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DoubleTree by Hilton Hotel West Edmonton

Booking.com$109*
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Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel West Edmonton
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723 Reviews from our TripAdvisor Community

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Showing 715: English reviews
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Vegreville, Canada
Reviewed yesterday NEW

We attended the Dinner Theatre and stayed and the food, service and rooms exceeded our expectations. The food was spectacular supper and the complementary breakfast. The rooms were clean and very comfortable. The staff was friendly and very helpful. To top it all off was the warm chocolate chip cookie!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 294dennise
Calgary, Canada
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago via mobile

Newly renovated. We stayed here because of our past experiences with the DoubleTree's. We were not disappointed. From the lobby to the rooms, this is a well appointed hotel. The mgt/staff was great, even providing us with a complementary fruit plate. Little touches like this will make us come back. Oh, and the cookie!

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Helpful?
Thank Doug O
About Hotel's Favorite Review
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you Doug O for your feedback. We always strive to ensure every guest has a memorable stay, and from our front desk to our back of house staff we try our hardest to give the best guest service in the industry. We definitely appreciate your loyalty to our hotel, and if you'd like to stay with us again please...

Edmonton, Canada
Reviewed 5 days ago NEW

Service is great, breakfast buffet was awesome, pool it open 24 hours. I will certainly go back. The only thing I didn't like was how the bar is right in the lobby and there is no hot tub with the pool. Their work out facility is the best I've seen in a hotel.

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Helpful?
Thank raemcd
Vancouver, Canada
Reviewed 1 week ago

Another stay at the West Edmonton Double Tree Hilton has come and gone. It was excellent as always. The facility is very clean and welcoming. The room is comfortable, clean and has everything I want (ok, this time there was no microwave). I have never had a bad experience here. Keep up the good work.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank harrisonjohnb
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for sharing your feedback regarding your recent stay with us. I am happy to hear that you and your family enjoyed the DoubleTree by Hilton West Edmonton.

Edmonton, Canada
Reviewed 1 week ago

very good location ,staff are friendly . It is my preferred hotel when staying in Edmonton Overall wonderful hotel, wonderful staff, and delicious food, short drive to West Edmonton Mall. The staff are always friendly, the rooms are always clean. The lunch buffet at the hotel is delicious. The business center has great quiet

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Helpful?
Thank 70cheng17
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

We are glad to read that you enjoyed your overall stay with us. It was a great pleasure having you here as a guest and we very much hope you will be visiting us again soon.

Prince Albert, Canada
Reviewed 1 week ago

Rooms noisy as could hear elevator and people in the hallway. Beds were hard and the pillows were large and hard. Price of the stay was high compared to the amenities. Our family wil stay elsewhere on our next visit to Edmonton.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jennycT5395YX
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. It’s unfortunate that you encountered a few shortcomings on your stay. I want to assure you that your concerns have been shared with our management team and steps are being taken to prevent recurrences of this nature in the future.

Wainwright, Canada
Reviewed 1 week ago

This hotel is great for a young family. Must have been recently been renovated. Very clean. Kudos to the cleaning staff. Continental Breakfast well organized. Pool nice and warm. Parking very close. Staff very friendly.

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Helpful?
Thank JulieH1958
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

It's awesome to hear you enjoyed our location, and were served so well by our staff. We work very hard to provide all our guests with the perfect stay! We hope to see you again soon. Once more, thank you for the phenomenal five star review. Have a great day

Toronto, Canada
Reviewed 2 weeks ago

Wonderful stay here, front desk staff was so friendly and helpful! Very nice rooms, great location for what was needed. Glad I choose to stay here! Few green initiatives in place like water safe toilets and not washing your sheets everyday but I wish there was a few more or a way to make my personal stay a bit more...

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Helpful?
Thank TravellingMae
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

We are glad to read that you enjoyed your overall stay with us. It was a great pleasure having you here as a guest and we very much hope you will be visiting us again soon.

Whitecourt, Alberta, Canada
Reviewed 2 weeks ago via mobile

Me and my 2 young children recently stayed at this location as a family member is in the hospital. We booked the junior suite which was amazing! Front desk staff was very friendly and accommodating. We all had a great sleep and enjoyed our stay! Only con I have is my key cards quit working and had to go down...

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Helpful?
Thank Ashley V
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

Thank you for taking a moment to share your experience. It appears we fell short in some areas and appreciate your comments to help us as we continually work to improve our guest experience. Once again thank you for your feedback and I hope to have the opportunity to welcome you back and have you experience the great service I...

Reviewed 2 weeks ago

I have stayed at this Double Tree by Hilton hotel multiple times for business. It is my preferred hotel when staying in Edmonton. It is close to my business meetings, which is a personal plus for me. Other than that it is close to many dining opportunities and a short drive to West Edmonton Mall. The staff are always friendly,...

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Helpful?
Thank Matt W
SemionovM, Director of Rooms at DoubleTree by Hilton Hotel West Edmonton, responded to this review

It's awesome to hear you enjoyed our location, and were served so well by our staff. We work very hard to provide all our guests with the perfect stay! We hope to see you again soon. Once more, thank you for the phenomenal five star review. Have a great day

Questions? Get answers from hotel staff and past guests. Ask a question

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about DoubleTree by Hilton Hotel West Edmonton

Address: 16615 109 Ave NW, Edmonton, Alberta T5P 4K8, Canada (Formerly Mayfield Inn and Suites Edmonton)
Location: Canada > Alberta > Edmonton
Price Range: $108 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel West Edmonton 3.5*
Number of rooms: 327
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Priceline, Hotwire, Hotels.com, Travelocity, TripOnline SA, Cheap Tickets, getaroom.com, Evoline ltd and HotelQuickly so you can book your DoubleTree by Hilton Hotel West Edmonton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mayfield Inn And Suites Edmonton Hotel Edmonton
Mayfield Hotel Edmonton
Edmonton Mayfield Hotel
DoubleTree By Hilton Hotel West Edmonton Alberta
Hotel Style:
#1 Romantic Hotel in Edmonton
#3 Business Hotel in Edmonton
#12 Family Hotel in Edmonton
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel West Edmonton staff and other travelers.
9 questions
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Questions? Get answers from DoubleTree by Hilton Hotel West Edmonton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A little more pricy but definitely the king suite on the 10th floor! Great view, lots of room, and quiet.”
SamanthaM836, Jan 18, 2017 | Read review
“Loved how large the rooms for ...would be excellent for families !”
Miss_libertygirl, Jan 16, 2017 | Read review
“We often get the suites here in the front tower, so i don't know what the other tower is like”
881rickr, Dec 14, 2016 | Read review
“No street noise on the higher floors”
24mooshie, Dec 6, 2016 | Read review
“The rooms on the 10th floor are very quiet.”
  • The minibar of the lounge
  • A generous amount of space in the bathroom, with walk in shower on one end and soaker tub opposi
  • Looking northeast to downtown Edmonton
  • A very spacious bedroom
  • The lounge area of the suite
  • A very spacious bedroom
  • A generous amount of space in the bathroom, with walk in shower on one end and soaker tub opposi
Atlmaverick, Nov 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$109* /night
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TripAdvisor$109
HotelQuickly$133
Doubletree.com$109
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*Disclaimer
Prices are for 1 room, 2 adults
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