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Hilton Garden Inn West Edmonton

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Hilton Garden Inn West Edmonton
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764 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn West Edmonton
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Showing 750: English reviews
Winnipeg, Canada
Reviewed 3 weeks ago

Room looked great but weird smell No wake up call as ordered. Breakfast is not a deal based on price. Had to wait both days for order as they were forgotten or just left on warmer. Sausages came to table coooled Off.

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Helpful?
Thank O7306MGdavidb
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay at The Hilton Garden Inn West Edmonton. We sincerely apologize that we did not exceed your expectations for your stay. Our team strives daily to exceed every guests expectations and it is extremely disappointing when we do not. For any future stays, please let us know immediately if you have any concerns with your...

Edson, Alberta
Reviewed 4 weeks ago

We travelled for business booking 16 rooms in total. We utilised the banquet facilities and found the entire stay very pleasurable. Some thoughts include: Check in – All the rooms were ready, all reservations perfect and everyone was very happy with the accommodations. Check in was very friendly with Taroon on the front desk and another girl, whose name I...

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Helpful?
Thank Parkers765
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay and have your meetings here at The Hilton Garden Inn West Edmonton. We are delighted to have you with us the last few years and very happy that we were able to exceed your groups expectations. Our team works very hard to exceed guests expectations, so reviews such as yours are very rewarding. I...

Reviewed 4 weeks ago via mobile

Such a nice lobby area. Feels very quaint and like a boutique hotel. Good breakfast, beds were comfy and staff was acxomodating and friendly! Rooms were very clean and well stocked. Close to all amenities.

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Helpful?
Thank Leah R
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for taking the time to fill in a review in regards to your recent stay at the Hilton Garden Inn West Edmonton. We are glad that you found our rooms clean, beds comfortable, that you enjoyed your breakfast and especially that you found our team to be very accommodating and friendly. We are also delighted that you found...

Grande Prairie, Canada
Reviewed November 1, 2016

Close to West ED Mall!! Chop across the street was awesome! Clean rooms with great service and breakfast was worth it! Recommend this property for a great stay in Edmonton! Great location to other restaurants if one wants ethnic foods!

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Helpful?
Thank Craig R
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for your feedback and for taking the time to write about your experience in regards to your stay at Hilton Garden Inn West Edmonton. We are delighted to read that you enjoyed your stay with us and we greatly appreciate your recommendation. We do have a wonderful Restaurant called the garden Grille & Bar which is open daily...

Calgary, Canada
Reviewed October 31, 2016

Stayed for a couple weeks here for work. Our office is on the West Side so it was convenient. The area around the Hilton Garden Inn is not walkable at all. Sidewalks randomly disappear and it did not feel safe if you wanted to walk anywhere. Other than that, check in was efficient enough and rooms are clean and well...

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Helpful?
Thank Grant H
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay at the Hilton Garden Inn West Edmonton. We certainly appreciate your two weeks with us. We are happy you enjoyed your stay with us, with the exception of the sidewalks. We have addressed this with the City and we are hopeful they will install more sidewalks. I can assure you our area is very...

Peoria, United States
Reviewed October 31, 2016

This hotel is pretty well located. It sits across the street from a quite large mall. The hotel is an average hilton garden. Room could be updated. Internet speed is very good, breakfast options are very good and healthy (you have the non so healthy as well). Bear in mind that a regular taxi will charge you 72 canadian dollars...

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Helpful?
Thank Luis E
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Thank you for choosing to stay at The Hilton Garden Inn West Edmonton. We are surprised at your comment that we are an average Hilton Garden Inn, our team takes great pride in exceeding guests expectations. We do apologize that you feel that way. I am also wondering if you have our property mixed up with another property as there...

Reviewed October 31, 2016

This was our first stay in this hotel or in any Hilton hotel. We found the beds extremely comfortable. We appreciated the extra amenities of fridge and microwave. We appreciated the attention to detail with my food allergy. All the staff (cleaning, restaurant, and reception) were genuinely friendly and helpful and not just parroting corporate minimum requirements of service. We...

