekeeping, right to the check-out were FANTASTIC!!! I'll look more closely at 4-points from now on.... More 

Helpful?
Thank MLJCoachingIntrntnl
Regina, Canada
Level Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this location for business for 3 nights as I was working in Camrose for the week. The hotel is very convenient to the airport and there are so many restaurants and shops in the area that you aren't stuck with limited options. The hotel itself was clean and the lobby was very inviting. I had an issue... More 

Helpful?
Thank Christine H
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Edmonton Gateway, responded to this review

We are thrilled to hear such great, positive feedback regarding our quick customer service, as we pride ourselves on going above-and-beyond for all of our guests - thank you for the wonderful feedback! It is great to learn you also enjoyed the hotel's convenient location, fair value, and relaxing environment. We appreciate the glowing review and hope you will visit... More 

Calgary, Canada
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed December 27, 2015

This is my go to hotel when I visit Edmonton for either work or play. The Four Points in the far south is close to the south commons shopping area, and Edmonton Airport in Nisku. The hotel is well kept, always clean and inviting, staff friendly and rooms very comfy. I prefer to stay south end than downtown as all... More 

Helpful?
1 Thank sharpemitchell
Lamia S, Starwood Hotels & Resorts at Four Points by Sheraton Edmonton Gateway, responded to this review

We are thrilled to have become your go-to hotel when visiting Edmonton. We're glad you have been enjoying our friendly staff, great location, and clean and inviting accommodations. Thank you for the great feedback, we look forward to your next stay! All the best. More 

Lloydminster, Canada
2 reviews
4 of 5 stars Reviewed December 18, 2015 via mobile

Enjoyed our stay there,staff is very friendly, the rooms were clean and the bed very comfortable. The building has been renovated lately so all the furnishings were updated. We would definitely stay there again and plan to the next time we are in Edmonton.

Helpful?
Thank reno2418
Edmonton, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 18, 2015 via mobile

As with there sister properties very well kept, clean (very important to me) and friendly. Walked in due to a cell phone/app issue and was welcomed immediately. Nice quiet room, very comfortable bed and we'll appointed. Decent value for the price as well. Having the white spot restaurant attached is also a nice touch. Good food and excellent service.

Helpful?
Thank Kevin W
Wetaskiwin
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 15, 2015

We stayed at the Four Points in November. In town for a concert and because we live south of Edmonton and it was handy for us, spent Saturday shopping at South Edmonton Common. We had a nice dinner and drove downtown to the Winspear Center parking under ground near the entrance and when it was over we entered our car... More 

Helpful?
Thank Darlene C
1 review
5 of 5 stars Reviewed December 13, 2015

Had the king room with a sofa. The room was great but what was best was the service and the fact it has underground parking in an Edmonton winter. The hotel is very nice, bed and room excellent. Location was excellent right near the Anthony Hendy freeway. Our check in went quickly and cleanly with great service by Taneya, I... More 

Helpful?
Thank Tom H
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