I loved the location and there were lots of nice shops around. The valet was super nice and it’s a wonderful service to have. The hotel was very affordable and I enjoyed the breakfast. The hotel staff was nice and friendly.
Super clean room, friendly and helpful staff. Unfortunately due to covid there was no room service but they provided a good brown bag breakfast. The shower was a little bit noisy but it was not a dealbreaker.
Due to a house fire we and our service dogs needed to stay at a hotel. We had tried a few already and had terrible experiences. This hotel had a great deal and we booked in. We ended up staying multiple nights. The staff are fantastic. Super accommodating, friendly, helpful, problem solvers and go above and beyond. Hotel and room was extremely clean. Covid procedures are properly followed. Our breakfast was provided brown bag style. Extra thank you to Ashley who checked us in, Adrian at the desk in the am and James in the evening, You ALL went above and beyond and are excellent representatives for the hotel, I hope you get the recognition you deserve.
We really enjoyed our stay. The room was very well appointed, the beds were comfortable and I really enjoyed the Illy Nespresso coffee. The front desk staff did an excellent job of explaining all of the COVID-19 protocols and restrictions. The offsite parking was a bit of a drag as it is about a block and a half away, it was -27 the day we were there, however it is secure and heated so I was very grateful for that. I’ll stay here again for sure.
Nestled in nicely among Whyte avenue shops and restaurants, Metterra’s location is perfect.The staff were very professional, friendly and helpful. The room was very welcoming, warm and clean, with it's quality of light, king size bed, and a beautiful view of Whyte avenue as far as the eye could see.
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