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Courtyard Edmonton West

#11 of 93 Hotels in Edmonton
Certificate of Excellence
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Courtyard Edmonton West
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429 Reviews from our TripAdvisor Community

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Showing 427: English reviews
Saskatoon, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is the hotel of our choice every time we visit Edmonton. We have been staying there at least once a year since it opened. The hotel is located very close the the West Edmonton Mall. The rooms are spacious and tastefully decorated. The bathroom is large and comfortable. Most importantly, the hotel staff are always friendly and provide exceptional... More 

Review collected in partnership with this hotel

Helpful?
Thank Nelson C
Amity, Oregon
Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here on a business trip. The check in process was very easy. The person who checked us in was so helpful. The room was comfortable as well. No free breakfast, but that is typical with Courtyard Hotels.

Review collected in partnership with this hotel

Helpful?
Thank Kathgip
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear Kathgip, Thank you for taking the time to write a review on our Tripadvisor page. I am happy to see that you enjoyed the time spent in our hotel and everything went flawless during your stay. Please do not hesitate to ask us about the Stay for Breakfast package or visit our reservation page. Thank you again for your... More 

Plamondon, Alberta
1 review
5 of 5 stars Reviewed 6 days ago NEW

we had ordered room service. They forgot the cutlery and got the order wrong. By the time we got our cutlery the food was cold.... :( however they did give us free complementary breakfast in the morning for the inconvenience.

Review collected in partnership with this hotel

Helpful?
Thank vamouss
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear vamouss, Thank you for sharing your experience at the Courtyard Edmonton West. I apologize once again for the room service inconvenience, I addressed that with my F&B Manager. I am happy to see that the made it up for you and you had a great stay. Thank you again and we hope to see you again whenever your travel... More 

Edmonton, Alberta
1 review
5 of 5 stars Reviewed 1 week ago

Staff was very friendly right from check in. Great location, near mall and other stores and very easy to find. Nice clean rooms with lots of space. Pool was warm which was great for kids. Large hot tub was also a bonus.

Review collected in partnership with this hotel

Helpful?
Thank jjf166
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear jjf166, Thank you for sharing your experience at the Courtyard Edmonton West. I was glad to see that you enjoyed your stay and that our hotel was convenient for your plans in the city. Thank you for the nice words regarding our staff, we always aim for exceptional service. We hope to see you again whenever your travel brings... More 

Lethbridge, Alberta
1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel was plenty good enough for a quick two-night trip to Edmonton. It is very close to WEM and major arteries but far enough out to be quiet. We had exceptional sleeps- excellent beds, blackout drapes and quiet! The staff were all consistently friendly and helpful. The experience could have been enhanced by on-demand movies, room service and a... More 

Review collected in partnership with this hotel

Helpful?
Thank sjkmintz
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear sjkmintz, Thank you for sharing your experience through our Tripadvisor page. I was happy to see that our room provided you great sleep and rest and that our staff was helpful and friendly. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely,... More 

Saint John, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was very impressed with what the front staff did to accomplish the booking of the room for us there is no tips or guidelines because they did an excellent job .the only thing I think for the money you are paying there should be breakfast included at no charge

Review collected in partnership with this hotel

Helpful?
Thank Shaqua
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear Shaqua, Thank you for sharing your experience at the Courtyard Edmonton West. As a Courtyard valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Please visit our page for the Stay for Breakfast package... More 

Ottawa, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've stayed at several Marriott hotels for both business and family vacation and I have not been disappointed. I received what felt like VIP service all the way through my week long stay. Adding breakfast to the rate was inexpensive and worthwhile for the range of full breakfasts available, and great service from Anabel and others. My one dinner in... More 

Review collected in partnership with this hotel

Helpful?
Thank ZiptripCanada2
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear ZiptripCanada2, Thank you for sharing your experience at the Courtyard Edmonton West through our tripadvisor page. I am happy to see that Anabel and all other staff made you feel like a VIP in our hotel and that you liked our restaurant and the room. Thank you for staying at the Courtyard Edmonton West and we hope you choose... More 

Yellowknife, Northwest Territories
1 review
5 of 5 stars Reviewed 2 weeks ago

Found this hotel a few years ago. Now try to make a point of staying here whenever we come to Edmonton. Rooms are comfortable and clean . Staff are always very nice and friendly. Food is great. Location is close to great restaurants and shopping.

