Royal Hotel West Edmonton, Trademark Collection by Wyndham
319 reviews
#54 of 102 Hotels in Edmonton
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10010 178 St NW, Edmonton, Alberta T5S 1T3 Canada
Update from hotel: This property is temporarily closed until 08/30/2020.
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$78
Free cancellation until 12/31/20
$95
$75
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$95
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About
#55 of 102 hotels in Edmonton
Location
Cleanliness
Service
Value
Whether you are here for business or leisure, the recently updated Royal Hotel, conveniently located in the heart of West Edmonton is the preferred destination. This full service, convention hotel is located within walking distance of the world famous West Edmonton Mall and 15 minutes from downtown and ICE District. The hotel facilities include 235 tastily appointed guest room and suites, licensed full service Steels Cafe & Grill and Mirage Lounge, banquet and meeting rooms, business center and a fitness center. We invite you to experience the Royal Hotel West Edmonton, Trademark Collection by Wyndham.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot tub
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Car hire
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Location
Full view
45Car recommended
Grade: 45 out of 100
93Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
10010 178 St NW, Edmonton, Alberta T5S 1T3 Canada
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319Reviews3Q+A57Room tips
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Held a conference at this venue, great place to hold meetings, and food was awesome, just disappointed when I opened up my room to the hotel. Beds were uncomfortable and rooms were NOT clean to my expectations. Staff were friendly and helpful
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded Apr 2, 2020
I am sorry to read about your experience with your accommodations. While it is never pleasant to hear about any shortcomings it does provide the opportunity for us to improve and revisit to see if its a training issue or if disciplinary action is required. Our team takes great pride in proving superior customer care to all of our guests and I am confident you will see an marked improvement on your next stay with us
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The staff was friendly and courteous. They helped me adjust to my time in Edmonton during a conference, making my stay an enjoyable one. The Breakfast menu was typical, The food delicious, and the staff wonderful. The Lounge served a standard pub menu, wonderfully prepared and pleasantly presented. A place I will return to anytime I am in the Edmonton area.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded Feb 26, 2020
Thank you for taking the time to complete a review of your recent stay at the Royal Hotel West Edmonton, Trademark Collection by Wyndham It will give me great pleasure to share your positive feedback about your service from our staff. We take great pride in surrounding ourselves with caring, professional people and it is particularly satisfying when our guests let us know we are succeeding. Thank you for your feedback and telling us where we are doing a good job. I do hope we will have an opportunity to welcome you back in the near future. Yours in Hospitality,
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Only stayed one night in the honeymoon suite. The staff were friendly and helpful, however, at the time of booking special instructions were added for check in that were not applied and caused check in delays and was inconvenient. The room showed wear and tear, the tub was a fantastic size but looked like it had seen better days. Internet was good, I was able to conduct my business efficiently. The bed was surprisingly comfy, both my husband and I sleep well and really enjoyed our sleep. Location wise it's close to West Edmonton mall and there's lots to do around there. It was a bit tricky getting out of the parking lot, but easy to get in. We ended up ordering through Skip the dishes, as the restaurant was only open for breakfast and lunch. Overall, our stay was pleasant.
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Review collected in partnership with this hotel
Date of stay: February 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded Feb 26, 2020
Thank you for taking the time in providing your valuable feedback regarding your recent stay . Although it is never pleasant to hear of any issues on the part of our guests, this feedback does allow us to discover shortcomings and make improvements. Thanks again and I look forward to welcoming you back soon!
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This was a great hotel to stay at. I stayed here while attending a convention at another hotel and wished I had more time to spend in the room. The room was well laid out with a nice sitting area and comfortable bed. The staff werd friendly and helpful.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded Feb 10, 2020
Thank you for taking the time to share your valuable feedback regarding your recent stay at the Royal Hotel West Edmonton. We look forward to welcoming you back soon on your next visit to Edmonton.
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Initially when we called to get our rooms booked the lady was polite and accommodated our requests. However the hotel was very old and dungy feel, I was surprised considering the reviews and star ratings are all 3+ for this place and that is not what it is! There was people trying to get in to our car when we were outside after arriving and there was a sketchy guy standing outside the executive wing door entrance. Once we got settled into our room the people directly above us where making alot of noise, dragging furniture around , dropping items, running around..you could hear everything. This went on until midnight when we got tired of noise , I decided to call the front desk. Sadly from our experience here I wouldn't consider another night stay nor come back.
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Date of stay: December 2019Trip type: Traveled with family
Helpful
Responded Dec 29, 2019
Thank you for taking the time to review. We appreciate your feedback and will utilize your feedback to make improvements to better serve you. We hope to see you soon on your next visit to Edmonton.
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PRICE RANGE
$81 - $95 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
executive royal inn west edmonton hotel edmonton, royal hotel west edmonton
LOCATION
CanadaAlbertaEdmontonPlace LaRue
NUMBER OF ROOMS
235
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Claim Your Listing Frequently Asked Questions about Royal Hotel West Edmonton, Trademark Collection by Wyndham
Which popular attractions are close to Royal Hotel West Edmonton, Trademark Collection by Wyndham?
Nearby attractions include Schanks Edmonton (0.3 miles).
What are some of the property amenities at Royal Hotel West Edmonton, Trademark Collection by Wyndham?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Royal Hotel West Edmonton, Trademark Collection by Wyndham?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Royal Hotel West Edmonton, Trademark Collection by Wyndham?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Royal Hotel West Edmonton, Trademark Collection by Wyndham?
Yes, free parking is available to guests.
What are some restaurants close to Royal Hotel West Edmonton, Trademark Collection by Wyndham?
Conveniently located restaurants include Guru Restaurant, Homefire Grill, and The Keg Steakhouse + Bar - West Edmonton.
Are there opportunities to exercise at Royal Hotel West Edmonton, Trademark Collection by Wyndham?
Yes, guests have access to a fitness center during their stay.
Are any cleaning services offered at Royal Hotel West Edmonton, Trademark Collection by Wyndham?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Royal Hotel West Edmonton, Trademark Collection by Wyndham?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Royal Hotel West Edmonton, Trademark Collection by Wyndham offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Royal Hotel West Edmonton, Trademark Collection by Wyndham?
Many travelers enjoy visiting Fort Edmonton Park (3.4 miles) and Rutherford House Provincial Historic Site (4.5 miles).