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BEST WESTERN PLUS Westwood Inn

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BEST WESTERN PLUS Westwood Inn
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188 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

The room was nice and well maintained. We stayed here 3 nights because of the great location near the West Edmonton Mall. Which by the way, is the nicest mall I have ever seen. For the best start walk in through entrance 50. Anyways, back to the hotel. The breakfast was adequate and never felt crowded. The price was good... More 

Helpful?
Thank Silver C
St Thomas Ontario
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This is my second stay at this location in the past year. The hotel has been undergoing renovations that are making this an outstanding place to stay. From the professional staff and the well appointed rooms you won't be disappointed. I will definitely be back.

Review collected in partnership with Best Western

Helpful?
1 Thank William R
AnitaAFOM, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

We are thrilled to see you have had a wonderful experience. Our team works very hard to provide all our guests with the perfect stay! We hope to see you again soon. Best regards Anita Narayan More 

Richmond, Canada
Level Contributor
7 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

We stayed for 4 nights here while in Edmonton. Picked it for the location close to West Edmonton Mall. The room was ok, but we were put on the wing where renovation was still to be completed (even though the note says should be completed a few months earlier). Apparently they had changed the carpet in the hallway but whoever... More 

Helpful?
Thank vli_dtm
AnitaAFOM, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Vli_dtm' Thank you for taking the time to review your recent stay at the Best Western Plus Westwood Inn. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for the multiple issues you experienced throughout your stay. This... More 

Langley
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here twice in July and both times were great! The staff at the front desk were kind and helpful and the woman taking care of the breakfast was wonderful! The food was ok, although their egg patty things were kind of gross. It was busy in the mornings so we sometimes had to wait for things to be... More 

Helpful?
Thank eek90
AnitaAFOM, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Guest , Thank you for sharing your feedback with us from your recent stay at the Best Western Plus Westwood Inn . We are thrilled to hear that you enjoyed your stay with us! Feedback such as yours is extremely valuable, as it allows us to celebrate our successes, and continue to improve our hotel for all our guests.... More 

Fort McMurray, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Good - Large parking lot. Bad - almost everything else. Long delay at check in, even without a line up. Pool was not as advertised. Breakfast was okay, very busy, but the staff tried very hard to keep up with demand. Lounge was a cave; with staff appropriate for a hole.

Helpful?
Thank Experiencedeater2016
AnitaAFOM, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Guest , Thank you for taking the time to review your recent stay at the Delta Edmonton South Hotel & Conference Centre. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apologies for the multiple issues you experienced throughout... More 

Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We just went to Best Western Invermere last month and Our stay was fantastic so coming here tonight at Edmonton , we choose Best Western Westwood Inn and we got 2 rooms.. The lobby was great but the room need TLC as the seats have tears and too old.. I am dissappointed 🙁because we have a baby and it seemed... More 

Helpful?
Thank Ronna F
HemaFOM, Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Thank you for your feedback,On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us. To further assist you, Can you please send your reservation details with First/Last Name and the contact number at fom@bestwesternwestwood.com. I sincerely hope that you will consider staying with us again so that we... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Checkin staff was pleasant. Got an upgraded room with a phone call moments after arriving in the room asking if everything was in order. Fairly nice room. Only negative is the remote didn't work and over crowding at breakfast. Would stay there again

Helpful?
Thank Loretta D
HemaFOM, Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Thank you for leaving feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us to deliver a superior experience for you and other guests in the future. I am really sorry to... More 

Regina, Canada
Level Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for business as I was working just north of Edmonton. I was a little hesitant to book this hotel based on some of the reviews but I really enjoyed my stay! The outside is deceiving and the entrance into the lobby is a bit odd but my room was newly renovated and it was a great size.... More 

Helpful?
Thank Christine H
Anita N, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Christine ! Thank you for your kind feed back which is highly appreciated. We hope to welcome you soon again to our Best Western westwood Inn. Best regards from our entire team. Anita Narayan More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very nice Hotel to to stay but watch out for House Keeping as it sucks. Staffs are very friendly and always eager to help. the Breakfast is one of the best and always hot meals to serve. Front desk staff are very friendly and always smile and say hi when you pass by. Again watch out for House Keeping to... More 

Review collected in partnership with Best Western

Helpful?
Thank 297rattanm
Anita N, Assistant Front Office Manager at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear Rattanm! Thank you for taking the time to let us know about your experiences in our Hotel . Our Team is delighted to hear that you felt at home with us and that you enjoyed our central Location. We would be very happy to have you with us soon again. Regards Anita Narayan More 

Calgary, Canada
1 review
4 of 5 stars Reviewed 1 week ago

This Best Western is quite good. Situated in a good location, recent renovations made to hotel. Very good service provided by staff. The morning breakfasts were fantastic and well above our expectations! The only question we had was the one and only elevator which was very slow. Other than this we were very satisfied with our stay and would highly... More 

Review collected in partnership with Best Western

Helpful?
Thank Glen W
Anita N, ASSISTANT FRONT OFFICE MANAGER at BEST WESTERN PLUS Westwood Inn, responded to this review

Dear guest! Thank you for your kind feed back after your recent stay at our Hotel Royal. We are delighted to hear that our team is doing a good Job and hope to have you with us soon again! Best regards ANITA NARAYAN More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Best Western Plus Westwood Inn is centrally located in the heart of Edmonton, Alberta, Canada. Comfortable accommodations paired with the excitement of the city just outside this premium Edmonton hotel create an unforgettable vacation experience. Enjoy the comfort the Best Western Hotels Canada are known for, and unwind at the Best Western Plus Westwood Inn Edmonton in spacious accommodations that offer cable television with HBO(R) and complimentary high-speed Internet access. Relax with a refreshing beverage or just enjoy the excitement of our VLT's. ... more   less 

Additional Information about BEST WESTERN PLUS Westwood Inn

Address: 18035 Stony Plain Rd NW, Edmonton, Alberta T5S 1B2, Canada
Location: Canada > Alberta > Edmonton > Place LaRue
Price Range: $79 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Westwood Inn 3*
Number of rooms: 172
Reservation Options:
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Also Known As:
Best Western Plus Westwood Hotel Edmonton
Best Western Westwood Hotel
Best Western Edmonton
Edmonton Best Western
BEST WESTERN PLUS Westwood Inn Edmonton, Alberta
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