Review collected in partnership with this hotel

Helpful?
Thank nssred50
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear nssred50, Thank you for sharing your experience at the Courtyard Edmonton West. It is a pleasure to having you stay with us every time travel brings you to Edmonton and thank you for being our loyal guest. We are happy to see you enjoy the rooms, the food and our service. We hope to see you soon. Sincerely, Horia... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We lucked out into staying in this hotel 2 years ago, my husband got an awesome deal and we were shopping for the weekend at West Edmonton Mall. We remember the excellent customer service (staff wanting to ensure we knew about all of the amenities, where we could find them, etc.) but more than that, I loved that the restaurant... More 

Helpful?
Thank Trish B
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear Trish B, Thank you for sharing your experience at the Courtyard Edmonton West and for coming back to stay with us after a while. I was glad to see that you found our amenities and level of service as good as 2 years ago. All our staff was happy to hear your great comments. We hope to see you... More 

Medicine Hat
1 review
5 of 5 stars Reviewed 3 weeks ago

Great hotel! Amazing customer service by EVERY staff member we encountered. They always asked how your stay was going, if they could get you anything or help in any way, just all very friendly! From pushing the elevator button for you when they saw you coming, so it would be there for you, to promptly bringing up more towels one... More 

Review collected in partnership with this hotel

Helpful?
Thank mandjmommy
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this review

Dear mandjmommy, Thank you for taking the time to write a review on our Tripadvisor page. I was thrilled to see that you enjoyed the time spent in our hotel and that the staff exceeded your expectations and treated you well. Thank you again for your time and come visit us again soon! Regards, Horia Hodorog Operations Manager More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
It's a new and refreshing stay at the Courtyard by Marriott Edmonton West. The Courtyard by Marriott Edmonton West has everything you need to make your trip an excellent and memorable one. The hotels refreshing concept surrounds travelers with the conveniences that make business and pleasure travel easy here in Edmonton.Courtyard by Marriott Edmonton West Amenities* Complimentary wired & wireless High Speed Internet Access* HD channel lineup on flat screen TV’s* Two-Line Phone w/Voice Mail and Iphone docking stating * Complimentary In-Room Coffee & in the lobby* Hairdryer & Iron and Ironing Board * Spacious Work Space w/Ergonomic Chairs* Luxury toiletries * Complimentary movie channels such as Super Channel* Business Centre, Library, Home Theater, Exterior & Interior Fire place with soft seating.* Crispy white linen ironed and placed on all bedding.* Touch screen GoBoard* in the lobby to provide you concierge service* A three meal dining Restaurant (AQUA*)with a fantastic menu selection* Room Service * We proudly brew Starbucks** The Market* open 24 hours for your convenience.* Do it your own coin laundry room or valet service available.* A state of the art fitness centre open 24 hours.* A Pool and Whirlpool.* Free car parking and electrical plugins for your convenience.* A 5000 square feet of Banquet/Event space to host up to 300 people dinner event.* State of the art Event equipment.* Passionate and committed associates with the spirit to serve. * Marriott Rewards** Five minutes away to the West Edmonton Mall and 15 minutes to Downtown Edmonton.Courtyard by Marriott Edmonton West, we know people want to pampered and cared for when they are visiting any Edmonton area hotel, and they should only expect the best.Time after time the Courtyard by Marriott Edmonton West receives only praise for our excellent service and hospitality. When people see us walking around our clean and well-designed hotel, they comment on how amazed they are to find such a wonderful attentive staff.With such attention to your needs and priorities, it's no wonder that our guests do not wish to leave. We simply expect our team to be magnificent every day to every single one of our guests and staff at our Courtyard by Marriott Edmonton West.Welcome to our Courtyard by Marriott Edmonton West and we look forward to you being our valuable guest! ... more   less 

Additional Information about Courtyard Edmonton West

Address: 10011 184th Street, Edmonton, Alberta T5S 0C7, Canada
Location: Canada > Alberta > Edmonton
Price Range: $105 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Edmonton West 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Courtyard Edmonton West Hotel Edmonton
Courtyard Edmonton West Alberta
Hotel Style:
#3 Romantic Hotel in Edmonton
#6 Family Hotel in Edmonton
#11 Business Hotel in Edmonton
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