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Chateau Lacombe Hotel

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417 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Canada
Reviewed 2 weeks ago

Stayed here on the way to Prince George while helping a friend move. The only thing we had a set back with was that the underground secured parking would not fit the truck we were driving. We had to bring all the registered fire arms into the hotel and park across the street. The concierge helped us move our belongings...

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Helpful?
Thank shaunamarie36
Calgary, Canada
Reviewed 2 weeks ago

I stayed at Chateau Lacombe for a few days for work. I was pleasantly surprised at the quality of this hotel. I had a king room on the concierge level, and was treated to a free breakfast, which was extensive, as well as a free evening appetizer hour. My room was all done in modern decor, and appeared to be...

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Thank jeremym17
Moose Jaw, Canada
Reviewed 2 weeks ago

I mostly love that the hotel is a round tower and all of the rooms face out. we stayed here for a football game and it was excellent. the rooms were clean and comfortable and the view of the river was tremendous. i enjoyed this hotel alot. it is a little tricky to get to if you haven't been before...

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Thank slightlyheavy
Calgary, Canada
Reviewed 3 weeks ago

I travel to Edmonton for business on occasion, I always stay here, its a good value, the staff are attentive, helpful and gracious. They have recently gone through renovations, in and out, fully modernized, fantastic rooms. Quiet clean rooms.

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Thank jim-in-alberta
Moscow, Russia
Reviewed 3 weeks ago

Surprisingly budget-priced hotel right in the middle of downtown. If you're not a wealthy bug to stay in Westin, Holiday, Marriott or grandest of all..his majesty Fairmont just don't hesitate and book this Chateau. May be quite crowdy sometimes, with all those youth hockey or swimming teams walking around, but its ok. Just one major low point for the hotel:...

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Helpful?
Thank Igoryan121
Edmonton, Canada
Reviewed 5 weeks ago

Just finished a stay on their new concierge floor. I've stayed in a number of Edmonton hotels and I have to say so far this is the best, beating places that are far more expensive. Stay in their newly refreshed rooms.. good TVs, nice bathrooms with rain showers, nice herbal amenities etc... Lounge was decent as well. Staff friendly and...

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Thank Skilt
Gatineau, Canada
Reviewed December 1, 2016

Very nicely located in downtown Edmonton but needs a bit of refresh, especially the room I was in compared to the pictures from the website. Same with the elevators and access to the parking garage that is however quite large. Pillows were way too hard for me.

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Thank Dan_Explorateur
Reviewed November 30, 2016

What a great place to stay and prime location. the rooms are very well appointed and had great views. Parking was covered and plentiful and the amenities were great. For the price the hotel was amazing and the restauraunt was ice while revolving and viewing the city sky line

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1Thank Christopher W
Sherwood Park, Canada
Reviewed November 28, 2016

Although the rooms were clean, they are showing their age. The bathtub was stained and the drywall above it needed work. The seals on the windows were seeping and was gross. The beds are amazing though! The staff were friendly and very helpful. Was not happy that we had to pay $21/night for parking!

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Helpful?
Thank TiffFest
Ike J, General Manager at Chateau Lacombe Hotel, responded to this review

Dear TiffFest, Thank you for taking the time to share your feedback on your recent stay at the Chateau Lacombe Hotel. We are currently working on the last section of exterior panels and window replacement. This 18 month project replaced all the windows and the adhesive that had eroded over the past decades. In addition, we have renovated 60 rooms...

Edmonton, Canada
Reviewed November 28, 2016

We stayed a night at this hotel because we had a Christmas function. My husband brought his lap top as he is an early bird and needed to do school work before the party and the next morning. It was very important that he had internet. He could not connect called the front desk they said they would send someone...

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Helpful?
Thank jppanda
Ike J, General Manager at Chateau Lacombe Hotel, responded to this review

Dear jppanda, Thank you for sharing the feedback on your recent stay. On behalf of the entire team, I wish to sincerely apologize for the challenges experienced. Please reach out directly to me at 780.428.6611 so that we may make this right for you. Sincerely, Ike Janacek, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the iconic landmark Chateau Lacombe Hotel. Locally owned and independently operated, the Chateau Lacombe Hotel offers 307 guest rooms including 69 Concierge guest rooms allocated on the upper floors requiring key access, each fully renovated Concierge guest room offers Telus Optic LED TV and 15mb dedicated internet access for each room. Enjoy access to our private Concierge Lounge overlooking the majestic Edmonton river valley. Lounge Privilege's include: Daily continental breakfast & Daily evening beverages with Canapes. The Hotel is home to the city's award winning rooftop revolving restaurant La Ronde on the 24th floor and rotates over 88 minutes capturing the cityscape and river valley views. A great location for celebrating memorable moments and milestone events. With its 307 Guest Rooms and 14,000 sq. Ft. Of meeting space, the Chateau Lacombe Hotel is the preferred location for business and leisure travellers wishing to be close to downtown with the Arts & Culture, nightlife and soon to be revealed in 2016 - the Downtown Arts and Entertainment District. ... more   less 

Additional Information about Chateau Lacombe Hotel

Address: 10111 Bellamy Hill NW, Edmonton, Alberta T5J 1N7, Canada (Formerly Crowne Plaza Chateau Lacombe)
Location: Canada > Alberta > Edmonton
Price Range: $86 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Chateau Lacombe Hotel 3.5*
Number of rooms: 307
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Also Known As:
Crowne Plaza Chateau Lacombe Hotel Edmonton
Crowne Plaza Edmonton
Crowne Plaza Hotel Edmonton
Chateau Lacombe Hotel Edmonton, Alberta
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Questions & Answers

Here's what travelers have asked, with answers from Chateau Lacombe Hotel staff and other travelers.
7 questions
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Viking, Canada
1 month ago
Calgary, Canada
3 months ago
Toronto, Canada
Westlock,, AB. Canada
over a year ago

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Questions? Get answers from Chateau Lacombe Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Underground parking does not fit large vehicles”
 of 5 bubbles shaunamarie36, 2 weeks ago | Read review
“Get a concierge king room overlooking the river.”
 of 5 bubbles jeremym17, 2 weeks ago | Read review
“book online”
 of 5 bubbles jim-in-alberta, 3 weeks ago | Read review
“River-view is a must!”
 of 5 bubbles Igoryan121, 3 weeks ago | Read review
“Concierge floor or nothing.”
 of 5 bubbles Skilt, 5 weeks ago | Read review
5 of 5
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