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The Westin Edmonton

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Traveler (183)
Room & Suite (262)
Dining (26)
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Overview
  • Excellent37%
  • Very good33%
  • Average17%
  • Poor9%
  • Terrible4%
Travelers talk about
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from The Westin Edmonton
Special Offer: Canada Summer Escapes
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Offers from The Westin Edmonton
Special Offer: Canada Summer Escapes
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,398)
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All reviewsheavenly bedcity hallthe shaw conference centreroom servicecentral locationvalet parkingheart of downtownfront desk staffchecking inbusiness tripspgcitadelgymdoormanconventionparkadelrt
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591 - 595 of 1,379 reviews
Reviewed July 30, 2015

My family travelled to Edmonton for a short leisure trip, including taking in The Lion King live. All was well until we returned to the hotel, very hot and a bit tired. When we changed into our swimsuits and headed down to use the pool,...More

1  Thank Rick C
Response from WestinMelissa, Guest Relations Manager at The Westin EdmontonResponded August 10, 2015

Dear Rick C, Thank you for your review. I am sorry to hear that you were disappointed by your stay. I have connected with our front office management staff to work out a more effective way of communicating when our amenities are unavailable. Please connect...More

Reviewed July 29, 2015

I love my Westin's but I am getting SICK AND TIRED of internet not working. I could connect to the access point no problem, but I was getting no connection or a small fraction of dialup speed. I had to work from the hotel for...More

Thank Kelly G
Response from WestinMelissa, Guest Relations Manager at The Westin EdmontonResponded July 31, 2015

Dear Kelly G, Thank you for taking the time to write a review regarding your recent stay with us. I am disappointed to hear that your stay did not meet your Westin expectations. I have shared your review with our leadership team and I wanted...More

Reviewed July 26, 2015

We had a wonderful time :-). I took 3 teenage girls to Edmonton for a concert. The girls really enjoyed the treat of staying in a beautiful hotel; having room service and a great concert! Parkade was under construction but very managable to move around...More

Thank Tdeso
Response from WestinMelissa, Guest Relations Manager at The Westin EdmontonResponded July 29, 2015

Dear Tdeso, Thank you for taking the time to write a review regarding your recent stay with us. I am happy to hear that you feel that our staff took great care of you during your stay and will pass your comments on to our...More

Reviewed July 26, 2015 via mobile

Always great staff and clean rooms. Their valet service needs better training and accountability as the last 3 times we have stayed there, there has been a mix up with our vehicle. It is becoming more expensive each time we stay there, but it is...More

Thank Doti07
Response from WestinMelissa, Guest Relations Manager at The Westin EdmontonResponded July 29, 2015

Dear Doti07, Thank you for taking the time to write a review regarding your recent stay with us. I am happy to hear that you feel that our staff are great and rooms are consistently clean. I have passed on to our front office leadership...More

Reviewed July 26, 2015

Had a great stay in the hotel. The breakfast buffet was great. The staff was very helpful. Liked the central location; however, parking was tricky due to the construction in the underground parking. Would highly recommend the hotel for business travelers.More

Thank topgum62
Response from WestinMelissa, Guest Relations Manager at The Westin EdmontonResponded July 29, 2015

Dear topgum62, Thank you for taking the time to write a review regarding your recent stay with us. I am happy to hear that you had a great stay and found our staff to be very helpful. We look forward to welcoming you back to...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Pool
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
$138 - $299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Edmonton
#3 Spa Hotel in Edmonton
#9 Green Hotel in Edmonton
#28 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms
Details
Price range
$138 - $299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Edmonton
#3 Spa Hotel in Edmonton
#9 Green Hotel in Edmonton
#28 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms
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Traveler (183)
Room & Suite (262)
Dining (26)
Pool & Beach (16)
Amenities (19)
Business Center & Event Rooms (5)
Questions & Answers
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DaturaZA
February 20, 2018|
AnswerShow all 2 answers
Response from 822amith | Reviewed this property |
Yes, but at regular speed not high speed internet.
0
Votes
travelthyme23
December 29, 2016|
AnswerShow all 6 answers
Response from WestinYEGManagement | Property representative |
Hello travelthy, We are within a 5 minute walk from the Shaw Conference centre. Take a short stroll through the heart of downtown towards 97 street on Jasper Avenue and use the main entrance. Not physically connected. You... More
1
Vote
Edward C
June 21, 2016|
AnswerShow all 7 answers
Response from WestinYEGManagement | Property representative |
Hello Edward C, We are within a 10 minute walk from the new Roger's Place Arena. Have you seen their progress lately? We are very excited for the opening. Melissa Barkman.
1
Vote
Room Tips
"Love those beds! Comfortable pillows!!"
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"Nice hotel, but they need a plan to communicate with guests when the s--t hits the fan."
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"Make sure you can get secure parking or in my opinion parking should be free!"
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"Maybe update the room a bit"
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