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BEST WESTERN PLUS Westwood Inn

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18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada
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389 Reviews from our TripAdvisor Community

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Showing 386: English reviews
muenster, Canada
1 review
2 of 5 stars Reviewed 4 days ago NEW

old hotel that has been redone but still looks and smells like an old hotel. very comfortable beds. good location to West Edmonton Mall and highway to jasper national park. lots of restaraunts near by also. will still at another bestwestern hotel next time in Edmonton

Review collected in partnership with Best Western

Helpful?
Thank Brenda L
Anita N, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Brenda Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of... More 

Toronto
Level Contributor
134 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had a nice and pleasant stay at this hotel. Most of the staff was friendly, and the hotel itself was clean. The room which I had was upgraded to a King by the hotel and it was very spacious and comfortable. I was on the top floor so it was super quiet and although parts of the hotel were... More 

Helpful?
Thank ihatesushi
Anita N, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Ihatesushi ..Our team here at the hotel would like to thank you for taking the time to provide the Tripadvisor community with a very kind review of our property. We are very fortunate to have loyal guests who continue to journey with us over the years. We’re pleased to see that your experience with us remains positive.... Anita Narayan More 

Calgary, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is situated well, very close to the West Edmonton Mall. It is very clean and has great staff. Check in and out was very efficient. Friendly and helpful staff at counter. The hotel is not new - but is clean. Lobby is updated and is spacious.

Review collected in partnership with Best Western

Helpful?
Thank F9952LQlindaa
Anita N, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Qlindaa ! We are so happy to hear you came to visit us while you were in Edmonton.So glad you had a positive experience with us.We are lucky to have amazing staff working here as a team here .We hope this won't be your last visit! Cheers..... Anita Narayan More 

1 review
5 of 5 stars Reviewed 1 week ago

When you walk in the pool is off to your left in front of the reception deck. The staff was very efficient and we were on are way to the room. The room was clean and enough room to set up a playpen we had brought. The children loved the pool and when we went down for breakfast, was very... More 

Helpful?
Thank Cynthia M
Anita N, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Thank you Cynthia M for the 5 out of 5 review! We're so glad you're enjoying your stay so much, and experiencing all our hotel has to offer. Whether you're staying for business or pleasure, we always want our guests to feel like they can relax and enjoy our property!Hope to see you again soon .... Thank You Anita Narayan More 

Muriel Lake, Alberta, Canada
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

friendly staff, hotel said it was under construction but did not notice. Breakfast was good and the breakfast staff was amazing!!! Couple of downfalls (but did not affect our stay): pool was cold and the toilet flowed very slowly.

Helpful?
Thank Rebby0808
Anita N, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Rebby , Thank you for your feedback. We always strive to ensure every guest has a memorable stay, and from our front desk to our back of house staff we try our hardest to give the best guest service in the industry. We're so delighted that our team made you and your family feel so welcomed and well accommodated.... More 

North Battleford, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Comfortable beds, good selecrion for breakfast. Was quiet and rooms and whole hotel seem to be newly renovated. The only thing that isnt great is the pool it is very small, but my daughter enjoyed it. Staff were very friendly.

Helpful?
Thank Brigitte T
Anita n, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Brigitte, Thank you for taking the time to provide us with feedback of your recent experience at Best Western Plus . We are delighted to hear that your stay was enjoyable. We truly appreciate your kind & generous comments towards the hotel, guestroom and our Staff. We truly hope to have many opportunities of welcoming you back again soon!... More 

Gravenhurst, Canada
Level Contributor
81 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The lobby looks nice, and the bed was comfortable. The room badly needs updating, the carpeting looked dirty, I wouldn't walk in my bare feet. The bathroom had been updated but whoever put in the tub put it so it is slightly slanted out and the water pours off the side of the tub onto the floor. The towels were... More 

Helpful?
2 Thank Pam M
Anita n, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Pam, Thank you for taking the time to review our property. Please accept my sincere apologies for the challenges you had encountered . We are committed to providing the best in facilities and service, and to this end, will be investing additional capital in updating the hotel interior as well as other areas of the property. We appreciate your... More 

Port Coquitlam, Canada
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my hotel of choice when I stay in Edmonton for a couple of reasons. the people are extremely nice and helpful. The rooms are large and newly renovated or about to be. The pricing is excellent. I have stayed at this location in the neighbourhood of 50+ stays over the last 2 years. I have seen the renovations... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Sean J
Anita n, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Sean, I am very happy to know that you have been staying with us every time you come to Edmonton recently! We really appreciate the loyalty and hope that you will continue to choose Best western west wood Inn as your second home! We look forward to seeing you again soon. Until next time, take care from your Best... More 

canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have been to this hotel twice. The first time was excellent. Clean room, comfy bed and I told everyone I know about the hotel - great location to the mall. However, the last time I stayed there will be my last time. I checked in late (around midnight) because I was driving through to BC and the front desk... More 

Helpful?
2 Thank travellingirl01
Anita n, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. I... More 

vancouver, Canada
1 review
5 of 5 stars Reviewed June 17, 2016

We had an excellent stay the room was very good and bed very comfortable breakfast options were great and staff very good we needed a hotel close to the university and it was just the right locations for us

Review collected in partnership with Best Western

Helpful?
Thank Dorothy D
tanveer h, Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Thank you for your recent stay with the Best Western Plus Westwood Inn . We are pleased that you had a good experience while staying with us. We value all feedback and appreciate you taking the time to provide us with yours. Once again, thank you for choosing to stay at the Best western Westwood Inn. We hope to see... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Best Western Plus Westwood Inn is centrally located in the heart of Edmonton, Alberta, Canada. Comfortable accommodations paired with the excitement of the city just outside this premium Edmonton hotel create an unforgettable vacation experience. Enjoy the comfort the Best Western Hotels Canada are known for, and unwind at the Best Western Plus Westwood Inn Edmonton in spacious accommodations that offer cable television with HBO(R) and complimentary high-speed Internet access. Relax with a refreshing beverage or just enjoy the excitement of our VLT's. ... more   less 

Additional Information about BEST WESTERN PLUS Westwood Inn

Address: 18035 Stony Plain Road, Edmonton, Alberta T5S 1B2, Canada
Location: Canada > Alberta > Edmonton > Place LaRue
Price Range: $84 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Westwood Inn 3*
Number of rooms: 172
Reservation Options:
TripAdvisor is proud to partner with Expedia, HotelTravel.com, Hotwire, Priceline, Booking.com, Best Western + Iniative, Travelocity and Hotels.com so you can book your BEST WESTERN PLUS Westwood Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Westwood Hotel Edmonton
Best Western Westwood Hotel
Best Western Edmonton
Edmonton Best Western
BEST WESTERN PLUS Westwood Inn Edmonton, Alberta
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