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Courtyard Edmonton Downtown

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Courtyard Edmonton Downtown
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360 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Reviewed yesterday NEW

During our five day stay at this Courtyard my wife and I interacted with three different parking valets, three different front desk people, two different bartenders, three different restaurant servers and one lady in the maintenance department. We have never before interacted with so many people at a facility that were, to a person, as nice, friendly and helpful as...

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Helpful?
Thank James N
Kalamazoo, Michigan
Reviewed yesterday NEW

The view is absolutely spectacular....at least from the 11th floor. Same view from the Riverside Bistro. The chef on duty - Randeep Negi is extremely friendly - puts a personal touch on his service. Could not have been more accommodating. But the person who deserves the most credit is Alejandra, the server. My advice to the manager is to get...

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Helpful?
Thank liss539
Calgary, Canada
Reviewed 6 days ago NEW

My brother and I had an Exhibit booth at the Edmonton Fan Expo in late September and stayed at the Courtyard Marriott. We arrived only to have an incredibly warm welcome from Girly at the front desk. During our stay, Grace at the front desk and others were equally accommodating and welcoming. Valet parking was cheaper than self parking and...

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Helpful?
Thank CaptDrLarry
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear CaptDrLarry, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and serves as encouragement to our team who work hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Vivian Wagner General Manager

North Vancouver, BC
Reviewed 1 week ago

Stayed two nights on business, usually stay at the Delta, but it was full so got routed to Marriott Courtyard. Worked out fine, close to business meetings I had and across the street from two restaurants I ate at. Would stay again at either hotel. Breakfast was quick, staff friendly and efficiency. Even go to work off my breakfast walkinmg...

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Helpful?
Thank paulowlcourt
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear paulowcourt, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. I'm very sorry for the false fire alarm that occurred during your departure. Thank you for your time in reviewing your experience, and we hope to host you again soon....

Peace River
Reviewed 3 weeks ago

My stay at the Marriott was okay. Usually hotel beds are comfy and soft but not this one. It was stiff and the linens were not put together nicely. The room was cold and then the next it was unbearably hot. We had to ask for a fan which is ridiculous for the amount of money you spend a night...

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Helpful?
Thank AWPR
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear AWPR, I'm very sorry that our beds were not to your liking and that you had issues controlling the temperature of your room. We value your feedback and will take your comments under consideration as we strive to meet the needs of our guests. It was kind of you to note our friendly service. Thank you for choosing us...

Edmonton, AB
Reviewed 3 weeks ago

I'm usually a big fan of the Marriott chain, but this one did nothing for me. There was no place to park for check-in. The front desk staff seemed nice, but didn't give any details as to what the hotel had to offer. Parking was very expensive, more than what I pay downtown Calgary. The room had a nice view,...

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Helpful?
Thank Candaceun
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear Candaceun, I'm very sorry that you had a frustrating arrival experience due to parking. I regret that we did not provide you with the exceptional stay that you have come to expect from the Marriott brand. We value all your feedback, both positive and recommendations for improvement, as it allows us to serve our guests better. Thank you for...

Regina, Canada
Reviewed 3 weeks ago via mobile

I do not recommend staying here. We had booked 5 rooms with family members. 3 of us were showing up Saturday two had booked for Friday and Saturday but could not make it on Friday and knew they would be charged for Friday. No big deal things happen. But when they went to check in Saturday they were told their...

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Helpful?
Thank markwU3356OR
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear markwU3356OR, Thank you for your attention to reviewing our hotel. When a guest does not show up for their confirmed arrival date without cancelling, the entire reservation is cancelled and the cancellation fee of first night is charged. I regret if this was not effectively communicated and I'm sorry for any frustration caused. We value your feedback and will...

Stony Plain, Canada
Reviewed 4 weeks ago

My Fiancé and I booked with this hotel a year ago, and were pleased with our room. It was large, and the staff was great! We booked again a year later, the price of parking went up, and the room we were given was literally half the size for the same money. That didn't work for what we were at...

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Helpful?
Thank 74Charles
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear 74Charles, Welcome back! We appreciate you taking the time to share your experience. My heartfelt apologies for your disappointment in the initial room type you were assigned; I'm glad that our team was able to offer you an alternative. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see...

Reviewed 5 weeks ago

I showed up late, while there was a gentleman at the desk, he was not the front desk help.He called immediately for someone to come up, but I did have to wait for a bit to check in. Once checked in I was able to valet my car, which is good as there is pay parking, but at that time...

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Helpful?
Thank Shannon D
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear Shannon D, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our amenities and location while in town. I appreciate your comments regarding valet parking and I have taken note. There is no better compliment than a return visit, so we hope to...

Glendale, Arizona, United States
Reviewed October 18, 2016

The hotel is very nice, good breakfast buffet, 2 types of scrambled eggs, bacon, sausage, pastries and bread, coffee, juice, yogurt, cereal and fresh fruit. Walking distance to Rodgers Place (maybe not so much in the winter) and a large indoor mall a few blocks away. Many restaurants close by. The room service food was excellent, I loved the fish...

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Helpful?
Thank Craig D
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear Craig D, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Vivian Wagner General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Edmonton Downtown

Address: 99th Street & Jasper Avenue 1 Thornton Crt NW, Edmonton, Alberta T5J 2E7, Canada
Location: Canada > Alberta > Edmonton
Price Range: $86 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Edmonton Downtown 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Courtyard Edmonton Downtown Hotel Edmonton
Edmonton Courtyard
Courtyard Edmonton Downtown Alberta
Hotel Style:
#30 Business Hotel in Edmonton
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Questions & Answers

Questions? Get answers from Courtyard Edmonton Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“10th floor facing east was quiet and close to elevators and ice machine”
 of 5 bubbles B4129XSjamesn, yesterday | Read review
“Spectacular view”
 of 5 bubbles liss539, yesterday | Read review
“ask for a River view”
 of 5 bubbles CaptDrLarry, 6 days ago | Read review
“Ask for a corner room, as they are huge in comparison, and you pay the same price for both”
 of 5 bubbles 74Charles, 4 weeks ago | Read review
“7th floor view is great”
 of 5 bubbles 88shannond, 5 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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