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Courtyard Edmonton Downtown

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1 Thornton Court, 99th Street & Jasper Avenue, Edmonton, Alberta T5J 2E7, Canada
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332 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Vancouver
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

So I stayed her while on business in Edmonton. A few of my colleagues had stayed here and said it was reasonable and close to some good restaurants. I booked a City View King Room based off their recommendation but when I went to find the room, I should have guessed something wasn't right. It was tucked away in the... More 

Helpful?
Thank MRJENKINS76
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear MRJENKINS76, I'm very sorry that the location of your initial room was not to your liking and I sincerely regret our billing error. I'm glad to hear that our team did their best to make things right and offer an upgrade in accommodations as a good faith measure for the frustration we caused you. We appreciate your attention to... More 

Melbourne, Australia
Level Contributor
97 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at the hotel for one night and really enjoyed it. It's newly renovated and has a great patio overlooking the water. The rooms are spacious and have the regular courtyard look which is perfect for any type of visit. Everything in the room was clean a the bed was very comfortable. The staff was super friendly and eager to... More 

Helpful?
Thank LouAndEm
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear LouAndEm, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our friendly service and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Vivian Wagner General Manager More 

Amsterdam, The Netherlands
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

My friends and I stayed here for two night to celebrate my birthday. Prior to our arrival date, I've called the front desk if we could get an early check-in since one of my friends will arrive early from a long trip. At first, the phone just kept ringing for more than 10 times before I spoke to an agent,... More 

Helpful?
1 Thank Naruske L
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear Naruske L, I'm glad that you enjoyed our location and view on your special day. I'm very sorry that our front desk did not make your feel welcomed or special on your birthday. We appreciate your feedback and will use it to foster improvements. Thank you for choosing us for your celebration. Sincerely, Vivian Wagner General Manager More 

Calgary, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I've stayed at the downtown Marriott Courtyard a few times for business now, and have always been exceptionally happy with it. I've chosen the hotel due to it's proximity to my Edmonton office and the great river valley views. Sure, it's a little dated - that happens when you're not brand new - but the staff is great, and they... More 

Helpful?
Thank Glen A
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear Glen A, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Vivian Wagner General Manager More 

Fort Simpson, Canada
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here en route to Calgary. The front desk staff was friendly, and check in was a breeze. When we got to our room, the AC was on, which for me definitely wasn't a problem as I like it cold, but for those who don't like to see their breath it's a bit much. My husband... More 

Helpful?
1 Thank Ada B
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear Ada B, As our valued guest, we appreciate your feedback and are delighted to hear that you and your husband had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your... More 

Saskatoon, Canada
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Views were amazing, room was nice and clean but wasn't aware of construction outside which was really noisy. Ask for a room away from the elevator (as usual) but it seems noise travels a lot. Staff were nice and helpful. We had a late check in with no problems. They automatically hold rooms until 3 am which is great for... More 

Helpful?
1 Thank Jazmin B
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear Jazmin B, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. I have noted your feedback regarding noise pollution. We appreciate... More 

Toronto, Canada
Level Contributor
154 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
4 of 5 stars Reviewed June 17, 2016

First time here - superb nice welcome - excellent staff. Up to the room - very nice!! the view is awesome even from the bathroom! Nice bed - comfortable and layout which is practical and functional. Tons of power outlets, nice shower and spacious enough. Not too sure about house keeping - my alarm clock should be set to OFF... More 

Helpful?
Thank Spencertraveller
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear Spencertraveller, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant overall. I’m glad you enjoyed our front desk service and pretty views. Please accept my sincere apologies for your experience in our restaurant. We appreciate all your feedback as it allows us to monitor... More 

Canada
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 11, 2016

The room I stayed in (623) was very large (for standard hotel room) and had exceptional views. Although the rooms are a bit worn and outdated it is pretty consistent with other Courtyard hotels. I ordered room service, and was pleasantly surprised.

Helpful?
Thank Renee H
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear Renee H, We are delighted that you took the time to write. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your... More 

Halifax, Canada
Level Contributor
124 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 8, 2016

I just returned from a 4-night stay at this hotel. It was just beside the convention centre where my business was, perched on the edge of the river bank with a beautiful view in several directions. The room was fairly spacious and comfortable. The only noise I heard once in my room was the occasional door slamming. The service at... More 

Helpful?
Thank David W
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear David W, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Vivian Wagner General Manager More 

Lethbridge, Canada
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2016

Our stay at the Courtyard was awesome....Staff were exceptional from check-in to checkout!! Dennis the Valet parking attendant is a phenomenal asset to the Hotel. Thanks so much to all!!! Cheers Gothic Knight

Helpful?
Thank Gothic K
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review

Dear Gothic K, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the friendly service you received while staying with us. I thank you for your time in reviewing our hotel. We hope to host you again soon. Best, Vivian Wagner General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Edmonton Downtown

Address: 1 Thornton Court, 99th Street & Jasper Avenue, Edmonton, Alberta T5J 2E7, Canada
Location: Canada > Alberta > Edmonton
Price Range: $76 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Edmonton Downtown 3*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Expedia, Marriott, Hotwire, Hotels.com, Priceline, Booking.com and Travelocity so you can book your Courtyard Edmonton Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Edmonton Downtown Hotel Edmonton
Edmonton Courtyard
Courtyard Edmonton Downtown Alberta
Hotel Style:
#30 Business Hotel in Edmonton
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