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Edmonton Inn and Conference Centre

747 reviews
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Traveler (67)
Room & Suite (30)
Dining (8)
Overview
  • Excellent14%
  • Very good17%
  • Average29%
  • Poor21%
  • Terrible19%
Nov 5, 2017
“Dated old Radisson provided pleasant stay! ”
Apr 11, 2017
“Victoria stay awhile”
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (747)Write a Review
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1 - 5 of 740 reviews
Reviewed December 11, 2017 via mobile

The hotel is very very outdated. It’s basically unchanged since my first visit 34 years ago. The hallways have new carpet and paint. The room I had had a comfy bed but was also outdated right down to the antique tube style tv. If you...More

Thank Mike N
Response from Ravs1979, Manager at Edmonton Inn and Conference CentreResponded December 12, 2017

Dear Mike N Thank you very much for the feedback. It is very unfortunate to hear that we were not able to meet and exceed your expectations this time. I truly apologize for the inconvenience caused. I would like to take the opportunity to inform...More

Reviewed November 8, 2017

Worst service ever, I have eaten in the hotel restaurant twice (because my employer provides accommodation here). Food is ok service is horrible, unfriendly, unhelpful, slow..... had to ask for water slow in bringing, no coffee refills offered, slow in sitting me and bringing menu...More

1  Thank rockymtntraveler2015
Response from Ravs1979, Manager at Edmonton Inn and Conference CentreResponded December 12, 2017

Dear Rockymtntraveler2015 Thank you very much for the feedback. It is very unfortunate to hear that we were not able to meet and exceed your expectations this time. I truly apologize for the inconvenience caused. Your feedback is important to us and we will make...More

Reviewed November 5, 2017 via mobile

Maybe it's a classic case of you get what you pay for. Maybe it's outlandish customer expectations. Whatever the reason for mixed-bag reviews of this massive hotel and conference centre, once a Radisson and now owned by Nova hotels, my stay at the EICC was...More

Thank DJSHOWBOY
Response from Ravs1979, Manager at Edmonton Inn and Conference CentreResponded December 12, 2017

Dear DJSHOWBOY Thank you very much for the feedback. We are glad that you have enjoyed your overall stay with us and took time to write such a detailed review for the hotel. We are currently upgrading our TV service provider to optic TV which...More

Reviewed October 23, 2017

The buffet was lacking in variety for the $35.95 per person that we paid for the Sunday Brunch. I can't complain much about the service because there was NONE. Prime rib was cold. The rest of the food was warm, not hot. Basically hugely overpriced...More

Thank Karen E
Response from Ravs1979, Manager at Edmonton Inn and Conference CentreResponded December 12, 2017

Dear Karen E Thank you very much for the feedback. It is very unfortunate to hear that we were not able to meet and exceed your expectations this time. I truly apologize for the inconvenience caused. Your feedback is important to us and we will...More

Reviewed October 11, 2017

Stayed in the Edmonton Eskimo "Parlour" suite. It was a very large. LR, 2 sofa beds, boardroom table, kitchen and 3 balconies! you could see downtown to the east and north of the suite. We were upgraded as there wasn't a king suite available for...More

Thank ladolcevita59
Response from Ravs1979, Manager at Edmonton Inn and Conference CentreResponded October 12, 2017

Dear Ladolcevita59 Thank you very much for the feedback. We are glad that you have enjoyed your upgraded suite during your recent stay. We will make sure to keep serving you with unparalleled service every-time you stay with us. Yours Sincerely Ravi Prakash Director of...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$85 - $129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Green Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms
Details
Price range
$85 - $129 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Green Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (67)
Room & Suite (30)
Dining (8)
Hotel & Grounds (37)
Bathroom (8)
Business Center & Event Rooms (3)
Questions & Answers
Ask a question
Judy C
October 24, 2016|
AnswerShow all 3 answers
Response from Eric L | Reviewed this property |
no LRT runs from the hotel, my error yesterday in my answer a taxi would be approx. $15 each way, uber is normally around $10 each way. you can get public transit as the bus stops across the road, but you need to do approx... More
0
Votes
Natasha W
August 24, 2016|
Answer
Response from Dale T | Reviewed this property |
I had no issues but because I booked through a hotel site I did not get the free breakfast but you are not missing much
0
Votes
Natasha W
August 24, 2016|
AnswerShow all 3 answers
Response from Judy B | Reviewed this property |
Natasha, we called and booked with a credit card. As suggested previously I would call them back and check on your status.
0
Votes
Room Tips
"Best view from this suite, could see all of downtown Edmonton, Rogers place included."
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"Pick a different hotel"
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"Ask for the East tower as it has been renovated."
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"don't expect much"
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