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Quality Inn West Edmonton

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Dec 23Dec 24
1 room, 2 adults, 0 children
Standard Room
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Certificate of Excellence
This 100% non-smoking, 3.5 Star fully renovated, full service hotel is located 2 minutes from West Edmonton Mall with easy access to downtown, airport and all major highways. Coin-op laundry, fitness & business centre for guest convenience as well as free parking & local calls. This is one of the only full service hotels in the area and we offer discounted West Edmonton Mall Choice Passes to our guests. Designated Pet rooms are available for an extra cost per pet/per room. Recipient of the "Housekeeping Award of Excellence" for 2010 & 2011 make this an excellent choice when selecting hotels in west Edmonton, Alberta.
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Property amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Wheelchair access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Airport Transportation
Dry Cleaning
Hot Tub
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Breakfast Available
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Room features
Non-Smoking Rooms
Family Rooms
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Hotel links
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Special Offer:Choice Privileges = More
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17803 Stony Plain Rd NW, Edmonton, Alberta T5S 1B4 Canada
Getting there
Edmonton Intl Airport16 mi
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Reviews (235)
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All reviews laminate flooring hash browns west edmonton room was clean attached restaurant complimentary coffee an older hotel front desk staff shower head short stay minute drive stay there again a great place to stay stayed here for one night yogurt checking in easy access
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1 - 5 of 235 reviews
Reviewed 3 weeks ago

Sometimes hotels really do everything right and this one does. From the check in experience to the amenities and cleanliness and quality of food offerings, I am IMPRESSED and that is saying something.More

Date of stay: October 2018
Thank Belt Drive Bett... C
Response from GeneralManagerWHE, General Manager at Quality Inn West EdmontonResponded 3 weeks ago

Wow! We love this review of the Quality Inn West Edmonton. We do try our best to try to give our guests a welcoming place to stay. Our staff take great pleasure in greeting, serving and getting to know our guests especially those that have...More

Reviewed 4 weeks ago via mobile

My mom and I arrived late at night only to find I had made a mistake and booked the wrong date. Shankar was amazing and sorted everything out for us. He was so kind and really made sure everything was taken care of for my...More

Date of stay: November 2018
Thank Resort14546800250
Response from GeneralManagerWHE, General Manager at Quality Inn West EdmontonResponded 4 weeks ago

Thank you so much for your very kind review of the Quality Inn West Edmonton. We know mistakes can happen and if we can we definitely want to help our guests to rectify. Shankar and his staff take real pleasure in making our guests feel...More

Reviewed 4 weeks ago via mobile

My husband and I come to Edmonton yearly and always stay here. No it's not fancy, but it's clean, consistent and the breakfast is free. We have never had any issues here and if there was something we were lacking, the staff was quick to...More

Date of stay: July 2018
Thank cfallan
Response from GeneralManagerWHE, General Manager at Quality Inn West EdmontonResponded 4 weeks ago

Thank you for your kind review of the Quality Inn West Edmonton. We appreciate your kind comments and we hope to see you more often maybe twice a year or more would be even better! Best regards, Lillian Pushor, GM

Reviewed October 14, 2018 via mobile

Huge Disappointed! Room fridge froze and ruined $50 worth of food! Which was for my daughter sweet 16. Hotel reception didn't care at all about it. Cups were dirty in washroom. Room doors or thin and not sound proof at all. Was like going into...More

Date of stay: October 2018
Thank Bran7
Response from GeneralManagerWHE, General Manager at Quality Inn West EdmontonResponded October 16, 2018

Hi, This is my third response to your concerns. Our fridges are just bar fridges and cannot hold very much food. They are more for a few snacks or beverages. If they are overfilled they will freeze similar to your fridge at home. We keep...More

Reviewed October 6, 2018 via mobile

Stayed at this hotel for 2 nights on October 2-3. The room i was in had a few fruit flies and the fridge froze all of my leftover food and drinks!!! = not impressed. What saved this hotel was the nice oriental lady in the...More

Date of stay: October 2018
Thank Jeff154916
Response from GeneralManagerWHE, General Manager at Quality Inn West EdmontonResponded October 9, 2018

Our commitment to our guests is that should you find your room or our service is not what it should be that you call the front desk immediately. We keep a detailed communication log with all calls and concerns from guests. Unfortunately I do not...More

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Questions & Answers
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Mark S
September 6, 2018|
AnswerShow all 2 answers
Response from phillip c | Reviewed this property |
Sorry I don,t know.
Room Tips
"Our room was very quiet, but I would guess that any of the rooms would be equally quiet."
Sep 15, 2017
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"Ask for room facing back, away from busy street."
Aug 12, 2017
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"Close to West Edmonton Mall for shopping and entertainment, easy to get to from ring road"
Aug 8, 2017
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"First floor, back side has two doors that go out to the parking lot. No need to go through lobby"
Jun 23, 2017
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$68 - $99 (Based on Average Rates for a Standard Room)
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