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Four Points by Sheraton Edmonton South

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Four Points by Sheraton Edmonton South
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257 Reviews from our TripAdvisor Community

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Showing 252: English reviews
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anguilla
Reviewed 1 week ago

I am SPG Gold, stay in lots of the Sheraton group hotels. I am also in the hospitably industry. This has become my home away from home, I stay here 4 to 5 times a year and would not stay anywhere else when in Edmonton. The room is clean and if I need anything during my stay they are always...

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Helpful?
Thank Shoal Bay S
Calgary, Canada
HOTEL’S FAVORITE REVIEW
Reviewed January 11, 2017

Was in Edmonton for a funeral... was looking for just somewhere comfortable... Reservation process was excellent... told (Eric) what I wanted and I got even more... Breakfast buffet for $1 and upgraded to a bigger room at check in... Nicky at the desk was very accomodating and compassionate... making extra sure I comfortable during my stay ... Breakfast buffet was...

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Helpful?
Thank zimmfamily2016
About Hotel's Favorite Review
Hannah J, Starwood Hotels at Four Points by Sheraton Edmonton South, responded to this review

Dear zimmfamily2016, We are sorry for the circumstances that brought you to Edmonton, but we are glad we were able to make your stay comfortable. We are glad you were able to take advantage of our Breakfast for a Buck offer during your time with us. Thank you for taking the time to review your stay. It was a pleasure...

Alberta, Canada
Reviewed 1 week ago

The rooms were clean and service was good. There has an adjoining restaurant to the hotel which has a good variety of food on the menu. The price of the room was very reasonable as well. We will be back for sure.

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Helpful?
Thank Tom S
Chilliwack, British Columbia, Canada
Reviewed 2 weeks ago

This is my hotel of choice in Edmonton due to it's location, price and level of cleanliness. On my most recent visit it was quite busy (a bunch of sports teams/dance teams in town) but other than a long wait to check in (approx. 20 minutes) it was not a problem ie. no unruliness or loudness in the hallways. My...

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Thank nikki_river
Reviewed 2 weeks ago via mobile

Recently did a Christmas party function there. Rooms have been re done, nice and clean. King bed was great. The hotel is dated, it's been renovated... but you can still tell its older. No breakfast included, small pool, no hot tub. Weight room was better then most. Staff seemed a bit put out, but it was a crazy busy weekend...

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Helpful?
Thank Travis12345
michaelmauro, General Manager at Four Points by Sheraton Edmonton South, responded to this review

Hi Travis12345, It was nice to hear that you enjoyed our king bed. Yes we are an older property and our teams work very to keep things nice clean so thank you for your comments. In saying all that we are certainly looking forward to are next round of renovations and look forward to seeing you again.

Edmonton, Canada
Reviewed 2 weeks ago

It started when I made the reservation, I repeated and spelled everything 4 times and told her I was getting a conference rate twice, she never did get that right. I told her to send an email, she took my address 3 times, never sent one. I called back a couple days later and the gentleman that checked my reservation...

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Helpful?
Thank jogar1
michaelmauro, General Manager at Four Points by Sheraton Edmonton South, responded to this review

Hi jogar1, Thank you very much for your feedback, I sincerely apologize for the inconvenience and frustration you had experienced in making you reservation with us. I am glad to have read that another associate was able to rectify the issue in a quick and efficient manner. I would certainly enjoy the opportunity to speak with you in person, and...

Calgary, Canada
Reviewed 3 weeks ago

After reading a TripAdvisor review of this Sheraton which we were already booked into for the weekend, I was concerned about the possibility of bed bugs. We contacted the hotel and asked for clarification and an update on the situation. Although long in coming an email was received a day after we arrived stating the quarantine and treatment of the...

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Helpful?
Thank sunnyclimes5260
michaelmauro, General Manager at Four Points by Sheraton Edmonton South, responded to this review

Hi Sunnyclimes5260, I would first like to thank you for your feedback and apologize that we did not meet your expectations. We have shared your comments and pictures with our rooms division team and we are immediately addressing issues related to the cleanliness and maintenance of our guestroom (i.e. bed skirt stain). Some of the other issues you have pointed...

Reviewed January 12, 2017 via mobile

Had called it a night & was snoozing away when weirdly enough I awoke around a little after 11PM, when suddenly I saw a little black spec insect run across & under the pillow! I couldn't believe it - thought I was dreaming! So quickly jumped out of bed & went in to investigating mode... only to kill the one...

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5Thank Has S
Hannah J, Starwood Hotels at Four Points by Sheraton Edmonton South, responded to this review

Dear Has S, Our sincerest apologies for your unsatisfactory experience at Four Points Edmonton South. After hearing about the incident, Our executive housekeeper called in pest control, replaced the mattress and box spring, and sanitized the room thoroughly, according to protocol. It is my understanding our Front Desk Manager, Shawna, reached out to you following the incident. I invite you...

Prince Albert, Canada
Reviewed January 2, 2017 via mobile

We stayed here on Dec 29th. Our stay was fine, waterfall feature is beautiful, pool was great for the kids. The breakfast buffet was delicious...kudos to Fanny and the breakfast crew. Our only complaint was the beds. They were hard as rocks. Other than that...everything else was fine.

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Thank travelfamof4
Calgary, Canada
Reviewed December 3, 2016 via mobile

Building and room are good for the price. We were just unlucky that the staff at the front desk seemed untrained. Friday Dec 2 at 7.00 pm the lady at the front desk just give us the keys. We had to pull out of her mouth information about restaurants, facilities and so on. We could have got more information from...

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1Thank jtllz
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Minutes from Northland Park, Sherwood Park, Casino Edmonton, and many unique shopping areas with indoor pool, hot tub and fitness centre. ... more   less 

Additional Information about Four Points by Sheraton Edmonton South

Address: 7230 Argyll Rd NW, Edmonton, Alberta T6C 4A6, Canada
Location: Canada > Alberta > Edmonton
Price Range: $90 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Edmonton South 3*
Number of rooms: 139
Reservation Options:
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Also Known As:
4 Points Edmonton South
Four Points Edmonton South Hotel Edmonton
Sheraton Edmonton South
Edmonton Four Points
Four Points By Sheraton Edmonton South Alberta
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Edmonton South staff and other travelers.
2 questions
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Moose Jaw, SK
11 months ago
over a year ago

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Questions? Get answers from Four Points by Sheraton Edmonton South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“In all hotels stay away from elevators”
 of 5 bubbles shoalbayscuba, 1 week ago | Read review
“Ask for new rooms away for renovations......”
  • pseudo dresser
  • worn out
  • example of stained cloth box in pseudo dresser
  • bordering on damage......
  • more unsightly wires
  • only towel rack and chipped paint
  • seen better days......
 of 5 bubbles sunnyclimes5260, 3 weeks ago | Read review
“Had a corner room facing the the south (sunny in the am) Room was big and comfortable.. and clean!”
 of 5 bubbles zimmfamily2016, Jan 11, 2017 | Read review
“I have stayed in different rooms on different floors. They are all nice and quiet.”
 of 5 bubbles 658yeungp, Oct 21, 2016 | Read review
“All rooms were quiet but the higher you went the quieter the room.”
 of 5 bubbles 749terenceb, Sep 14, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question