We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Edmonton Downtown

Traveler (51)
360
Panoramas (7)
Room & Suite (178)

About

#38 of 97 hotels in Edmonton
Location
Cleanliness
Service
Value
Smoke Free Downtown Edmonton Hotel's Location is IdealThe Holiday Inn Express Edmonton Downtown offers unparalleled service & amenities for your next visit to Edmonton, Alberta. Our hotel's staff will make your stay memorable.Guests of our renovated Edmonton hotel know our location, in the heart of downtown, means they can walk to the Alberta legislature, TELUS Field or the Citadel Theatre. There are so many things to do in Edmonton, from the 30 annual festivals, events at Rexall Place and the wonders of the West Edmonton Mall, that only a downtown Edmonton hotel's location will do.Corporate travelers know that a hotel's location in Edmonton can help them and our downtown location means easy access to the University of Alberta and the Shaw Conference Centre. We know what business travelers want when they travel, so we have free high-speed, wired and wireless Internet access throughout the hotel. There's a 24-hour Business Centre and meeting rooms that can seat up to 200 people and we'll even handle your catering needs.Our guests know that the Holiday Inn Express Edmonton hotel's amenities add value to their stay. There's the free breakfast buffet each morning and easy access to the Free Press Bistro in the hotel. 90% of our rooms feature a balcony as well as a pillowtop mattress. You can relax in the indoor pool, whirlpool or the steam room after a workout in the Fitness Centre. Stay Smart at our Holiday Inn Express Edmonton Hotel.
Read more
Property amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Pool
Restaurant
Breakfast included
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Show more
Room features
Microwave
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Centrally Located
Hotel links
Visit hotel website
Special Offer:Save More on Your Rate
Hotel deals
387Reviews
4Q+A
58Room tips
Traveler rating
  • 105
  • 164
  • 67
  • 26
  • 25
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
Check in was quick and efficient, the agent explained everything pertinent including the pool and hot tub (which I hadn’t realized there even was at this hotel). I liked that the room had a balcony with a nice view of downtown. The room was spotless when I checked in, but
Read more
So this is my 3rd stay here.The rooms have always been clean.The staff for the most part pretty good.My screen door kept falling off the tracks and the screen full of dust,so I cleaned it.I told front desk and they did not seem to care.I was there 6 nights and was leaving mid
Read more
Response from IHGService, Guest Relations Manager at Holiday Inn Express Edmonton Downtown
Responded Apr 16, 2019
Hello wendy c, We always take pride in making our hotels as your home away from home. I appreciate that you took the time to inform us about your experience. Cleanliness has always been a big factor for all our brands, it is what defines us, and we fell short here. I'm sorry things were not as you expected. I understand the inconvenience these issues may have caused, and this is not the smart and simple travel that our hotels are known for. I will make sure to let the hotel management know about your concerns for necessary improvements needed. We hope you will join us again in the future and impart a better stay. Warm thoughts, Deborah R. Case Manager IHGService
Read more
Ok hotel, almost cost 200.00 with parking and taxes so not great value considering Holiday Inn. Checkin was painfully slow due to new staff and room was ok but not properly stocked with coffee and bath did not drain. The lobby and exterior were nice and great central DT
Read more
Response from IHGService, Guest Relations Manager at Holiday Inn Express Edmonton Downtown
Responded Mar 31, 2019
Hello Mexcal, Thanks for choosing Holiday Inn Express Edmonton Downtown and leaving your honest feedback. I am sorry to read that your stay was not exceptional because of some issues, particularly slow check-in process, lack of in room amenities such as coffee and issues with the bath drain. The issues you have raised are shared with hotel management for future improvements. I know that this stay may not have been the best but I am hopeful for another opportunity to welcome you back for an improved experience. Many thanks, Ronald R. Case Manager IHGService
Read more
This was my first time staying at this hotel and I have to say I was very impressed. Although there was a little hiccup when checking in but my overall stay was AMAZING!!! The continental breakfast was WOWOWOW, Like I was expecting just bagels, toast, coffee and juice.but having
Read more
My husband and I have stayed at this hotel, before, and in general, it's been a great experience, so because we had to be in Edmonton, at the end of March, we decided to stay again. I'm sure once we get there, the stay will be lovely, but because the booking procedure is so
Read more
Response from IHGService, Guest Relations Manager at Holiday Inn Express Edmonton Downtown
Responded Feb 17, 2019
Hi mary o, Thank you for posting a review about your experience on TripAdvisor. Making a reservation should be seamless and I am sorry it wasn't the case. This is not the experience we wanted for you. I have sent you a private message to further discuss your review. Thank you for your feedback and for choosing us for your lodging needs. Sincerely, Ingrid V. Case Manager IHGService
Read more
Previous
PRICE RANGE
$100 - $164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express edmonton downtown hotel edmontonedmonton holiday inn
LOCATION
CanadaAlbertaEdmontonDowntown
NUMBER OF ROOMS
140
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing