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Fantasyland Hotel & Resort

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Fantasyland Hotel & Resort
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954 Reviews from our TripAdvisor Community

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There are newer reviews for Fantasyland Hotel & Resort
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Showing 933: English reviews
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

It was pretty fun staying in a room with a stripper pole, my boyfriend definitely enjoyed it. The staff were awesome everywhere we went at the hotel, pool, and mall. Anywhere we went people would greet us. It was a little over priced though. Over all it was a good time and a fun little getaway will be back.

Helpful?
Thank Albertaadventures
Langley City, Canada
Level Contributor
102 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Room was nice, attend 2 nights, family of 3, upgraded to Hollywood Floor, nice city view.Room had large 4 person jacuzzi, which was nice but took way too long to fill. Hotel staff are friendly and efficient, facility is nice but seems to be in need of freshening up. Access to the mall,waterpark ,movies and restaurants make this a nice... More 

Helpful?
Thank 607FamilyofFour
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi 607FamilyofFour, Thank you for your review. It sounds like you had an enjoyable stay and we hope to see you again soon. More 

Steinbach, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I'm not sure what I was expecting when I booked at Fantasyland but I was pleasantly surprised by the experience. Although it doesn't have a free breakfast or designated pool (some 'must haves' for our family vacations) they were the only ones that could accommodate a family of 5 in the area when I started booking our vacation. So I... More 

Helpful?
Thank HelenaHK2014
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi HelenaHK2014, Thank you for your review. It sounds like you and your family had a wonderful 2 night stay with us and got to take advantage of our great location right inside of West Edmonton Mall. We were pleased to hear that you enjoyed your family vacation and hope to see you again very soon. More 

Surrey, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Spent 3 nights in this hotel last July 7-10, 2016. The staff are very nice and courteous. Room is clean. Fresh juice in the lobby for quest a nice touch. Our room has no microwave we called the front desk but no luck in finding us one. The elevator was a NIGHTMARE! Very slow service and not enough to cater... More 

Helpful?
Thank Joy N
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Joy N, Thank you for reviewing your stay with us earlier this summer. It sounds like you had a wonderful stay with us, we appreciate the feedback provided and will be sure to pass it along to everyone. More 

Vancouver
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed as a central meeting point for family. The location can't be beat. Wish I had noticed the offer here on TripAdvisor for free amusement tickets. If you go to the water park be sure to bring either cash or a credit card. We went with 8dollars for a locker and no more. Didn't bring towels as we were... More 

Helpful?
Thank alderion
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Alderion, Thank you for letting us know how your most recent stay went. we do offer Waterpark towels to all of our guests so they don't have to pay the deposit so next time be sure to check in your room or ask Front Desk for some towels before heading down to the Waterpark. We are happy to hear... More 

1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

We went as a family to spend the long weekend at West Edmonton Mall. We have two children - 4 and 8 - and stayed in an Executive Jacuzzi Room. I was pleasantly surprised and pleased by the hotel. First off, it was very clean. And the housekeeping staff did a great job of cleaning the room daily. The room,... More 

Helpful?
Thank JennJorge
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for taking the time to review your stay with us at Fantasyland Hotel. It sounds like you and your family really enjoyed your stay and took advantage of our Vacation Play a Way package. We hope to see you again very soon. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was really beautiful as soon as my family walked right in, with complements of lemonade water which I thought was lemonade at the time and the Mexican music which gave a nice vibe to the place. We were thinking of staying one night because the rooms were pretty expensive but decided to stay for another since we wanted... More 

Helpful?
Thank mosesshiferaw
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi mosesshiferaw, Thank you for your review. it was great hearing about your family's most recent stay with us. It sounds like you all enjoyed your Polynesian room. More 

1 review
2 of 5 stars Reviewed 4 weeks ago via mobile

We stayed at the Fantasyland hotel while in Edmonton for a wedding. You cannot beat the location, but that's all this place has going for it. I've stayed numerous times over the years, but each time I stay I am less and less impressed. I will not be staying again, unfortunately. The hotel is really showing its age and they... More 

Helpful?
Thank kateryanjenn
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Thank you for your review. We are sorry to hear that the hotel did not meet your expectations. If you could please call a Manager on Duty at 780-444-5529 we would love to discuss your concerns in more detail. More 

Cebu City, Philippines
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed with my family last spring. Very accessible since it is within the West Edmonton Mall. Lots of activities to do for my kids and shopping with for wife. Rooms are huge though it is quite old. Room service is good. Foods are delicious. Staff are very helpful. They always wear a smile. Customer service is very good. I still... More 

Helpful?
Thank davidstradinginc
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi davidstradniginc, We are so happy to hear that you enjoyed your stay with us last spring. We hope to see you again soon. More 

Calgary
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Fantasyland Hotel for one night while we were in Edmonton to tour the University. We had a great time. We had two Polynesian suites which were very clean and fresh looking. The bathroom was very well set out with a rain shower and spacious vanity. Enjoyed a fun soak in the hot tub at the end... More 

Helpful?
Thank Lynn G
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Lynn G, We are so happy to hear that you enjoyed your stay with us. It sounds like you and your family had a great stay in our Polynesian rooms. We will be sure to pass on your comments to Meaghan and appreciate you taking the time to voice your opinion of her. We hope to see you again... More 

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Fantasyland Hotel. We're located in the heart of North America's largest shopping and entertainment complex, West Edmonton Mall. The hotel features classically decorated rooms with TV, complimentary Wi-Fi, hairdryer, voice mail, clock radio and air conditioning. Choice abounds when it comes to dining with L2 Grill providing culinary creations that feature the freshest ingredients found between the East and West Coasts of Canada. If it is just a drink you are after, the L1 Lounge provides a relaxing environment to sit back and enjoy. ... more   less 

Additional Information about Fantasyland Hotel & Resort

Address: 17700 87 Ave NW, Edmonton, Alberta T5T 4V4, Canada
Location: Canada > Alberta > Edmonton
Price Range: $146 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fantasyland Hotel & Resort 3.5*
Number of rooms: 355
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Also Known As:
Fantasyland Hotel And Resort
Fantasyland Hotel Edmonton
Fantasyland Hotel & Resort Edmonton, Alberta
Hotel Style:
#1 Casino Hotel in Edmonton
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