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Fantasyland Hotel & Resort

  • Free Wifi
  • Free Parking
  • Restaurant
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1 room, 2 adults, 0 children
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1,034 Reviews from our TripAdvisor Community

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Showing 1,011: English reviews
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Reviewed 2 days ago NEWvia mobile

We came to stay at the Fastasyland as part of a kid-free weekend. We took in a hockey game and stayed at the mall for the convenience of location and we have stayed here in the past. We decided to upgrade to a suite as there was a promotion to stay one night get one free. This limited us to...

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Helpful?
Thank JennyJL
Vancouver, Canada
Reviewed 6 days ago NEW

We visit Fantasyland Hotel for the BC Family Day long weekend every year. The theme room (Roman bunk bed room) we had this time was great and the kids enjoyed it, having been a new offering based on recent renovations. Because it didn't have a jacuzzi, it was much more spacious and we thoroughly enjoyed our time there. The only...

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Thank ebw1481
Edson, Canada
Reviewed 1 week ago

Stayed with the family I a Western Theme Room. Queen bed for mom & dad and County Jail bunks for the kids. The room was decorated very nice and the kids loved the Jacuzzi tub, we filled it with water and let them swim while they watched their favorite show on TV. Since it was February the activities in the...

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Helpful?
Thank 466augustinel
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi 466augustinel, Fantasyland Hotel's location inside of the West Edmonton Mall is a plus especially during the winter months. We were happy to hear that you and your family enjoyed your stay in our Western room and look forward to seeing you on your next trip to Edmonton.

Alberta, Canada
Reviewed 1 week ago

Amazing experience! The hotel ambiance is so pleasing specially that it is connected to the mall were we could easily stroll around. The staff are so friendly, helpful and kind, specially Marichu, Sharlyn & Julien who assisted me from the time i booked until my check out. The kids enjoyed the cowboy theme room that we have, including the romantic...

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Helpful?
Thank gemsrr
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi gemsrr, We will be sure to pass on your kind review to our team, especially Marichu, Sharlyn and Julien. Our Western room is a fun room and families really enjoy the theme, especially the county jail bunk beds. We look forward to having you and your family stay with us again soon.

Edmonton, Canada
Reviewed 1 week ago

Excellent stay, Beautiful room. We received a complimentary upgrade to the Roman Luxury theme room thanks to Sharyln Gutierrez. Excellent customer service. The room is huge and newly renovated. Very beautiful. Loved the Jacuzzi tub and the room décor. Very relaxing. We will definitely go back.

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Helpful?
Thank winnie744
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi winnie744, Thank you for taking the time to tell us about your most recent stay. It is nice to hear that you were able to enjoy your time with us and relax. We look forward to having you back again today.

Reviewed 2 weeks ago

The room we stayed in as a family was completely out dated. I found an old item from a previous customer who must have stayed in that room, and it really had me wondering whether the room was properly cleaned and fresh linens. For the amount that a theme room costs for one night in my opinion is completely outrageous...

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Helpful?
Thank Crystal H
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Crystal H, We are very sorry to hear that your stay did not meet your expectations. Could you please email our Front Office Manager your contact details so we can discuss your concerns directly? faren.critch@flhwem.com. We look forward to hearing from you.

Reviewed 2 weeks ago

Visited Fantasyland in Aug 2016. Upon checking in we upgraded to a theme suite. The kids LOVED it. It was nice that we could go shopping but yet still be so close to our hotel that when the kids got tired we could head back quickly and easily.

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Helpful?
Thank Deonne G
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Deonne G, It is so nice to hear that your family enjoyed their stay in our theme room. Our location is very convenient and it is nice to hear that you were able to enjoy your Staycation to the fullest. We hope to see you again soon.

Duncan, Canada
Reviewed 2 weeks ago via mobile

Very happy with our stay again! This time we stayed in the Roman Suite. Took my adult daughter. We spent two nights. It was great fun and the mall makes a great one stop short vacation. We hit all the attractions and shopped. Looking forward to taking our family there again! Room was clean. People were helpful and we had...

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1Thank Sherilee B
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Sherilee B, Fantasyland Hotel is a great location for a staycation. Our location inside the West Edmonton Mall means you don't have to leave the mall during your stay, which is great during our Alberta Winters. Be sure to keep an eye on our website for any upcoming promotions and call our Reservations team to help you plan your...

Reviewed 2 weeks ago

Although I do think the rooms are ridiculously overpriced (we have paid anywhere from $350 to $500/night) for a theme room, we always enjoy our experience and keep going back! We have stayed in the African room, Polynesian room, Truck room and the Arabian room. So far my favourite has been the truck room, sleeping in the bed of a...

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1Thank WanderWoahman
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi WanderWoahman, It was nice hearing about your experience at Fantasyland Hotel. It sounds like your time spent with us is a special time for your and your partner and we are happy that you chose us to help you celebrate. The Truck room is one of our most unique rooms, how many hotels can say that they have a...

Saskatoon, Canada
Reviewed 3 weeks ago

Shop around for the price of the room. The same room varies up to a hundred dollars a night.the superior room was great very roomy. Bring your bubble bath the tub was deep.Ask for your free breakfast it was the greatest.

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Helpful?
Thank Christine G
Fantasyland H, General Manager at Fantasyland Hotel & Resort, responded to this review

Hi Christine G, Thank you for your advice. We recommend contacting our reservations team at 1-800-737-3783 for all promotional offers and find the best price that suits your needs. We hope to see you again soon.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Fantasyland Hotel. We're located in the heart of North America's largest shopping and entertainment complex, West Edmonton Mall. The hotel features classically decorated rooms with TV, complimentary Wi-Fi, hairdryer, voice mail, clock radio and air conditioning. Choice abounds when it comes to dining with L2 Grill providing culinary creations that feature the freshest ingredients found between the East and West Coasts of Canada. If it is just a drink you are after, the L1 Lounge provides a relaxing environment to sit back and enjoy. ... more   less 

Additional Information about Fantasyland Hotel & Resort

Address: 17700 87th Ave, Edmonton, Alberta T5T 4V4, Canada
Location: Canada > Alberta > Edmonton
Price Range: $142 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Fantasyland Hotel & Resort 3.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Fantasyland Hotel And Resort
Fantasyland Hotel Edmonton
Fantasyland Hotel & Resort Edmonton, Alberta
Hotel Style:
#1 Casino Hotel in Edmonton
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Questions & Answers

Here's what travelers have asked, with answers from Fantasyland Hotel & Resort staff and other travelers.
6 questions
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Sydney, Australia
4 months ago
Vancouver, Canada
over a year ago
Los Angeles, California
over a year ago

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Questions? Get answers from Fantasyland Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The website displays the interior of the rooms well; when choosing a theme room look at the selections they give good room descriptions.”
 of 5 bubbles 466augustinel, 1 week ago | Read review
“Its well worth it to upgrade to a suite”
 of 5 bubbles , 2 weeks ago | Read review
“Superior queen could sleep 6. Had a sofa bed”
 of 5 bubbles christineg399, 3 weeks ago | Read review
“Have fun, lots to do, rink, shopping, restaurants, waterpark, dinner theatre etc....”
 of 5 bubbles jocy657, Jan 14, 2017 | Read review
“Don't use theme rooms. Try to stay on lower floors.”
 of 5 bubbles kobs1406, Jan 5, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question