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Helpful?
Thank paisley1z
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Nothing pleases us more here at the Hilton Garden Inn West Edmonton than to hear that a guest had a great experience with us and they will definitely be returning for another. We appreciate your recommendation and are delighted you will be returning. Thank you for your review, we look forward to your return stay. Kind Regards, Kevin Sorensen Director...

Reviewed October 29, 2016 via mobile

Stayed here for one overnight. Wish it were longer. Free parking was good. Very clean. Friendly Staff. Good location. Room was very quiet and nicely furnished with lovely linens. Will definitely return.

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Helpful?
Thank RoodyAlberta
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

I would like to first thank you for choosing to stay with us at the Hilton Garden Inn West Edmonton. I'm delighted that you found all aspects of your stay to your liking. We pride ourselves on delivering an exceptional experience to every guest. Thank you for your kind review and we look forward to seeing you again and hopefully...

British Columbia, Canada
Reviewed October 26, 2016

Everyone at this hotel was so nice and helpful. From the phone call to make the reservation to calling back with questions about the shopping mall, pool facilities, shuttle service and the weather! The hotel was clean and the breakfast options were plenty and the coffee was good. The breakfast servers were very nice. I would highly recommend this hotel...

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Helpful?
Thank Jennifer B
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Many thanks for the kind words and wonderful review. We appreciate you choosing Hilton Garden Inn West Edmonton. I'm glad to see our accommodations and service met all your needs. We sincerely appreciate your high recommendation and your patronage of the Hotel and we look forward to welcoming you back soon. Kind Regards, Kevin Sorensen Director of Operations

Edmonton, Canada
Reviewed October 24, 2016

Friendly, staff, clean comfortable rooms, great west end location. Stayed just one night but would be very comfortable for multiple nights. Staff go out of their way to accommodate reasonable requests.

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Helpful?
Thank karenvJ7264PO
kevin_sorensen, Manager at Hilton Garden Inn West Edmonton, responded to this review

Nothing pleases us more here at the Hilton Garden Inn West Edmonton than to hear that a guest had a great experience with us. We are very pleased you enjoyed the rooms, staff and all the amenities we offer as well as our great location. Our team works very hard to ensure every guest has a wonderful experience. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated Hilton Garden Inn West Edmonton is 20 minutes away from Downtown Edmonton and only 5 minutes away from the West Edmonton Mall. It is located on 178th Street and Stony Plain Road. This vibrant hotel offers 160 beautifully appointed guest rooms, popular recreational facilities such as heated swimming pool and hot tub, reasonably priced casual dining service in the Garden Grille & Bar and newly openend Backyard Lounge & Patio, free Wi-Fi and local phone calls, only to list a few. The Hilton Garden Inn West Edmonton is sure to cater to your needs whether it for business or a nice getaway, "We Speak Success!" ... more   less 

Additional Information about Hilton Garden Inn West Edmonton

Address: 17610 Stony Plain Rd NW, Edmonton, Alberta T5S 1A2, Canada
Location: Canada > Alberta > Edmonton
Price Range: $95 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn West Edmonton 3*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Cancelon, Hotels.com, Odigeo, Travelocity, Priceline and HotelTravel.com so you can book your Hilton Garden Inn West Edmonton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hilton Garden Inn West Edmonton Alberta
Hotel Style:
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn West Edmonton staff and other travelers.
1 question
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Calgary
over a year ago

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Questions? Get answers from Hilton Garden Inn West Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Odd numbered rooms face away from Stoney Trail and was very quiet.”
 of 5 bubbles GrantH121, Oct 31, 2016 | Read review
“All rooms where we have stayed are quiet”
 of 5 bubbles hah7271, Sep 16, 2016 | Read review
“We had a king, floor 5 front facing, it was great!”
 of 5 bubbles traveler4735028, Sep 14, 2016 | Read review
“You get what you pay for”
 of 5 bubbles angelagP6611KB, Aug 25, 2016 | Read review
“higher than 2nd floor to have any type of view”
 of 5 bubbles jsjordan88, Jul 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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