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West Edmonton Mall Inn

Booking.com$91*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
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West Edmonton Mall Inn
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213 Reviews from our TripAdvisor Community

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Showing 202: English reviews
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Reviewed 2 weeks ago

This hotel is wonderfully located - right across the street from the West Edmonton Mall and within easy walking distance. Reasonably priced and comfortable rooms. Very clean and all the basics covered. The only downside is the breakfast included with your stay. The breakfast room is extremely small and very little selection is available. Two kinds of cold cereal, cold...

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Helpful?
Thank Kbrophey
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi Kbrophey, Thank you for your review! The Inn's location is definitely a plus for our guests since it is conveniently located right across from West Edmonton Mall. We are sorry to hear that the Inn's breakfast selection did not meet your needs. There is a restaurant affiliated with the West Edmonton Mall Inn called 'L2 Grill' located inside of...

Winnipeg, Canada
Reviewed 3 weeks ago

My family and I stayed at this hotel for 3 nights. It was very easy to find: right across from the West Edmonton mall (5 minute walk!) So unbelievably convenient for us as the whole trip was based on going to the mall each day. This is not a big hotel; 3 floors which I found to be quite nice...

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Helpful?
Thank kews2000
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi kews2000, Thank you for your review of West Edmonton Mall Inn. It's always nice to hear about our guests experience and we will be sure to pass on your positive feedback to our team. We hope to see you again soon.

Saskatoon, Canada
Reviewed March 13, 2017

Travelling the 700kms was worth it, especially when we had no reservation and not too mention how convenient it was to the mall, especially not having to drive. My family and I enjoyed the stay, it was very good.

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Helpful?
Thank jenwolverine
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi jenwolverine, It is so nice to hear that you thought the 700Hm trip was worth it. It sounds like you and your family enjoyed your stay and we were grateful that you chose our property to accommodate all of you. We hope to see you again on your next trip to Edmonton.

Reviewed February 26, 2017 via mobile

Excellent service and hospitality. The sorroundings are good and accesible to the business center and recreational parks and areas. Easy to find. Nice room and amenities. Front desk officers are very welcoming and kind.

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Helpful?
Thank John A
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi John A, We appreciate you taking the time to review your most recent stay at West Edmonton Mall Inn. We were pleased to hear that you enjoyed your time with us.

Regina, Canada
Reviewed February 25, 2017 via mobile

We just stayed here for 3 nights with my family and we were pleasantly surprised with the stay. We read some negative reviews and were a bit unsure of the hotel. I wanted to write a review to help anyone looking to make a decision. Our rooms were clean, spacious, and the beds were comfortable with lots of pillows. We...

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Helpful?
1Thank Tachmo
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi Tachmo, We appreciate you taking the time to review your stay with us. It sounds like you and your family enjoyed your stay and we enjoyed hearing about your experience. We look forward to having you stay with us again.

Canada
Reviewed February 24, 2017

My family stayed at the West Edmonton Mall INN on the 16th of Feb /17 . It is directly across the street from the West Edmonton Shopping Mall. We flew in from Vancouver. A few days before our arrival we called and requested an early check in as we had to attend a memorial is the early afternoon and needed...

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Helpful?
Thank PGBCtravellers
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi PGBtravellers, Thank you for your review. We were so happy to hear that Zelina was able to accommodate your early arrival request. We will be sure to pass on your thanks to her and let her know that your hard work did not go unnoticed and was appreciated. We look forward to seeing you again soon.

Winnipeg, Canada
Reviewed February 22, 2017

Checked in on Feb 16th and stayed to Sunday the 19th. Love the location across the street from the mall. We chose not to rent a car for the few days spent in Edmonton and turns out, we didn't need to either. With the mall just steps away, cabs everywhere, this hotel is a perfect affordable place to stay while...

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Helpful?
Thank MateoTony
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi MateoTony, Thank you for your review. We were happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon.

Goodyear, Arizona
Reviewed February 18, 2017

We stayed a week at the West Edmonton Mall Inn and enjoyed it very much. The staff was wonderful and especially the lady in the breakfast room. She was always making us feel welcome and asked about our day. The Inn is located just across the street from the mall and then we walk through the mall to get to...

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Helpful?
Thank Sharon E
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi Sharon E, Thank you for your review. We appreciate you taking the time to let us know about your positive experience. We look forward to having you stay with us again soon.

Calgary, Canada
Reviewed February 18, 2017 via mobile

I was looking forward to taking my 2 year old to Galaxyland. I made two noise complaints, one at 1am another at 2am. I could hear both the people beside and above us. The person at the front desk said they really only do something after a third complaint. They also could t do anything for us since we booked...

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Helpful?
Thank jenjen1980_11
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi jenjen1980_11, Thank you for your review. We apologize for the experience you encountered with noise concerns. Could you please contact the Manager by emailing Christopher.Thomas@flhwem.com with your contact information so he can discuss your concerns in more detail? Thank you.

Reviewed February 11, 2017

We stayed here only because they offered free West Edmonton Mall water park tickets with the nights stay. The hotel is sub par compared to the pictures, rooms were not that clean. The renovations in the bathroom were newer but didn't allow fore the toilet lid to open all the way. The free breakfast was a complete joke. The two...

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Helpful?
Thank Yousuck1515
Fantasyland H, General Manager at West Edmonton Mall Inn, responded to this review

Hi Yousuck1515, Sorry to hear that West Edmonton Mall Inn did not meet your expectations. We will take your feedback to our team and discuss how we can improve our ways to better suit our guests needs.

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26 photos of this hotel

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05/07/2017 05/08/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service

Additional Information about West Edmonton Mall Inn

Address: 17504 90 Ave, Edmonton, Alberta T5T 6L6, Canada
Location: Canada > Alberta > Edmonton
Price Range: $99 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — West Edmonton Mall Inn 2*
Number of rooms: 88
Reservation Options:
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Also Known As:
West Edmonton Mall Hotel Edmonton
West Edmonton Inn
West Mall Edmonton
West Mall Hotel Edmonton
West Edmonton Mall Inn Alberta
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Questions & Answers

Questions? Get answers from West Edmonton Mall Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room on the 3rd level just because of the continental breakfast”
jenwolverine, Mar 13, 2017 | Read review
“We asked for a room that looked north...just in case we could see the Northern Lights.”
SharonE896, Feb 18, 2017 | Read review
“Rooms on the back side are quieter.”
debbiesI8957PE, Aug 4, 2016 | Read review
“Ask to see your oom beforehand”
razzette, Jul 11, 2016 | Read review
“Rooms at the rear are quieter.”
alyukon, Jun 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$91* /night
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TripAdvisor$91
Hotels.com$91
Priceline$91
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*Disclaimer
Prices are for 1 room, 2 adults
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