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The Westin Edmonton

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#21 of 93 Hotels in Edmonton
GreenLeadersBronze level
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The Westin Edmonton
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1,055 Reviews from our TripAdvisor Community

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Showing 1,041: English reviews
Edmonton, Alberta
Reviewed 4 days ago NEW

I went to Westin couple of times for business Parties and I liked the service they provide. I am vegetarian and they didn't had anything for me to eat but when requested they made food for me quickly and inside of hotel you will have no issues! Very easy access to parking/cab/bus service.

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Helpful?
Thank Jayesh A
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear Jayesh A, We are so happy that we were able to accommodate your request and that the food and the event were what you expect. We regularly make improvements to our service as a result of the valuable feedback. Thank you very much. We look forward to serving you in the future. Sandra Bernal

Coaldale, Canada
Reviewed 5 days ago NEW

I had an excellent stay at this hotel, the stay was extremely helpful. The doorman - Vincent - went out of his way to help me with all of my bags. With the location there is good choices for restaurants outside of the hotel as well as one right in the property. Shopping is one block away.

Review collected in partnership with this hotel
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Helpful?
Thank MED_61
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear MED_61 Thank you for your detailed comments regarding your recent experience at The Westin Edmonton. We are so pleased that you and your family/ friends were so well taken care of. Sounds like you had a great time exploring the area during your stay. Have you tried our SuperFoods breakfast? - Revitalizing dishes made from powerhouse ingredients rich in...

Calgary, Canada
Reviewed 1 week ago NEW

We were here for a 3 day 2 night convention. Everything was very good. They charge extra for parking which makes the rooms more expensive. Convention food was very good. Room was good and best cleaning I have seen by staff in a hotel,

Review collected in partnership with this hotel
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Helpful?
Thank Jim H
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear Jim H, We are so happy you enjoyed the food and your stay with us, we will be sharing your wonderful comments with our leadership. Your opinion is very important to us. We will be happy to host you again on your next visit. Please, come back to see us. Sincerely Sandra Bernal

Edmonton
Reviewed 1 week ago via mobile

It's been a blast for 11 yrs to stay at the Weston and watch the fireworks for New Year's Eve. Comfortable up to date rooms and always staff happy to help. The adjoining rooms facing the square are the way to go.

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Helpful?
Thank Chili-Bite
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

We are so delighted to hear that you enjoyed the fireworks for New Year's, we would love to host you and your family again. Thank you for sharing your experience at The Westin Edmonton. Sandra Bernal. The Westin Edmonton.

edmonton
Reviewed 1 week ago

I always have a great sleep at the Westin Edmonton. The rooms are very comfortable and provide appropriate space for my use. If I was to change anything I would have a way to make the "elevator" area more private and to have chatting with a desk/reception person easier (the wait is always long).

Review collected in partnership with this hotel
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Helpful?
Thank dish407
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear dish407, We are happy you enjoyed your stay with us and that the facilities and service were what you expected and deserve. In your next visit please connect with the Front Office and we will happy to provide you with alternatives to guest elevators. And so glad you had a great sleep, we love our Heavenly beds. Edmonton in...

Calgary, Alberta
Reviewed 2 weeks ago

Ballroom formal dinner and dance And a room for 2 people-$500 And that doesn't include the $50 brunch in their front lobby restaurant. The wait for check in was 2-3 hours but the staff was excellent and did their best to accommodate any grievances or issues that came up.

Review collected in partnership with this hotel
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Helpful?
Thank geoffdenney
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear geoffdenney, We want to take this opportunity to thank you for thinking of The Westin Edmonton, Should you find yourself in Edmonton again, I invite you to connect with me directly once again during your next stay. Thank you again for your valuable feedback, Sandra Bernal

Reviewed 2 weeks ago via mobile

I booked our reservation online with my mastercard. Upon check out we paid by visa and we were given an invoice of approx. $235. Today i saw my mastercard was also charged $278. When I called I was told that the visa payment was cancelled after we left and payment was put through on the mastercard instead. When I asked...

