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Union Bank Inn

#16 of 90 Hotels in Edmonton
Certificate of Excellence
Hotel website
10053 Jasper Ave, Edmonton, Alberta T5J-1S5, Canada
Special Rate
FAMILY DAY UPGRADE
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Union Bank Inn
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263 Reviews from our TripAdvisor Community

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Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I enjoyed my stay here. There were a few minor issues: My window was set back from the ones on either side of me, so I could look straight in to my next door guest and they right at me - I had to keep my curtains drawn the entire time, as I used the desk the most. The room... More 

Helpful?
Thank Mcnotmac
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear McnotMac Thank you for taking the time to explore our property, the Union Bank Inn, Edmonton's Premier Boutique Hotel. We pride ourselves on providing the ultimate in service and product to our guests - which I'm pleased to hear that you will consider us for the future. The points you raised, are greatly appreciated and we will certainly entertain... More 

Comox, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

We recently spent five days at The Union Bank Hotel in Edmonton. It was absolutely charming. Our room was cozy with warm lighting and a fireplace. The breakfasts were superbly done and the staff was professional and efficient. Would definitely stay there again.

Helpful?
Thank kristaogilvie
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Kristaogilvie, THANK YOU!!! we are so pleased to hear that your past stay was enjoyable, and that you were able to experience all that we set out to provide to our valued guests. Our guest's feedback is paramount to us -and we cannot thank you enough for sharing. We hope to have many future opportunities of welcoming you back... More 

Saskatoon, Canada
Level Contributor
11 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

We LOVE this hotel! Any time we are in Edmonton it is always our first choice! We have stayed in rooms in both the Heritage Wing and the Contemporary Wing, and love them both. The full breakfast that is included with the room cost is a special treat - the smoked salmon eggs benedict is my usual choice. This past... More 

Helpful?
Thank Stephen N
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Stephen N - We cannot thank you enough for the praise and wonderful compliments extended to the property, the cuisine and to the team! Trust, we will be sharing your very positive reviews with all. It is always our pleasure, and we look extremely forward to welcoming yourself and wife often in the future! It is always a pleasure... More 

Calgary, Canada
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Union Bank Inn was one of the best hotels I've been in for a long time. I travel for work and by far, they were the best. From the nice entry, to the quaint rooms, the snack and wine, and the breakfast - everything was perfect! I would not hesitate to stay here again! The parking lot is right there... More 

Helpful?
Thank Flightyredheadone
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Flightyredheadone! THANKYOU for your very kind comments. We are so thrilled to hear that you enjoyed your past stay with us at the Union Bank Inn, Edmonton's Premier 4 Star Boutique Hotel, located in the Heart of the City! Just steps away from the Arts, Entertainment, Shopping and within the Business district. Our Team cannot wait to welcome you... More 

Calgary
Level Contributor
156 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed December 20, 2015

During a recent trip to Edmonton for business I opted to stay at the Union Bank. It was very pleasant--nice cozy room and very good food in the restaurant. This Hotel was recommended to me and I will in turn recommend it to others!

Helpful?
Thank Canukgal
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear Canukgal! Thank you so much for allowing us the pleasure to host your recent stay. Very thrilled to hear you were referred, and cannot wait to welcome you back again! Until then, on behalf of the Union Bank Inn Staff & Management we wish you the very Best for 2016! Warm Regards, Shelley Carrier, Staff & Management More 

Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed November 16, 2015

We stayed in the Heritage Wing for one night. The room was small but very cozy and well decorated. It was VERY quiet and very clean and the fireplace was a nice touch! The bathroom was great - the only flaw was the tub was quite slippery. The wine and cheese delivered to the room was a treat! We had... More 

Helpful?
2 Thank LisalooCanada
UBI-Management, Sales & Catering Manager at Union Bank Inn, responded to this review

Thank you so much LisalooCanada for the wonderful review! We wish to thank you for allowing us the opportunity to host yourself recently while Visiting Your Son at University. I appreciate you bringing to our attention the Slipperiness of the Bathtub. Each guest room is appointment a safety mat for this very reason, and something I will look into, to... More 

Alberta, Canada
Level Contributor
370 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 330 helpful votes
4 of 5 stars Reviewed November 14, 2015

I enjoyed the one night that I stayed at this hotel for a business trip. The rooms are nicely decorated and very clean. I believe that each room is decorated differently by different designers. The service was friendly, prompt and professional in both the hotel and the Madison's Grille for dinner and breakfast. I used the business centre and there... More 

Helpful?
2 Thank wbsAlberta
UBI-Management, Sales & Catering Manager at Union Bank Inn, responded to this review

Dear wbsAlberta We're delighted you had the opportunity to stay with us on your business trip to Edmonton. Thank you for taking the time to review our property & happy to hear you experienced a pleasant stay. We value your feedback. Trust, we have taken your recent comments very seriously and will look into your concerns further. Thank you for... More 

Edmonton, Alberta
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 11, 2015

My wife and I stayed in the Carlyle room for a romantic getaway. It was wonderful. The room was elegant. The bed was super comfortable. The staff was helpful and efficient. We ate supper at Madison's Grill and had a delicious and filling meal. Again, the service was superb - there when you wanted them, but not bothersome when you... More 

Helpful?
2 Thank Ryan L
UBI-Management, Sales & Catering Manager at Union Bank Inn, responded to this review

Dear Ryan L, We are so happy to hear you and your wife enjoyed a romantic evening at Union Bank Inn in our Very Beautiful Caryle Room! Thank you for your kind review. We are very gracious to receive such positive feedback & hope to have you stay with us again soon. Sincerely, Kristina Freiburger More 

Calgary, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 9, 2015

This is the best hotel in Edmonton. It's a super quaint boutique hotel that's very very very clean. The staff is friendly and helpful (when booking for our anniversary, I asked for chocolate-covered strawberries and wine in the room and they happily obliged). The rooms are small but that only adds to the romance. They have the usual bathroom amenities,... More 

Helpful?
1 Thank Abricola
UBI-Management, Sales & Catering Manager at Union Bank Inn, responded to this review

Dear Abricola Thank you so much for taking the time to share your recent experience at the Inn. We are delighted that you enjoyed your room and were able to enjoy some of the complimentary services and amenities we include in our guest’s overnight stay. Please accept our sincerest apologies regarding any inconvenience you experienced with parking. Being downtown, parking... More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 4, 2015 via mobile

My wife booked this fantastic hotel for us to enjoy an evening together. Could not have been better. The restaurant was wonderful, for bith supper and the complimentary breakfast. The room was nicely appointed, wine and cheese snack was a nice touch. Breakfast was terrific. Only thing was, the television, too many subscription needed channels to flip past. No big... More 

Helpful?
1 Thank EMS61
UBI-Management, General Manager at Union Bank Inn, responded to this review

Dear EMS61 - We are so thrilled to know your Romantic Getaway met your expectations! Thank you for sharing on how your Guestroom, and how you enjoyed the complimentary Evening Wine & Cheese guestroom delivery and morning A la Carte Breakfast! It is always so nice to hear from our clients, and we truly appreciate your very kind feedback. We... More 

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