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West Edmonton Mall Inn

Traveler (17)
Room & Suite (47)
Dining (9)

About

Location
Cleanliness
Service
Value
Located steps away from West Edmonton Mall, WEM Inn hosts 88 tastefully decorated guest rooms that offer ultimate comfort and convenience at a reasonable rate. Perfect for families, couples, or the business traveler.
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Property amenities
Free High Speed Internet (WiFi)
Concierge
Dry Cleaning
Multilingual Staff
Non-smoking hotel
Wheelchair access
Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Family
HOTEL CLASS
489Reviews
101Photos
4Q+A
38Room tips
Traveler rating
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Popular mentions
It's at a great location in terms of the west Edmonton mall and restaurants Breakfast is a great bonus . Will definitely go again with the family but I hope they have shuttle from the airport to n from
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Review collected in partnership with this hotel
Response from fantasylandwem, Manager at West Edmonton Mall Inn
Responded 2 days ago
Hello Sightsee53006185708, Thank you for your review and for choosing West Edmonton Mall Inn! We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel. To check future availability and promotions, feel free to give us a call directly at 1-800-737-3783 and one of our in-house reservations agents will be happy to assist you.
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Rooms were very dirty!!!! Sink wasn’t even wiped from previous person, hair in the sink and bed. Comforter on bed was crusty with stains. Baseboards and by bed was disgusting. I felt dirty :( Trina were very humid and musty even with fan running
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Review collected in partnership with this hotel
Response from fantasylandwem, Manager at West Edmonton Mall Inn
Responded 3 days ago
Hello Jet15261177472, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on directly to our Executive Housekeeper. We do hope you give us another chance as we will definitely improve our services.
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Room are a bit outdated but a lot cheaper then staying in the wem! Breakfast don’t have many choices! Rooms overall wasn’t to bad! Could use better pillows!! Walking distance to the west Edmonton mall
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Review collected in partnership with this hotel
Response from fantasylandwem, General Manager at West Edmonton Mall Inn
Responded 4 days ago
Hello Paradise14021519165, Thank you for your feedback. We truly appreciate it as this helps our team continue to improve on and provide the best service possible for our guests. West Edmonton Mall Inn is conveniently located just across the street from West Edmonton Mall, so guests do not need to worry about making extra transportation arrangements. We offer complimentary surface parking, complimentary WiFi, and complimentary breakfast! We do have various discounts and packages which may include an upgraded buffet breakfast at the L2 Grill restaurant located next to Fantasyland Hotel inside West Edmonton Mall. Feel free to give our Reservations Department a call at 1-800-737-3783 the next time you are planning a visit to the area and one of our agents will be happy to assist you in finding the best deal for your stay!
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We always stay at West Edmonton Mall Inn and we recommend it to all our friends and family members to stay there when they are visiting Edmonton area. We enjoy the relaxed atmosphere and convenient location.
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Review collected in partnership with this hotel
Response from fantasylandwem, General Manager at West Edmonton Mall Inn
Responded 5 days ago
Hello Dreamer19533768814, Thank you so much for continue to choose West Edmonton Mall Inn as one of your hotel accommodations of choice! Our location is definitely one of the key benefits of staying with us, especially if you are visiting West Edmonton Mall. Being directly across the street from the mall means guests do not need to worry about making extra transportation arrangements since all the mall has to offer is only a short walking distance away! We thank you for sharing your experience with us and look forward to your next visit!
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Great value for a weekend trip with the family. But it is a noisy hotel due to the number of families staying. Lots of kids running up and down the halls. I would still recommend, just bring some ear plugs.
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Review collected in partnership with this hotel
Response from fantasylandwem, General Manager at West Edmonton Mall Inn
Responded 6 days ago
Hello Linda V, Thank you for sharing your feedback with us. Our location is one of the best reasons why guest book with us. The West Edmonton Mall Inn is just across the West Edmonton Mall, which makes it very convenient for our guest to shop over 800 stores, dine at various restaurants and food court that offer different delicacies, as well as enjoy the indoor attractions that the mall has to offer without driving a distance. We are happy that you and your family enjoyed weekend trip with us, and we hope to see you again soon. If you wish to book ahead, please do call our Reservations Department at 1-800-737-3783.
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All photosTravelerRoom & SuiteDining Pool & Beach
Professional photo exclusively commissioned by TripAdvisorWest Edmonton Mall Inn
The Standard Room at the West Edmonton Mall Inn
Professional photo exclusively commissioned by TripAdvisorWest Edmonton Mall Inn
The Standard Room at the West Edmonton Mall Inn
Professional photo exclusively commissioned by TripAdvisorWest Edmonton Mall Inn
The Standard Room at the West Edmonton Mall Inn
Camas e quarto amplo
Standard Room
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It was included with our room because of our extended stay. We stayed 5 nights and the hotel gave us water park pass's and Galaxy land pass's. Talk to the front desk when reserving and they will let you know the best price depending on your stay. Reason being is you can's get the pass's cheaper anywhere else. But you could have them included. Hope this helps.
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is this walking distance to the mall?
Definitely, right across the street.
1 vote
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Do you have adjoining rooms?
Yes we did
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Do you have adjoining rooms?
Hello Tanya D, We certainly do have adjoining rooms on all three of our floors. The rooms that adjoin would be our standard with 2 queen beds. If you have any other questions or concerns feel free to call us toll free at 1-800-737-3783.
0 votes
"We stayed on the main floor so it was easy access from lobby. Faced the parking lot, but with a/c on couldn't hear any noise!"
"Do not book room 129 as the smoking area is directly outside the window. Ask for a room away from the breakfast area - noisy."
"find another hotel"
"Do not stay here as there are far better options near by for less money!"
"Make sure your getting what you ask for!! ex NON smoking!!"
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PRICE RANGE
$92 - $178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
west edmonton mall hotel edmontonwest edmonton mall innwest edmonton innwest mall edmontonwest mall hotel edmonton
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
88
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