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Union Bank Inn

Union Bank Inn$142*
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#28 of 93 Hotels in Edmonton
Certificate of Excellence
04/02/2017 04/03/2017
1 room 2 adults 0 children
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Union Bank Inn
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315 Reviews from our TripAdvisor Community

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Showing 312: English reviews
Edmonton, Canada
Reviewed March 30, 2013

The Union Bank Inn has a fabulous location, although the rooms do not generally have notable views. Very helpful desk and cleaning staff. Good restaurant, but service can be eccentric. Rooms are well appointed and plenty big enough.

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1Thank wsw23
Edmonton, Canada
Reviewed March 15, 2013

Stayed here last summer with my husband. Actually used a Groupon to do so, for the second time in prob 18 mos or so. We live here in the city. We had such a great time the first stay we thought "Heck yes!" for a second stay. Beds = comfortable. Yes really! Lovely plush comforters. Linens are higher-end as well....

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2Thank Yasdnilelis
Lloydminster, Canada
Reviewed February 25, 2013

I expected much more from this hotel based on the pictures on the website. It is very basic stuff. I liked the location and I enjoyed the gas fireplace. The front end staff very nice and the wine and cheese/grapes that were waiting for us when we checked in was a really nice surprise... But the room was very plain,...

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4Thank Lareese G
Lethbridge, Canada
Reviewed February 25, 2013

Stayed Jan 30 and 31st. The front desk staff was super friendly! Myself and a collegue stayed here and dined at the Madison Grill attached to the Hotel: breakfasts were included (fantastic- with great options). Top class! We were in a rush to leave our last morning and a waitress packed us a quick breakfast to go- how sweet. The...

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4Thank sunnyday_traveler
Edmonton, Alberta, Canada
Reviewed February 17, 2013

Although i didn't stay the night at the hotel, the staff were incredibly helpful while I was there getting ready for my friend's wedding. We discovered at the last minute that our shawls were a little bit on the larger side and we needed a quick fix. After trying a few things, we figured out that sewing was our only...

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3Thank Brittany143
Morgantown, West Virginia
Reviewed February 11, 2013

It started well. A friendly and cheerful receptionist at check-in even late at night. The staff worked hard to accommodate me since my luggage was lost for 3 days. The wine and cheese plate made the end of my work day so much more cheerful! Unfortunately, the whole experience was sullied, by check-out. I had an early morning flight which...

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1Thank crazymugal
UBI-Management, Manager at Union Bank Inn, responded to this review

Dear Crazymugal, Thank you for taking the time to share your feedback! We are so pleased to hear that you enjoyed your check in experience and the service you received prior to check out. I am however very disappointed to hear about your experience at check out and would like to extend our utmost apologies for this incident. This is...

Calgary
Reviewed February 10, 2013

Had a one night stay booked by organisation I was meeting with. Very convenient location for the offices I tend to visit for meetings downtown. Attentive, helpful friendly desk person Joseph helped me to find the mysterious access to the parking lot for the first time. jasper Avenue was dug up and access is from laneway between Telus Plaza parking...

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2Thank BiffandSpunky
Reviewed February 10, 2013

We like to take periodic weekend get aways and have stayed at a number of hotels in the Edmonton area. Staff were efficient but thoroughly arrogant. The room was well appointed but VERY small with the bathroom appearing to be an afterthought. We tried Madison's and the food was descent but certainly not worth what they were charging. The location...

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Thank Hill S
UBI-Management, Manager at Union Bank Inn, responded to this review

Dear Hill S, We would like to thank you for taking the time to share your feedback as it is truly valued and imperative to our continued growth in being able to offer our guests the very best value. We are very sorry to hear that you felt your money was not well spent and we would like to invite...

Calgary
Reviewed February 5, 2013

I purchased a one night package through living social that has since expired. I don't expect to get the promotional value package but unlike most companies who care about customers, they refused to honour the base paid value. Even Livingsocial could not convince them to honour the paid value. Nothing. not even a discount to make up for the $167...

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4Thank ZaraWesternCanada
UBI-Management, Manager at Union Bank Inn, responded to this review

Dear ZaraWesternCanada, We are truly sorry to hear that you were unable to use your voucher before the deal expired. Please understand that upon purchasing the deal it was stipulated on the voucher that it must be used prior to the expiration as you were purchasing a product as opposed to a dollar value which is consistent with Alberta Gift...

Calgary
Reviewed February 3, 2013

Stayed here for the first time last night. Room we stayed in was quaint but tiny. Went to shower in the morning and there was no hot water and when I told them at the front desk they could have cared less. The best thing about the hotel was the location but for the price I will stay somewhere else...

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2Thank Deb B
UBI-Management, Manager at Union Bank Inn, responded to this review

Dear Deb B, Thank you for taking the time to share your comments from your recent stay. We are glad to hear that you enjoyed the location of the hotel and décor of your guestroom but we are truly sorry for how our front desk agent handled your inquiry about the hot water. Please know that we have followed up...

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04/02/2017 04/03/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Premier 4 Star Boutique Hotel! ALL Guestrooms have Fireplaces. FREE delivery of evening Wine & Cheese. FREE a la carte Breakfast. FREE WiFi. As one of Edmonton's finest Hotels in Downtown Edmonton this historic landmark boasts private meeting/banquet rooms and Edmonton's Award Winning Madison's Grill. ... more   less 

Additional Information about Union Bank Inn

Address: 10053 Jasper Ave, Edmonton, Alberta T5J 1S5, Canada
Location: Canada > Alberta > Edmonton
Price Range: $147 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Union Bank Inn 4*
Number of rooms: 34
Reservation Options:
TripAdvisor is proud to partner with TravelClick, Booking.com, Expedia, Agoda and Priceline so you can book your Union Bank Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Union Bank Hotel Edmonton
Union Bank Edmonton
Union Bank Inn Edmonton, Alberta
Hotel Style:
#3 Luxury Hotel in Edmonton
#8 Romantic Hotel in Edmonton
#14 Family Hotel in Edmonton
#17 Business Hotel in Edmonton
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Questions & Answers

Here's what travelers have asked, with answers from Union Bank Inn staff and other travelers.
3 questions
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Edmonton, Canada
3 months ago
Athabasca, Canada
over a year ago

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Questions? Get answers from Union Bank Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check out all the amenities in your room before you unpack - fireplace, hot water”
 of 5 bubbles Sinman, 1 week ago | Read review
“Our rooms were quiet, beds were comfortable, windows let in sunlight. No issues.”
 of 5 bubbles northerners2017, 3 weeks ago | Read review
“I wanted to see the heritage rooms”
  • Wine & Cheese from the UBI
 of 5 bubbles 4tingp, 4 weeks ago | Read review
“Forth floor and above recommended for a quiet room.”
 of 5 bubbles Twytz, Jan 4, 2017 | Read review
“Don't forget to enjoy breakfast.”
 of 5 bubbles timbo, Dec 8, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Union Bank Inn
$142* /night
View Deal
TripAdvisor$142
Booking.com$142
Expedia.com$142
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*Disclaimer
Prices are for 1 room, 2 adults
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