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Chateau Lacombe Hotel

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10111 Bellamy Hill NW, Edmonton, Alberta T5J 1N7 Canada
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Traveler (214)
360
Panoramas (14)
Room & Suite (129)

About

#58 of 103 hotels in Edmonton
Location
Cleanliness
Service
Value
Welcome to the iconic landmark Chateau Lacombe Hotel. Locally owned and independently operated, the Chateau Lacombe Hotel offers 307 guest rooms including 69 Concierge guest rooms allocated on the upper floors requiring key access, each fully renovated Concierge guest room offers Telus Optic LED TV and 15mb dedicated internet access for each room. Enjoy access to our private Concierge Lounge overlooking the majestic Edmonton river valley. Lounge Privilege's include: Daily continental breakfast & Daily evening beverages with Canapes. The Hotel is home to the city's award winning rooftop revolving restaurant La Ronde on the 24th floor and rotates over 88 minutes capturing the cityscape and river valley views. A great location for celebrating memorable moments and milestone events. With its 307 Guest Rooms and 14,000 sq. Ft. Of meeting space, the Chateau Lacombe Hotel is the preferred location for business and leisure travellers wishing to be close to downtown with the Arts & Culture, nightlife and soon to be revealed in 2016 - the Downtown Arts and Entertainment District.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Concierge
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Centrally Located
Languages Spoken
English, French, Filipino, Portuguese and 1 more
659Reviews15Q+A100Room tips
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Popular mentions
Marni D wrote a review Mar 2020
Calgary, Canada13 contributions2 helpful votes
Need I say more? I don't feel customers are getting their money's worth. The room rates are high for a room that is in dire need of a Reno. Furniture is outdated, mattresses lumpy, pillows are too firm...seem cheep. Bathrooms are run down with tiles falling off the wall, grout behind tiles are rotting, tubs very old and dingy, toilets and shower heads are not water savers. On a positive note: The cleaning staff does a great job with cleanliness.
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Date of stay: March 2020
Rooms
Cleanliness
Service
Trip type: Traveled on business
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Response from Blueheron67, Manager at Chateau Lacombe Hotel
Responded Mar 19, 2020
Hello Marni D and thank you for taking the time to post your review. We sincerely apologize for the condition of your room. Please rest assured that we are planning on doing upgrades to the few rooms that do require attention. Should you wish to stay with us in the future, please book one of our newer Concierge floor rooms as they have been renovated and I'm confident they would exceed your expectations. Thank you again for your comments, much appreciated.
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toluce wrote a review Mar 2020
Canada207 contributions54 helpful votes
We booked with Donna and she made sure that we had exactly what we asked for. Our room was very clean, comfortable and had a great view of the river valley. We were on the concierge floor which included drinks and horsd'ouvres. Gary was our host for happy hour. He was very attentive, pleasant and accommodating. He made our visit enjoyable! The continental had a good variety of pastry, cheese and cold cuts.
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Date of stay: March 2020
Location
Cleanliness
Service
Room Tip: The concierge floors include the happy hour and continental breakfast.
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1 Helpful vote
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Response from Blueheron67, Manager at Chateau Lacombe Hotel
Responded Mar 13, 2020
Hello toluce and thank you for taking the time to post your review of your recent stay with us. We are delighted you had a memorable experience with us and I will certainly pass your kind comments onto our team. We greatly appreciate your continued patronage and look forward to welcoming you back soon. Thanks again!! Cheers,
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erinlauren2018 wrote a review Mar 2020
Delta, Canada17 contributions4 helpful votes
Not one single thing to complain about. Room was SUPER clean. All staff were very friendly. Great parking. Breakfast buffet was on point and fresh items came out constantly. Pubs and beer store super close by. Everything was great. Zero complaints.
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Date of stay: February 2020
Value
Service
Sleep Quality
Trip type: Traveled on business
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Response from Blueheron67, Manager at Chateau Lacombe Hotel
Responded Mar 11, 2020
Hello erinlauren2018 and thank you for taking the time to post your review of your recent stay at our Hotel. We are delighted you had a memorable time with us and I will certainly share your kind comments with our team. Thank you again and we look forward to welcoming you back soon!! Cheers, James
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Margaret S wrote a review Feb 2020
Ottawa, Canada164 contributions69 helpful votes
If you are looking fora place to have lunch while on business Bellamy is not it! After a disastrous first attempt when my meal did not appear at all and I was forced to walk out unfed despite assurances it was on its way (a cobb salad by the way) it never appeared, I thought I would give it a second chance. Well that was a mistake. Twenty-five minutes fora club soda and requests to speak to managers about the lack of service ignored for 30 minutes, I again leave unfed.
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Date of stay: February 2020Trip type: Traveled on business
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Response from Blueheron67, Manager at Chateau Lacombe Hotel
Responded Feb 21, 2020
Hello 861margarets and thank you for letting us know of your unfortunate experience in our Bellamy's lounge. I assure you this is by no means our standard of service and we will review this with the manager and staff. We appreciate your feedback and apologize for our errors
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JJawandering wrote a review Feb 2020
Lethbridge, Canada294 contributions88 helpful votes
Rooms were clean and comfortable. What prevents me from giving this hotel a higher rating is that there were cracks in the sink In our room, and scuff marks in the area around the coffee maker. Food and parking is expensive too.
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Date of stay: February 2020Trip type: Traveled with friends
1 Helpful vote
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Response from Blueheron67, Manager at Chateau Lacombe Hotel
Responded Feb 18, 2020
Hello JJawandering and thank you for taking the time to post a review of your recent stay with us. We do apologize for the items you noted and we are certainly looking into why these items were missed and will action them accordingly. We appreciate your feedback and look forward to welcoming you back in the future. Thanks again.
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PRICE RANGE
$83 - $127 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza chateau lacombe hotel edmonton, crowne plaza edmonton, crowne plaza hotel edmonton
FORMERLY KNOWN AS
Crowne Plaza Chateau Lacombe
LOCATION
CanadaAlbertaEdmonton
NUMBER OF ROOMS
307
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Frequently Asked Questions about Chateau Lacombe Hotel
Which popular attractions are close to Chateau Lacombe Hotel?
Nearby attractions include GTFO Escape Entertainment (0.3 miles), Evoolution (0.3 miles), and Logic Lock (0.2 miles).
What are some of the property amenities at Chateau Lacombe Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Chateau Lacombe Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Chateau Lacombe Hotel?
Yes, paid private parking on-site, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Chateau Lacombe Hotel?
Conveniently located restaurants include Tzin Wine & Tapas, Corso32, and La Ronde Restaurant.
Are there opportunities to exercise at Chateau Lacombe Hotel?
Yes, guests have access to a fitness center during their stay.
Is Chateau Lacombe Hotel located near the city center?
Yes, it is 0.3 miles away from the center of Edmonton.
Are any cleaning services offered at Chateau Lacombe Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Chateau Lacombe Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Chateau Lacombe Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Chateau Lacombe Hotel?
The staff speaks multiple languages, including English, French, Portuguese, Vietnamese, and Filipino.