We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

West Edmonton Mall Inn

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
West Edmonton Mall Inn
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

194 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 184: English reviews
Flin Flon
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

We had booked this hotel to stay in the same hotel as our children/grandchildren. But our children had booked and put there credit card to hold the room and told the hotel they where coming in very very late. When they got there the hotel had given there room away. Just what you want at 4:00am!! They did upgrade them... More 

Helpful?
Thank cankicker
Vermilion, Canada
Level Contributor
378 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This inn is located right across the street from Bourbon Street (entrance 6) in West Edmonton Mall (to the north of the mall). You could park in the smaller parking lot or park underground for a fee. The room was about $200. A continental breakfast was included - bread, cereal, apples, oranges, juices, coffee. The rooms were a good size... More 

Helpful?
Thank Karen K
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi Karen K, Thanks for the review. We hope to see you again soon. More 

Fort St. John, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here for the weekend.The location is very good(right across from mall).But the room was very dirty.Security is an issue,as someone tried to break into my vehicle,breaking the door lock.I told the front desk and they did not care.Decided to leave a day early and was told i still have to pay for the extra day.We will never stay there... More 

Helpful?
Thank scott m
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi scott m, We are so sorry to hear about your most recent stay and the issues you encountered. West Edmonton Mall Inn has 24 hr security and the parking lot is monitored on a regular basis, we will be sure to follow up with them in regards to your concerns. If you would like to discuss your issues in... More 

Olds, Canada
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked this hotel as it was close to the West Edmonton Mall, and the pricing seemed reasonable. We arrived a bit early and our room was not ready. We had to use the washroom after a long drive. The male desk clerk indicated they did not have any public washrooms for use. We left and went to the mall.... More 

Helpful?
Thank Debbie S
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi Debbie S, we are sorry to hear that your stay with West Edmonton Mall Inn did not meet your expectations. We would like to discuss these issues with you in more detail. Can you please contact the Rooms Division Manager, Marilyn at Marilyn.fulay@flhwem.com so we can get more details on your issues. More 

Brandon, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

This was a repeat visit for us as we stayed here about 5 years ago. The room was smaller but clean. Ours had 2 queen beds. Front desk staff was very friendly. There is no restaraunt in the hotel but the mall is right there and a short walk. Best part is you get passes to the Water park or... More 

Helpful?
Thank twoshell
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi twoshell, Thanks for your review. It was nice to hear that you enjoyed your stay. We hope to see you again soon. More 

Toronto, Canada
Level Contributor
72 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed July 12, 2016

The hotel looks out of dated, but it provides good quality servives. The bed is very comfortable and clean. The free breakfast is ok, limited choices. The free wifi uses the same wifi network as in the mall. No password needed, which concerns security issues, maybe. No microwave in room. And they charge $1.50 for one bottle of water in... More 

Helpful?
1 Thank Aliu66
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi Allu66, We were happy to hear that you enjoyed your service and room. We hope to see you again soon. More 

Rossland, Canada
Level Contributor
5 reviews
4 hotel reviews
3 of 5 stars Reviewed July 12, 2016 via mobile

The staff are wonderful and very accommodating. I love the soap in the bathroom and the rooms were quite clean. The down side is that the breakfast was very little-toast, cereal, yogurt,coffee. I didn't like the bottle of waters in the room on the counter that you could purchase (tacky). Also room 129 is right near the smoking area and... More 

Helpful?
Thank Sheila D
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi Sheila D, Thank you for letting us know how your stay was. We were happy to hear that you found the staff wonderful and accommodating and the rooms met your expectations. We will be sure to pass on your concerns in regards to the waters, noise and smoking areas and see how we can improve in those areas. Thank... More 

Prince George, Canada
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed July 11, 2016

Every single pillow in our room was covered in stains - urine, blood spots and/bodily fluids. Several attempts to rectify the situation led no where. Packed up my things and contacted the booking company directly. Was being told there was no extra pillows and could give us another room, but no guarantee they would be clean either. It was 11:30... More 

Helpful?
Thank razzette
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

HI razzette, Thank you for taking the time to let us know how your stay was. We would appreciate it if you please contact our Rooms Divison Manager, Marilyn by e-mailing marilyn.fulay@flhwem.com to discuss your concerns? We look forward to hearing from you. More 

Gold Coast, Australia
Level Contributor
100 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed July 9, 2016 via mobile

So we book here to rendezvous with another family member before heading together to Jasper. He books from the USA and gets his room for about $100 CAD. I book from Australia via Expedia and get a rate of $180 CAD. What an absolute ripoff. The room itself was Ok for $100 but not $180, by Canadian standards. Included a... More 

Helpful?
1 Thank Warren S S
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi Warren S S, Thank you for your review. Could you please contact our Rooms Division Manager, Marilyn Fulay at marilyn.fulay@flhwem.com to discuss your concerns in more detail? We look forward to hearing from you. More 

vaughan, on
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 8, 2016 via mobile

Just next to the mall, room was clean, mini continental breakfast ( don't expect waffles, oatmeal, scramble eggs, sausage patty etc because there's no cooking appliances). Big park behind hotel with play structure. We got waterpark/ amusement park passes included making the hotel cost very affordable. Someone left pet poop on stairwell (it was not hotels fault). The other thing... More 

Helpful?
Thank leem02
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi Leem02, Thanks for your review. it sounds like you and your family took advantage of our hotels great location and promotions. Next time you travel and would like to be close to another reservation be sure to notify us before you arrive that you would like to be close and we can put that request on your reservation for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

25 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (12)
Viewed
Bathroom (2)
Viewed
Room/Suite (5)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (13)
Viewed
Hotel & Grounds (7)
Viewed
Bathroom (2)
Viewed
Room/Suite (2)
Viewed
View from Room (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Edmonton hotels
Fantasyland Hotel & Resort
#24 of 93 in Edmonton
3.5 of 5 stars 955 reviews
Show Prices
Show Prices
Show Prices
Place LaRue
Hampton Inn & Suites by Hilton Edmonton/West
Place LaRue
Comfort Inn Edmonton West
Comfort Inn Edmonton West
#57 of 93 in Edmonton
3.5 of 5 stars 166 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service

Additional Information about West Edmonton Mall Inn

Address: West Edmonton Mall Hotel 17504 90 Ave NW, Edmonton, Alberta T5T 6L6, Canada
Location: Canada > Alberta > Edmonton
Price Range: $96 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — West Edmonton Mall Inn 2*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Hotwire, Travelocity and Odigeo so you can book your West Edmonton Mall Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
West Edmonton Mall Hotel Edmonton
West Edmonton Inn
West Mall Edmonton
West Mall Hotel Edmonton
West Edmonton Mall Inn Alberta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay