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BEST WESTERN Cedar Park Inn

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5116 Gateway Blvd, Edmonton, Alberta T6H 2H4, Canada
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1 room 1 adult
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BEST WESTERN Cedar Park Inn
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137 Reviews from our TripAdvisor Community

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2 reviews
3 of 5 stars Reviewed 4 days ago NEW

We had an overnight stay in this hotel (January 22, 2016, checking out the next day). The hotel was under full renovation including lobby and public space at that time but still accepted booking. We requested a more quiet room but the hotel gave us a first floor room adjacent to the parking stall (located just outside our window). In... More 

Helpful?
Thank Rufran F
GENERAL M, Front Office Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Mr. Rufran, Please accept my apologies that your stay was not more positive. It sounds as though we really did not meet your expectations while you were here, and I wish I could have done more to help. As you could see by our lobby, we are working very hard to upgrade our hotel, and in the nearest future... More 

Comox, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Booked spa suite for two nights, room dirty, needed redoing g, rugs, walls, upgrading. JACUZZI took one hour to fill, out of hit water. Reported, little action. Kept 2nd day, then out. Poor compensation, little done. Not a way BEST WESTERN, should be. Have been there before, not impressed. Return, not likely. BEST WESTERN you let me down. CLIFF.

Helpful?
Thank pildee
GENERAL M, Front Office Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Pildee, First of all let me apologize for what was an unpleasant experience for you in our hotel. The issue mentioned in your feedback has been taken with utmost seriousness and our maintenance staff is on the job to rectify the defect. As you could see by our lobby, we are working very hard to upgrade our hotel, and... More 

Fort Mcmurray
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel a few times over the years and it has really come a long way! They are still doing renovations, but the 4th and 5th floors are complete and are absolutely BEAUTIFUL! We stayed on the 4th floor and the decor is modern, all the furnishings/carpet/beds are all brand new and elegant. The room was... More 

Review collected in partnership with Best Western

Helpful?
Thank Julia G
GENERAL M, Front Office Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Julia, Thank you for taking the time out to post your impressions about your recent stay at the Best Western Cedar Park Inn Hotel. We are happy to hear that we were able to meet your expectations. It is always gratifying to hear such positive comments from our frequent guests. I will be sharing your feedback with rest of... More 

Red Deer, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

The temperature in our room was 12 C all the time. We practically froze. We received space heaters, but they tripped the breaker. They did give us a break on the bill, but should of got our night for free in my opinion

Review collected in partnership with Best Western

Helpful?
Thank Renee D
GENERAL M, Front Office Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Renee D, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the... More 

Calgary, Canada
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Older hotel, but fully updated inside. Comfortable rooms, friendly staff, standard hot/cold breakfast. Perfect for travellers who want a comfortable place to stay with a nice complimentary breakfast. Close to Tim Hortons, Real Canadian Superstore and lots of restaurants.

Helpful?
Thank bhamjeep
GENERAL M, Front Office Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Bhamjeep, Thank you so much for taking the time out to post your comments regarding your recent stay at the Best Western Cedar Park Inn Hotel. We are glad that you liked our comfortable rooms, friendly staff, location and new complimentary breakfast. Your feedback is shared with the other staff members and we look forward to hosting you again... More 

2 reviews
4 of 5 stars Reviewed 5 weeks ago

good hotel to relax in. rooms were good. internet was good. the pool is small. good size for kids. breakfast was ok but more varieties should have been put. i like the breakfast placed at vancouver's best western in downtown.

Review collected in partnership with Best Western

Helpful?
Thank I2565ETmohamede
GENERAL M, Front Office Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear I2565ETmohamede, Thank you for taking the time out to post your feedback about your recent stay at the Best Western Cedar Park Inn Hotel. We are delighted to hear that you enjoyed your stay with us. Your suggestion about breakfast is already forwarded to the appropriate person. Look forward to the pleasure of welcoming you back soon. Warm regards,... More 

Cambridge, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 15, 2015

A typical 50 year old hotel that is being refurbished while still staying opened. The restaurant was closed, it was noisy. There were wires everywhere. The drawers would not stay shut. On the good side it's location is great and the staff were very pleasant.

Review collected in partnership with Best Western

Helpful?
2 Thank Darron F
GENERAL M, Front Office Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Darron F, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

Fort Mcmurray
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 10, 2015

I always like to stay at Cedar Park Inn Great location where you can find everything ones needs as far as shopping, restaurants etc... and great staff every time I have been there, even the maids have great big smiles A bit older but clean and some parts are being renovated so will be tip top at some point, I... More 

Review collected in partnership with Best Western

Helpful?
2 Thank Ghyslaine S
GENERAL M, Front Office Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Ghyslaine S, Thank you for your delightful comments about the Best Western Cedar Park Inn Hotel. It is a pleasure to hear that you had a wonderful experience at our hotel and you liked our service and cleanliness standards. We appreciate your great review and thank you for taking the time to leave a response. We look forward to... More 

Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 8, 2015

This hotel is under construction but there are signs posted in the lobby advising of this. The room had a slight odor but was otherwise clean, the bed fairly comfortable. The Wi-Fi worked without issue, and parking was provided. I found the staff friendly, and the one night stay rate was reasonable. I would stay here again.

Review collected in partnership with Best Western

Helpful?
1 Thank Karen B
GENERAL M, Front Office Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Karen, Thank you for sharing your experience at the Best Western Cedar Park Inn Hotel. We are glad that you had a pleasant and comfortable stay with us. Great to hear that you liked our rooms, WiFi and our staff met your expectations. Your review is shared with all my colleagues and we all look forward to hosting you... More 

Cold Lake, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 7, 2015

The hotel was under renovations but staff tried the best they could to work around the situation. All staff extremely friendly. No offer a breakfast which had we known ahead of time would not have made other breakfast plans.

Review collected in partnership with Best Western

Helpful?
2 Thank Larry D
GENERAL M, Front Office Manager at BEST WESTERN Cedar Park Inn, responded to this review

Dear Larry, Thank you so much for sharing your feedback about the Best Western Cedar Park Inn Hotel. We appreciate your compliments about our friendly staff. Your comment about breakfast is noted and we will make sure that all our guests are informed about our NEW COMPLIMENTARY HOT BREAKFAST. We look forward to welcoming you back soon in our hotel.... More 

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