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The Westin Edmonton

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Traveler (185)
Room & Suite (381)
Dining (56)
Overview
  • Excellent37%
  • Very good33%
  • Average17%
  • Poor9%
  • Terrible4%
Travelers talk about
“heavenly bed”(30 reviews)
“city hall”(14 reviews)
“room service”(58 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
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Reviews (1,434)
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1,412 results
Traveler rating
487
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248
132
65
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LanguageEnglish
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487
480
248
132
65
Show reviews that mention
All reviewsheavenly bedcity hallroom servicethe shaw conference centrecentral locationheart of downtownvalet parkingfront desk staffchecking inbusiness tripspggymcitadeldoormanconventionparkadelrt
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1 - 5 of 1,412 reviews
Reviewed yesterday

Great place to stay when you're travelling to Edmonton for business. Great location for downtown business. Great staff. They remember you and treat you like family when you're there on a frequent basis.

Review collected in partnership with this hotel
Thank CatieP529
A TripAdvisor Member
1
Reviewed 3 days ago

We chose this hotel because of the location. When we were checking in, we were asked to pay an additional $33 for parking. The rooms are already pricey as it is, then this extra charge? Since when did hotels make guests pay for parking? Where...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from WestinYEGManagement, Front Office Manager at The Westin EdmontonResponded yesterday

Thank you for posting your review on TripAdvisor, your comments regarding the parking pricing and availability has caught our attention. I apologize for the lack of available parking on your return and can understand how frustrating this can be. Please reach out to me directly...More

Reviewed 4 days ago

Front Door & Reception staff provided excellent customer service. We got a room upgrade and a little gift delivered to our room which was a pleasant and unexpected surprise. We forgot our IPhone charger in the room and Jennifer in Lost & Found was able...More

Review collected in partnership with this hotel
Thank cindycheyne
Reviewed 1 week ago

The staff at the front desk are friendly and welcoming but not so much the staff at the front door. The location is great. The rooms are large and comfortable with a nice unobstructed view. The bathroom is good too. The bed was so comfy...More

Thank Jehad A
Reviewed 1 week ago via mobile

Stayed here for a conference at the Shaw centre. One block away from conference center. Check in was acceptable. Parking was a little confusing if you used your car and had to keep telling front desk where your car was. Room good. Poor lighting in...More

Thank Heidi S
Response from WestinYEGManagement, Marketing Coordinator at The Westin EdmontonResponded 1 week ago

Dear Heidi S., Thank you for taking the time to post your review on TripAdvisor regarding your recent stay with us. Thank you for your feedback regarding the parking confusion, I will forward your comments to the team to ensure our parking options are communicated...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Room Service
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Shuttle Bus Service
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
$117 - $237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Edmonton
#9 Green Hotel in Edmonton
#28 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms
Details
Price range
$117 - $237 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Edmonton
#9 Green Hotel in Edmonton
#28 Business Hotel in Edmonton
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (185)
Room & Suite (381)
Dining (56)
Pool & Beach (27)
Business Center & Event Rooms (29)
Amenities (19)
Questions & Answers
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Henrietta P
August 4, 2018|
AnswerShow all 8 answers
Response from sherrymacor | Reviewed this property |
I booked my room months in advance. They did put one nights charge on my card a month in advance.
0
Votes
DaturaZA
February 20, 2018|
AnswerShow all 3 answers
Response from DaturaZA | Reviewed this property |
I'm coming back to answer my own question in case anyone else is wondering. The free wifi had a strong signal and a high enough speed for streaming audio and video. I did not feel the need to upgrade.
0
Votes
travelthyme23
December 29, 2016|
AnswerShow all 6 answers
Response from WestinYEGManagement | Property representative |
Hello travelthy, We are within a 5 minute walk from the Shaw Conference centre. Take a short stroll through the heart of downtown towards 97 street on Jasper Avenue and use the main entrance. Not physically connected. You... More
1
Vote
Room Tips
"Get the executive suite. It is more spacious than the regular rooms"
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"Just ask for a quite room with view."
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"Most of the downtown is torn up, so views are of construction."
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"Update and get hot water. Fix curtains."
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