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Helpful?
Thank JasminaSumanac
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear JasminaSumanac, Thank you for taking the time to review your recent stay with us. We are so sorry to hear about the inconsistent service you experienced during your stay with us. Please connect with me at westinedmonton.01079@westin.com. I would like to look into the disappointing issues you experienced with your billing account. We look forward to hearing from you....

Sherwood Park, Canada
Reviewed 3 weeks ago via mobile

I booked the Westin specifically so that we could enjoy watching the fireworks from our room on New Years Eve if the weather was cold. I specifically requested a room overlooking Winston Churchill Square. The front desk clerk at check in assured me we would have a good view. We arrived to our room to find out this was untrue....

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Helpful?
Thank J Michael M
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear Michael M, Thank you for taking the time to reach out through TripAdvisor. We are so sorry to hear about the inconsistant service you experienced during your stay with us. We will be sharing your feedback with our management team, would you please email me at westinedmonton.01079@westin.com. We would love to connect with you. Thank you again, Sandra Bernal

Reviewed 3 weeks ago via mobile

This was our second time at this Westin location, staying there over our wedding anniversary. We were upgraded to a suite, received champagne on arrival and were provided with complimentary drinks in the hotel lounge. Our room was very clean, bed was comfy, and we loved the huge bathtub. Room service was speedy and delicious. Staff were always friendly and...

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Helpful?
Thank Josee A
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear Josee A, Thank you for your detailed comments regarding your recent experience at The Westin Edmonton. I am so pleased that you and your beloved were so well taken care of. We hope to welcome you back again soon. Sandra Bernal

Cologne, Germany
Reviewed 3 weeks ago

We stayed at this hotel for three nights before we checked out and left for another hotel. First indication that the hotel was below average was the very confusing service we got at the valet parking. The men that are working the valet have no uniform or tags or anything identifying them as being part of the hotel, so it...

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Helpful?
Thank viva_la_kim
WestinYEGManagement, Westin Experience Specialist at The Westin Edmonton, responded to this review

Dear viva_la_kim, Thank you for taking the time to voice the concerns you had regarding your recent Edmonton stay with us. We will be sharing your comments with our hotel leadership. Please connect with us at westinedmonton.01079@westin.com with your room number as we would like to ensure the same experience you had in your room does not happen again. Our...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Situated in the heart of downtown, a few steps away from the beautiful North Saskatchewan River Valley Park system. We are within a 10 minute walking distance of the Shaw Conference Center, Roger's Place Arena, and the City Centre Mall. Staying at The Westin Edmonton means you are moments from the best shopping, dining, arts and entertainment Edmonton has to offer. ... more   less 

Additional Information about The Westin Edmonton

Address: 10135 NW 100 Street, Edmonton, Alberta T5J 0N7, Canada
Location: Canada > Alberta > Edmonton
Price Range: $118 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Edmonton 4*
Number of rooms: 416
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, HotelsforEveryone, Starwood and Hotels.com so you can book your The Westin Edmonton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Edmonton Hotel Edmonton
Westin Edmonton
Edmonton Westin
The Westin Edmonton Alberta
Hotel Style:
#2 Luxury Hotel in Edmonton
#8 Green Hotel in Edmonton
#28 Business Hotel in Edmonton
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Edmonton staff and other travelers.
2 questions
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Questions? Get answers from The Westin Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“They charge for internet but when I checked out they comped that for me.”
 of 5 bubbles leoneg847, Nov 13, 2016 | Read review
“Ask for the Right Wing”
 of 5 bubbles deanguest, Nov 11, 2016 | Read review
“Rooms were very clean and very quiet. The tub area needs some work and a few more plug ins would have been nice as my husband and I both have CPAPS”
 of 5 bubbles 319cecileg, Oct 21, 2016 | Read review
“Rooms could be warmer. Thermostat didn't work very well. ”
 of 5 bubbles kathybA9860CR, Oct 8, 2016 | Read review
“area facing Windspear Concert Hall are very sound proof”
 of 5 bubbles 410randellm, Oct 2, 2016 | Read review
5 of 5
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